%
- Over all Percentage 92
- empty 8
Rated /5 from 643560725349 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4356,0725,349 customer reviews.
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Reviews
733-745 of 6435 reviews
733-745 of 6072 reviews
733-745 of 5349 reviews
Trusted Customer - 10 months ago
Seniors Home Insurance
Product Review
Was so easy to navigate the online application process. Great product, great price.
Trusted Customer - 10 months ago
Refer to last comments. not easy to get a person to...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Service Review
Refer to last comments. Not easy to get a Person to speak to, in an acceptable time. Listening to the Terms of "engagement" etc took 8 minutes. When someone wants a quick Contact with a real person, for Information on a Product, waiting that long is not Good PR.
Trusted Customer - 10 months ago
I felt comfortable throught out the process. the staff...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Service Review
I felt comfortable throught out the process. The staff was relaxed and patient.
Stanley Tamatoa - 10 months ago
Excellent and so easy for myself to analyse everything...
Seniors Funeral Insurance
Product Review
Service Review
Excellent and so easy for myself to analyse everything and learn about my life insurance policies thank you so much for all your support and help
Susan - 10 months ago
Professional and able to provide the required...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Service Review
Professional and able to provide the required information.
Trusted Customer - 10 months ago
Staff was friendly / not pushy but informed.
Seniors Home Insurance
Product Review
Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,
Service Review
staff was friendly / not pushy but informed.
Daniel James Atkins - 10 months ago
Was first class 10/10
Seniors Home Insurance
Product Review
was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors
Service Review
was first class 10/10
Trusted Customer - 10 months ago
Had my vehicle insurance sorted in no time.
Seniors Car Insurance
Product Review
Very competitive.. Web site is easy to navigate.
Service Review
Had my vehicle insurance sorted in no time.
Trusted Customer - 10 months ago
Too slow
Seniors Life Insurance
Product Review
I shopped around and found a better policy. I rang to cancel, and it took 2 days to get the confirmation email. Yet it only took minutes to get the acceptance.
Service Review
Too slow
Trusted Customer - 10 months ago
Seniors Life Insurance
Product Review
Thank you for your service
Trusted Customer - 10 months ago
Straight forward website
Seniors Home Insurance
Product Review
Home and contents insurance. The price was very competetive
Service Review
Straight forward website
Trusted Customer - 10 months ago
Seniors Life Insurance
Product Review
All good
Trusted Customer - a year ago
As stated previously the man i spoke with over the...
Seniors Car Insurance
Service Review
As stated previously the man I spoke with over the phone was very patient & helpful which goes a long way with us seniors.
Trusted Customer - a year ago
It was ok but not anything special.
Seniors Car Insurance
Service Review
It was OK but not anything special.
Trusted Customer - a year ago
I have not had to use your service as yet, i assume it...
Seniors Car Insurance
Service Review
I have not had to use your service as yet, I assume it will be good.
Trusted Customer - a year ago
Very efficient.
Seniors Funeral Insurance
Service Review
Very efficient.
Ewen Neill - a year ago
Good knowledge.
Seniors Home Insurance
Service Review
Good knowledge.
Trusted Customer - a year ago
Car insurance
Seniors Car Insurance
Service Review
car insurance
Trusted Customer - a year ago
I don't know how much "service" was given - i did all...
Seniors Car Insurance
Service Review
I don't know how much "service" was given - I did all the hard yards. Everything spits out their end. One thing I was not happy about was AS did not clearly explain in their email summary details of when the odometer reading was to be taken. They asked for the reading about 2 weeks before the commencement date of the policy meaning I would have missed out on 2 weeks mileage. All this was hidden away in the fine print.
Trusted Customer - a year ago
The service was good and very helpful
Seniors Home Insurance
Service Review
The service was good and very helpful
Philip Tunstall - a year ago
Extremely professional, understanding and helpful....
Seniors Home Insurance
Service Review
Extremely professional, understanding and helpful. Great to be able to easily talk to someone who can help and answer your queries.
Trusted Customer - a year ago
The sevise is excellent they helped me with all of my...
Seniors Life Insurance
Service Review
The sevise is excellent they helped me with all of my inquiry's Australia seniors life insurance is awesome
Trusted Customer - a year ago
Easy to establish policy values for insurance coverage...
Seniors Home Insurance
Service Review
Easy to establish policy values for insurance coverage using tools provided.
Adrian Jones - a year ago
Great service, easy to get what i wanted
Seniors Landlords Insurance
Service Review
Great service, easy to get what I wanted
Trusted Customer - 10 months ago
Was so easy to navigate the online application...
Seniors Home Insurance
Product Review
Was so easy to navigate the online application process. Great product, great price.
Trusted Customer - 10 months ago
I am yet to officially except the quote fully, as...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Trusted Customer - 10 months ago
Very professional and ethical in responding to my...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Stanley Tamatoa - 10 months ago
Seniors Funeral Insurance
Product Review
Susan - 10 months ago
Everyone i dealt with while making my decision to take...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Trusted Customer - 10 months ago
Getting & quote / having then staff call & talk to a...
Seniors Home Insurance
Product Review
Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,
Daniel James Atkins - 10 months ago
Was very happy with the customer support that i was...
Seniors Home Insurance
Product Review
was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors
Trusted Customer - 10 months ago
Very competitive.. web site is easy to navigate.
Seniors Car Insurance
Product Review
Very competitive.. Web site is easy to navigate.
Trusted Customer - 10 months ago
I shopped around and found a better policy. i rang to...
Seniors Life Insurance
Product Review
I shopped around and found a better policy. I rang to cancel, and it took 2 days to get the confirmation email. Yet it only took minutes to get the acceptance.
Trusted Customer - 10 months ago
Thank you for your service
Seniors Life Insurance
Product Review
Thank you for your service
Trusted Customer - 10 months ago
Home and contents insurance. the price was very...
Seniors Home Insurance
Product Review
Home and contents insurance. The price was very competetive
Trusted Customer - 10 months ago
All good
Seniors Life Insurance
Product Review
All good
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