%
- Over all Percentage 92
- empty 8
Rated /5 from 696264045876 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,9626,4045,876 customer reviews.
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Reviews
1261-1273 of 6962 reviews
1261-1273 of 6404 reviews
1261-1273 of 5876 reviews
Trusted Customer - a year ago
Refer to last comments. not easy to get a person to...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Service Review
Refer to last comments. Not easy to get a Person to speak to, in an acceptable time. Listening to the Terms of "engagement" etc took 8 minutes. When someone wants a quick Contact with a real person, for Information on a Product, waiting that long is not Good PR.
Trusted Customer - a year ago
I felt comfortable throught out the process. the staff...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Service Review
I felt comfortable throught out the process. The staff was relaxed and patient.
Stanley Tamatoa - a year ago
Excellent and so easy for myself to analyse everything...
Seniors Funeral Insurance
Product Review
Service Review
Excellent and so easy for myself to analyse everything and learn about my life insurance policies thank you so much for all your support and help
Susan - a year ago
Professional and able to provide the required...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Service Review
Professional and able to provide the required information.
Trusted Customer - a year ago
Staff was friendly / not pushy but informed.
Seniors Home Insurance
Product Review
Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,
Service Review
staff was friendly / not pushy but informed.
Daniel James Atkins - a year ago
Was first class 10/10
Seniors Home Insurance
Product Review
was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors
Service Review
was first class 10/10
Trusted Customer - a year ago
Had my vehicle insurance sorted in no time.
Seniors Car Insurance
Product Review
Very competitive.. Web site is easy to navigate.
Service Review
Had my vehicle insurance sorted in no time.
Trusted Customer - a year ago
Too slow
Seniors Life Insurance
Product Review
I shopped around and found a better policy. I rang to cancel, and it took 2 days to get the confirmation email. Yet it only took minutes to get the acceptance.
Service Review
Too slow
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
Thank you for your service
Trusted Customer - a year ago
Straight forward website
Seniors Home Insurance
Product Review
Home and contents insurance. The price was very competetive
Service Review
Straight forward website
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
All good
Betty Kulyk - a year ago
I could not fault the service riley provided. as i...
Seniors Car Insurance
Product Review
Riley was very helpful, he explained all my options in detail. He let me think about it overnight and then called me back the next day. I had time to absorb all the information and decide which way I wanted to go, I appreciated not being pressured. Because of his thoughtfulness I was able to go with a plan. So to him I say thankyou for his patience and understanding.
Service Review
I could not fault the service Riley provided. As I said in the last review I was very satisfied.
William Ashford - 2 years ago
Very friendly service and explained everything in...
Seniors Car Insurance
Service Review
very friendly service and explained everything in detail
Trusted Customer - 2 years ago
Very efficient and helpful
Seniors Landlords Insurance
Service Review
Very efficient and helpful
RODNEY DRENNAN - 2 years ago
The whole experience was rather pleasant, cover over...
Seniors Funeral Insurance
Service Review
The whole experience was rather pleasant, cover over the phone in minutes, too easy !
Trusted Customer - 2 years ago
Flexible options which recalculate the premium...
Seniors Car Insurance
Service Review
Flexible options which recalculate the premium straight away so you can tailor the best options for your situation.
Trusted Customer - 2 years ago
Service was great, no stress, no surprises and all...
Seniors Home Insurance
Service Review
Service was great, no stress, no surprises and all understanding and professional.
Karin Oliver - 2 years ago
It’s terrific, the kilometre range suits me as i only...
Seniors Car Insurance
Service Review
It’s terrific, the kilometre range suits me as I only drive about 25 kilometres a day and cannot afford the continuing increases in insurance premiums every year
Trusted Customer - 2 years ago
Very good excellent service friendly people
Seniors Life Insurance
Service Review
very good excellent service friendly people
Mesrobe Arslanian - 2 years ago
I was given a comprehensive, detailed, point by point...
Seniors Home Insurance
Service Review
I was given a comprehensive, detailed, point by point about the 2 policies I selected. This was followed up with comprehensive details about both policies and links to download the policies to my laptop. The premiums are 20% less than my current policies.
Trusted Customer - 2 years ago
The gentleman i spoke to made it easy for me to...
Seniors Funeral Insurance
Service Review
The Gentleman I Spoke to made it easy for me to understand.. Very knowledgeable and friendly...
Carl Latham - 2 years ago
Good customer service and knowledge of product
Seniors Car Insurance
Service Review
Good customer service and knowledge of product
Jillian Stratton - 2 years ago
Very patient, explained everything well,
Seniors Car Insurance
Service Review
Very patient, explained everything well,
Trusted Customer - 2 years ago
Excellent service
Seniors Life Insurance
Service Review
Excellent service
Trusted Customer - a year ago
I am yet to officially except the quote fully, as...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Trusted Customer - a year ago
Very professional and ethical in responding to my...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Stanley Tamatoa - a year ago
Seniors Funeral Insurance
Product Review
Susan - a year ago
Everyone i dealt with while making my decision to take...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Trusted Customer - a year ago
Getting & quote / having then staff call & talk to a...
Seniors Home Insurance
Product Review
Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,
Daniel James Atkins - a year ago
Was very happy with the customer support that i was...
Seniors Home Insurance
Product Review
was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors
Trusted Customer - a year ago
Very competitive.. web site is easy to navigate.
Seniors Car Insurance
Product Review
Very competitive.. Web site is easy to navigate.
Trusted Customer - a year ago
I shopped around and found a better policy. i rang to...
Seniors Life Insurance
Product Review
I shopped around and found a better policy. I rang to cancel, and it took 2 days to get the confirmation email. Yet it only took minutes to get the acceptance.
Trusted Customer - a year ago
Thank you for your service
Seniors Life Insurance
Product Review
Thank you for your service
Trusted Customer - a year ago
Home and contents insurance. the price was very...
Seniors Home Insurance
Product Review
Home and contents insurance. The price was very competetive
Trusted Customer - a year ago
All good
Seniors Life Insurance
Product Review
All good
Betty Kulyk - a year ago
Riley was very helpful, he explained all my options in...
Seniors Car Insurance
Product Review
Riley was very helpful, he explained all my options in detail. He let me think about it overnight and then called me back the next day. I had time to absorb all the information and decide which way I wanted to go, I appreciated not being pressured. Because of his thoughtfulness I was able to go with a plan. So to him I say thankyou for his patience and understanding.
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