Reviews

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Trusted Customer - 9 years ago

Person calling from your call centre spoke so fast...

Senior Funeral Insurance Plus

Product Review

I was referred to Maree after calling back to cancel my policy with ASIA and found her pushy, negative towards my current insurer, and she left out important info regarding costs. My impression was that all she cared about was getting me to sign up (getting the sale) and I found her integrity questionable. Not impressed. She put me onto someone else as I wanted to know about cover for my two daughters (both aged over 18), and through my questioning the next person I was able to establish for myself that insurance with ASIA would not work for me. I find this company dishonest and I am worried for people (especially older people) would be conned into taking out policies that they really don't understand. I feel the people from this company talk AT potential customers, talk fast, omit full truths, and just baffle you with bulls...!

Service Review

Person calling from your call centre spoke so fast that 60% of the info he was telling me was inaudible. I told him that. So he summarised what he had told me to my satisfaction, and then offered to go through the terms with me again, which I declined.


Rated: 2 out of 5

Trusted Customer - 8 years ago

Please note. the documents you sent me by email would...

Seniors Funeral Insurance Top Cover

Product Review

Fast and efficient service.

Service Review

Please note. The documents you sent me by email would not open properly so I was unable to view your message and attachments. Would you please another email with details of the documents you originally sent me. Thank you.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very friendly, knowledgeable on the product i was...

Seniors Pet Insurance

Service Review

Very friendly, knowledgeable on the product I was enquiring about. Helpful and direct.


Rated: 5 out of 5

Trusted Customer - 7 months ago

Great service, exceptional customer service

Seniors Car Insurance

Product Review

Service Review

Great service, exceptional customer service


Rated: 5 out of 5

Trusted Customer - a year ago

I completed the application on line and didn’t speak...

Seniors Car Insurance

Product Review

I searched many car insurance sites and then I came across Australia seniors. The reviews I read from external sites displayed very good reviews. Plus the ability to insure for kilometres travelled was a very good addition. Very happy with Australia seniors.

Service Review

I completed the application on line and didn’t speak to a human, however I was happy with the process.


Rated: 5 out of 5

Bruce Sherringham - 4 years ago

Very accommodating and friendly staff to deal with. i...

Seniors Car Insurance

Product Review

Very competitive quotes...

Service Review

Very accommodating and friendly staff to deal with. I found the rates for my home/contents and motor vehicle insurance very competitive.


Rated: 5 out of 5

John Cheater - 3 years ago

Answered the phone immediately, instead of keeping me...

Seniors Car Insurance

Service Review

Answered the phone immediately, instead of keeping me on hold for over an hour like the other insurance companies does. (who shall remain nameless). And online quote works like a charm, very easy to use.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Service was excellent and questions answered...

Seniors Car Insurance

Product Review

Very surprised at the savings we have made from our previous insurance

Service Review

Service was excellent and questions answered positively. Claire had good knowledge of what we needed and explained everything clearly and adequately. We are surprised at the saving we have made from our previous insurer.


Rated: 5 out of 5

Trusted Customer - 8 years ago

No

Seniors Pet Insurance

Product Review

No 123456789987654321goag

Service Review

No


Rated: 4 out of 5

Carol Davis - 5 years ago

Extremely polite customer service from the lovely lady...

Seniors Car Insurance

Product Review

Great prices and great value for my money

Service Review

Extremely polite customer service from the lovely lady I spoke to last night. She was fast efficient and extremely polite


Rated: 5 out of 5

Sherrie Foaeva - 4 years ago

Courtesy, well informed, professional

Seniors Term Life Insurance

Product Review

Wouldn't hesitate to ring

Service Review

Courtesy, well informed, professional


Rated: 5 out of 5

Trusted Customer - 9 years ago

The lady i spoke to was courteous and helpful

Senior Funeral Insurance Plus

Product Review

I was able to have funeral insurance I can afford

Service Review

The lady I spoke to was courteous and helpful


Rated: 4.5 out of 5

Trusted Customer - 3 years ago

Friendly sincere call operations

Seniors Landlords Insurance

Service Review

Friendly sincere call operations


Rated: 5 out of 5

Trusted Customer - 8 years ago

Tone down the hard sell on seniors funeral insurance.

Seniors Funeral Insurance Top Cover

Service Review

Tone down the hard sell on Seniors Funeral insurance.


Rated: 3 out of 5

Trusted Customer - 4 years ago

Brittany helped us make the right decision for our...

Seniors Term Life Insurance

Service Review

Brittany helped us make the right decision for our needs and peace of mind, she was very knowledgeable and efficient whilst explaining the policy clearly


Rated: 5 out of 5

Trusted Customer - 5 years ago

I think it a right policy for older citizens and the...

Seniors Term Life Insurance

Service Review

I think it a right policy for older citizens and the on line customer service is excellent


Rated: 5 out of 5

Trusted Customer - 5 years ago

Very helpful and friendly . very informative and put...

Seniors Term Life Insurance

Service Review

Very helpful and friendly . Very informative and put everything in perspective


Rated: 4 out of 5

Hazell Fowler - 4 years ago

Service was quick professional and easy to understand

Seniors Term Life Insurance

Service Review

Service was quick professional and easy to understand


Rated: 5 out of 5

Trusted Customer - 8 years ago

Very helpful and informative, but hopefully my wife...

Seniors Funeral Insurance Top Cover

Service Review

Very helpful and informative, but hopefully my wife will not have to contact you in the near future. LOL


Rated: 4 out of 5

Trusted Customer - 4 years ago

Answered my questions, gave me more cover at less cost.

Seniors Landlords Insurance

Service Review

Answered my questions, gave me more cover at less cost.


Rated: 5 out of 5

Trusted Customer - 10 years ago

I want to cancllation my policy nr-890010171 because i...

Australian Seniors Final Expenses Insurance

Service Review

I want to Cancllation my policy Nr-890010171 because I asking Senioors Funreal Plan( Age-based premium) and you send me - Senior Final Expenses Insurance (Age - based)-Policy. And I'm not happy with you Company! Thank you! Rodica Condurache


Rated: 2 out of 5

Trusted Customer - a year ago

Very good

Seniors Home Insurance

Service Review

Very good


Rated: 4 out of 5

Donna Wainohu - 4 years ago

Quick response to my enquiry and easy, supported...

Seniors Term Life Insurance

Service Review

Quick response to my enquiry and easy, supported process to obtain life insurance.


Rated: 4 out of 5

Tracy Mills - 2 years ago

The person who looked after me was extremely...

Seniors Life Insurance

Service Review

The person who looked after me was extremely knowledgeable and very helpful. I was convinced the policy was right for me.


Rated: 5 out of 5

Trusted Customer - a year ago

I am very happy with my decision to take a policy with...

Seniors Life Insurance

Product Review

I am very happy with my decision to take a policy with Australian Seniors. The person who spoke to me was a lovely person and explained everything in a way that I could easily understand.


Rated: 5 out of 5

Trusted Customer - 2 years ago

The process of getting immediate and appropriate...

Seniors Life Insurance

Product Review

The process of getting immediate and appropriate insurance cover with just a phone call was so easy. Highly recommend Jan


Rated: 5 out of 5

Trusted Customer - 10 years ago

😊

Senior Funeral Insurance Plus

Product Review

😊


Rated: 5 out of 5

Trusted Customer - a year ago

Very friendly young girl i spoke to (forgot her name )...

Seniors Funeral Insurance

Product Review

Very friendly young girl I spoke to (forgot her name ) explained everything very well. Thanks.


Rated: 5 out of 5

MARGARET WEAR - 2 years ago

The person that i talked to was very helpful and...

Seniors Life Insurance

Product Review

The person that I talked to was very helpful and explained everything to me.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Instructions were easy to follow and helpful. nothing...

Seniors Car Insurance

Product Review

Instructions were easy to follow and helpful. Nothing confusing. Good value.


Rated: 5 out of 5

Trusted Customer - 10 years ago

Excellent information

Senior Funeral Insurance Plus

Product Review

Excellent information


Rated: 5 out of 5

Rashed S - 3 years ago

Excellent services and value.

Seniors Car Insurance

Product Review

Excellent services and value.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Cost and ease were my main factors

Seniors Home Insurance

Product Review

Cost and ease were my main factors


Rated: 5 out of 5

Trusted Customer - 2 years ago

Reasonably priced and excellent customer service

Seniors Home Insurance

Product Review

Reasonably priced and excellent customer service


Rated: 5 out of 5

Trusted Customer - 10 years ago

Too early to tell. research shows it should be good....

Senior Funeral Insurance Plus

Product Review

Too early to tell. Research shows it should be good. Will be able to give more accurate assessment after I die.


Rated: 4 out of 5

Ronald Balaam - 3 years ago

Seniors Car Insurance

Product Review


Rated: 5 out of 5

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