Reviews

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Trusted Customer - 9 years ago

The help i got from a young lady by the name of chris...

Seniors Pet Insurance

Product Review

as i said we will wait to see what happens when i have to make a claim,like many insurance companies they dont like paying out,but i hope we do not have to make any major claim

Service Review

The help i got from a young lady by the name of Chris she was so helpful that is what made me take out the pet insurance with you,so now i just hope i have done the right thing and choose the right cover,


Rated: 4.5 out of 5

Trusted Customer - 9 years ago

Friendly - good advise- overall very happy

Seniors Funeral Insurance Top Cover

Service Review

Friendly - good advise- overall very happy


Rated: 5 out of 5

Trusted Customer - 8 years ago

Very helpful - just received the documents in the mail...

Seniors Funeral Insurance Top Cover

Product Review

Ashley was most helpful and explained all the terms etc

Service Review

Very helpful - just received the documents in the mail this morning. We have one free will kit. But should there have been a bonus Visacard as advertised on TV?


Rated: 5 out of 5

Wayne Taylor - 4 years ago

The gentleman that attended me, explained everything...

Seniors Car Insurance

Product Review

Service Review

The gentleman that attended me, explained everything efficiently and politely, in a very pleasant manner.


Rated: 4.5 out of 5

Trusted Customer - 9 years ago

Yes they were great

Seniors Funeral Insurance Top Cover

Product Review

yes they give me all the information I asked for

Service Review

yes they were great


Rated: 5 out of 5

Kamalathevy Chelliah - 5 years ago

The service was good and the person was very patient...

Seniors Home Insurance

Service Review

The service was good and the person was very patient patient and helpful.


Rated: 4 out of 5

Trusted Customer - 9 years ago

Efficient and friendly service with generous tailor...

Seniors Funeral Insurance Top Cover

Product Review

Customer friendly, Affordable and Rewarding.

Service Review

Efficient and Friendly service with generous tailor made policies that suited my need and ability. ASI serves the Customers interest and they reward loyalty with justified claim amounts and reducers financial burdens as one ages.


Rated: 5 out of 5

Trusted Customer - 10 years ago

The telephonist at australian seniors insurance was...

Australian Seniors Final Expenses Insurance

Product Review

I think I have the funeral insurance I need. One that I can afford

Service Review

The telephonist at Australian Seniors Insurance was focused and clear with information I will need to go through the paper work carefully to gain a clear understanding of the precise details.


Rated: 4 out of 5

Rod Thomson - 5 years ago

Just what i have been looking for. your staff member...

Seniors Term Life Insurance

Product Review

I phoned a couple of insurance companies but they were way out of what i can afford. Australian Seniors at least offered a range of covers which made it easy.

Service Review

Just what i have been looking for. Your staff member Kyle was very helpful and considerate. I didn't think that i would find a policy that would suit my budget hopefully this will be okay.


Rated: 5 out of 5

Trusted Customer - a month ago

Excellent

Seniors Car Insurance

Product Review

Person I spoke to regarding my purchase was very informative and had a pleasant manner and answered all my questions

Service Review

Excellent


Rated: 4 out of 5

Trusted Customer - 9 years ago

It doesn't take a rocket scientist to understand that...

Senior Funeral Insurance Plus

Product Review

It took your company three months of bumbling around and not cancelling my policy when I clearly explained that I was donating my body to science that the sheer printciple and just to take an extra $90 odd dollars from me, has caused the cancellation of my Pet Insurance (The more expensive of the two policies mind you!) As some poor fool failed to tell me that I would also be requiring a letter from my dogs vet before claiming which is going to take even more time wasting (very clever indeed, very clever! ) Don't get your staff to vacantly explain away unnecessary debiting of a customer when they can't show a drop of empathy. A very good money grabbing idea this was!

Service Review

It doesn't take a rocket scientist to understand that if I told your company clearly on a number of occasions around December of last year that I was donating my body to science and have no contact with my family, commonsense tells you to just cancel the find like I requested (I agreed to keep the more expensive pet insurance for heaven sake!) But upon finding now that you also require a history from my dogs vet before I can claim, why wasn't I simply told that when speaking to one of your operators the other day? Too much redtape and not enough service, I'm definitely looking for another company!


Rated: 1.5 out of 5

Trusted Customer - 10 years ago

I'm extremely happy with the company

Senior Funeral Insurance Plus

Product Review

Im extremely happy with the company

Service Review

I'm extremely happy with the company


Rated: 5 out of 5

Trusted Customer - 8 years ago

All was good very nice to talk to yew will tell others

Seniors Funeral Insurance Top Cover

Service Review

All was good very nice to talk to yew will tell others


Rated: 5 out of 5

Kathryn Cameron - 4 years ago

Product knowledge was explained well without applying...

Seniors Term Life Insurance

Service Review

Product knowledge was explained well without applying any pressure to take out the product which I enquired about. I very much liked the professional communication of the worker on the other end of the phone.


Rated: 5 out of 5

George Lang - 4 years ago

Customer servi

Seniors Funeral Insurance

Service Review

Customer servi


Rated: 5 out of 5

Brenda Simms - 4 years ago

Thank you fr your asstains go head with pol one...

Seniors Car Insurance

Service Review

thank you fr your asstains go head with pol one question is nataionl senors the same as you


Rated: 5 out of 5

Trusted Customer - 9 years ago

Great very quick response

Senior Funeral Insurance Plus

Service Review

Great very quick response


Rated: 5 out of 5

Trusted Customer - 9 years ago

Yes l would recommend you to others l am happy with my...

Seniors Funeral Insurance Top Cover

Service Review

yes l would recommend you to others l am happy with my cover the young man i spoke to was very kind and helpful no that's it


Rated: 5 out of 5

Trusted Customer - 9 years ago

Service good

Senior Funeral Insurance Plus

Service Review

Service good


Rated: 5 out of 5

Trusted Customer - 9 years ago

Best rates yet

Australian Seniors Final Expenses Insurance

Service Review

Best rates yet


Rated: 5 out of 5

Cy Holmes - 7 months ago

He was excellent and very helpful

Seniors Life Insurance

Service Review

He was excellent and very helpful


Rated: 5 out of 5

Lynette - 3 years ago

I was very happy with the service, the price was great...

Seniors Car Insurance

Service Review

i was very happy with the service, the price was great and the customer service person was very good


Rated: 5 out of 5

Trusted Customer - 7 years ago

Good service pleasant person on phone

Seniors Funeral Insurance Top Cover

Service Review

good service pleasant person on phone


Rated: 4 out of 5

Trusted Customer - 2 years ago

A cheaper car insurance was offered and accepted

Seniors Car Insurance

Service Review

A cheaper car Insurance was offered and accepted


Rated: 5 out of 5

Trusted Customer - a year ago

Seniors Life Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - a year ago

Very easy to manage over the phone. the sales person...

Seniors Car Insurance

Product Review

Very easy to manage over the phone. The sales person was very patient and I have a very good plan and feel safe for my future.


Rated: 5 out of 5

Trusted Customer - 9 years ago

You promised top send me immediately a copy of my...

Seniors Funeral Insurance Top Cover

Product Review

You promised top send me immediately a copy of my contract and you failed to for-fill this advice and I now wish to cancel my arrangement and have the funds you received from my Master Card returned to my account and the agreement/contract cancelled


Rated: 2 out of 5

Trusted Customer - a day ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

Kylie Mant - 2 years ago

The gentleman i spoke to was very helpful to my needs

Seniors Funeral Insurance

Product Review

The gentleman I spoke to was very helpful to my needs


Rated: 5 out of 5

Trusted Customer - 2 years ago

The young lady, i spoke to ( a charmaine may be mi...

Seniors Funeral Insurance

Product Review

The young lady, I spoke to ( a Charmaine May be mi spelt ? ) made my call easy, understandable, and a pleasure she was. Yes, she actually made a big difference to my day. She is a credit o Australian Seniors Insurance. I send her my sincere best wishes in the road that lays ahead of her.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Affordable with exceptional benefits

Seniors Funeral Insurance Top Cover

Product Review

Affordable with exceptional benefits


Rated: 5 out of 5

Trusted Customer - 9 years ago

Excellant

Senior Funeral Insurance Plus

Product Review

excellant


Rated: 5 out of 5

Trusted Customer - 2 years ago

The help i got from the combsultnaats of australian...

Seniors Car Insurance

Product Review

The help I got from the combsultnaats of Australian Seniors was amazing, all I spoke to were extremely polite, knew their product and helped me get my Car Insurance sorted. I am new to using Australian seniors but have to stay they were wonderful and I am so glad I am noninsured with you.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Man was helpful. price was better then other...

Seniors Home Insurance

Product Review

Man was helpful. Price was better then other companies. Covered all we needed


Rated: 4 out of 5

Trusted Customer - 9 years ago

Costs we can afford on pension

Seniors Funeral Insurance Top Cover

Product Review

Costs we can afford on pension


Rated: 5 out of 5

Stephen Green - a day ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

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