Reviews
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Kelvin Hunter - 8 months ago
Age appropriate interest and care with attention to...
Seniors Home Insurance
Product Review
Top line cover at an affordable premium.
Service Review
Age appropriate interest and care with attention to detail.
Trusted Customer - 9 years ago
Great service and prompt attention to any requests
Senior Funeral Insurance Plus
Product Review
while I havent' needed to get any thing yet as I am still here- I believe that you will help my family when the time comes to claim.
Service Review
Great service and prompt attention to any requests
Carolina Young - 7 months ago
Very happy with the first rate excellent customer...
Seniors Life Insurance
Product Review
Very happy with the first rate excellent customer service I received. He was very knowledgeable, polite and patient. Very sorry I forgot his name but no doubt my name will locate him. Thank you very much once again.
Service Review
Very happy with the first rate excellent customer service I received. He was very knowledgeable, polite and patient. Very sorry I forgot his name but no doubt my name will locate him. Thank you very much once again.
Trusted Customer - 8 years ago
Yes i would ,u were polite and u explained it so well...
Seniors Funeral Insurance Top Cover
Product Review
because u were very kind and listened to us when we asked questions u were brilliant beyond words
Service Review
yes I would ,u were polite and u explained it so well thank u so much
Trusted Customer - 9 years ago
Very informative.
Seniors Pet Insurance
Product Review
Great
Service Review
Very informative.
Trusted Customer - 2 years ago
Bit confused ive all ready filled it out
Seniors Life Insurance
Product Review
Hi i was pleased with the process of my life insurance that i done . The person that helped me was very helpful polite .he spoke very clearly. Im very happy
Service Review
Bit confused ive all ready filled it out
Trusted Customer - 10 years ago
Everything was very good. well explained .thankyou.
Senior Funeral Insurance Plus
Product Review
The gentleman was very nice, very freindly,.He explained every thing to me so it was easy to understand.The plan seems to be what I need..Thankyou.
Service Review
everything was very good. well explained .Thankyou.
Trusted Customer - 10 years ago
Excellent
Australian Seniors Final Expenses Insurance (Level + 5%)
Product Review
The person I dealt with today was friendly helpful knowledgable & took the time to explain & support me. Well done and thank you
Service Review
Excellent
Trusted Customer - 10 years ago
Polite
Senior Funeral Insurance Plus
Product Review
Not pushy
Service Review
Polite
Wendy Pieters - 3 years ago
Excellent service - answered all my questions...
Seniors Funeral Insurance
Product Review
Comfort in knowing that my funeral shall be paid for and not left to my adult children to pay for and worry about during a very stressful and emotional time.
Service Review
Excellent service - answered all my questions regarding my insurance, very patient with me and all round great experience. Representative very knowledgeable about the products and no pressure.
Jeffrey John Borg - 3 years ago
The consultant was knowledgeable and answered my...
Seniors Funeral Insurance
Product Review
Outstanding product features. More than any other funeral insurance and also the cheapest price for the amount of cover.
Service Review
The consultant was knowledgeable and answered my additional questions.
Trusted Customer - 10 years ago
The consultant was very informative and friendly
Senior Funeral Insurance Plus
Product Review
Service Review
The consultant was very informative and friendly
Joy Evans - 4 years ago
Staff were easy to talk to very compassionate towards...
Seniors Term Life Insurance
Service Review
Staff were easy to talk to very compassionate towards me .they made it very easy to purchase my product can’t thank them enough
Peter Reid - 6 years ago
Service was great but value for money does not rate...
Seniors Term Life Insurance
Service Review
SERVICE WAS GREAT BUT VALUE FOR MONEY DOES NOT RATE PLEASE CANCEL POLICY
Raymon Payne - 4 years ago
Very clear information and fast efficient service
Seniors Home Insurance
Service Review
Very clear information and fast efficient service
Trusted Customer - 8 years ago
Quick. easy professional
Seniors Funeral Insurance Top Cover
Service Review
Quick. Easy professional
Trusted Customer - 9 years ago
The operator was knowledgeable and very friendly
Seniors Funeral Insurance Top Cover
Service Review
The operator was knowledgeable and very friendly
MAUREEN MCALEER - 5 years ago
Staff friendly and informative. quote good and...
Seniors Home Insurance
Service Review
Staff friendly and informative. Quote good and comprehensive.
Trusted Customer - 9 years ago
Sperson i spoke with ricky i think it was was very...
Senior Funeral Insurance Plus
Service Review
Sperson i spoke with ricky i think it was was very polite and knew his stuff really appreciate the time he took to talk to me
Trusted Customer - 9 years ago
Courteous and helpful.
Seniors Pet Insurance
Service Review
Courteous and helpful.
Trusted Customer - 9 years ago
Very helpful customer service !!
Seniors Funeral Insurance Top Cover
Service Review
Very helpful customer service !!
Trusted Customer - 9 years ago
Very well attended to
Senior Funeral Insurance Plus
Service Review
very well attended to
Trusted Customer - 5 years ago
Did not receive any service - had to self serve online...
Seniors Car Insurance
Service Review
Did not receive any service - had to self serve online as could not get through on the phone
Trusted Customer - 10 years ago
Can't say very much as i have only spoken to one...
Senior Funeral Insurance Plus
Service Review
Can't say very much as I have only spoken to one member of staff and she was quite pleasant.
Nige - 4 months ago
The customer service i received from leah was...
Seniors Car Insurance
Product Review
The customer service I received from Leah was absolutely sensational. Leah waited on the line with me while the loading of an EPOA was successfully completed, so I could action my aging parents policy. The annoying part of my issue was the limitations of your website and not being able to add myself as an authorised representative against my parents customer profile. Then because I cancelled their existing policy and created a new quote, which was cheaper I might add even with improved parameters, meant I had to resend the EPOA for this new policy. Why isn't the EPOA loaded against my parents names so any future policies automatically fall under the EPOA........that's a very frustrating feature. Improve your website so we can add authorised users ourselves.
Keven Proberts - 6 years ago
Good, as i wanted it to be
Seniors Term Life Insurance
Product Review
good, as I wanted it to be
Trusted Customer - 9 years ago
At this point in time everything the consultant has...
Senior Funeral Insurance Plus
Product Review
at this point in time everything the consultant has told me I would have to say that it is a good plan
Trusted Customer - 10 years ago
Only a new quote so not sure yet but happy with...
Senior Funeral Insurance Plus
Product Review
Only a new quote so not sure yet but happy with service so far.
Roxanne Jimenez - 7 months ago
Great customer service and very helpful when i asked...
Seniors Home Insurance
Product Review
great customer service and very helpful when i asked questioned they answered them where i could actually understand what they were saying very happy very reasonably and very competitive pricing so I left the other insurance and came to Australian Seniors
Trusted Customer - 9 years ago
I didn't rate it excellent because i haven't used it...
Senior Funeral Insurance Plus
Product Review
I didn't rate it excellent because I haven't used it yet. However the way it was explained to me it sounds very good.
Trusted Customer - 4 months ago
Much better option for seniors who don’t do a lot of...
Seniors Car Insurance
Product Review
Much better option for seniors who don’t do a lot of driving, more affordable for people an a pension
Trusted Customer - 10 years ago
So far very good
Senior Funeral Insurance Plus
Product Review
so far very good
John Conroy - 11 months ago
Seniors home insurance was a pleasure to deal with,...
Seniors Home Insurance
Product Review
Seniors Home Insurance was a pleasure to deal with, one downside was receiving a phone call immediately after completing the online insurance quote request. An indication on your website that this would occur would have been helpful, similar to what "Youi" do. In saying that I still decided to go with Seniors Home Insurance, pricing was similar but Seniors had a much better score on "National Product Review", I will not use Google reviews as I don't believe one gets a true indication of a company's performance.
Benjamin John Turner - 6 years ago
Good as any other i found
Seniors Funeral Insurance Top Cover
Product Review
Good as any other I found
Trevor Simpson - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 9 years ago
Was all good easy to under stand only thing you have a...
Senior Funeral Insurance Plus
Product Review
was all good easy to under stand only thing you have a 12 month wait before you can claim what some thing out of the ordinary happens in less than 12 months that is a bit not fair pay that money and its of no use only to the insurance agency ???
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