%
- Over all Percentage 92
- empty 8
Rated /5 from 701164365926 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0116,4365,926 customer reviews.
Authentic reviews powered by Feefo
Reviews
2005-2017 of 7011 reviews
2005-2017 of 6436 reviews
2005-2017 of 5926 reviews
Trusted Customer - 3 years ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 3 years ago
The entire process was easy all information was...
Seniors Funeral Insurance
Product Review
Very easy and informative to make decision to purchase.
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - 3 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 3 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 3 years ago
Considerate, helpful.
Seniors Term Life Insurance
Product Review
Suits my needs. Reasonable terms.
Service Review
Considerate, helpful.
David Atkinson - 3 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 3 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Product Review
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 3 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 3 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - 3 years ago
Very friendly and helpful
Seniors Landlords Insurance
Product Review
Saved $400 by changing insurers.
Service Review
Very friendly and helpful
Trusted Customer - 3 years ago
Great service and online experience
Seniors Landlords Insurance
Product Review
Service Review
Great service and online experience
Michael Moelder - 3 years ago
Very informative and helpful
Seniors Car Insurance
Product Review
Good price and value for money
Service Review
Very informative and helpful
Keijo Musto - 4 years ago
Did not have long to wait before being able to talk to...
Seniors Landlords Insurance
Service Review
Did not have long to wait before being able to talk to a consultant. The locally based consultant, (Sydney), was well informed and presented well. She very easy to talk to and made it easy to understand the details. I was quckly able to tailor the quote to suit my needs and become confident in the product. Finally, the price compared to other insurers was very competitive.
Trusted Customer - 4 years ago
Very clear and on the ball with completing an on line...
Seniors Home Insurance
Service Review
very clear and on the ball with completing an on line enquiry and quote for insurance.
Kurt Alexander - 4 years ago
Been using my same broker for decades… “thought” i was...
Seniors Car Insurance
Service Review
Been using my same broker for decades… “Thought” I was always getting a good deal. 🤔 Then I looked at other providers and they were all very similar. THEN I came across Australian Seniors!! 😳 What a total difference! Saved $250 off my Car insurance and $200 off my contents insurance! Win/Win!! Great service, fast, efficient, and easy to use the online portal. Called and got a real person to speak to as well! Well done Australian Seniors, you’ve won me! ✅🏆🏆
Trusted Customer - 4 years ago
Go price, would recommend
Seniors Car Insurance
Service Review
go price, would recommend
Adrian Segon - 4 years ago
It was done very professionally and made alot easier...
Seniors Funeral Insurance
Service Review
It was done very professionally and made alot easier with than I thought
Garry Gibson - 4 years ago
They was quick responding to my email and the person...
Seniors Term Life Insurance
Service Review
They was quick responding to my email and the person who rang me was very polite in explaining things
Trusted Customer - 4 years ago
All good…called two times to ask some questions…call...
Seniors Home Insurance
Service Review
All good…called two times to ask some questions…call was answered promptly and questions answered
Trusted Customer - 4 years ago
Service was excellant but calls coming from your call...
Seniors Term Life Insurance
Service Review
Service was excellant but calls coming from your call centre to myself came up as scam call. You should ensure the numbers being used are coming up as seniors insurance as i bet you lose a lot of customers. Apart from that all other dealings werr excellent.
Trusted Customer - 4 years ago
The young man on the phone explained everything
Seniors Car Insurance
Service Review
The young man on the phone explained everything
Trusted Customer - 4 years ago
Competitive price and all points were explained well...
Seniors Home Insurance
Service Review
Competitive price and all points were explained well by customer service.
Trusted Customer - 4 years ago
Because no was there to answer phone website said hrs...
Seniors Car Insurance
Service Review
Because no was there to answer phone website said hrs were 9to 2pm on Saturday Recording said office hrs Monday to Friday
Trevor Quinn - 4 years ago
So easy to deal with very friendly staff
Seniors Term Life Insurance
Service Review
So easy to deal with very friendly staff
Trusted Customer - 3 years ago
Professional & experience
Seniors Funeral Insurance
Product Review
Professional & experience
Michael Needham - 3 years ago
The price was better than other companies
Seniors Home Insurance
Product Review
The price was better than other companies
Mark Hodges - 3 years ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - 3 years ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Marilyn Benisano - 3 years ago
The rate is good and excellent and affordable for us.
Seniors Term Life Insurance
Product Review
The rate is good and excellent and affordable for us.
Trusted Customer - 3 years ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - 3 years ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Trusted Customer - 3 years ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Trusted Customer - 3 years ago
Easy to get covered and peace of mind
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Steve Marshall - 3 years ago
Seniors Car Insurance
Product Review
Graeme Gartside - 3 years ago
Because the lady i spoke to was so helpful and...
Seniors Term Life Insurance
Product Review
Because the lady I spoke to was so helpful and friendly and made sure I was happy with the option I took.She is number one in my book!
Get cover today and you could save
Call our friendly team to discuss your needs today. You can also get a quote online in minutes and save up to 20% on selected products.