%
- Over all Percentage 92
- empty 8
Rated /5 from 700764335921 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0076,4335,921 customer reviews.
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Reviews
2029-2041 of 7007 reviews
2029-2041 of 6433 reviews
2029-2041 of 5921 reviews
Trusted Customer - 3 years ago
Very helpful and professional.
Seniors Home Insurance
Product Review
Service Review
Very helpful and professional.
Trusted Customer - 3 years ago
Very friendly service.
Seniors Car Insurance
Service Review
Very friendly service.
Trusted Customer - 3 years ago
The service was very good lucus explained and went...
Seniors Home Insurance
Product Review
Service Review
The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .
Trusted Customer - 3 years ago
The man i was speaking to spoke far too quickly and i...
Seniors Home Insurance
Product Review
Because the home and contents insurance was a lot better than what Suncorp was offering.
Service Review
The man I was speaking to spoke far too quickly and I had to ask him a few times to repeat what he was saying. There was so much background noise as well that it was hard to hear.
Diane Keating - 3 years ago
From the moment i answered my phone, customer service...
Seniors Term Life Insurance
Product Review
Such a simple and easy process to sign up for my nominated amount of Seniors Term Life Insurance and a very affordable rate as well.
Service Review
From the moment I answered my phone, Customer Service Team Member ZENA had me feeling very comfortable and confident in my choice of Australian Seniors Insurance. She led me through the process with caring and politeness. I felt very confident signing up for a little Life Insurance.
Trusted Customer - 3 years ago
Phone consultant was excellent - patient, clear...
Seniors Home Insurance
Product Review
Saved $300. That's a lot!
Service Review
Phone consultant was excellent - patient, clear explanations and extremely personable.
Trusted Customer - 3 years ago
Because i think you deserve 5 stars. when i learn more...
Seniors Home Insurance
Service Review
Because I think you deserve 5 stars. When I learn more about your service I let you know in details what I think. Regards, Mirka.
Nickela Brown - 3 years ago
Very easy to obtain car insurance online
Seniors Car Insurance
Product Review
Very easy to obtain car insurance online.
Service Review
Very easy to obtain car insurance online
Trusted Customer - 3 years ago
I would use again and recommend. everything was well...
Seniors Home Insurance
Product Review
Because I liked the price quoted and was treated very well
Service Review
I would use again and recommend. Everything was well explained
Trusted Customer - 3 years ago
I have not fully informed myself of an opinion as yet...
Seniors Home Insurance
Product Review
No knowledge of them apart from this procedure of taking up insurance with them. I will hold my judgement for now.
Service Review
I have not fully informed myself of an opinion as yet as only newly become a customer.
Trusted Customer - 3 years ago
Professional experience & helpful
Seniors Funeral Insurance
Product Review
Professional & experience
Service Review
Professional experience & helpful
Trusted Customer - 3 years ago
Operator was friendly and clearly explained all the...
Seniors Term Life Insurance
Service Review
Operator was friendly and clearly explained all the products available to me.
George Lim - 4 years ago
I had lodged my claim in november last year and i'm...
Seniors Term Life Insurance
Service Review
I had lodged my claim in November last year and I'm still waiting for the settlement of this claim. The company handling the claim is Hollard Insurance. I had to constantly chasing for the reply to my emails. Their customer service is hopeless. Very disappointing...
Stephen Ball - 4 years ago
My consultant, georgia, was friendly, helpful and...
Seniors Term Life Insurance
Service Review
My consultant, Georgia, was friendly, helpful and understanding. She explained in detail everything about my new policy. She was able to approve my cover on the spot!
Hilton Warner - 4 years ago
They are good to deal with on the phone
Seniors Car Insurance
Service Review
They are good to deal with on the phone
Sharron Howard - 4 years ago
Friendly and helpful
Seniors Landlords Insurance
Service Review
Friendly and helpful
Robert Z - 4 years ago
Call got answered promptly, clear explanation from...
Seniors Car Insurance
Service Review
Call got answered promptly, Clear explanation from very well spoken Australian based consultant. Very patient, Well priced.
Wayne Ronald - 4 years ago
They didnt do anything wrong
Seniors Home Insurance
Service Review
they didnt do anything wrong
Trusted Customer - 4 years ago
Pretty good but had to wait too long on the phone...
Seniors Home Insurance
Service Review
Pretty good but had to wait too long on the phone before it was answered
Maher Odeh - 4 years ago
Friendly and professional
Seniors Car Insurance
Service Review
friendly and professional
Seems great so far... - 4 years ago
Great attitude, nice team, good prices, best quotes,...
Seniors Car Insurance
Service Review
Great attitude, nice team, good prices, best quotes, professional... so far... Only time will tell I guess. The true measure of an insurance company is how they handle a CLAIM. All else fades into the background. So please do send me this survey again if/when I make a CLAIM.
Linda Cooktown - 4 years ago
The gentleman took his time to explain everything to...
Seniors Term Life Insurance
Service Review
The gentleman took his time to explain everything to me and i am happy that i chose Australian Senior's service and we did everything over the phone I'm happy
Laurier Prevost - 4 years ago
The team members i spoke with treated me with respect,...
Seniors Funeral Insurance
Service Review
The team members I spoke with treated me with respect, listened well and directed me through the service with integrity and honesty.
Patricia Rogasch - 4 years ago
Anthony was the operator. extremely knowledgeable - i...
Seniors Term Life Insurance
Service Review
Anthony was the operator. Extremely knowledgeable - I have been around telesales on & off most of my working life. I knew from the way the conversation was going that Anthony hoped to close the sale with this initial call - as the call proceeded I did have it in the back of my mind to take the policy out yesterday which I did. My only comment would be - what would have happened if I did not go head on that 1st call.
Trusted Customer - 3 years ago
Other quotes i received were more expensive and not...
Seniors Landlords Insurance
Product Review
Other quotes I received were more expensive and not very helpful.
Trusted Customer - 3 years ago
Good price realistic options
Seniors Car Insurance
Product Review
Good price realistic options
Trusted Customer - 3 years ago
Calculator very user friendly to adjust needs & price...
Seniors Home Insurance
Product Review
Calculator very user friendly to adjust needs & price of cover was fair.
Trusted Customer - 3 years ago
Seniors Car Insurance
Product Review
John Tracey - 3 years ago
Easy to understand policies & excellent value for what...
Seniors Home Insurance
Product Review
Easy to understand policies & excellent value for what is covered which is extremely important when on a pension with no other income
John Reynolds - 3 years ago
Seniors Car Insurance
Product Review
Leon Madssen - 3 years ago
Seniors Term Life Insurance
Product Review
David Jenkinson - 3 years ago
Exactly what i required at the right price
Seniors Home Insurance
Product Review
Exactly what I required at the right price
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Sondra Ah Wing - 3 years ago
I was listened to and able to find the right rate of...
Seniors Term Life Insurance
Product Review
I was listened to and able to find the right rate of fortnightly payments that suit my budget to afford my new life insurance policy.
Roslyn Browning - 3 years ago
Yes. i was insured with seniors for my mazda 3. on the...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
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