%
- Over all Percentage 96
- empty 8
Rated /5 from 927790828 Reviews
Australian Seniors Reviews
969692% of our customers are pleased with our products and services out of 927790828 customer reviews.
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Reviews
337-349 of 927 reviews
337-349 of 790 reviews
337-349 of 828 reviews
Epenesa Schuster - a year ago
Seniors Life Insurance
Product Review
Toa Tauai - a year ago
It was good very professional , and punctual and...
Seniors Life Insurance
Product Review
He was very friendly and helpful. He made sure I understood the questions he had read out before we go any further. Good service . Well done.!!
Service Review
It was good very professional , and punctual and friendly as well.
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - a year ago
In a few words, the gentleman concerned was thorough;...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
Service Review
In a few words, the gentleman concerned was thorough; not pushy, ie., took his time to explain the policy(s) thoroughly also! An excellent manner - you have a great member! Don’t lose him!!
June Andrew - a year ago
Prompt and helpful
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Service Review
prompt and helpful
Trusted Customer - a year ago
Communication was clear and concise, with helpful...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Service Review
Communication was clear and concise, with helpful advice
Trusted Customer - a year ago
Thursday, 03 october, service was excellent, with the...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Service Review
Thursday, 03 October, service was excellent, with the promise of a follow-up phone call for my wife to provide her details at 3pm on the Friday, but we did not receive that call. I called back at 4:40pm on Friday 04 October, and received a very polite gentleman, as was the first one, who was going to ensure we received that phone call within approx. 15 minutes. If we had received the 3pm call today, the rate would have been excellent.
Sam Coleman - a year ago
The product came up affordable
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Service Review
The product came up affordable
Trusted Customer - a year ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Service Review
Just signed up, let see how we go
Keith Alan Lepley - a year ago
The response was quick and professional going through...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Service Review
The response was quick and professional going through however I could ask questions at any time
Trusted Customer - a year ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Graeme Gartside - 3 years ago
Extremely helpful and patient in explaining my...
Seniors Term Life Insurance
Service Review
Extremely helpful and patient in explaining my different options re life insurance to someone who always thought he would never need it.
Trusted Customer - 3 years ago
Very polite, courteous and informative
Seniors Term Life Insurance
Service Review
Very polite, courteous and informative
Trusted Customer - 3 years ago
Hi hhhhhhh
Seniors Term Life Insurance
Service Review
Hi hhhhhhh
Paul Robert Williams - 3 years ago
Without being pushy they were helpful with *****.
Seniors Term Life Insurance
Service Review
Without being pushy they were helpful with *****.
Leon Madssen - 3 years ago
Helpful in choosing the right policy easy to talk to
Seniors Term Life Insurance
Service Review
Helpful in choosing the right policy easy to talk to
Sondra Ah Wing - 3 years ago
Found staff member to be very helpful, honest and...
Seniors Term Life Insurance
Service Review
Found staff member to be very helpful, honest and empathic when speaking to me when my application was discussed.
Trusted Customer - 3 years ago
Very good customer service and the policy suits me
Seniors Term Life Insurance
Service Review
Very good customer service and the policy suits me
Elisa Damelio - 3 years ago
Fantastic and very helpful i recommend this to...
Seniors Term Life Insurance
Service Review
Fantastic and very helpful I recommend this to everyone I’m so happy
Trusted Customer - 3 years ago
The service was explained well in detail, covered all...
Seniors Term Life Insurance
Service Review
The service was explained well in detail, covered all my options, gave me all the information I needed to sign up with seniors life insurance
Stephen Ball - 3 years ago
Really quick phone service, not listening to endless...
Seniors Term Life Insurance
Service Review
Really quick phone service, not listening to endless recordings for 20mins telling me how important I am.
Trusted Customer - 3 years ago
The person i spoke to explained everything very well...
Seniors Term Life Insurance
Service Review
The person I spoke to explained everything very well and didn't put any pressure on me to sign on the spot. Really good service.
Tina Mitchell - 3 years ago
Staff member was absolutely amazing, helped me when...
Seniors Term Life Insurance
Service Review
Staff member was absolutely amazing, helped me when needed
Epenesa Schuster - a year ago
Seniors Life Insurance
Product Review
Toa Tauai - a year ago
He was very friendly and helpful. he made sure i...
Seniors Life Insurance
Product Review
He was very friendly and helpful. He made sure I understood the questions he had read out before we go any further. Good service . Well done.!!
Trusted Customer - a year ago
Excellent service
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - a year ago
Being a pensioner with a partner that’s on full...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
June Andrew - a year ago
Cameron the gentleman who phoned back promptly after...
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Trusted Customer - a year ago
As i am new to this service, i can qualify my purchase...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Trusted Customer - a year ago
Life assurance policy purchased, with a follow-up call...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Sam Coleman - a year ago
Have always shyed away from taken any offer to insure...
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Trusted Customer - a year ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Keith Alan Lepley - a year ago
I chose life assurance because i am getting older and...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Trusted Customer - a year ago
The policy was very much like other offers from other...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Trusted Customer - a year ago
Good and clear communication with the...
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
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