%
- Over all Percentage 92
- empty 8
Rated /5 from 707664745990 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0766,4745,990 customer reviews.
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Reviews
3133-3145 of 7076 reviews
3133-3145 of 6474 reviews
3133-3145 of 5990 reviews
Trusted Customer - 10 years ago
An absolute help, and the gentleman that helped was...
Senior Funeral Insurance Plus
Product Review
Service Review
An absolute help, and the gentleman that helped was excellent
Trusted Customer - a day ago
Great
Seniors Life Insurance
Product Review
I have a trial policy with an opt out in 30 days the consultant was excellent and had extensive product knowledge not pushy but professional
Service Review
great
Trusted Customer - 9 years ago
Travel insurance has been good.
Seniors Pet Insurance
Product Review
A new product for us but initial contact very good.
Service Review
Travel insurance has been good.
Trusted Customer - 2 years ago
Courteous, efficient and helpful.
Seniors Home Insurance
Product Review
Courteous and helpful in setting up contents insurance for our new apartment. Competitively priced and details clearly explained.
Service Review
Courteous, efficient and helpful.
Michael Galea - 2 years ago
Price for vehicle insurance good. requirement for 2...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Service Review
Price for vehicle insurance good. Requirement for 2 quotes because local regional township business is not on your list. In any event, our local regional township business needs to be happy with you too, if not, I would rather keep my more expensive insurer. There did not seem to be any opportunity to change this. Going to the next township to get another quote is not convenient.
Trusted Customer - 9 years ago
It was a very well done by the lady who answered all...
Seniors Funeral Insurance Essential Cover
Product Review
The information was very good explained everything and did not leave anything out
Service Review
it was a very well done by the lady who answered all my questions
Trusted Customer - 9 years ago
I loved that, i started at a smaller premium and with...
Senior Funeral Insurance Plus
Product Review
I used to the facebook page (messenger) to get the required phone number to follow my query. Very helpful. And I was eligible for a $75 gift card. Fantastic
Service Review
I loved that, I started at a smaller premium and with the help of Service Rep Lynn, I was able to top up to my desired amount of $10,000 very easily.
Linda Bracken - 3 years ago
The telephone representative spoke clearly and with a...
Seniors Home Insurance
Product Review
It covers almost all our contingencies.
Service Review
The telephone representative spoke clearly and with a measured pace -(not in the "chipmunk" cadence of today's fashion where vowels get pulverized and consonants obliterated , at rapid speed). She was meticulous in double checking the information with both of us. However, when she read out the extensive "Verbal Contract" and the mass of questions that this incorporated -(of which the vendor keeps a recorded copy), she could not guarantee that the consumer (us) would have access to either the recorded Verbal Contract - or a transcript of it. This is a systemic perversion. Both parties to a contract should have verbatim copies of it - otherwise either party can withdraw. Samuel Goldwyn, the Hollywood movie mogul, said “A verbal contract isn't worth the paper it's written on”
Trusted Customer - 4 years ago
Quick and understood our needs listened and completed...
Seniors Car Insurance
Product Review
Service Review
Quick and Understood our needs listened and completed what we were asking for, great service and prices, we will use again.
Trusted Customer - 10 years ago
When the qualifying company rings they should check to...
Senior Funeral Insurance Plus
Product Review
Service Review
When the qualifying company rings they should check to see they are not interrupting someone first.
Trusted Customer - 8 years ago
The young man was very clear and concise. he explained...
Seniors Funeral Insurance Top Cover
Service Review
The young man was very clear and concise. He explained things clearly I would recommend them .
Trusted Customer - 9 years ago
Excellent customer service by person i spoke to...
Seniors Pet Insurance
Service Review
Excellent customer service by person I spoke to today.
Katalina Faaumu - 5 years ago
Yes absolutely, i really liked the young customer...
Seniors Term Life Insurance
Service Review
yes absolutely, I really liked the young customer service officer that explained your service. She was well-spoken and clear. Did not have to speak too long. Very please d with her service. Thank you
Trusted Customer - 8 years ago
It was a pleasant experience, and it was explained to...
Seniors Funeral Insurance Top Cover
Service Review
It was a pleasant experience, and it was explained to me very clearly and I’ve got answers to all my questions.
Trusted Customer - 8 years ago
When i was speaking to the young man robert he was so...
Seniors Funeral Insurance Top Cover
Service Review
When I was speaking to the young man Robert he was so polite and explained the Seniors Insurance to me in a way I could understand.
Andrew Shaw Tietz - 2 years ago
The young fellow that i was dealing with was fantastic...
Seniors Life Insurance
Service Review
The young fellow that I was dealing with was fantastic ...give him a pay rise.He explained the whole deal expertly.
Lorna Avery - 4 years ago
Very informative and polite staff
Seniors Car Insurance
Service Review
Very informative and polite staff
Trusted Customer - 9 years ago
Erin was very helpful and spoke clearly and...
Seniors Funeral Insurance Top Cover
Service Review
Erin was very helpful and spoke clearly and professionally.
Trusted Customer - 9 years ago
The customer service representative was both...
Senior Funeral Insurance Plus
Service Review
The Customer Service Representative was both professional and friendly. All aspects of the contact were of a high standard.
Cheryl Castledine - 3 years ago
The staff were very helpful by explaining options and...
Seniors Home Insurance
Service Review
The staff were very helpful by explaining options and costs and follow up phone calls
Trusted Customer - 8 years ago
The gentleman explained things nicely.
Seniors Funeral Insurance Top Cover
Service Review
The gentleman explained things nicely.
Trusted Customer - 9 years ago
Explained things about product well
Senior Funeral Insurance Plus
Service Review
Explained things about product well
Trusted Customer - 7 months ago
The service was very satisfactory
Seniors Home Insurance
Service Review
The service was very satisfactory
Trusted Customer - 10 years ago
Very helpful and informative.
Seniors Pet Insurance
Service Review
Very helpful and informative.
Trusted Customer - 9 years ago
L thought it was good
Senior Funeral Insurance Plus
Product Review
l thought it was good
Yvonne Thompson - 4 months ago
I have used australian seniors insurance on two...
Seniors Home Insurance
Product Review
I have used Australian Seniors Insurance on two occasions recently. I was pleased with the competitive rates offered and the helpfulness of the staff member I spoke with. I will always look to ASI for any insurance needs in the future.
Trusted Customer - 10 years ago
Great i looked at other policies and seniors was the...
Seniors Pet Insurance
Product Review
Great i looked at other policies and Seniors was the best by far
Trusted Customer - 10 years ago
Will comment after reading paper work
Senior Funeral Insurance Plus
Product Review
will comment after reading paper work
Trusted Customer - 10 years ago
Company seems to be quite professional and responsible...
Senior Funeral Insurance Plus
Product Review
Company seems to be quite professional and responsible in their attitude with dealing with people.
Karina Reynolds - a year ago
Until i might need to make a claim i can't really...
Seniors Home Insurance
Product Review
Until I might need to make a claim I can't really provide a 'review' of the purchase. I can say that the telephone agent was helpful. BUT, the phone line connection from the Aus Seniors end was HOPELESS!! Between us the agent and I had to repeat ourselves continuously to get numbers and details correct (dollar/credit card digits etc - important to get right!). The line had little sound gaps in communication. It was not good enough! The call took over 30 minutes, primarily because of the repetition required.
Trusted Customer - 10 years ago
But other company give 12% after every year being...
Senior Funeral Insurance Plus
Product Review
But other company give 12% after every year being active discount
Trusted Customer - 10 years ago
The plan would appear to suit my requirements.
Senior Funeral Insurance Plus
Product Review
The plan would appear to suit my requirements.
Trusted Customer - 10 years ago
It's good to know you can up date later and there are...
Australian Seniors Final Expenses Insurance
Product Review
It's good to know you can up date later and there are choices.
Trusted Customer - 6 months ago
Excellent service thank you 😊
Seniors Life Insurance
Product Review
Excellent service thank you 😊
Trusted Customer - a year ago
Process went smoothly. hopefully the fine print in...
Seniors Home Insurance
Product Review
Process went smoothly. Hopefully the fine print in the PDF won’t force my hand otherwise in cooling off period
Nicolino Catalano - 11 months ago
Really pleased with the phone service. so efficient...
Seniors Life Insurance
Product Review
Really pleased with the phone service. So efficient that we agreed to take out the policy.
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