Reviews

97-109 of 796 reviews

97-109 of 734 reviews

97-109 of 714 reviews

Malcolm Macdonald - 4 months ago

Initially ok follow up poor

Seniors Home Insurance

Product Review

My new policy says we have no alarm This is incorrect I tried calling, cut off midway through listening to very long spiel Tried calling again...another ridiculously long spiel, finally get on to Angeline who hangs up on me Maybe I made a mistake going with this Company

Service Review

Initially OK Follow up poor


Rated: 2 out of 5

Trusted Customer - 4 months ago

Seniors Home Insurance

Product Review

I was extremely happy with with your help on setting up my policy


Rated: 5 out of 5

Trusted Customer - 4 months ago

Excellent.

Seniors Home Insurance

Product Review

I found your phone consultant Clair very knowledgeable and helpful during the process of taking out a new home and contents insurance policy.

Service Review

Excellent.


Rated: 4 out of 5

Giancarlo Novello - 5 months ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Keith Duley - 5 months ago

See above

Seniors Home Insurance

Product Review

Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.

Service Review

See above


Rated: 3 out of 5

Trusted Customer - 5 months ago

Seniors Home Insurance

Product Review

Was so easy to navigate the online application process. Great product, great price.


Rated: 5 out of 5

Susan - 5 months ago

Professional and able to provide the required...

Seniors Home Insurance

Product Review

Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.

Service Review

Professional and able to provide the required information.


Rated: 5 out of 5

Trusted Customer - 5 months ago

Staff was friendly / not pushy but informed.

Seniors Home Insurance

Product Review

Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,

Service Review

staff was friendly / not pushy but informed.


Rated: 4 out of 5

Daniel James Atkins - 6 months ago

Was first class 10/10

Seniors Home Insurance

Product Review

was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors

Service Review

was first class 10/10


Rated: 5 out of 5

Trusted Customer - 6 months ago

Straight forward website

Seniors Home Insurance

Product Review

Home and contents insurance. The price was very competetive

Service Review

Straight forward website


Rated: 4 out of 5

Trusted Customer - 6 months ago

Easy site to navigate, very happy as you have saved us...

Seniors Home Insurance

Product Review

great price, easy site to navigate. very happy with our new policy thankyou

Service Review

easy site to navigate, very happy as you have saved us a lot of worry and money but have given us peace of mind knowing we are insured


Rated: 5 out of 5

Merilyn Dewar - 6 months ago

Seniors Home Insurance

Product Review

spoke at length with a human !! i can recommend


Rated: 5 out of 5

Trusted Customer - 8 months ago

Fantastic, understood the policy as it was very well...

Seniors Home Insurance

Service Review

Fantastic, understood the policy as it was very well explained and saved us money. We now have a better policy for a lower price. Thank you Travis for your patients and support. You helped us choose a home and contents cover We are happy with. Thank you Elliot for your help and support with choosing the best car insurance.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Exceptional pretty hard to expand on that word.

Seniors Home Insurance

Service Review

Exceptional Pretty hard to expand on that word.


Rated: 5 out of 5

Neale Anderson - 8 months ago

Well it’s all on line so i haven’t had any “service”...

Seniors Home Insurance

Service Review

Well it’s all on line so I haven’t had any “service” as such but the process was pretty easy. I did get a follow up call after I’d completed signing up. I didn’t have any Qs so it wasn’t useful at the time.


Rated: 5 out of 5

Trusted Customer - 8 months ago

I have already done that.

Seniors Home Insurance

Service Review

I have already done that.


Rated: 5 out of 5

Trusted Customer - 8 months ago

I didn't deal with a company representative. the...

Seniors Home Insurance

Service Review

I didn't deal with a company representative. The whole transaction was easily completed on the internet.


Rated: 5 out of 5

David Griffiths - 8 months ago

Waiting to hear from seniors regarding choice of...

Seniors Home Insurance

Service Review

Waiting to hear from seniors regarding choice of repairers. Will not have JLGroup on the premises because of there unqualified workmanship. Seniors OK if they don't use shoddy repairers.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Clear and informative communication. the time taken...

Seniors Home Insurance

Service Review

Clear and informative communication. The time taken to explain and work through our enquiry was comforting and considerate.


Rated: 5 out of 5

Michael Swain - 9 months ago

Good information provided during the lengthy process.

Seniors Home Insurance

Service Review

Good information provided during the lengthy process.


Rated: 4 out of 5

Trusted Customer - 9 months ago

Excellent

Seniors Home Insurance

Service Review

Excellent


Rated: 5 out of 5

Trusted Customer - 9 months ago

Excellent

Seniors Home Insurance

Service Review

Excellent


Rated: 5 out of 5

Maria Pak - 9 months ago

Good value

Seniors Home Insurance

Service Review

Good value


Rated: 5 out of 5

Martin Walters - 9 months ago

See my previous comments on the page before.

Seniors Home Insurance

Service Review

See my previous comments on the page before.


Rated: 5 out of 5

Malcolm Macdonald - 4 months ago

My new policy says we have no alarm this is...

Seniors Home Insurance

Product Review

My new policy says we have no alarm This is incorrect I tried calling, cut off midway through listening to very long spiel Tried calling again...another ridiculously long spiel, finally get on to Angeline who hangs up on me Maybe I made a mistake going with this Company


Rated: 2 out of 5

Trusted Customer - 4 months ago

I was extremely happy with with your help on setting...

Seniors Home Insurance

Product Review

I was extremely happy with with your help on setting up my policy


Rated: 5 out of 5

Trusted Customer - 4 months ago

I found your phone consultant clair very knowledgeable...

Seniors Home Insurance

Product Review

I found your phone consultant Clair very knowledgeable and helpful during the process of taking out a new home and contents insurance policy.


Rated: 4 out of 5

Giancarlo Novello - 5 months ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Keith Duley - 5 months ago

Expensive, slow, cumbersome. your customer service...

Seniors Home Insurance

Product Review

Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.


Rated: 3 out of 5

Trusted Customer - 5 months ago

Was so easy to navigate the online application...

Seniors Home Insurance

Product Review

Was so easy to navigate the online application process. Great product, great price.


Rated: 5 out of 5

Susan - 5 months ago

Everyone i dealt with while making my decision to take...

Seniors Home Insurance

Product Review

Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.


Rated: 5 out of 5

Trusted Customer - 5 months ago

Getting & quote / having then staff call & talk to a...

Seniors Home Insurance

Product Review

Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,


Rated: 4 out of 5

Daniel James Atkins - 6 months ago

Was very happy with the customer support that i was...

Seniors Home Insurance

Product Review

was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors


Rated: 5 out of 5

Trusted Customer - 6 months ago

Home and contents insurance. the price was very...

Seniors Home Insurance

Product Review

Home and contents insurance. The price was very competetive


Rated: 4 out of 5

Trusted Customer - 6 months ago

Great price, easy site to navigate. very happy with...

Seniors Home Insurance

Product Review

great price, easy site to navigate. very happy with our new policy thankyou


Rated: 5 out of 5

Merilyn Dewar - 6 months ago

Spoke at length with a human !! i can recommend

Seniors Home Insurance

Product Review

spoke at length with a human !! i can recommend


Rated: 5 out of 5

Cover your home & contents today

For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.