%
- Over all Percentage 92
- empty 8
Rated /5 from 663462065548 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,6346,2065,548 customer reviews.
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Reviews
697-709 of 6634 reviews
697-709 of 6206 reviews
697-709 of 5548 reviews
Trusted Customer - 10 months ago
Every thing was explained and checking cost of each...
Seniors Funeral Insurance
Product Review
It was so easy and affordable. It has given me peace of mind that I can provide the finances for my funeral and not be a burden on my Son and his family.
Service Review
Every thing was explained and checking cost of each option was no trouble for the operator. I was able to get the right cover at a price that I can afford to pay each fortnight from my pension.
Trusted Customer - 10 months ago
Operator ok
Seniors Landlords Insurance
Product Review
Purchased new landlord policy.Started online and finished by-phone.l found terms of payment misleading as l was expecting a discount for paying full 12 months but that was not the case.Wording on payment needs clarification.
Service Review
operator ok
Trusted Customer - 10 months ago
Excellent service and the staff had good product...
Seniors Funeral Insurance
Product Review
Excellent service and the product is good value for us
Service Review
Excellent service and the staff had good product knowledge
Trusted Customer - 10 months ago
The cover that i took out seemed to cover what i...
Seniors Home Insurance
Product Review
I did a quote review about house and contents insurance and was happy with the cover so phoned and organised it and was happy with the response
Service Review
the cover that I took out seemed to cover what I needed and was happy with the service
Hikatoa Nepe - 10 months ago
The online experience was not very good, as it was...
Seniors Home Insurance
Product Review
Service Review
the online experience was not very good, as it was very hard to navigate, then I could not do what I wanted too, if i changed something I would have to start at the beginning. I then spoke to an agent, who got me through it without any issues, more than I could have done online, and more was explained. It seems more beneficial to go through an agent.
Trusted Customer - 10 months ago
Seniors Home Insurance
Product Review
Insurance consultant Jonathon was very personable,confident in his insurance knowledge and that flowed through to us.Made the switch from NRMA easy.
Trusted Customer - 10 months ago
I was initially a little annoyed, as i had given a...
Seniors Life Insurance
Product Review
Service Review
I was initially a little annoyed, as I had given a date and time that I would make myself available to your staff, but was continually called out of those times while I had to concentrate on customers or specific tasks, however they finally managed to call me at an agreed time and I could spend some time with your staff member. (forgive me I can't remember their name) I've even looked at your motor vehicle insurance, but its quite a bit higher than the other one I'm looking at
Trusted Customer - 10 months ago
Seniors Home Insurance
Product Review
SO FAR SO GOOD. I haven't received anything as yet, so hard to comment, at this stage
Trusted Customer - 10 months ago
It was a good online experience
Seniors Car Insurance
Product Review
My online quote for car insurance was easy to navigate through. Making my decision to accept the quote a lot easier.
Service Review
It was a good online experience
Trusted Customer - 10 months ago
Quick and easy
Seniors Funeral Insurance
Product Review
All good for now new customer
Service Review
Quick and easy
Alan Smith - 10 months ago
Follow-up experience was frustrating. my policy date...
Seniors Car Insurance
Product Review
Good coureous service by the gentleman who phoned.
Service Review
Follow-up experience was frustrating. My policy date starts tomorrow, but still no documentation received from Aust Seniors — they blame Australia Post who (according to them) has 15 business days to deliver their mail. (I'd call 15 business days "lost in the post"!) On top of that, Aust Seniors still hasn't deducted my payment, which apparently may take days AFTER the policy commences. However, they assure me I'm still covered, even though I haven't paid. (I somehow doubt that, if I made a claim, and hadn't yet paid, they'd cover me.) I had expected better from Aust Seniors - brilliant when selling the policy, less so now.
Valerie Higginson - 10 months ago
Follow up phone call to discuss my requirements was...
Seniors Landlords Insurance
Product Review
I appreciated the call to my online quote. The representative who rang was excellent. She understood my needs, clarified my queries which enabled me to obtain the appropriate insurance required
Service Review
Follow up phone call to discuss my requirements was appreciated, informative & the representative was friendly, patient & knowledgeable
Kerry Morley - a year ago
Wonderful service 👏 ❤️
Seniors Funeral Insurance
Service Review
Wonderful service 👏 ❤️
Marie Smith - a year ago
Excellent
Seniors Funeral Insurance
Service Review
Excellent
Muhammed Malik - a year ago
Customer service
Seniors Home Insurance
Service Review
Customer service
Neil Alexender Coombe - a year ago
Comprehensive and professional, clear information 👌
Seniors Funeral Insurance
Service Review
Comprehensive and professional, clear information 👌
Sam Coleman - a year ago
The product came up affordable
Seniors Life Insurance
Service Review
The product came up affordable
Trusted Customer - a year ago
Just signed up, let see how we go
Seniors Life Insurance
Service Review
Just signed up, let see how we go
Keith Alan Lepley - a year ago
The response was quick and professional going through...
Seniors Life Insurance
Service Review
The response was quick and professional going through however I could ask questions at any time
Trusted Customer - a year ago
Excellent as explained in previous comment very...
Seniors Funeral Insurance
Service Review
Excellent as explained in previous comment very helpful and friendly service. Nothing too much trouble. Highly recommended
Trusted Customer - a year ago
Great
Seniors Landlords Insurance
Service Review
Great
Trusted Customer - a year ago
Very easy service to navigate. great experience
Seniors Home Insurance
Service Review
Very easy service to navigate. Great experience
Trusted Customer - a year ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Trusted Customer - a year ago
Very good
Seniors Home Insurance
Service Review
Very good
Trusted Customer - 10 months ago
It was so easy and affordable. it has given me peace...
Seniors Funeral Insurance
Product Review
It was so easy and affordable. It has given me peace of mind that I can provide the finances for my funeral and not be a burden on my Son and his family.
Trusted Customer - 10 months ago
Purchased new landlord policy.started online and...
Seniors Landlords Insurance
Product Review
Purchased new landlord policy.Started online and finished by-phone.l found terms of payment misleading as l was expecting a discount for paying full 12 months but that was not the case.Wording on payment needs clarification.
Trusted Customer - 10 months ago
Excellent service and the product is good value for us
Seniors Funeral Insurance
Product Review
Excellent service and the product is good value for us
Trusted Customer - 10 months ago
I did a quote review about house and contents...
Seniors Home Insurance
Product Review
I did a quote review about house and contents insurance and was happy with the cover so phoned and organised it and was happy with the response
Hikatoa Nepe - 10 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 10 months ago
Insurance consultant jonathon was very...
Seniors Home Insurance
Product Review
Insurance consultant Jonathon was very personable,confident in his insurance knowledge and that flowed through to us.Made the switch from NRMA easy.
Trusted Customer - 10 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 10 months ago
So far so good. i haven't received anything as yet, so...
Seniors Home Insurance
Product Review
SO FAR SO GOOD. I haven't received anything as yet, so hard to comment, at this stage
Trusted Customer - 10 months ago
My online quote for car insurance was easy to...
Seniors Car Insurance
Product Review
My online quote for car insurance was easy to navigate through. Making my decision to accept the quote a lot easier.
Trusted Customer - 10 months ago
All good for now new customer
Seniors Funeral Insurance
Product Review
All good for now new customer
Alan Smith - 10 months ago
Good coureous service by the gentleman who phoned.
Seniors Car Insurance
Product Review
Good coureous service by the gentleman who phoned.
Valerie Higginson - 10 months ago
I appreciated the call to my online quote. the...
Seniors Landlords Insurance
Product Review
I appreciated the call to my online quote. The representative who rang was excellent. She understood my needs, clarified my queries which enabled me to obtain the appropriate insurance required
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