%
- Over all Percentage 92
- empty 8
Rated /5 from 533053154244 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,3305,3154,244 customer reviews.
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Reviews
2833-2845 of 5330 reviews
2833-2845 of 5315 reviews
2833-2845 of 4244 reviews
Neville Hellmuth - 6 years ago
Ok
Seniors Funeral Insurance Top Cover
Product Review
Pretty much the same as the rest
Service Review
Ok
Kathleen Stuttard - 6 years ago
Well i probably would buy from them again if they sold...
Seniors Funeral Insurance Top Cover
Service Review
Well I probably would buy from them again if they sold shoes or similar items☺
Trusted Customer - 6 years ago
The person i spoke with was helpful and informative....
Seniors Funeral Insurance Top Cover
Product Review
Just what I was looking for
Service Review
The person I spoke with was helpful and informative. He was also very polite.
Trusted Customer - 6 years ago
Excellent customer service. explained everything in...
Seniors Funeral Insurance Top Cover
Product Review
The right plan for me. Excellent service.
Service Review
Excellent customer service. Explained everything in easy to understand terms.
Jan Cross - 6 years ago
The knowledge of the person i was talking was...
Seniors Funeral Insurance Essential Cover
Service Review
The knowledge of the person I was talking was excellent and explained everything in full and you could understand what he/she was trying to convey
Elaine Wallace - 6 years ago
It was very good, and explaned to me very well.
Seniors Funeral Insurance Top Cover
Product Review
It is something that i can afford
Service Review
It was very good, and explaned to me very well.
Nigel Webster - 6 years ago
Knowledgeable, professional and friendly.
Seniors Pet Insurance
Product Review
Comprehensive product which is flexible in delivery.
Service Review
Knowledgeable, professional and friendly.
Maureen Thompson - 6 years ago
The consultant was very friendly , knowledgeable but a...
Seniors Funeral Insurance Top Cover
Product Review
I did not get the chance to compare this with other similar products(my fault) as I did not think I ad to sign up immediately
Service Review
The consultant was very friendly , knowledgeable but a times spoke too fast and I had to ask him to repeat some statements(I am not deaf) He wanted a definite answer immediately-(He was a good salesman) and I wished to consult my husband but that wasn't allowed. BUT he did stress i had 30days if I wanted to change my mind.
Robert Stanton - 6 years ago
The customer service was excellent and the explanation...
Seniors Funeral Insurance Top Cover
Product Review
The cost was as i had anticipated and easily met my bidget.
Service Review
The customer service was excellent and the explanation of the Seniors Insurance package was explained well and easy to understand.
Trusted Customer - 6 years ago
Helpful over phone, incorrect pets name corrected
Seniors Pet Insurance
Product Review
Great service helpful staff
Service Review
Helpful over phone, incorrect pets name corrected
Kevin Standen - 6 years ago
The lady phoned me promptly and carefully explained my...
Seniors Funeral Insurance Essential Cover
Product Review
Just what I wanted. Price was OK.
Service Review
The lady phoned me promptly and carefully explained my various options and made sure that I understood what I was signing up for.
Richard Scott - 6 years ago
The customer service guy could not have been more...
Seniors Funeral Insurance Top Cover
Service Review
The customer service guy could not have been more helpful
Trusted Customer - 6 years ago
They explained the fund and how it works very well....
Seniors Funeral Insurance Top Cover
Service Review
They explained the fund and how it works very well. Showed me different packages i.e. different levels of cover as the premium is a factor for me right now.
Trusted Customer - 6 years ago
Explained details but basically read off the script -...
Seniors Pet Insurance
Service Review
Explained details but basically read off the script - all such details were available on website. Did not explain the details of claiming very well - found out after I joined - basically you need to get Vet to sign off which could be an issue in a busy practice - putting in an item number and sending receipt should be sufficient like for humans!
David John Lane - 6 years ago
The girl was good at what she dose for you and i had...
Seniors Funeral Insurance Top Cover
Service Review
the girl was good at what she dose for you and I had made up my mind be for I went online
Mario Bideau - 6 years ago
It was very helpful, the officer explained to me all...
Seniors Funeral Insurance Top Cover
Service Review
It was very helpful, the officer explained to me all aspects of the plan and guided me through the whole operation.
Helen Dean - 6 years ago
Nearly all was explained apart from the $300.00 annual...
Seniors Pet Insurance
Service Review
Nearly all was explained apart from the $300.00 annual sublimit. Does this mean I can only claim up to that much in consultation fees?
Elaine Wallace - 6 years ago
It was very good, and explaned to me very well.
Seniors Funeral Insurance Top Cover
Service Review
It was very good, and explaned to me very well.
Robert Bell - 6 years ago
I was given clear direction on the benefits and...
Seniors Funeral Insurance Top Cover
Service Review
I was given clear direction on the benefits and options and the necessary information to make a decision on purchasing the affordable policy, Many Thanks.
Trusted Customer - 6 years ago
Yes i would. my experience was simply smooth...... a...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would. My experience was simply smooth...... A friendly very well versed young man. No fuss, he made me feel comfortable within 30seconds of talking to him..... Highly Reccommend.
Trusted Customer - 6 years ago
Dj explained everything to my satisfaction and was...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained everything to my satisfaction and was more than patient when I wanted to check that I was not being scammed. I had enough time to phone and check that he was from ASFI, and then finalised the deal with humour and patience.
Trusted Customer - 6 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Janita Duncan - 6 years ago
Fine. professional. polite
Seniors Funeral Insurance Top Cover
Service Review
Fine. Professional. Polite
Garry Nicholas - 6 years ago
All good
Seniors Pet Insurance
Service Review
all good
Trusted Customer - 7 years ago
Vey pleased with speed this was completed!
Senior Funeral Insurance Plus
Product Review
Vey pleased with speed this was completed!
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
I found it suit our needs
Senior Funeral Insurance Plus
Product Review
I found it suit our needs
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
Very good
Senior Funeral Insurance Plus
Product Review
very good
Trusted Customer - 7 years ago
A competitive value-for-money insurance.
Australian Seniors Final Expenses Insurance
Product Review
A competitive value-for-money insurance.
Trusted Customer - 7 years ago
We think it is a very good package. one which we pray...
Senior Funeral Insurance Plus
Product Review
We think it is a very good package. One which we pray not to use if possible. (the accidental bit, we mean)
Trusted Customer - 7 years ago
We are very pleased with our policies and can now have...
Senior Funeral Insurance Plus
Product Review
we are very pleased with our policies and can now have peace of mind once again thank you
Trusted Customer - 7 years ago
Products are good
Senior Funeral Insurance Plus
Product Review
Products are good
Trusted Customer - 7 years ago
This covers what i want , without being too expensive
Senior Funeral Insurance Plus
Product Review
This covers what I want , without being too expensive
Trusted Customer - 7 years ago
Great value for money
Seniors Pet Insurance
Product Review
Great value for money
Trusted Customer - 7 years ago
Competitive fair price
Senior Funeral Insurance Plus
Product Review
Competitive fair price
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