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- Over all Percentage 92
- empty 8
Rated /5 from 702564465939 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0256,4465,939 customer reviews.
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Reviews
2029-2041 of 7025 reviews
2029-2041 of 6446 reviews
2029-2041 of 5939 reviews
Gillian Davenport-lang - 3 years ago
Very efficient and helpful
Seniors Car Insurance
Product Review
Service Review
Very efficient and helpful
Beresford D'silva - 3 years ago
Good service
Seniors Landlords Insurance
Product Review
Service Review
good service
Trusted Customer - 3 years ago
Your contact was very helpful in getting this policy...
Seniors Car Insurance
Product Review
So easy to get what I wanted with no confusion
Service Review
Your contact was very helpful in getting this policy organized for me . He was very professional and did his job well. Im not sure but I think his name was Asad. But if it was well done to him.
Wayne Kingston - 3 years ago
Excellent service and ease of completion of insurance...
Seniors Home Insurance
Product Review
Very good policy Easy to comprehend
Service Review
Excellent service and ease of completion of Insurance policies
Hfsquoteemail Doe - 3 years ago
Great insurance
Seniors Life Insurance
Product Review
great Policy to get Insured
Service Review
Great insurance
Trusted Customer - 3 years ago
They tried to increase my premium by over $100 because...
Seniors Car Insurance
Service Review
They tried to increase my premium by over $100 because I made an error in my 41 year old daughter’s year of birth. Tried to correct this 3 days later when the full policy was emailed and checked for correctness by myself. To no avail. Explanation was nonsensical in the circumstances and they were adamant I had to pay the higher premium. This all happened prior to the commencement date of the policy, so naturally I cancelled the policy and took my business elsewhere.
Christine Hutchinson - 3 years ago
All i tried todo was update an existing policy to...
Seniors Car Insurance
Product Review
Happy enough with this insurer and value is competitive but the process, for an existing customer, was a nightmare.
Service Review
All I tried todo was update an existing policy to cover a new car purchase. Staff were nice enough but the process ended up taking almost two hours. It didn’t help that I hung up in utter frustration once and left our new car, unknowingly, uncovered for a couple of days.
Jennifer Collins - 3 years ago
Even though i brought my insurance online, the...
Seniors Home Insurance
Product Review
The policy suited my needs.
Service Review
Even though I brought my insurance online, the experience was totally trouble free and easy.
Louise Thompson - 3 years ago
Fabulous service and advice
Seniors Home Insurance
Product Review
Absolutely on the ball and answered every question I could think of
Service Review
Fabulous service and advice
John - 3 years ago
The two staff members we dealt with were courteous,...
Seniors Home Insurance
Service Review
The two staff members we dealt with were courteous, friendly and very thorough with their explanations about the insurance policy we needed. They also answered questions we asked in a manner that made it easy for us to comprehend.
Luke Ryan - 3 years ago
Best insurance. customer service was excellent and...
Seniors Car Insurance
Product Review
best price and easy to alter if required with no hidden fees/agenda
Service Review
Best insurance. Customer service was excellent and explained all information clearly and concisely
Koleta Taualai - 3 years ago
I thought she was good representative on behalf of the...
Seniors Term Life Insurance
Product Review
Service Review
I thought she was good representative on behalf of the Company thanks appreciate and I wish to recommend Australian Seniors to anyone especially families
Robert Van De Graaff - 4 years ago
Very clear presentation, no commercial pushing, person...
Seniors Home Insurance
Service Review
Very clear presentation, no commercial pushing, person on your end was patient and professional
Trusted Customer - 4 years ago
Excellent service. extremely helpful and knowledgeable...
Seniors Home Insurance
Service Review
Excellent service. Extremely helpful and knowledgeable customer service agent
Trusted Customer - 4 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Service Review
Have several policies and have never had any dramas
Trusted Customer - 4 years ago
Efficiency in setting us up and constant staying in...
Seniors Term Life Insurance
Service Review
Efficiency in setting us up and constant staying in touch with us
Trusted Customer - 4 years ago
The "agreed value" motor vehicle insurance readily...
Seniors Car Insurance
Service Review
The "agreed value" motor vehicle insurance readily displayed the quantum of that "Agreed Value" which no other quote had done. All of the questions were relevant
Carole Arundell - 4 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 4 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 4 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 4 years ago
On line very easy to follow
Seniors Home Insurance
Service Review
On line very easy to follow
Trusted Customer - 4 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 4 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 4 years ago
Great customer service good follow up
Seniors Term Life Insurance
Service Review
Great customer service good follow up
Rita Harwood - 3 years ago
Good product, very good value
Seniors Home Insurance
Product Review
Good product, very good value
michael simington - 3 years ago
Unlike most other companies that are overpriced your...
Seniors Home Insurance
Product Review
Unlike most other companies that are overpriced your premiums are somewhat more realistic.
Pauline Barham - 3 years ago
The purchase was very easy, there were a couple of...
Seniors Car Insurance
Product Review
The purchase was very easy, there were a couple of mistakes on original policy document but easily sorted on the phone.
Jeffrey John Borg - 3 years ago
Outstanding product features. more than any other...
Seniors Funeral Insurance
Product Review
Outstanding product features. More than any other funeral insurance and also the cheapest price for the amount of cover.
Barry Pye - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
It was a package adjusted to my current needs
Seniors Term Life Insurance
Product Review
It was a package adjusted to my current needs
David Gordon Stein - 3 years ago
Competitive rates and easy to follow website. good...
Seniors Home Insurance
Product Review
Competitive rates and easy to follow website. Good follow up phone call.
John Weis - 3 years ago
Seniors Funeral Insurance
Product Review
Catherine Stibbard - 3 years ago
Easy to understand the quote & guidelines if the policy
Seniors Home Insurance
Product Review
Easy to understand the quote & guidelines if the policy
Trusted Customer - 3 years ago
Jhhhhhhhhhhhhhhhhĥhhjjjuu
Seniors Term Life Insurance
Product Review
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Trusted Customer - 3 years ago
Fantastic service very happy
Seniors Home Insurance
Product Review
Fantastic service very happy
Paul Robert Williams - 3 years ago
A good product ideal for keeping cover at this later...
Seniors Term Life Insurance
Product Review
A good product ideal for keeping cover at this later stage of life.
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