%
- Over all Percentage 92
- empty 8
Rated /5 from 643560735349 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4356,0735,349 customer reviews.
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Reviews
673-685 of 6435 reviews
673-685 of 6073 reviews
673-685 of 5349 reviews
David Simpson - 9 months ago
Very knowledgeable about your products, could switch...
Seniors Car Insurance
Product Review
Easy to talk to, very helpful. Nick was on the phone before I had finished doing the online assessment. Had a bit of a laugh, so comfortable to talk.
Service Review
Very knowledgeable about your products, could switch between my car insurance & then we could also do my home & contents
Trusted Customer - 9 months ago
The service i received regarding home and contents...
Seniors Home Insurance
Product Review
Service Review
The service I received regarding Home and Contents insurance was very helpful, wonderful to have a voice that you could understand clearly what was being said and who was competent with the relevant information.
Trusted Customer - 9 months ago
Seniors Car Insurance
Product Review
I searched google for APIA and Australian Seniors came up as the top result although I didn't notice this until after I had purchased the policy. The process over the phone was the longest most painful policy I have ever had the misfortune to be involved with. The consultant was also not well suited to her role and asked the same questions over and over again. The process took over 40 minutes and should have only taken half that. Overall it was a less than enjoyable experience. Once I learned I had taken the policy with this company we cancelled and went with the much less expensive option with APIA.
Joycelyn Scriven - 9 months ago
Straightforward, clear easy to use system. good price.
Seniors Car Insurance
Product Review
Service Review
Straightforward, clear easy to use system. Good price.
Trusted Customer - 9 months ago
My sales person was extremely helpful and created a...
Seniors Car Insurance
Product Review
Very easy to manage over the phone. The sales person was very patient and I have a very good plan and feel safe for my future.
Service Review
My sales person was extremely helpful and created a plan that is designed for me.
Trusted Customer - 9 months ago
All questions answered
Seniors Car Insurance
Product Review
All questions answered.
Service Review
All questions answered
Trusted Customer - 9 months ago
Great
Seniors Home Insurance
Product Review
Your prices were much more affordable. It was easy to purchase the policy.
Service Review
Great
Trusted Customer - 9 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 9 months ago
Seniors Life Insurance
Product Review
William Mcewan - 9 months ago
Good service
Seniors Home Insurance
Product Review
good service helpful staff
Service Review
good service
Trusted Customer - 9 months ago
Seniors Car Insurance
Product Review
Friendly service and prompt call backs. I haven’t used seniors before so will see how my first year goes.
Trusted Customer - 9 months ago
Very good service
Seniors Landlords Insurance
Product Review
Very efficient, I only just finished my online enquiry an got a phone call immediately back! The guy we connected with was very thorough, and patient. We could understand him which is a big thing for us, nothing more frustrating for us (or the communicator), to hear someone speak in a foreign accent that you can't understand a word they say and have to ask them to repeat what they said all the time. This was not an issue. The guy did have an Irish accent but was very clear, polite and patient! The product we purchased was good value in comparison to other insurers we looked at. However, insurance is so expensive now a days across the board and with the increase of the cost of living and housing prices, this makes it hard, to make insurance affordable. Unfortunately it is a necessity. Overall we are happy with our purchase considering the given economic climate.
Service Review
Very good service
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Trusted Customer - a year ago
Service good
Seniors Life Insurance
Service Review
Service good
Peter Stebbins - a year ago
Easy to follow online
Seniors Car Insurance
Service Review
Easy to follow online
Trusted Customer - a year ago
Excellent
Seniors Car Insurance
Service Review
Excellent
Trusted Customer - a year ago
Excellent communication and a friendly helpful...
Seniors Car Insurance
Service Review
Excellent communication and a friendly helpful experience.
Alison Ryan - a year ago
Will say that after getting quotes to renew our...
Seniors Car Insurance
Service Review
will say that after getting quotes to renew our insurance i was impressed with the experience of getting a quote and the phone call too .
Trusted Customer - a year ago
No trouble understanding what i needed
Seniors Home Insurance
Service Review
No trouble understanding what i needed
David Lidlow - a year ago
Very good all round customer services with competitive...
Seniors Home Insurance
Service Review
Very good all round customer services with competitive priced products. I changed from my existing insurance provider that I had had been with for many years. Cost saving was considerable. Shows there is very little reward for staying a loyal long-term customer.
Trusted Customer - a year ago
All done on-line but easy form to follow and complete.
Seniors Car Insurance
Service Review
All done on-line but easy form to follow and complete.
Trusted Customer - a year ago
I was pleased with the information given to me in...
Seniors Car Insurance
Service Review
I was pleased with the information given to me in regards car full comprehensive insurance. I was concerned l would only be able to afford third party insurance but was pleased that l was able to afford full car insurance. I further saved by paying account annually instead of monthly.
Tatyana Byron - a year ago
Rang after quote and then follow up as promised. made...
Seniors Home Insurance
Service Review
Rang after quote and then follow up as promised. made it much easier.
Peter John Brady - a year ago
Very satisfying polite conversation.
Seniors Home Insurance
Service Review
Very satisfying polite conversation.
David Simpson - 9 months ago
Easy to talk to, very helpful. nick was on the phone...
Seniors Car Insurance
Product Review
Easy to talk to, very helpful. Nick was on the phone before I had finished doing the online assessment. Had a bit of a laugh, so comfortable to talk.
Trusted Customer - 9 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 9 months ago
I searched google for apia and australian seniors came...
Seniors Car Insurance
Product Review
I searched google for APIA and Australian Seniors came up as the top result although I didn't notice this until after I had purchased the policy. The process over the phone was the longest most painful policy I have ever had the misfortune to be involved with. The consultant was also not well suited to her role and asked the same questions over and over again. The process took over 40 minutes and should have only taken half that. Overall it was a less than enjoyable experience. Once I learned I had taken the policy with this company we cancelled and went with the much less expensive option with APIA.
Joycelyn Scriven - 9 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 9 months ago
Very easy to manage over the phone. the sales person...
Seniors Car Insurance
Product Review
Very easy to manage over the phone. The sales person was very patient and I have a very good plan and feel safe for my future.
Trusted Customer - 9 months ago
All questions answered.
Seniors Car Insurance
Product Review
All questions answered.
Trusted Customer - 9 months ago
Your prices were much more affordable. it was easy to...
Seniors Home Insurance
Product Review
Your prices were much more affordable. It was easy to purchase the policy.
Trusted Customer - 9 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 9 months ago
Seniors Life Insurance
Product Review
William Mcewan - 9 months ago
Good service helpful staff
Seniors Home Insurance
Product Review
good service helpful staff
Trusted Customer - 9 months ago
Friendly service and prompt call backs. i haven’t...
Seniors Car Insurance
Product Review
Friendly service and prompt call backs. I haven’t used seniors before so will see how my first year goes.
Trusted Customer - 9 months ago
Very efficient, i only just finished my online enquiry...
Seniors Landlords Insurance
Product Review
Very efficient, I only just finished my online enquiry an got a phone call immediately back! The guy we connected with was very thorough, and patient. We could understand him which is a big thing for us, nothing more frustrating for us (or the communicator), to hear someone speak in a foreign accent that you can't understand a word they say and have to ask them to repeat what they said all the time. This was not an issue. The guy did have an Irish accent but was very clear, polite and patient! The product we purchased was good value in comparison to other insurers we looked at. However, insurance is so expensive now a days across the board and with the increase of the cost of living and housing prices, this makes it hard, to make insurance affordable. Unfortunately it is a necessity. Overall we are happy with our purchase considering the given economic climate.
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