%
- Over all Percentage 92
- empty 8
Rated /5 from 654461435458 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,5446,1435,458 customer reviews.
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Reviews
781-793 of 6544 reviews
781-793 of 6143 reviews
781-793 of 5458 reviews
Trusted Customer - 10 months ago
The service i received regarding home and contents...
Seniors Home Insurance
Product Review
Service Review
The service I received regarding Home and Contents insurance was very helpful, wonderful to have a voice that you could understand clearly what was being said and who was competent with the relevant information.
Trusted Customer - 10 months ago
Seniors Car Insurance
Product Review
I searched google for APIA and Australian Seniors came up as the top result although I didn't notice this until after I had purchased the policy. The process over the phone was the longest most painful policy I have ever had the misfortune to be involved with. The consultant was also not well suited to her role and asked the same questions over and over again. The process took over 40 minutes and should have only taken half that. Overall it was a less than enjoyable experience. Once I learned I had taken the policy with this company we cancelled and went with the much less expensive option with APIA.
Joycelyn Scriven - 10 months ago
Straightforward, clear easy to use system. good price.
Seniors Car Insurance
Product Review
Service Review
Straightforward, clear easy to use system. Good price.
Trusted Customer - 10 months ago
My sales person was extremely helpful and created a...
Seniors Car Insurance
Product Review
Very easy to manage over the phone. The sales person was very patient and I have a very good plan and feel safe for my future.
Service Review
My sales person was extremely helpful and created a plan that is designed for me.
Trusted Customer - 10 months ago
All questions answered
Seniors Car Insurance
Product Review
All questions answered.
Service Review
All questions answered
Trusted Customer - 10 months ago
Great
Seniors Home Insurance
Product Review
Your prices were much more affordable. It was easy to purchase the policy.
Service Review
Great
Trusted Customer - 10 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Life Insurance
Product Review
William Mcewan - 10 months ago
Good service
Seniors Home Insurance
Product Review
good service helpful staff
Service Review
good service
Trusted Customer - 10 months ago
Seniors Car Insurance
Product Review
Friendly service and prompt call backs. I haven’t used seniors before so will see how my first year goes.
Trusted Customer - 10 months ago
Very good service
Seniors Landlords Insurance
Product Review
Very efficient, I only just finished my online enquiry an got a phone call immediately back! The guy we connected with was very thorough, and patient. We could understand him which is a big thing for us, nothing more frustrating for us (or the communicator), to hear someone speak in a foreign accent that you can't understand a word they say and have to ask them to repeat what they said all the time. This was not an issue. The guy did have an Irish accent but was very clear, polite and patient! The product we purchased was good value in comparison to other insurers we looked at. However, insurance is so expensive now a days across the board and with the increase of the cost of living and housing prices, this makes it hard, to make insurance affordable. Unfortunately it is a necessity. Overall we are happy with our purchase considering the given economic climate.
Service Review
Very good service
Trusted Customer - 10 months ago
Efficient and courteous phone communication. pleasing...
Seniors Home Insurance
Product Review
Straightforward process to take out a home and contents policy. Good to have the option to add specified portable valuables (hearing aids) to the policy. When I needed to confirm a couple of issues by phone, my queries were handled efficiently and courteously.
Service Review
Efficient and courteous phone communication. Pleasing that there was no pressure to sell a policy.
Arthur Charles Dawson - a year ago
Straight forward
Seniors Funeral Insurance
Service Review
Straight forward
Trusted Customer - a year ago
Service was excellent.
Seniors Home Insurance
Service Review
Service was excellent.
Derek Nay - a year ago
Excellent feed back and knowledge from the gentleman i...
Seniors Life Insurance
Service Review
Excellent feed back and knowledge from the gentleman I talked to.
Trusted Customer - a year ago
Excellent one quick reply.
Seniors Car Insurance
Service Review
Excellent one quick reply.
Trusted Customer - a year ago
Excellent
Seniors Life Insurance
Service Review
excellent
Jane Lawton - a year ago
I left my other insurance company because to get a...
Seniors Home Insurance
Service Review
I left my other insurance company because to get a question answered it took me over 2 hours on the phone. Australian Seniors answered the phone with a person within minutes.
Trusted Customer - a year ago
Excellent service from this company.
Seniors Life Insurance
Service Review
Excellent service from this company.
Trusted Customer - a year ago
As previous .. the computer did a good job, your email...
Seniors Car Insurance
Service Review
As previous .. the computer did a good job, your email people did a **** job.
Trusted Customer - a year ago
Very good service
Seniors Life Insurance
Service Review
Very good service
Trusted Customer - a year ago
Very happy.
Seniors Life Insurance
Service Review
Very happy.
Trusted Customer - a year ago
Very good service. thank you.
Seniors Life Insurance
Service Review
Very good service. Thank You.
Gayner Buckley - a year ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Trusted Customer - 10 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 10 months ago
I searched google for apia and australian seniors came...
Seniors Car Insurance
Product Review
I searched google for APIA and Australian Seniors came up as the top result although I didn't notice this until after I had purchased the policy. The process over the phone was the longest most painful policy I have ever had the misfortune to be involved with. The consultant was also not well suited to her role and asked the same questions over and over again. The process took over 40 minutes and should have only taken half that. Overall it was a less than enjoyable experience. Once I learned I had taken the policy with this company we cancelled and went with the much less expensive option with APIA.
Joycelyn Scriven - 10 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 10 months ago
Very easy to manage over the phone. the sales person...
Seniors Car Insurance
Product Review
Very easy to manage over the phone. The sales person was very patient and I have a very good plan and feel safe for my future.
Trusted Customer - 10 months ago
All questions answered.
Seniors Car Insurance
Product Review
All questions answered.
Trusted Customer - 10 months ago
Your prices were much more affordable. it was easy to...
Seniors Home Insurance
Product Review
Your prices were much more affordable. It was easy to purchase the policy.
Trusted Customer - 10 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Life Insurance
Product Review
William Mcewan - 10 months ago
Good service helpful staff
Seniors Home Insurance
Product Review
good service helpful staff
Trusted Customer - 10 months ago
Friendly service and prompt call backs. i haven’t...
Seniors Car Insurance
Product Review
Friendly service and prompt call backs. I haven’t used seniors before so will see how my first year goes.
Trusted Customer - 10 months ago
Very efficient, i only just finished my online enquiry...
Seniors Landlords Insurance
Product Review
Very efficient, I only just finished my online enquiry an got a phone call immediately back! The guy we connected with was very thorough, and patient. We could understand him which is a big thing for us, nothing more frustrating for us (or the communicator), to hear someone speak in a foreign accent that you can't understand a word they say and have to ask them to repeat what they said all the time. This was not an issue. The guy did have an Irish accent but was very clear, polite and patient! The product we purchased was good value in comparison to other insurers we looked at. However, insurance is so expensive now a days across the board and with the increase of the cost of living and housing prices, this makes it hard, to make insurance affordable. Unfortunately it is a necessity. Overall we are happy with our purchase considering the given economic climate.
Trusted Customer - 10 months ago
Straightforward process to take out a home and...
Seniors Home Insurance
Product Review
Straightforward process to take out a home and contents policy. Good to have the option to add specified portable valuables (hearing aids) to the policy. When I needed to confirm a couple of issues by phone, my queries were handled efficiently and courteously.
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