%
- Over all Percentage 92
- empty 8
Rated /5 from 707764745991 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0776,4745,991 customer reviews.
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Reviews
3133-3145 of 7077 reviews
3133-3145 of 6474 reviews
3133-3145 of 5991 reviews
Trusted Customer - 4 years ago
The operator had been very helpful patient and...
Seniors Term Life Insurance
Service Review
The operator had been very helpful patient and knowledgeable
Trusted Customer - 9 years ago
Very helpful delightful lady
Senior Funeral Insurance Plus
Product Review
Service Review
Very helpful delightful lady
Trusted Customer - 5 years ago
The phone staff were really efficient & polite & the...
Seniors Landlords Insurance
Product Review
This was my first time to purchase a Landlord's insurance policy. It was easier to do than I thought. As I said in the last survey, the staff were well informed & helpful & the online service was easy to follow. Just one question on the online section that I believe should have had a third option to tick eg "I don't know". It was asking if the house was already insured & who with but as this is a new investment for me, that was something I did not know.
Service Review
The phone staff were really efficient & polite & the online instructions were easy to follow. However there was one question online that I would have liked to put "I don't know" but it didn't allow me to so I had to guess.
Trusted Customer - 8 years ago
It was very good. the customer service lady was very...
Seniors Pet Insurance
Product Review
Yes, I'm very pleased with my purchase
Service Review
It was very good. The customer service lady was very helpful, pleasant and easy to understand.
Trusted Customer - 9 years ago
The person i spoke with (diane) was very helpful and...
Senior Funeral Insurance Plus
Product Review
Did not do any comparisons
Service Review
The person I spoke with (Diane) was very helpful and easy to understand. Made decision easy to make
Katalina Faaumu - 5 years ago
Yes absolutely, i really liked the young customer...
Seniors Term Life Insurance
Product Review
Service Review
yes absolutely, I really liked the young customer service officer that explained your service. She was well-spoken and clear. Did not have to speak too long. Very please d with her service. Thank you
Trusted Customer - 10 years ago
Very good knowledge of product, polite and made sure i...
Senior Funeral Insurance Plus
Product Review
Knowledge of product, efficient, polite, made sure I got the best deal without being intrusive with questions.
Service Review
Very good knowledge of product, polite and made sure I got the best deal.
Trusted Customer - 9 years ago
Very well attended to
Senior Funeral Insurance Plus
Product Review
Satisfied Thank You.
Service Review
very well attended to
Ila Howard - 3 years ago
Easy to understand policy and person who spoke over...
Seniors Home Insurance
Product Review
First time dealing with Aust Seniors. Good experience
Service Review
Easy to understand policy and person who spoke over phone. Could understand every statement
Trusted Customer - 10 years ago
Friendly and easy to deal with
Senior Funeral Insurance Plus
Product Review
just startws
Service Review
friendly and easy to deal with
Trusted Customer - a day ago
Great service
Seniors Home Insurance
Product Review
Great service and nothing was to much trouble answering any questions I had would highly recommend to anyone
Service Review
Great service
Trusted Customer - 10 years ago
I hope it works for me and emerald rose, i believe...
Seniors Pet Insurance
Service Review
I hope it works for me and Emerald Rose, I believe RSPCA is cheaper, may not be better we shall see.!
Trusted Customer - 8 years ago
Very straight forward on the phone and friendly
Seniors Pet Insurance
Service Review
Very straight forward on the phone and friendly
Trusted Customer - 8 years ago
Everything was clearly explained. the understanding...
Seniors Funeral Insurance Top Cover
Service Review
Everything was clearly explained. The understanding that the payments won't ever increase as had happened in a previous policy I had with another provider
Trusted Customer - 9 years ago
All is well explained and detail is good.
Senior Funeral Insurance Plus
Service Review
All is well explained and detail is good.
Trusted Customer - 10 years ago
Excellent
Senior Funeral Insurance Plus
Service Review
Excellent
Trusted Customer - 8 years ago
I liked the lady i talked to but the only problem i...
Seniors Funeral Insurance Top Cover
Service Review
I liked the lady I talked to but the only problem I had was she said I had a 30 day cooling off period but then wanted me to sign up straight away and give bank account details and said my 1st payment would be due on 6th December to me that doesn't make sense.
Trusted Customer - 2 years ago
Explained everything well and more importantly really...
Seniors Car Insurance
Service Review
Explained everything well and more importantly really listened to me
Trusted Customer - 9 years ago
Very happy with the information that was given to me...
Senior Funeral Insurance Plus
Service Review
Very happy with the information that was given to me and the amount of cover that I have.
Trusted Customer - 8 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
yes
Trusted Customer - 9 years ago
The representative that spoke to me was very...
Senior Funeral Insurance Plus
Service Review
the representative that spoke to me was very courteous, Well informed and pleasant to speak to. No undue pressure
Trusted Customer - 9 years ago
Happy with the insurance so far...
Seniors Pet Insurance
Service Review
Happy with the insurance so far...
Trusted Customer - 9 years ago
The service i received was great the staff member...
Senior Funeral Insurance Plus
Service Review
The service I received was great the staff member explained this very well
Charles Peter Tilaka - 10 months ago
Very professional
Seniors Life Insurance
Service Review
Very professional
Trusted Customer - 9 years ago
L thought it was good
Senior Funeral Insurance Plus
Product Review
l thought it was good
Yvonne Thompson - 4 months ago
I have used australian seniors insurance on two...
Seniors Home Insurance
Product Review
I have used Australian Seniors Insurance on two occasions recently. I was pleased with the competitive rates offered and the helpfulness of the staff member I spoke with. I will always look to ASI for any insurance needs in the future.
Trusted Customer - 10 years ago
Great i looked at other policies and seniors was the...
Seniors Pet Insurance
Product Review
Great i looked at other policies and Seniors was the best by far
Trusted Customer - 10 years ago
Will comment after reading paper work
Senior Funeral Insurance Plus
Product Review
will comment after reading paper work
Trusted Customer - 10 years ago
Company seems to be quite professional and responsible...
Senior Funeral Insurance Plus
Product Review
Company seems to be quite professional and responsible in their attitude with dealing with people.
Karina Reynolds - a year ago
Until i might need to make a claim i can't really...
Seniors Home Insurance
Product Review
Until I might need to make a claim I can't really provide a 'review' of the purchase. I can say that the telephone agent was helpful. BUT, the phone line connection from the Aus Seniors end was HOPELESS!! Between us the agent and I had to repeat ourselves continuously to get numbers and details correct (dollar/credit card digits etc - important to get right!). The line had little sound gaps in communication. It was not good enough! The call took over 30 minutes, primarily because of the repetition required.
Trusted Customer - 10 years ago
But other company give 12% after every year being...
Senior Funeral Insurance Plus
Product Review
But other company give 12% after every year being active discount
Trusted Customer - 10 years ago
The plan would appear to suit my requirements.
Senior Funeral Insurance Plus
Product Review
The plan would appear to suit my requirements.
Trusted Customer - 10 years ago
It's good to know you can up date later and there are...
Australian Seniors Final Expenses Insurance
Product Review
It's good to know you can up date later and there are choices.
Trusted Customer - 6 months ago
Excellent service thank you 😊
Seniors Life Insurance
Product Review
Excellent service thank you 😊
Trusted Customer - a year ago
Process went smoothly. hopefully the fine print in...
Seniors Home Insurance
Product Review
Process went smoothly. Hopefully the fine print in the PDF won’t force my hand otherwise in cooling off period
Nicolino Catalano - 11 months ago
Really pleased with the phone service. so efficient...
Seniors Life Insurance
Product Review
Really pleased with the phone service. So efficient that we agreed to take out the policy.
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