%
- Over all Percentage 92
- empty 8
Rated /5 from 623059475144 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,2305,9475,144 customer reviews.
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Reviews
745-757 of 6230 reviews
745-757 of 5947 reviews
745-757 of 5144 reviews
Craig Bellinger - 10 months ago
Seniors Car Insurance
Product Review
Seems to be good value for money Easy to set up online.
Trusted Customer - 11 months ago
Below expectations. understanding of service level of...
Seniors Car Insurance
Product Review
Competitive quote. Still waiting on confirmation paperwork. Also went for roadside assist but found this very difficult to get specific information i required. All I obtained thru Australian seniors when I rang was exactly what I had already read. Surely when you sell a policy you would know all the details. Time will tell if its right for me. Will have no issue with switching providers if not a good experience
Service Review
Below expectations. Understanding of service level of roadside assist poor
Michael Perez - 10 months ago
Recommend everyone give them a call you won't be...
Seniors Life Insurance
Product Review
Excellent upfront service recommend seniors give them a call you won't be disappointed...
Service Review
Recommend everyone give them a call you won't be disappointed
Steven Cassell - 11 months ago
Excellent service, fast friendly, helpful and...
Seniors Car Insurance
Product Review
I was greeted by a friendly helpful consultant, who was easy to understand, and explained everything simply but in detail. Set up my policy in less than 10 minutes with affordable monthly premiums.
Service Review
Excellent service, fast friendly, helpful and efficient.
Trusted Customer - 11 months ago
Brilliant
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Service Review
Brilliant
Trusted Customer - 11 months ago
Very good
Seniors Car Insurance
Product Review
Very pleasant team member who was polite and took the time to explain the policy and what I was getting for my money. This assured me that Seniors Insurance was the right people to go with.
Service Review
Very good
Philip Brown - 11 months ago
I already have.
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Service Review
I already have.
Trusted Customer - 11 months ago
Great quick service
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Service Review
Great quick service
Trusted Customer - 11 months ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - 11 months ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Trusted Customer - 11 months ago
On line application
Seniors Car Insurance
Product Review
As I am only driving a lot less kilometres now the Pay as You Go policy was right for me
Service Review
ON LINE APPLICATION
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Jonathan Jonathan - a year ago
Easy to understand information was given.
Seniors Life Insurance
Service Review
Easy to understand information was given.
Peter Mccarthy - a year ago
The person i spoke with had given me all the...
Seniors Funeral Insurance
Service Review
The person I spoke with had given me all the information and also answered all the questions I asked very polite and respectful in his manner speaking to me
Gregory Smith - a year ago
Easy and good value for money
Seniors Car Insurance
Service Review
easy and good value for money
Mark Briggs - a year ago
Your service is very good, can't thank you enough...
Seniors Home Insurance
Service Review
Your service is very good, can't thank you enough always very helpful
Trusted Customer - a year ago
The consultant was polite and helpful, the insurance...
Seniors Car Insurance
Service Review
The consultant was polite and helpful, the insurance product was competitively priced and suited my needs. All in all the whole process was relatively painless and saved me money.
Trusted Customer - a year ago
Your phone service is deplorable long waiting times...
Seniors Home Insurance
Service Review
Your phone service is deplorable long waiting times and horrible music. I got cut off after 25 mins waiting tried 4 times and got redirected never rang back when promised they would
Geraldine Davies - a year ago
Excellent communication by 2 operators. explained...
Seniors Funeral Insurance
Service Review
Excellent communication by 2 operators. Explained everything clearly and thoroughly.
Janis Stankovic - a year ago
Helpful easy to deal with made me feel comfortable...
Seniors Home Insurance
Service Review
Helpful easy to deal with made me feel comfortable with my choice
Trusted Customer - a year ago
Good value and competitive, easily navigated website h
Seniors Car Insurance
Service Review
Good value and competitive, easily navigated website h
Carmen Romaniuk - a year ago
Very easy to sign up for insurance, prompt processing...
Seniors Car Insurance
Service Review
very easy to sign up for insurance, prompt processing and acceptance of application.
Frank Sowden - a year ago
Good listening skills and supportive to meet our needs
Seniors Home Insurance
Service Review
Good listening skills and supportive to meet our needs
Raymond Anthony - a year ago
You have set up automatic renewal without my...
Seniors Landlords Insurance
Service Review
you have set up automatic renewal without my authorization or your even telling me. I shall get quotes elsewhere
Craig Bellinger - 10 months ago
Seems to be good value for money easy to set up...
Seniors Car Insurance
Product Review
Seems to be good value for money Easy to set up online.
Trusted Customer - 11 months ago
Competitive quote. still waiting on confirmation...
Seniors Car Insurance
Product Review
Competitive quote. Still waiting on confirmation paperwork. Also went for roadside assist but found this very difficult to get specific information i required. All I obtained thru Australian seniors when I rang was exactly what I had already read. Surely when you sell a policy you would know all the details. Time will tell if its right for me. Will have no issue with switching providers if not a good experience
Michael Perez - 10 months ago
Excellent upfront service recommend seniors give them...
Seniors Life Insurance
Product Review
Excellent upfront service recommend seniors give them a call you won't be disappointed...
Steven Cassell - 11 months ago
I was greeted by a friendly helpful consultant, who...
Seniors Car Insurance
Product Review
I was greeted by a friendly helpful consultant, who was easy to understand, and explained everything simply but in detail. Set up my policy in less than 10 minutes with affordable monthly premiums.
Trusted Customer - 11 months ago
Value for money, very pleasant, helpful & patient...
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Trusted Customer - 11 months ago
Very pleasant team member who was polite and took the...
Seniors Car Insurance
Product Review
Very pleasant team member who was polite and took the time to explain the policy and what I was getting for my money. This assured me that Seniors Insurance was the right people to go with.
Philip Brown - 11 months ago
Very good service from brian and it was a nice...
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Trusted Customer - 11 months ago
Great easy very helpful alot cheaper very simple and...
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Trusted Customer - 11 months ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - 11 months ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Trusted Customer - 11 months ago
As i am only driving a lot less kilometres now the pay...
Seniors Car Insurance
Product Review
As I am only driving a lot less kilometres now the Pay as You Go policy was right for me
Trusted Customer - 11 months ago
The staff were very friendly and helpful.
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
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