%
- Over all Percentage 92
- empty 8
Rated /5 from 715865276072 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,1586,5276,072 customer reviews.
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Reviews
3517-3529 of 7158 reviews
3517-3529 of 6527 reviews
3517-3529 of 6072 reviews
John Hext - 5 years ago
Their website is a model of good design, with clear...
Seniors Car Insurance
Product Review
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Service Review
Their website is a model of good design, with clear instructions and easy to navigate. If only all the others were as good! The great attraction for car insurance was the option that gives lower rates for users who drive fewer kilometers. That saved us $300!
Joseph Barry Raises - 5 years ago
Friendly, helpful and informative. very good customer...
Seniors Car Insurance
Product Review
Flexible options at an affordable price for retirees.
Service Review
Friendly, helpful and informative. Very good customer service.
Trusted Customer - 5 years ago
Mostly done on the website. it was easy to understand,...
Seniors Car Insurance
Product Review
Great online service. Shame you need to call back with more information re: new cars. This should be an online option.
Service Review
Mostly done on the website. It was easy to understand, although I did need to ring regarding a few things. Maybe add a feature in car insurance for new cars, obviously rego is not known until car is collected, neither is km’s. Having to call back is inconvenient.
Beth Mcdonald - 5 years ago
Very easy to manoeuvre through each question
Seniors Car Insurance
Product Review
Good Price, and how easy it is to read and manoeuvre around all the jargon. Most companies don’t talk so the people can understand. I am going to look at changing all my insurances
Service Review
Very easy to manoeuvre through each question
Trusted Customer - 5 years ago
The ladies were friendly, but i had given all my...
Seniors Car Insurance
Product Review
The policy is adapted to my usage, because I only use my car a couple of times a week.
Service Review
The ladies were friendly, but I had given all my information the first call and set up the policy, but when I didn’t hear anything back I rang again and had to start alll over again, same questions.
Trusted Customer - 5 years ago
Very easy to do on line applications and very...
Seniors Car Insurance
Product Review
The best policy offered and very suitable for pensioners. It is hard to get genuine discounts when only on a pension.
Service Review
Very easy to do on line applications and very professional follow up if any questions.
Dianne Thatcher - 5 years ago
Your company was referred to us by a friend and now i...
Seniors Home Insurance
Product Review
The cover is just what we asked for at a very affordable price.
Service Review
Your company was referred to us by a friend and now I can understand why. The online quote is so user friendly and the prompt contact from Daniel following this was welcomed. He helped me in a friendly professional way. I also like the way you can call back and ask to speak to the same person should you need to.
Trusted Customer - 5 years ago
The phone was answered very quickly and the lady we...
Seniors Car Insurance
Product Review
We were comparing car insurance and Australian Seniors came in cheaper than our present insurance company (which we have been very happy with) so we hope Australian Seniors live up to what they claim.
Service Review
The phone was answered very quickly and the lady we spoke to was very efficient and helpful.
Pamela Hyde - 5 years ago
They listened, provided detailed accurate information...
Seniors Landlords Insurance
Product Review
Excellent and comprehensive value
Service Review
They listened, provided detailed accurate information and assistance.
Brenda Murray - 5 years ago
The person i spoke to was very pleasant and very...
Seniors Home Insurance
Service Review
The person I spoke to was very pleasant and very helpful
Robert Semmens - 5 years ago
Good value home & contents insurance and car insurance...
Seniors Home Insurance
Product Review
Easy to understand policy and cheaper than other insurers, as I thoroughly checked many.
Service Review
Good value Home & Contents Insurance and Car Insurance as well and a very easy online experience with good service.
Darren Buckley - 5 years ago
My consultant nina was extremely knowledgeable, polite...
Seniors Home Insurance
Product Review
Extremely competitive Premium’s and find the “Pay as you Drive” a great option. Also the Multi Policy Discounts were welcomed.
Service Review
My Consultant NINA was extremely knowledgeable, polite and an absolute pleasure to correspond with. Together we spent some time transferring two Car Policy’s and a Home Contents Policy from another provider to Senior’s. NINA assisted me in deciding what level of cover was appropriate and explained the basics of all policies. NINA must be a great asset to Seniors Insurance.
Trusted Customer - 8 years ago
Well for a start we are insured with senior house for...
Seniors Pet Insurance
Service Review
well for a start we are insured with senior house for approx 30 yeaRS never had a complaint
Trusted Customer - 8 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 8 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Trusted Customer - 8 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Service Review
Excellent very easy to understand upfront and honest
Trusted Customer - 8 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 8 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 8 years ago
The male staff member that i spoke to was very...
Seniors Pet Insurance
Service Review
The male staff member that I spoke to was very friendly and cheerful which was a pleasant surprise! He knew his product inside and out, and could have a decent conversation with me. He could answer every question that I asked him about the policy, and explained everything in plain and simple terms.
Trusted Customer - 8 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 8 years ago
A lot of insurance mumbo jumbo rules and regs was a...
Seniors Pet Insurance
Service Review
A lot of insurance mumbo jumbo rules and regs was a pain to listen to
Trusted Customer - 8 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 8 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 8 years ago
I asked for a quote online and i received a phone call...
Seniors Pet Insurance
Service Review
I asked for a quote online and I received a phone call early the next day. I was given a quote and it took me 3 calls to get the my information together the team member called me each time rather than have me call back. The 10% discount was my main motivation for choosing Seniors Insurance.
John Hyam - 6 years ago
Premium could be lower but acceptable
Seniors Term Life Insurance
Product Review
Premium could be lower but acceptable
Trusted Customer - 6 years ago
It was exactly what i was looking for with no fuss.
Seniors Term Life Insurance
Product Review
It was exactly what I was looking for with no fuss.
Patrick Hyland - 6 years ago
Seniors Term Life Insurance
Product Review
Rodney Masters - 6 years ago
Seniors Term Life Insurance
Product Review
Carol Murphy - 6 years ago
I’m confident with this insurer
Seniors Term Life Insurance
Product Review
I’m confident with this insurer
Trusted Customer - 6 years ago
Appears very good though may be a little over my budget
Seniors Term Life Insurance
Product Review
Appears very good though may be a little over my budget
Iain Lapworth - 6 years ago
Seniors Funeral Insurance Top Cover
Product Review
Julie Stavridis - 6 years ago
Reassuring and helpful. would recommend to my friends
Seniors Term Life Insurance
Product Review
Reassuring and helpful. Would recommend to my friends
Trusted Customer - 6 years ago
Seniors Term Life Insurance
Product Review
John FUNCH - 6 years ago
I could have done better but it was all i could...
Seniors Term Life Insurance
Product Review
i could have done better but it was all i could afford. their rates were ok and i would have liked to go higher but as a pensioner it was all i could handle
Nola Howard - 6 years ago
When l called australian seniors insurance l felt most...
Seniors Term Life Insurance
Product Review
When l called Australian Seniors Insurance l felt most welcome and the lady l spoke to was very nice and was explaining every thing very clearly and precisely and listening to what l was saying and laughed along with me. She was wonderful and very professional. I really appreciated it. I felt very grateful and relieved that l now had the life Insurance l wanted. A Big Thank You Australian Seniors Insurance.
Trusted Customer - 6 years ago
Efficient and was fully informed of what i was...
Seniors Term Life Insurance
Product Review
Efficient and was fully informed of what I was purchasing
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