%
- Over all Percentage 92
- empty 8
Rated /5 from 535253314266 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,3525,3314,266 customer reviews.
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Reviews
2869-2881 of 5352 reviews
2869-2881 of 5331 reviews
2869-2881 of 4266 reviews
Richard Scott - 6 years ago
The customer service guy could not have been more...
Seniors Funeral Insurance Top Cover
Service Review
The customer service guy could not have been more helpful
David John Goodwin - 6 years ago
I felt extremely relaxed when speaking to kirk who...
Seniors Funeral Insurance Top Cover
Service Review
I felt extremely relaxed when speaking to Kirk who made the signing up process very easy All factual data given that was required and Kirk took the time to explain all details necessary Excellent
Trusted Customer - 6 years ago
They explained the fund and how it works very well....
Seniors Funeral Insurance Top Cover
Product Review
Its good rate for the cover you get.
Service Review
They explained the fund and how it works very well. Showed me different packages i.e. different levels of cover as the premium is a factor for me right now.
Trusted Customer - 6 years ago
Explained details but basically read off the script -...
Seniors Pet Insurance
Service Review
Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!
David John Lane - 6 years ago
The girl was good at what she dose for you and i had...
Seniors Funeral Insurance Top Cover
Service Review
the girl was good at what she dose for you and I had made up my mind be for I went online
Mario Bideau - 6 years ago
It was very helpful, the officer explained to me all...
Seniors Funeral Insurance Top Cover
Product Review
For what the officer explained to me, it's an excellent purchase
Service Review
It was very helpful, the officer explained to me all aspects of the plan and guided me through the whole operation.
Helen Dean - 6 years ago
Nearly all was explained apart from the $300.00 annual...
Seniors Pet Insurance
Product Review
What does the sublimit mean? Do we only get that amount per year fr consultation fees??????
Service Review
Nearly all was explained apart from the $300.00 annual sublimit. Does this mean I can only claim up to that much in consultation fees?
Robert Bell - 6 years ago
I was given clear direction on the benefits and...
Seniors Funeral Insurance Top Cover
Product Review
An excellent product with sufficient variations of affordability.
Service Review
I was given clear direction on the benefits and options and the necessary information to make a decision on purchasing the affordable policy, Many Thanks.
Trusted Customer - 6 years ago
Yes i would. my experience was simply smooth...... a...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would. My experience was simply smooth...... A friendly very well versed young man. No fuss, he made me feel comfortable within 30seconds of talking to him..... Highly Reccommend.
Trusted Customer - 6 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Trusted Customer - 6 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Product Review
Product is what im after , explanation of full product range lacking though bit disappointed but I go cover and you at least go the sale reluctantly or not
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Janita Duncan - 6 years ago
Fine. professional. polite
Seniors Funeral Insurance Top Cover
Service Review
Fine. Professional. Polite
Hilda Thorpe - 6 years ago
Disha was very helpful and explained everything to my...
Seniors Funeral Insurance Top Cover
Service Review
Disha was very helpful and explained everything to my satisfaction.She answered my questions and I am happy I decided to take a funeral policy with Seniors
Trusted Customer - 6 years ago
Don't leave your customers on hold forever. ask for...
Seniors Pet Insurance
Service Review
Don't leave your customers on hold forever. Ask for their phone numbers and return their calls. Inform people when money cannot be taken from their accounts. I keep asking for the same information and always get completely different answers. I am seriously investigating a different insurance
Trusted Customer - 6 years ago
Victa explained everything in full detail and was very...
Seniors Funeral Insurance Top Cover
Service Review
Victa explained everything in full detail and was very helpful
Veronica Goodwin - 6 years ago
The person i spoke to explained the policy clearly and...
Seniors Funeral Insurance Top Cover
Service Review
The person I spoke to explained the policy clearly and precisely in a way that was understandable
Trusted Customer - 6 years ago
Explained what was included with policy
Seniors Funeral Insurance Top Cover
Service Review
explained what was included with policy
Roy Langley - 6 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
yes
Trusted Customer - 6 years ago
Customer service was excellent. explanations were...
Seniors Funeral Insurance Top Cover
Service Review
Customer service was excellent. Explanations were clear and understandable. My questions and concerns were addressed.
Patricia Mcdonnell - 6 years ago
I found them to be most understanding, and helpful....
Seniors Funeral Insurance Top Cover
Service Review
I found them to be most understanding, and helpful. they suggested ways that would help and benefit me in long run.
Trusted Customer - 6 years ago
Understood my needs
Seniors Funeral Insurance Top Cover
Service Review
Understood my needs
Trusted Customer - 6 years ago
Very helpful and friendly. explained about the cover,...
Seniors Funeral Insurance Top Cover
Service Review
Very helpful and friendly. Explained about the cover, though I could not quite take it all in, I suppose reading it actually makes a difference, rather than being told about a whole lot of the cover, the options, the cooling off period, etc I was confusing to take it all in as I said. I think I will need to have my son help me go through the PDF with me so that I can make better sense of it all. However, Samantha was very willing and helpful and took the time to explain as best she could.
Michael Fielding - 6 years ago
Yes i would reccomend them but all the details could...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would reccomend them but all the details could be read a litle slower
Israel Forbes - 6 years ago
I felt that the insurance is a bit expensive
Seniors Funeral Insurance Essential Cover
Service Review
I felt that the insurance is a bit expensive
Trusted Customer - 7 years ago
Only been a member for a week. hope all included in...
Senior Funeral Insurance Plus
Product Review
Only been a member for a week. Hope all included in the policy works well for me.
Trusted Customer - 7 years ago
Excellent service
Senior Funeral Insurance Plus
Product Review
excellent service
Trusted Customer - 7 years ago
Good
Senior Funeral Insurance Plus
Product Review
good
Trusted Customer - 7 years ago
Pleased with results
Senior Funeral Insurance Plus
Product Review
Pleased with results
Trusted Customer - 7 years ago
I am pleased with the results
Senior Funeral Insurance Plus
Product Review
I am pleased with the results
Trusted Customer - 7 years ago
Would like to study the fine print before making a...
Senior Funeral Insurance Plus
Product Review
Would like to study the fine print before making a comment.
Trusted Customer - 7 years ago
Very friendly service
Senior Funeral Insurance Plus
Product Review
Very friendly service
Trusted Customer - 7 years ago
Great service. lovely lady
Senior Funeral Insurance Plus
Product Review
Great service. Lovely lady
Trusted Customer - 7 years ago
Lovely lady that i spoke to. very helpful
Senior Funeral Insurance Plus
Product Review
Lovely lady that I spoke to. Very helpful
Trusted Customer - 7 years ago
Good
Senior Funeral Insurance Plus
Product Review
Good
Trusted Customer - 7 years ago
As above
Seniors Pet Insurance
Product Review
as above
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
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