%
- Over all Percentage 92
- empty 8
Rated /5 from 628759875201 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,2875,9875,201 customer reviews.
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Reviews
3505-3517 of 6287 reviews
3505-3517 of 5987 reviews
3505-3517 of 5201 reviews
Trusted Customer - 7 years ago
Very informative,friendly staff,answered all quiries...
Seniors Funeral Insurance Top Cover
Service Review
Very informative,friendly staff,answered all quiries with complete honesty.not rushed had time to explain all detail clearly and ensured l understood everything.
Trusted Customer - 7 years ago
The consultant was so easy to talk to and explain all...
Seniors Funeral Insurance Top Cover
Product Review
A very well explained presentation of the policy and benefits.
Service Review
The consultant was so easy to talk to and explain all the info in a calm accurate and very professional manner,
Trusted Customer - 7 years ago
Yes i would buy from again
Seniors Funeral Insurance Top Cover
Product Review
Ash was very helpful And explain him self really well
Service Review
Yes I would buy from again
Trusted Customer - 7 years ago
The consultant was very efficient and helpful, and...
Seniors Funeral Insurance Top Cover
Product Review
Knowing we are covered for accidental death and disability is very helpful, and a relief to our family
Service Review
The consultant was very efficient and helpful, and explained in great detail the services that could be offered to myself and my husband, and offered a plan that was affordable to us, we will not have to worry our families with expenses that may occur as the result of us passing
Trusted Customer - 7 years ago
The product is too expensive for what it offers
Seniors Funeral Insurance Top Cover
Product Review
this product Too expensive , i can get better cover for less$$
Service Review
the product is too expensive for what it offers
Trusted Customer - 7 years ago
It was easy and the sales personal had all the info...
Seniors Funeral Insurance Top Cover
Product Review
Easy to set up and understand
Service Review
It was easy and the sales personal had all the info for me.
Trusted Customer - 7 years ago
Please - first of all get my name right - it's laurie...
Seniors Funeral Insurance Top Cover
Product Review
I WAS LISTENED TO AND MY NEEDS MET BUT FELT PRESSURED THROUGH THE ENTIRE EXPERIENCE
Service Review
PLEASE - FIRST OF ALL GET MY NAME RIGHT - IT'S LAURIE BUT MY FULL NAME IS LAURENCE. IN THE END THE PEOPLE I SPOKE TO ARE LOVELY - I JUST DIDNT LIKE ALL THE PHONE CALLS AND PRESSURE TO JOIN UP
Trusted Customer - 7 years ago
The staff member i spoke to was very helpful
Seniors Funeral Insurance Top Cover
Product Review
The product was what I wanted.
Service Review
The staff member i spoke to was very helpful
Trusted Customer - 7 years ago
Everything was clearly explained. the understanding...
Seniors Funeral Insurance Top Cover
Product Review
I feel quite safe choosing your cover for may funeral.
Service Review
Everything was clearly explained. The understanding that the payments won't ever increase as had happened in a previous policy I had with another provider
Trusted Customer - 7 years ago
Good chat up until the last few seconds of the call....
Seniors Funeral Insurance Essential Cover
Service Review
Good chat up until the last few seconds of the call. Caught me off-guard and increased the premium because of my choice of direct debit date. I think I'll just use my 30 day bail out option and go somewhere else.
Trusted Customer - 7 years ago
Very professional not at all pushy
Seniors Funeral Insurance Essential Cover
Product Review
it was just what i asked for
Service Review
very professional not at all pushy
Trusted Customer - 7 years ago
The insurance was explained thoroughly, in easy to...
Seniors Pet Insurance
Product Review
My little dog will be covered for all possible medical needs.
Service Review
The insurance was explained thoroughly, in easy to understand terms. I received a phone call while I was still filling out the online form, so it was instant reply. The lady who spoke to me was Australian and much easier to understand than the usual call centre that you receive.
Trusted Customer - 8 years ago
They explained the fund and how it works very well....
Seniors Funeral Insurance Top Cover
Service Review
They explained the fund and how it works very well. Showed me different packages i.e. different levels of cover as the premium is a factor for me right now.
Trusted Customer - 8 years ago
Explained details but basically read off the script -...
Seniors Pet Insurance
Service Review
Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!
Trusted Customer - 8 years ago
The girl was good at what she dose for you and i had...
Seniors Funeral Insurance Top Cover
Service Review
the girl was good at what she dose for you and I had made up my mind be for I went online
Trusted Customer - 8 years ago
It was very helpful, the officer explained to me all...
Seniors Funeral Insurance Top Cover
Service Review
It was very helpful, the officer explained to me all aspects of the plan and guided me through the whole operation.
Trusted Customer - 8 years ago
Nearly all was explained apart from the $300.00 annual...
Seniors Pet Insurance
Service Review
Nearly all was explained apart from the $300.00 annual sublimit. Does this mean I can only claim up to that much in consultation fees?
Trusted Customer - 8 years ago
It was very good, and explaned to me very well.
Seniors Funeral Insurance Top Cover
Service Review
It was very good, and explaned to me very well.
Trusted Customer - 8 years ago
I was given clear direction on the benefits and...
Seniors Funeral Insurance Top Cover
Service Review
I was given clear direction on the benefits and options and the necessary information to make a decision on purchasing the affordable policy, Many Thanks.
Trusted Customer - 8 years ago
Yes i would. my experience was simply smooth...... a...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would. My experience was simply smooth...... A friendly very well versed young man. No fuss, he made me feel comfortable within 30seconds of talking to him..... Highly Reccommend.
Trusted Customer - 8 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Trusted Customer - 8 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Trusted Customer - 8 years ago
Fine. professional. polite
Seniors Funeral Insurance Top Cover
Service Review
Fine. Professional. Polite
Trusted Customer - 8 years ago
All good
Seniors Pet Insurance
Service Review
all good
Trusted Customer - 8 years ago
Very pleased with the costing i could afford
Seniors Funeral Insurance Top Cover
Product Review
Very pleased with the costing I could afford
Trusted Customer - 8 years ago
At our age it is something that you have to have even...
Seniors Funeral Insurance Top Cover
Product Review
At our age it is something that you have to have even though we find it expensive
Trusted Customer - 8 years ago
Very comparative insurance provided
Seniors Pet Insurance
Product Review
Very comparative insurance provided
Trusted Customer - 8 years ago
Same reason as before as you could not be more helpful
Seniors Funeral Insurance Top Cover
Product Review
same reason as before as you could not be more helpful
Trusted Customer - 8 years ago
Policy was right for my needs
Seniors Funeral Insurance Top Cover
Product Review
Policy was right for my needs
Chris Wilson - 8 years ago
Easy no hassle to do over the phone
Seniors Funeral Insurance Top Cover
Product Review
easy no hassle to do over the phone
Trusted Customer - 8 years ago
Best policy for me and my family when the time comes.
Seniors Funeral Insurance Top Cover
Product Review
Best policy for me and my family when the time comes.
Trusted Customer - 8 years ago
The product answered my needs.
Australian Seniors Final Expenses Insurance
Product Review
The product answered my needs.
Trusted Customer - 8 years ago
This enabled me to ensure that my children will not...
Seniors Funeral Insurance Top Cover
Product Review
This enabled me to ensure that my children will not have to pay for my funeral.
Trusted Customer - 8 years ago
Good value insurance with peace of mind that after the...
Seniors Funeral Insurance Top Cover
Product Review
Good value insurance with peace of mind that after the first year of accident-only cover my family would receive the amount required for my funeral
Trusted Customer - 8 years ago
Great conditions for policies
Seniors Funeral Insurance Top Cover
Product Review
Great conditions for policies
Trusted Customer - 8 years ago
Just what i wanted and the price was right
Seniors Funeral Insurance Top Cover
Product Review
Just what I wanted and the price was right
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