%
- Over all Percentage 92
- empty 8
Rated /5 from 611358645027 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,1135,8645,027 customer reviews.
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Reviews
2857-2869 of 6113 reviews
2857-2869 of 5864 reviews
2857-2869 of 5027 reviews
Jill Sowden-o'donnell - 6 years ago
The customer service person was outstanding, she...
Seniors Funeral Insurance Top Cover
Service Review
The customer service person was outstanding, she explained everything every step of the way.
BRIAN FRASER - 6 years ago
I appreciated the comprehensive information in in...
Seniors Funeral Insurance Top Cover
Product Review
The Policy options satisfy my personal expectations.
Service Review
I appreciated the comprehensive information in in plain language.
Trusted Customer - 6 years ago
Answer questions indtead of avoiding a response
Seniors Funeral Insurance Top Cover
Service Review
Answer questions indtead of avoiding a response
Trusted Customer - 6 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Peter Bramsen Bramsen - 6 years ago
It was quite good
Seniors Funeral Insurance Top Cover
Product Review
Service Review
It was quite good
Trusted Customer - 6 years ago
Yes. a lady on phone was very helpful until i fully...
Seniors Funeral Insurance Top Cover
Product Review
I though it is good idea to upgrade from my old policy as future funeral cost is going up ebrry year
Service Review
Yes. A lady on phone was very helpful until I fully understood about the insurance policy.
Judith Loudon - 7 years ago
Excellent
Seniors Funeral Insurance Top Cover
Product Review
excellent service, very efficiernt gentleman
Service Review
excellent
Judy Rodrigues - 7 years ago
Good customer service. i had barely filled in my...
Seniors Pet Insurance
Product Review
It’s too early to rate my purchase.
Service Review
Good customer service. I had barely filled in my details online when I received a call to help me finalise my application.
Moaseniatu Sioli - 7 years ago
Very helpful and using a simple way of communicating...
Seniors Funeral Insurance Top Cover
Product Review
I was told this is flexible and I can up grade if I want to.
Service Review
very helpful and using a simple way of communicating so I can understand some of the questions.
Trusted Customer - 7 years ago
Not confusing at all, very personable and patient...
Seniors Funeral Insurance Top Cover
Service Review
Not confusing at all, Very personable and patient customer service and all facts given before I needed to even ask.
Barry Bell - 7 years ago
Everything was explained so well - i received such...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so well - I received such helpful information which enabled me to make my decision on my funeral insurance
Jennifer Ann Bell - 7 years ago
Service was friendly and helpful
Seniors Funeral Insurance Top Cover
Service Review
Service was friendly and helpful
Tracey Smallwood - 7 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Service Review
Excellent very easy to understand upfront and honest
Denis COCHRANE - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Peter Kershaw - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 7 years ago
The male staff member that i spoke to was very...
Seniors Pet Insurance
Service Review
The male staff member that I spoke to was very friendly and cheerful which was a pleasant surprise! He knew his product inside and out, and could have a decent conversation with me. He could answer every question that I asked him about the policy, and explained everything in plain and simple terms.
Elisa Troy - 7 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Christine Weir - 7 years ago
A lot of insurance mumbo jumbo rules and regs was a...
Seniors Pet Insurance
Service Review
A lot of insurance mumbo jumbo rules and regs was a pain to listen to
Sheree Baxter - 7 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Robert Dale - 7 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Gary Newell - 7 years ago
I asked for a quote online and i received a phone call...
Seniors Pet Insurance
Service Review
I asked for a quote online and I received a phone call early the next day. I was given a quote and it took me 3 calls to get the my information together the team member called me each time rather than have me call back. The 10% discount was my main motivation for choosing Seniors Insurance.
Trusted Customer - 7 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Deane Hewlett - 7 years ago
Dj explained very thoroughly the funeral plan that we...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained very thoroughly the funeral plan that we were interested in
RAEWYN AHIPENE - 7 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
John Scanlon - 7 years ago
Very straight forward and reasonable
Seniors Funeral Insurance Top Cover
Product Review
Very straight forward and reasonable
Trusted Customer - 7 years ago
I only wanted a quote....
Seniors Funeral Insurance Top Cover
Product Review
I only wanted a quote....
Joanne Munnings - 7 years ago
The cover is excellent and what i wanted
Seniors Funeral Insurance Top Cover
Product Review
The cover is excellent and what i wanted
Trusted Customer - 7 years ago
Good coverage, great benefits, top cover was too...
Seniors Funeral Insurance Essential Cover
Product Review
good coverage, great benefits, top cover was too expensive
Trusted Customer - 7 years ago
I am happy with the product choice i made.
Seniors Funeral Insurance Top Cover
Product Review
I am happy with the product choice I made.
Trusted Customer - 7 years ago
The policy suited my requirements
Seniors Funeral Insurance Top Cover
Product Review
the policy suited my requirements
Soria Harrap - 7 years ago
Good value for money. can be improved if desired
Seniors Funeral Insurance Top Cover
Product Review
Good value for money. Can be improved if desired
Trusted Customer - 7 years ago
Could have purchased slightly cheaper elsewhere.
Seniors Funeral Insurance Top Cover
Product Review
Could have purchased slightly cheaper elsewhere.
Trusted Customer - 7 years ago
There is no gimmick and the product is what i was...
Seniors Funeral Insurance Top Cover
Product Review
There is no gimmick and the product is what I was looking for at this stage of my life.
Trusted Customer - 7 years ago
Its everything i looked for and the premiums do not go...
Seniors Funeral Insurance Top Cover
Product Review
Its everything i looked for and the premiums do not go up
Robert Bruce Lucht - 7 years ago
Not as expensive as i thought
Seniors Funeral Insurance Top Cover
Product Review
Not as expensive as I thought
Paul Fenton - 7 years ago
First time with seniors, so happy that i did.
Seniors Pet Insurance
Product Review
First time with seniors, so happy that I did.
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