%
- Over all Percentage 92
- empty 8
Rated /5 from 663662065550 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,6366,2065,550 customer reviews.
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Reviews
1201-1213 of 6636 reviews
1201-1213 of 6206 reviews
1201-1213 of 5550 reviews
Trusted Customer - a year ago
Very easy to talk to and to hear and undertand
Seniors Car Insurance
Product Review
Good price compared to other companies and very helpful staff
Service Review
Very easy to talk to and to hear and undertand
Elizabeth Ann Reed - a year ago
Pretty good thanks
Seniors Life Insurance
Product Review
Happy with the service l got over the phone, it would be nice if the price stay at the first payment price other than that you are only company offering the life insurance for my age thanks
Service Review
Pretty good thanks
Trusted Customer - a year ago
Very good.
Seniors Car Insurance
Product Review
I inquired about Australian Seniors Car Insurance and the person I spoke with was very helpful. I found that your car insurance offered everything I wanted. It was competitive and flexible, allowing me to adjust my mileage limit, which reduced my premium. This is a great feature. Also liked your call centre being local (i.e. not overseas based).
Service Review
Very good.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Easy Purchase great product top price
Denise Corboy - a year ago
Seniors Landlords Insurance
Product Review
Customer care was clear and precise prompt and was very pleasant to deal with
Michael Judge - a year ago
I found using the web site easy for car insurance,...
Seniors Car Insurance
Product Review
Web site easy to use for car insurance many options
Service Review
I found using the web site easy for car insurance, they are many opyions
JUDITH HOLMES - a year ago
It was very efficient
Seniors Life Insurance
Product Review
Have car insurance and life insurance. All explained very well to me
Service Review
It was very efficient
Ian Ratcliffe - a year ago
Good experience no pressure 👍
Seniors Home Insurance
Product Review
Service Review
Good experience no pressure 👍
Trusted Customer - a year ago
I rang the australian seniors hotline number to...
Seniors Car Insurance
Product Review
I used the Australian Seniors company website to obtain an online quote for a new car insurance policy. The process was straight forward. I rang the hotline number to clarify some policy coverage details. The staff member was friendly, helpful and successfully resolved my queries. I then made payment to complete the purchase of the policy. It was a simple process overall and I would highly recommend this company to prospective new customers.
Service Review
I rang the Australian Seniors hotline number to clarify car insurance policy coverage details, particularly with regards to approved repairers in my area. The staff member was friendly, helpful and answered my queries in a timely manner. I was impressed with the level of service and after the call, completed the policy purchase online.
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
Alfred was very good . Thank you Australian Senios.
Trusted Customer - a year ago
My cso was knowledgeable and understood my situation....
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Service Review
My CSO was knowledgeable and understood my situation. When I showed concern at the cost of the policy I felt there was a lack of concern or understanding either for my age (71yo) or the fact that I was not able to pay the suggested premium. She reduced the amount of cover so the premium was less but was still very high. I felt she was not empathetic at all and was exhibiting a "take it or leave it" attitude. I agreed to the policy but after thinking about the high premium, I have decided to cancel the policy.
Trusted Customer - a year ago
Great service and easy to understand what the policy...
Seniors Life Insurance
Product Review
Customer service team member was very knowledgeable and gave great advice. He was very helpful to us. We were very happy and felt comfortable taking out this insurance.
Service Review
Great service and easy to understand what the policy was about
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 2 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 2 years ago
Considerate, helpful.
Seniors Term Life Insurance
Service Review
Considerate, helpful.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 2 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 2 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - 2 years ago
Very friendly and helpful
Seniors Landlords Insurance
Service Review
Very friendly and helpful
Trusted Customer - 2 years ago
Great service and online experience
Seniors Landlords Insurance
Service Review
Great service and online experience
Michael Moelder - 2 years ago
Very informative and helpful
Seniors Car Insurance
Service Review
Very informative and helpful
Gillian Davenport-lang - 2 years ago
Very efficient and helpful
Seniors Car Insurance
Service Review
Very efficient and helpful
Beresford D'silva - 2 years ago
Good service
Seniors Landlords Insurance
Service Review
good service
Trusted Customer - a year ago
Good price compared to other companies and very...
Seniors Car Insurance
Product Review
Good price compared to other companies and very helpful staff
Elizabeth Ann Reed - a year ago
Happy with the service l got over the phone, it would...
Seniors Life Insurance
Product Review
Happy with the service l got over the phone, it would be nice if the price stay at the first payment price other than that you are only company offering the life insurance for my age thanks
Trusted Customer - a year ago
I inquired about australian seniors car insurance and...
Seniors Car Insurance
Product Review
I inquired about Australian Seniors Car Insurance and the person I spoke with was very helpful. I found that your car insurance offered everything I wanted. It was competitive and flexible, allowing me to adjust my mileage limit, which reduced my premium. This is a great feature. Also liked your call centre being local (i.e. not overseas based).
Trusted Customer - a year ago
Easy purchase great product top price
Seniors Home Insurance
Product Review
Easy Purchase great product top price
Denise Corboy - a year ago
Customer care was clear and precise prompt and was...
Seniors Landlords Insurance
Product Review
Customer care was clear and precise prompt and was very pleasant to deal with
Michael Judge - a year ago
Web site easy to use for car insurance many options
Seniors Car Insurance
Product Review
Web site easy to use for car insurance many options
JUDITH HOLMES - a year ago
Have car insurance and life insurance. all explained...
Seniors Life Insurance
Product Review
Have car insurance and life insurance. All explained very well to me
Ian Ratcliffe - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
I used the australian seniors company website to...
Seniors Car Insurance
Product Review
I used the Australian Seniors company website to obtain an online quote for a new car insurance policy. The process was straight forward. I rang the hotline number to clarify some policy coverage details. The staff member was friendly, helpful and successfully resolved my queries. I then made payment to complete the purchase of the policy. It was a simple process overall and I would highly recommend this company to prospective new customers.
Trusted Customer - a year ago
Alfred was very good . thank you australian senios.
Seniors Life Insurance
Product Review
Alfred was very good . Thank you Australian Senios.
Trusted Customer - a year ago
I am a pensioner and believe i need to provide my...
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Trusted Customer - a year ago
Customer service team member was very knowledgeable...
Seniors Life Insurance
Product Review
Customer service team member was very knowledgeable and gave great advice. He was very helpful to us. We were very happy and felt comfortable taking out this insurance.
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