%
- Over all Percentage 92
- empty 8
Rated /5 from 667962325593 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,6796,2325,593 customer reviews.
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Reviews
3145-3157 of 6679 reviews
3145-3157 of 6232 reviews
3145-3157 of 5593 reviews
Trusted Customer - 4 years ago
Not pushy gave time for decisions explained everything...
Seniors Home Insurance
Product Review
Was happy with the what product have never claimed an hope not too
Service Review
Not pushy gave time for decisions explained everything and answered all our questions straight away a very pleasant experience
Trusted Customer - 3 years ago
Excellent service , provided good information.
Seniors Term Life Insurance
Product Review
Service Review
Excellent service , provided good information.
Trusted Customer - 4 years ago
Everything was explained fully, and the man i was...
Seniors Funeral Insurance
Product Review
Covers me for everything I wanted
Service Review
Everything was explained fully, and the man I was speaking with was very patient.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 4 years ago
We were given useable advice about our insurance...
Seniors Home Insurance
Service Review
We were given useable advice about our insurance policy. Rick was easy to talk to, he listened to us and considered our insurance requirements.
Trusted Customer - 4 years ago
Helpful rep great service and advise
Seniors Term Life Insurance
Product Review
Just what I needed with good advice
Service Review
Helpful Rep Great Service and Advise
Lynne Marie Daqui - 4 years ago
Consultant very helpful explained policy really well
Seniors Funeral Insurance
Product Review
Happy to not have to worry about cost of funeral for both my husband and myself do not want to put expense to our family.
Service Review
Consultant very helpful explained policy really well
Trusted Customer - 7 years ago
Just a great company to be with
Seniors Funeral Insurance Top Cover
Product Review
They are great to be with
Service Review
Just a great company to be with
Trusted Customer - 4 years ago
Good customer service
Seniors Term Life Insurance
Product Review
Service Review
Good customer service
Trusted Customer - 8 years ago
Everything explained very clearly and easy to...
Seniors Pet Insurance
Product Review
good value for money and good cover especially no excess required very helpful
Service Review
everything explained very clearly and easy to understand
Trusted Customer - 9 years ago
Thank you
Senior Funeral Insurance Plus
Product Review
Service Review
thank you
Trusted Customer - 9 years ago
Very helpful, informed person on phone regarding what...
Senior Funeral Insurance Plus
Product Review
Very pleased with support and plan organised.
Service Review
Very helpful, informed person on phone regarding what I requested.
Trusted Customer - 9 years ago
Very friendly and helpful agent.
Senior Funeral Insurance Plus
Service Review
Very friendly and helpful agent.
Trusted Customer - 9 years ago
Not yet able to assess
Senior Funeral Insurance Plus
Service Review
Not yet able to assess
Trusted Customer - 10 years ago
All contact with the company were informative no...
Seniors Pet Insurance
Service Review
All contact with the company were informative no pressure and good reviews
Trusted Customer - 9 years ago
Good to hear a person i can understand - no offence to...
Senior Funeral Insurance Plus
Service Review
Good to hear a person I can understand - no offence to others
Trusted Customer - 10 years ago
Your service was very good and explained everything...
Senior Funeral Insurance Plus
Service Review
Your service was very good and explained everything very clearly.
Trusted Customer - 10 years ago
Very good costumer service
Senior Funeral Insurance Plus
Service Review
Very good Costumer service
Trusted Customer - 9 years ago
Glad that i could get funeral insurance as i am only...
Senior Funeral Insurance Plus
Service Review
Glad that I could get funeral insurance as I am only 18.
Trusted Customer - 10 years ago
Very satisfied with initial contact
Seniors Pet Insurance
Service Review
very satisfied with initial contact
Trusted Customer - 9 years ago
The company has great people to spoke to;very nice...
Australian Seniors Final Expenses Insurance
Service Review
The company has great people to spoke to;very nice and could answer all the questions wi†h competency. They are all well informed of the products they offer.
Trusted Customer - 9 years ago
Very dissatisfied with the mannerism of your male...
Seniors Pet Insurance
Service Review
very dissatisfied with the mannerism of your male representative. Felt threatened when I complained at the speed he read your company statement to me over the phone.
Trusted Customer - 10 years ago
Your staff is very helpful and polite over the phone.
Senior Funeral Insurance Plus
Service Review
Your staff is very helpful and polite over the phone.
Trusted Customer - 10 years ago
Good
Senior Funeral Insurance Plus
Service Review
Good
Trusted Customer - 5 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 years ago
Excellent
Senior Funeral Insurance Plus
Product Review
Excellent
Trusted Customer - 9 years ago
Great thanks
Senior Funeral Insurance Plus
Product Review
Great thanks
Trusted Customer - 10 years ago
About to take out new policy
Senior Funeral Insurance Plus
Product Review
About to take out new policy
Trusted Customer - 8 months ago
Very helpful & informative
Seniors Car Insurance
Product Review
very helpful & informative
Greg Moffat - 5 years ago
Seniors Car Insurance
Product Review
Roxanne Jimenez - 4 months ago
Great customer service and very helpful when i asked...
Seniors Home Insurance
Product Review
great customer service and very helpful when i asked questioned they answered them where i could actually understand what they were saying very happy very reasonably and very competitive pricing so I left the other insurance and came to Australian Seniors
Trusted Customer - 5 years ago
Reasonably priced car insurance even paying by the...
Seniors Car Insurance
Product Review
Reasonably priced car insurance even paying by the month haven’t had to speak to anyone as yet but I hope customer service is as way to use
Trusted Customer - 8 years ago
Was so impressed at there help
Seniors Funeral Insurance Top Cover
Product Review
Was so impressed at there help
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 8 years ago
Too early to tell ... it seems a reasonably insurance...
Seniors Funeral Insurance Top Cover
Product Review
Too early to tell ... it seems a reasonably Insurance .....
Trusted Customer - 9 years ago
The product thatjake helped us choose was perfect r...
Australian Seniors Final Expenses Insurance
Product Review
The product thatJake helped us choose was perfect r our needs and our financial situation.
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