%
- Over all Percentage 94
- empty 8
Rated /5 from 903800821 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 903800821 customer reviews.
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Reviews
481-493 of 903 reviews
481-493 of 800 reviews
481-493 of 821 reviews
Trusted Customer - 3 years ago
Be honest and provide relevant information
Seniors Home Insurance
Service Review
BE HONEST AND PROVIDE RELEVANT INFORMATION
Elizabeth Gilligan - 3 years ago
Easy to talk to, very helpful and easy to understand
Seniors Home Insurance
Product Review
price very good. previously with AAMI
Service Review
easy to talk to, very helpful and easy to understand
Wayne Mclean - 3 years ago
See below please
Seniors Home Insurance
Service Review
See below please
Trusted Customer - 3 years ago
Apart from a 20% increase in our house & contents...
Seniors Home Insurance
Product Review
a better outcome. Still expensive!
Service Review
Apart from a 20% increase in our House & Contents Insurance, it took over 20 minutes to obtain a new quote - same values with a $200.00 excess increase - which was $37.00 dearer than last year. AND in negotiating the revised quote despite asking for the higher invoiced quote, this didn't happen and we were invoiced for both quotes. I am still waiting for a refund of the more expensive quote. Not happy Jan!!!
Trusted Customer - 3 years ago
Service was efficient and helpful.
Seniors Home Insurance
Product Review
Rates good and staff very friendly and helpful.
Service Review
Service was efficient and helpful.
Don Coulson - 3 years ago
On-line information was clear & meant i did not need...
Seniors Home Insurance
Product Review
on-line information was clear & meant I did not need to call.
Service Review
on-line information was clear & meant I did not need to call.
Trevor Simpson - 3 years ago
Answered the phone call quickly, consultant very...
Seniors Home Insurance
Product Review
Service Review
Answered the phone call quickly, consultant very helpful
Trusted Customer - 3 years ago
The man named 'alan' that i spoke with made it all...
Seniors Home Insurance
Product Review
Service Review
The man named 'Alan' that I spoke with made it all very simple yet thorough. I have saved over &20.00au by switching my home insurance.
Lynnette Anne Baines - 3 years ago
Prepared to listen to our requirements, and reviewer...
Seniors Home Insurance
Product Review
Service Review
Prepared to listen to our requirements, and reviewer very polite and helpful.
Glenn Crawford - 3 years ago
No one perfect but very close .
Seniors Home Insurance
Product Review
Just brought . So have to wait till I have to do a claim yet. But sure it will be go well.
Service Review
No one perfect but very close .
Paul Wootton - 3 years ago
Easy to talk with, polite
Seniors Home Insurance
Product Review
A lower cost than current insurer
Service Review
Easy to talk with, polite
Barry Taylor - 3 years ago
Filed to get pone back on time advised
Seniors Home Insurance
Product Review
Never give anyone more than 4 stars
Service Review
Filed to get pone back on time advised
Trusted Customer - 3 years ago
Excellent service. extremely helpful and knowledgeable...
Seniors Home Insurance
Service Review
Excellent service. Extremely helpful and knowledgeable customer service agent
Trusted Customer - 3 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Service Review
Have several policies and have never had any dramas
Carole Arundell - 3 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 3 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 3 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 3 years ago
On line very easy to follow
Seniors Home Insurance
Service Review
On line very easy to follow
Trusted Customer - 3 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Wayne Ronald - 3 years ago
They didnt do anything wrong
Seniors Home Insurance
Service Review
they didnt do anything wrong
Trusted Customer - 3 years ago
Pretty good but had to wait too long on the phone...
Seniors Home Insurance
Service Review
Pretty good but had to wait too long on the phone before it was answered
Trusted Customer - 3 years ago
Love that it's a one stop shop for all our needs
Seniors Home Insurance
Service Review
Love that it's a one stop shop for all our needs
Trusted Customer - 3 years ago
Easy and helpful phone call after initial attempt
Seniors Home Insurance
Service Review
easy and helpful phone call after initial attempt
Diane Clarke - 3 years ago
The price was fantastic it has saved me over $400
Seniors Home Insurance
Product Review
The price was fantastic it has saved me over $400
Angus Mitchell - 3 years ago
The coverage purchased was good but the process in...
Seniors Home Insurance
Product Review
The coverage purchased was good but the process in doing so, felt as if anything goes wrong where the policy is required then efforts will be made to not honor the policy. It felt like an interrogation rather than we are here to help you.
Trusted Customer - 3 years ago
The policy is comprehensive and competitively priced.
Seniors Home Insurance
Product Review
The policy is comprehensive and competitively priced.
Anthony Briffa - 3 years ago
Quick getting quote and fairly straight forward.
Seniors Home Insurance
Product Review
Quick getting quote and fairly straight forward.
Geoff Smith - 3 years ago
Far cheaper than my previous big name insurer
Seniors Home Insurance
Product Review
Far cheaper than my previous big name insurer
Trusted Customer - 3 years ago
Good price good service thank you
Seniors Home Insurance
Product Review
Good price good service thank you
Angelo Verrusio - 3 years ago
Great value for the amount insured. easy to understand...
Seniors Home Insurance
Product Review
Great value for the amount insured. Easy to understand sales person on phone.
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Walter Puawai McDermott - 3 years ago
Good cover for home and contents
Seniors Home Insurance
Product Review
good cover for home and contents
Trusted Customer - 3 years ago
Was pleasantly surprised after comparing other...
Seniors Home Insurance
Product Review
Was pleasantly surprised after comparing other insurances overall best deal
Trusted Customer - 3 years ago
Transferred from 23+ years with major insurance co....
Seniors Home Insurance
Product Review
Transferred from 23+ years with major Insurance Co. Happy with interaction & premium offered by Australian Seniors. Customer Service Assistant was very helpful.
Gary Zwanenburg - 3 years ago
Very competitive policy compared to my “previous”...
Seniors Home Insurance
Product Review
Very competitive Policy compared to my “Previous” insurer. A good saving for same Cover.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.