Reviews

3133-3145 of 7077 reviews

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Trusted Customer - 4 years ago

The operator had been very helpful patient and...

Seniors Term Life Insurance

Service Review

The operator had been very helpful patient and knowledgeable


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very helpful delightful lady

Senior Funeral Insurance Plus

Product Review

Service Review

Very helpful delightful lady


Rated: 5 out of 5

Trusted Customer - 5 years ago

The phone staff were really efficient & polite & the...

Seniors Landlords Insurance

Product Review

This was my first time to purchase a Landlord's insurance policy. It was easier to do than I thought. As I said in the last survey, the staff were well informed & helpful & the online service was easy to follow. Just one question on the online section that I believe should have had a third option to tick eg "I don't know". It was asking if the house was already insured & who with but as this is a new investment for me, that was something I did not know.

Service Review

The phone staff were really efficient & polite & the online instructions were easy to follow. However there was one question online that I would have liked to put "I don't know" but it didn't allow me to so I had to guess.


Rated: 4 out of 5

Trusted Customer - 8 years ago

It was very good. the customer service lady was very...

Seniors Pet Insurance

Product Review

Yes, I'm very pleased with my purchase

Service Review

It was very good. The customer service lady was very helpful, pleasant and easy to understand.


Rated: 5 out of 5

Trusted Customer - 9 years ago

The person i spoke with (diane) was very helpful and...

Senior Funeral Insurance Plus

Product Review

Did not do any comparisons

Service Review

The person I spoke with (Diane) was very helpful and easy to understand. Made decision easy to make


Rated: 4 out of 5

Katalina Faaumu - 5 years ago

Yes absolutely, i really liked the young customer...

Seniors Term Life Insurance

Product Review

Service Review

yes absolutely, I really liked the young customer service officer that explained your service. She was well-spoken and clear. Did not have to speak too long. Very please d with her service. Thank you


Rated: 4.5 out of 5

Trusted Customer - 10 years ago

Very good knowledge of product, polite and made sure i...

Senior Funeral Insurance Plus

Product Review

Knowledge of product, efficient, polite, made sure I got the best deal without being intrusive with questions.

Service Review

Very good knowledge of product, polite and made sure I got the best deal.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very well attended to

Senior Funeral Insurance Plus

Product Review

Satisfied Thank You.

Service Review

very well attended to


Rated: 5 out of 5

Ila Howard - 3 years ago

Easy to understand policy and person who spoke over...

Seniors Home Insurance

Product Review

First time dealing with Aust Seniors. Good experience

Service Review

Easy to understand policy and person who spoke over phone. Could understand every statement


Rated: 5 out of 5

Trusted Customer - 10 years ago

Friendly and easy to deal with

Senior Funeral Insurance Plus

Product Review

just startws

Service Review

friendly and easy to deal with


Rated: 5 out of 5

Trusted Customer - a day ago

Great service

Seniors Home Insurance

Product Review

Great service and nothing was to much trouble answering any questions I had would highly recommend to anyone

Service Review

Great service


Rated: 5 out of 5

Trusted Customer - 10 years ago

I hope it works for me and emerald rose, i believe...

Seniors Pet Insurance

Service Review

I hope it works for me and Emerald Rose, I believe RSPCA is cheaper, may not be better we shall see.!


Rated: 4 out of 5

Trusted Customer - 8 years ago

Very straight forward on the phone and friendly

Seniors Pet Insurance

Service Review

Very straight forward on the phone and friendly


Rated: 4 out of 5

Trusted Customer - 8 years ago

Everything was clearly explained. the understanding...

Seniors Funeral Insurance Top Cover

Service Review

Everything was clearly explained. The understanding that the payments won't ever increase as had happened in a previous policy I had with another provider


Rated: 5 out of 5

Trusted Customer - 9 years ago

All is well explained and detail is good.

Senior Funeral Insurance Plus

Service Review

All is well explained and detail is good.


Rated: 5 out of 5

Trusted Customer - 10 years ago

Excellent

Senior Funeral Insurance Plus

Service Review

Excellent


Rated: 5 out of 5

Trusted Customer - 8 years ago

I liked the lady i talked to but the only problem i...

Seniors Funeral Insurance Top Cover

Service Review

I liked the lady I talked to but the only problem I had was she said I had a 30 day cooling off period but then wanted me to sign up straight away and give bank account details and said my 1st payment would be due on 6th December to me that doesn't make sense.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Explained everything well and more importantly really...

Seniors Car Insurance

Service Review

Explained everything well and more importantly really listened to me


Rated: 4 out of 5

Trusted Customer - 9 years ago

Very happy with the information that was given to me...

Senior Funeral Insurance Plus

Service Review

Very happy with the information that was given to me and the amount of cover that I have.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Yes

Seniors Funeral Insurance Top Cover

Service Review

yes


Rated: 4 out of 5

Trusted Customer - 9 years ago

The representative that spoke to me was very...

Senior Funeral Insurance Plus

Service Review

the representative that spoke to me was very courteous, Well informed and pleasant to speak to. No undue pressure


Rated: 4 out of 5

Trusted Customer - 9 years ago

Happy with the insurance so far...

Seniors Pet Insurance

Service Review

Happy with the insurance so far...


Rated: 4 out of 5

Trusted Customer - 9 years ago

The service i received was great the staff member...

Senior Funeral Insurance Plus

Service Review

The service I received was great the staff member explained this very well


Rated: 5 out of 5

Charles Peter Tilaka - 10 months ago

Very professional

Seniors Life Insurance

Service Review

Very professional


Rated: 4 out of 5

Trusted Customer - 9 years ago

L thought it was good

Senior Funeral Insurance Plus

Product Review

l thought it was good


Rated: 4 out of 5

Yvonne Thompson - 4 months ago

I have used australian seniors insurance on two...

Seniors Home Insurance

Product Review

I have used Australian Seniors Insurance on two occasions recently. I was pleased with the competitive rates offered and the helpfulness of the staff member I spoke with. I will always look to ASI for any insurance needs in the future.


Rated: 4 out of 5

Trusted Customer - 10 years ago

Great i looked at other policies and seniors was the...

Seniors Pet Insurance

Product Review

Great i looked at other policies and Seniors was the best by far


Rated: 5 out of 5

Trusted Customer - 10 years ago

Will comment after reading paper work

Senior Funeral Insurance Plus

Product Review

will comment after reading paper work


Rated: 5 out of 5

Trusted Customer - 10 years ago

Company seems to be quite professional and responsible...

Senior Funeral Insurance Plus

Product Review

Company seems to be quite professional and responsible in their attitude with dealing with people.


Rated: 4 out of 5

Karina Reynolds - a year ago

Until i might need to make a claim i can't really...

Seniors Home Insurance

Product Review

Until I might need to make a claim I can't really provide a 'review' of the purchase. I can say that the telephone agent was helpful. BUT, the phone line connection from the Aus Seniors end was HOPELESS!! Between us the agent and I had to repeat ourselves continuously to get numbers and details correct (dollar/credit card digits etc - important to get right!). The line had little sound gaps in communication. It was not good enough! The call took over 30 minutes, primarily because of the repetition required.


Rated: 4 out of 5

Trusted Customer - 10 years ago

But other company give 12% after every year being...

Senior Funeral Insurance Plus

Product Review

But other company give 12% after every year being active discount


Rated: 4 out of 5

Trusted Customer - 10 years ago

The plan would appear to suit my requirements.

Senior Funeral Insurance Plus

Product Review

The plan would appear to suit my requirements.


Rated: 5 out of 5

Trusted Customer - 10 years ago

It's good to know you can up date later and there are...

Australian Seniors Final Expenses Insurance

Product Review

It's good to know you can up date later and there are choices.


Rated: 4 out of 5

Trusted Customer - 6 months ago

Excellent service thank you 😊

Seniors Life Insurance

Product Review

Excellent service thank you 😊


Rated: 5 out of 5

Trusted Customer - a year ago

Process went smoothly. hopefully the fine print in...

Seniors Home Insurance

Product Review

Process went smoothly. Hopefully the fine print in the PDF won’t force my hand otherwise in cooling off period


Rated: 4 out of 5

Nicolino Catalano - 11 months ago

Really pleased with the phone service. so efficient...

Seniors Life Insurance

Product Review

Really pleased with the phone service. So efficient that we agreed to take out the policy.


Rated: 5 out of 5

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