%
- Over all Percentage 92
- empty 8
Rated /5 from 532853154242 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,3285,3154,242 customer reviews.
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Reviews
2845-2857 of 5328 reviews
2845-2857 of 5315 reviews
2845-2857 of 4242 reviews
Trusted Customer - 6 years ago
Helpful over phone, incorrect pets name corrected
Seniors Pet Insurance
Product Review
Great service helpful staff
Service Review
Helpful over phone, incorrect pets name corrected
Kevin Standen - 6 years ago
The lady phoned me promptly and carefully explained my...
Seniors Funeral Insurance Essential Cover
Product Review
Just what I wanted. Price was OK.
Service Review
The lady phoned me promptly and carefully explained my various options and made sure that I understood what I was signing up for.
Richard Scott - 6 years ago
The customer service guy could not have been more...
Seniors Funeral Insurance Top Cover
Service Review
The customer service guy could not have been more helpful
David John Goodwin - 6 years ago
I felt extremely relaxed when speaking to kirk who...
Seniors Funeral Insurance Top Cover
Service Review
I felt extremely relaxed when speaking to Kirk who made the signing up process very easy All factual data given that was required and Kirk took the time to explain all details necessary Excellent
Trusted Customer - 6 years ago
They explained the fund and how it works very well....
Seniors Funeral Insurance Top Cover
Product Review
Its good rate for the cover you get.
Service Review
They explained the fund and how it works very well. Showed me different packages i.e. different levels of cover as the premium is a factor for me right now.
Trusted Customer - 6 years ago
Explained details but basically read off the script -...
Seniors Pet Insurance
Service Review
Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!
David John Lane - 6 years ago
The girl was good at what she dose for you and i had...
Seniors Funeral Insurance Top Cover
Service Review
the girl was good at what she dose for you and I had made up my mind be for I went online
Mario Bideau - 6 years ago
It was very helpful, the officer explained to me all...
Seniors Funeral Insurance Top Cover
Product Review
For what the officer explained to me, it's an excellent purchase
Service Review
It was very helpful, the officer explained to me all aspects of the plan and guided me through the whole operation.
Helen Dean - 6 years ago
Nearly all was explained apart from the $300.00 annual...
Seniors Pet Insurance
Product Review
What does the sublimit mean? Do we only get that amount per year fr consultation fees??????
Service Review
Nearly all was explained apart from the $300.00 annual sublimit. Does this mean I can only claim up to that much in consultation fees?
Robert Bell - 6 years ago
I was given clear direction on the benefits and...
Seniors Funeral Insurance Top Cover
Product Review
An excellent product with sufficient variations of affordability.
Service Review
I was given clear direction on the benefits and options and the necessary information to make a decision on purchasing the affordable policy, Many Thanks.
Trusted Customer - 6 years ago
Yes i would. my experience was simply smooth...... a...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would. My experience was simply smooth...... A friendly very well versed young man. No fuss, he made me feel comfortable within 30seconds of talking to him..... Highly Reccommend.
Trusted Customer - 6 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Ian Gates - 6 years ago
We were promised an email containing the policy...
Seniors Pet Insurance
Service Review
we were promised an email containing the policy statement and this has NOT arrived!
Kaylene Venaglia - 6 years ago
Very helpful, i asked questions that where explained...
Seniors Funeral Insurance Top Cover
Service Review
Very helpful, I asked questions that where explained well
Trusted Customer - 6 years ago
Very well explained and prompt
Seniors Funeral Insurance Top Cover
Service Review
Very well explained and prompt
Annick Fogg - 6 years ago
The salesperson was very pleasant and helpful,...
Seniors Pet Insurance
Service Review
The salesperson was very pleasant and helpful, answering all my questions
HELEN HARRISON - 6 years ago
She was very polite and concise and thoughtful
Seniors Funeral Insurance Top Cover
Service Review
she was very polite and concise and thoughtful
Colin Dunkley - 6 years ago
Yes i would recommend them.
Seniors Funeral Insurance Essential Cover
Service Review
Yes I would recommend them.
Trusted Customer - 6 years ago
Friendly and helpful did not feel he was telling me...
Seniors Funeral Insurance Top Cover
Service Review
Friendly and helpful did not feel he was telling me lies.
Yvette Stoodley - 6 years ago
The service was very good that your employee gave
Seniors Pet Insurance
Service Review
The service was very good that your employee gave
Hilda Thorpe - 6 years ago
Disha was very helpful and explained everything to my...
Seniors Funeral Insurance Top Cover
Service Review
Disha was very helpful and explained everything to my satisfaction.She answered my questions and I am happy I decided to take a funeral policy with Seniors
Trusted Customer - 6 years ago
Don't leave your customers on hold forever. ask for...
Seniors Pet Insurance
Service Review
Don't leave your customers on hold forever. Ask for their phone numbers and return their calls. Inform people when money cannot be taken from their accounts. I keep asking for the same information and always get completely different answers. I am seriously investigating a different insurance
Trusted Customer - 6 years ago
Victa explained everything in full detail and was very...
Seniors Funeral Insurance Top Cover
Service Review
Victa explained everything in full detail and was very helpful
Veronica Goodwin - 6 years ago
The person i spoke to explained the policy clearly and...
Seniors Funeral Insurance Top Cover
Service Review
The person I spoke to explained the policy clearly and precisely in a way that was understandable
Trusted Customer - 7 years ago
They haven't got the correct sex for my animals they...
Seniors Pet Insurance
Product Review
They haven't got the correct sex for my animals they have put them all in as male which is incorrect and they haven't put the correct age of my animals right either I'm now considering not going with this company
Trusted Customer - 7 years ago
Very good but bit expensive for a pensioner. will be...
Senior Funeral Insurance Plus
Product Review
Very good but bit expensive for a pensioner. Will be doing comparison with other funds
Trusted Customer - 7 years ago
Only been a member for a week. hope all included in...
Senior Funeral Insurance Plus
Product Review
Only been a member for a week. Hope all included in the policy works well for me.
Trusted Customer - 7 years ago
Excellent service
Senior Funeral Insurance Plus
Product Review
excellent service
Trusted Customer - 7 years ago
Good
Senior Funeral Insurance Plus
Product Review
good
Trusted Customer - 7 years ago
Pleased with results
Senior Funeral Insurance Plus
Product Review
Pleased with results
Trusted Customer - 7 years ago
I am pleased with the results
Senior Funeral Insurance Plus
Product Review
I am pleased with the results
Trusted Customer - 7 years ago
Would like to study the fine print before making a...
Senior Funeral Insurance Plus
Product Review
Would like to study the fine print before making a comment.
Trusted Customer - 7 years ago
Very friendly service
Senior Funeral Insurance Plus
Product Review
Very friendly service
Trusted Customer - 7 years ago
Great service. lovely lady
Senior Funeral Insurance Plus
Product Review
Great service. Lovely lady
Trusted Customer - 7 years ago
Lovely lady that i spoke to. very helpful
Senior Funeral Insurance Plus
Product Review
Lovely lady that I spoke to. Very helpful
Trusted Customer - 7 years ago
Good
Senior Funeral Insurance Plus
Product Review
Good
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