%
- Over all Percentage 94
- empty 8
Rated /5 from 797734715 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 797734715 customer reviews.
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Reviews
529-541 of 797 reviews
529-541 of 734 reviews
529-541 of 715 reviews
Trusted Customer - 3 years ago
Tony at seniors insurance was well spoken and gave...
Seniors Home Insurance
Product Review
Phone operator Tony was clear, precise and well spoken. There was a lot to go through but he was very pleasant.
Service Review
Tony at Seniors insurance was well spoken and gave all information clearly.
Jennifer Ealey - 3 years ago
Adam was very helpful and patient as we worked out how...
Seniors Home Insurance
Product Review
I think it is good value and covers what I need
Service Review
Adam was very helpful and patient as we worked out how much I needed to insure my house for
Trusted Customer - 3 years ago
The people l spoke to knowledgeable, very polite and...
Seniors Home Insurance
Product Review
Very polite, helpful and knowledgeable staff
Service Review
The people l spoke to knowledgeable, very polite and helpful. When on line their area was very easy to use. Their rates were great.
Rod - 3 years ago
When i received my quote online, it was followed up...
Seniors Home Insurance
Product Review
I hope their claim service is as good as their quote service.
Service Review
When I received my quote online, it was followed up by a phone call from customer service, to answer any questions I had. Very helpful. And it was an Australian call centre, so I could understand every word.
Trusted Customer - 3 years ago
We were given useable advice about our insurance...
Seniors Home Insurance
Service Review
We were given useable advice about our insurance policy. Rick was easy to talk to, he listened to us and considered our insurance requirements.
Trusted Customer - 3 years ago
Good communication, easy service.a little bit slow...
Seniors Home Insurance
Product Review
Similar to previous purchase, happy with insurance.
Service Review
Good communication, easy service.a little bit slow answering phone calls.
Beverley Laidlaw - 3 years ago
The young lady i spoke with was very helpful very...
Seniors Home Insurance
Product Review
Service Review
The young lady I spoke with was very helpful very patient and understanding that as we get older it sometimes takes a little longer for us to take in everything.. I am also happy with the cover I now have as well as the premium I have paid . Thank you Izzy for your help .
Sean - 3 years ago
Rick patiently took me through the policy and...
Seniors Home Insurance
Product Review
A competitive policy of which I was happy with.
Service Review
Rick patiently took me through the policy and clarified any questions I had. Would recommend Australian Seniors to others.
Marie-anne Hawes - 3 years ago
I am new to australian seniors and my initial...
Seniors Home Insurance
Product Review
Competitive premium. Wont know about service until I need it>
Service Review
I am new to Australian Seniors and my initial experience was good. I would however like my name corrected to show Marie-Anne (capital A please).
Trusted Customer - 3 years ago
Great , easy to navigate through online quote forms
Seniors Home Insurance
Product Review
GREAT PRICE , COMPARED TO 4 IR 5 OTHERS INSURANCE QUOTES OBTAINE , INCLUDING PREVIOUS INSURERS
Service Review
GREAT , EASY TO NAVIGATE THROUGH ONLINE QUOTE FORMS
Diana Craig - 3 years ago
Very clear and simple explanations
Seniors Home Insurance
Product Review
Service Review
Very clear and simple explanations
Trusted Customer - 3 years ago
Price is good. staff (lin b) very helpful n...
Seniors Home Insurance
Product Review
Good price and good cover
Service Review
Price is good. Staff (Lin B) very helpful n knowledgeable and explained in details on diff products and covers.
Trusted Customer - 3 years ago
This is the second insurance with seniors simply...
Seniors Home Insurance
Service Review
This is the second Insurance with Seniors simply because they run their business as you would expect in the customers view - correctly without fuss.
Pamela Miles - 3 years ago
Great prices and coverage. i hope this continues if we...
Seniors Home Insurance
Service Review
Great prices and coverage. i hope this continues if we ever have to make a claim
Brian Strang - 3 years ago
Price was very competitive and the form was very easy...
Seniors Home Insurance
Service Review
Price was very competitive and the form was very easy to complete. However, I unfortunately got my start date wrong and had to phone them. I phoned on a Saturday and told them I wanted to start 2 days later. The lady was helpful and said that they would phone back on Monday. They duly did but the man did not merely accept I wanted to change the date, he started going through the entire process of all my details etc. etc. and said it would take a further 10 minutes. No initiative was shown, so I told him to forget it and I would just restart my application on line, which I did. This unfortunately spoilt my entire experience. Despite this the premium, cover, valuation and completing the applic. were exceptional
Trusted Customer - 3 years ago
The online quoting service was very easy to navigate...
Seniors Home Insurance
Service Review
The online quoting service was very easy to navigate and once home insurance was purchased all information was sent through immediately and Australian Seniors had very comparative rates
Dianne Luc - 3 years ago
Courteous advisor, was honest about clarifying areas...
Seniors Home Insurance
Service Review
Courteous advisor, was honest about clarifying areas she wasn't sure of, not pushy and generally very helpful.
George Eldridge - 3 years ago
Very speedily connected to a consultant, good advice...
Seniors Home Insurance
Service Review
Very speedily connected to a consultant, good advice and outcome./
Trusted Customer - 3 years ago
The girl that served me was very knowledgeable,...
Seniors Home Insurance
Service Review
The girl that served me was very knowledgeable, helpful and didn’t crack under my tough scrutiny/questions! If she didn’t have the answer she would get it.
Elaine Altman - 3 years ago
Phone service at reception and sales was excellent,...
Seniors Home Insurance
Service Review
Phone service at reception and sales was excellent, but wait-time on the phone for another department was too long.
Mark Smith - 3 years ago
Amanda was very helpful. she called back a number of...
Seniors Home Insurance
Service Review
Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.
Kamalathevy Chelliah - 3 years ago
The service was good and the person was very patient...
Seniors Home Insurance
Service Review
The service was good and the person was very patient patient and helpful.
Robert Hawkins - 3 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Tony Wood - 3 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Trusted Customer - 3 years ago
Already said it's good value
Seniors Home Insurance
Product Review
Already said it's good value
Trusted Customer - 3 years ago
Pricing was best we found for what we were after
Seniors Home Insurance
Product Review
Pricing was best we found for what we were after
Vinesh Desai - 3 years ago
Best policy worth in price
Seniors Home Insurance
Product Review
Best policy worth in price
Peter Martin - 3 years ago
The product was tailored to our needs and i consider...
Seniors Home Insurance
Product Review
The product was tailored to our needs and I consider was very competitive when it come to the cost of the product
Trusted Customer - 3 years ago
Unbeatable home insurance rates.
Seniors Home Insurance
Product Review
Unbeatable home insurance rates.
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
The product seems to do what i wanted from it. i will...
Seniors Home Insurance
Product Review
The product seems to do what I wanted from it. I will know more when I have studied the PDS when it arrives.
Trusted Customer - 3 years ago
I was very happy with izzy she was very knowledgeable...
Seniors Home Insurance
Product Review
I was very happy with izzy she was very knowledgeable and clear and helpful and lovely to talk with
Trevor Pick - 3 years ago
Good advice and follow up from staff member
Seniors Home Insurance
Product Review
good advice and follow up from staff member
Trusted Customer - 3 years ago
Efficient procedures were easy to follow and pricing...
Seniors Home Insurance
Product Review
Efficient procedures were easy to follow and pricing was excellent
Trusted Customer - 3 years ago
Best value, helpful staff
Seniors Home Insurance
Product Review
Best value, helpful staff
Robert Thompson - 3 years ago
The insurance package i purchased was more complete...
Seniors Home Insurance
Product Review
The insurance package I purchased was more complete and the price was better than other companies I checked out.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.