%
- Over all Percentage 92
- empty 8
Rated /5 from 612458705038 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,1245,8705,038 customer reviews.
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Reviews
1201-1213 of 6124 reviews
1201-1213 of 5870 reviews
1201-1213 of 5038 reviews
Sondra Ah Wing - 2 years ago
Found staff member to be very helpful, honest and...
Seniors Term Life Insurance
Product Review
I was listened to and able to find the right rate of fortnightly payments that suit my budget to afford my new life insurance policy.
Service Review
Found staff member to be very helpful, honest and empathic when speaking to me when my application was discussed.
Roslyn Browning - 2 years ago
First consultant too abrupt and officious. the second...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Service Review
First consultant too abrupt and officious. The second consultant who confirmed my insurance and finished the contract with me was courteous and professional. I, in fact suggested to her that she should be using her lovely voice for singing.
Valerie Shaw - 2 years ago
Very helpful, polite professional, and knowledgeable
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Service Review
Very helpful, polite professional, and knowledgeable
Trusted Customer - 2 years ago
Very comprehensive
Seniors Home Insurance
Product Review
lower than others for same coverage
Service Review
very comprehensive
Linda Hall - 2 years ago
Fantastic service everything was explained so easily...
Seniors Funeral Insurance
Service Review
Fantastic service everything was explained so easily to understand. Ken understood my concerns and worked with me to sort them out.
Trusted Customer - 2 years ago
Yes i would recommend them and i would use them again.
Seniors Car Insurance
Product Review
Cheapest, friendly, helpful,
Service Review
Yes I would recommend them and I would use them again.
Trusted Customer - 2 years ago
Very good customer service and the policy suits me
Seniors Term Life Insurance
Product Review
Very good customer service and I'm very happy.
Service Review
Very good customer service and the policy suits me
Shirley Mills - 2 years ago
Difficulty contacting by phone. still waiting on...
Seniors Landlords Insurance
Product Review
with the discount the quote is still well over competitions
Service Review
Difficulty contacting by phone. Still waiting on decision for claim Asked several times for copy of all policies with Australian Seniors but no response.
Trusted Customer - 2 years ago
Answered all my questions regarding the cover. it was...
Seniors Home Insurance
Product Review
Good value for money, and the cover has great reviews.
Service Review
Answered all my questions regarding the cover. It was quick and easy and hardly any wait on the phone.
Trusted Customer - 2 years ago
Understood the process!
Seniors Car Insurance
Product Review
Easy process Easy process
Service Review
Understood the process!
Mary Macgregor - 2 years ago
Very informative. the agent was unusually non...
Seniors Funeral Insurance
Product Review
Just what I wanted at an agreeable price.
Service Review
Very informative. The agent was unusually non condescending which is gratifying to my age group.
Trusted Customer - 2 years ago
Excellent service, could have shortened the phone call...
Seniors Car Insurance
Product Review
Reasonable value for the money
Service Review
Excellent service, could have shortened the phone call a bit
Gary Zwanenburg - 2 years ago
Felt that everything was done to assist me in securing...
Seniors Home Insurance
Service Review
Felt that everything was done to assist me in securing a New Policy. Painless and very informative. Thank You.
Carolyn Russell-smith - 2 years ago
Excellent customer service. even when i called back to...
Seniors Car Insurance
Service Review
Excellent customer service. Even when I called back to change our policy Sinclear was so polite and helpful. The difference in the cost compared to other Insurance companies was amazing. I will definitely recommend Seniors Insurance to others.
Trusted Customer - 2 years ago
Helpfull people, well explained, no probs.
Seniors Funeral Insurance
Service Review
Helpfull people, well explained, no probs.
Trusted Customer - 2 years ago
It was very easy and fast to get quote. as a pensioner...
Seniors Home Insurance
Service Review
It was very easy and fast to get quote. As a pensioner the price was affordable.
Jane Carr - 2 years ago
Very clear and friendly service
Seniors Term Life Insurance
Service Review
Very clear and friendly service
Jo-anne Armstrong - 2 years ago
The consultant was good and allowed me to get the...
Seniors Home Insurance
Service Review
The consultant was good and allowed me to get the cover I wanted. Do not understand how an online quote can be so much cheaper.
Dirk Bester - 2 years ago
It was easy to communicate with the agent and all my...
Seniors Term Life Insurance
Service Review
it was easy to communicate with the agent and all my answers could be answered
Anna-marie Kennedy - 2 years ago
Staff very informative & helpful
Seniors Term Life Insurance
Service Review
Staff very informative & helpful
Terry Willson - 2 years ago
Missed out on 5 stars by not paying attention to...
Seniors Term Life Insurance
Service Review
Missed out on 5 stars by not paying attention to detail. I would use again and recommend to friends. You were given debit card details and verified on the telephone by your team member to pay for the first two weeks premium of $34.16. Next payment due on March 1st by direct debit with BSB and account numbers supplied to you. I received a telephone call am 20th February from Australian Seniors to advise my first payment by direct debit had been declined. Not surprising since my card payment was not processed by Australian Seniors for the first payment, and you jumped in two weeks early to secure payment by direct debit that was not even set up. The first premium due has now been paid by debit card today,
Beatrice Resch - 2 years ago
I only used the online service to get a quote for care...
Seniors Car Insurance
Service Review
I only used the online service to get a quote for care insurance. The software was used friendly and I was able to get a quote very quickly. I also liked the ability to see variations on the premium based on selecting different excesses and agreed values.
Trusted Customer - 2 years ago
Very easy to use online
Seniors Home Insurance
Service Review
Very easy to use online
Cherrilee West - 2 years ago
The most easiest thing i’ve done. zane was very clear...
Seniors Funeral Insurance
Service Review
The most easiest thing I’ve done. Zane was very clear in his reading of the policy, & Very caring. No, answering a million questions. Recommend to anyone over the age of 50….Thank You
Gina Pangallo - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Competitive pricing and great service
Seniors Car Insurance
Product Review
Competitive pricing and great service
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Product Review
David Parsonage - 2 years ago
Professionalism in dealing with me work it out
Seniors Term Life Insurance
Product Review
Professionalism in dealing with me work it out
Trusted Customer - 2 years ago
Easy online quote and follow up
Seniors Home Insurance
Product Review
Easy online quote and follow up
Desiree Atkinson - 2 years ago
Very competitive price on the car insurance, quote...
Seniors Car Insurance
Product Review
Very competitive price on the car insurance, quote easy to download on line
Trusted Customer - 2 years ago
First experience with seniors so have to wait and see...
Seniors Term Life Insurance
Product Review
First experience with seniors so have to wait and see how we go
Trusted Customer - 2 years ago
After receiving our quote, we had a courtesy call to...
Seniors Home Insurance
Product Review
After receiving our quote, we had a courtesy call to see if we required help to understand the offer,
Trevor - 2 years ago
So much cheaper than my other insurance company and...
Seniors Car Insurance
Product Review
So much cheaper than my other insurance company and easy to do online.
Douglas - 2 years ago
Well tailored products to suit my needs and...
Seniors Home Insurance
Product Review
Well tailored products to suit my needs and Competitive pricing. Fantastic.
Anthony Carroll - 2 years ago
Didn’t get discount because i bought car insurance...
Seniors Home Insurance
Product Review
Didn’t get discount because I bought car insurance first.
Trusted Customer - 2 years ago
Competitive price and all the info i needed.
Seniors Car Insurance
Product Review
Competitive price and all the info I needed.
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