%
- Over all Percentage 94
- empty 8
Rated /5 from 1000864918 Reviews
Australian Seniors Reviews
949494% of our customers are pleased with our products and services out of 1,000864918 customer reviews.
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Reviews
481-493 of 1000 reviews
481-493 of 864 reviews
481-493 of 918 reviews
Glen Coombe - 3 years ago
The lady that i spoke to was wonderful!!!! i truly...
Seniors Home Insurance
Product Review
Great!! Thank you so very much.
Service Review
The Lady that I spoke to was Wonderful!!!! I Truly feel for all the Staff, having to read out such an amount of of the Critical Information, (They need to have a Glass of Water handy, for afterwards, whew!!). I'm Truly Grateful for the Products available, and the fact that I'm eligable for various discounts, mmmm, I must be aging.... I Truly Appreciate with being looked after, with 40+ years in Retail myself, as some Customers that I served needed to take a Chill Pill.... So Many Thanks, Australian Seniors Insurance, for being there when I needed you. Glen
Trusted Customer - 3 years ago
Very friendly and helpful had patience and answered...
Seniors Home Insurance
Product Review
Service Review
Very Friendly and helpful had patience and answered our questions
Kevin Muir - 3 years ago
The simplicity of the online application
Seniors Home Insurance
Product Review
The simplicity of the online application
Service Review
The simplicity of the online application
Trusted Customer - 3 years ago
Knowledgeable assistant very helpful.
Seniors Home Insurance
Product Review
Service Review
Knowledgeable assistant very helpful.
Louise Sadler - 3 years ago
Best staff in any call centre; ever. really friendly,...
Seniors Home Insurance
Product Review
Did my homework and Australian Seniors' was the most competitive price.
Service Review
Best staff in any call centre; ever. Really friendly, polite and helpful. I've already given gold stars and elephant stamps to Nikki and Justin and kudos to Australian Seniors.
John Hegarty - 3 years ago
All aspects thoroughly explained and questions...
Seniors Home Insurance
Product Review
Covered what I needed at a reasonable price.
Service Review
All aspects thoroughly explained and questions answered.
Trevor Cox - 3 years ago
Polite and easy to talk to
Seniors Home Insurance
Product Review
all Insurance Companies are expensive
Service Review
polite and easy to talk to
Trusted Customer - 3 years ago
Yes i would buy again and recommend them because of...
Seniors Home Insurance
Service Review
Yes I would buy again and recommend them because of their good and friendly service and good product and thinking of you as people not just as someone they can rip as much money out of like some companies do and tried to do to me
David Patty Lawrance - 3 years ago
Great friendly service, good rates and very...
Seniors Home Insurance
Product Review
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - 3 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Ross Coyle - 3 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
David Atkinson - 3 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Ross Elliott - 3 years ago
Excellent, and the lady who took me through the...
Seniors Home Insurance
Service Review
Excellent, and the lady who took me through the process needs a bonus out of petty cash. It was the second online house insurance I enquired about. No need to go further. Thank you Joanne
Peter Mertin - 3 years ago
Firstly, able to speak with a real person who was...
Seniors Home Insurance
Service Review
Firstly, able to speak with a real person who was courteous, and made the whole process painless. Also offered helpful advice about what might be the appropriate level of cover for our needs.
Pam Gallop - 3 years ago
Hope so if the price is right. prefer to deal with...
Seniors Home Insurance
Service Review
hope so if the price is right. prefer to deal with australian call centres as I find others not able to understand thamkyou
Trusted Customer - 3 years ago
Telephone service staff very helpful. the actual cost...
Seniors Home Insurance
Service Review
Telephone service staff very helpful. The actual cost of the policy was higher than the online quote which felt deceptive. Australian Seniors should point that out more BOLDLY on their site or STAND BY their online quote.
Anthony - 3 years ago
Answered my call in a timely manner and staff member...
Seniors Home Insurance
Service Review
Answered my call in a timely manner and staff member was polite and helpful. Could speak good clear English.
Graeme Filippe - 3 years ago
Straight thru to someone to talk to all questions...
Seniors Home Insurance
Service Review
Straight thru to someone to talk to all questions answered. Price and benefits were as I required. Time on the phone was less than competitor to say Hi
Trusted Customer - 3 years ago
Australian senior insurance provided a much cheaper...
Seniors Home Insurance
Service Review
Australian Senior Insurance provided a much cheaper home & contents insurance policy compared to my existing one.
Trusted Customer - 3 years ago
The staff was very good and helpful and a lovely...
Seniors Home Insurance
Service Review
the staff was very good and helpful and a lovely person thank you
Trusted Customer - 3 years ago
Online application easy to apply.
Seniors Home Insurance
Service Review
Online application easy to apply.
Julie - 3 years ago
I am taking my car for repair tomorrow at a convenient...
Seniors Home Insurance
Service Review
I am taking my car for repair tomorrow at a convenient crash repair place in Flemington,Victoria. The service I've received from Australian Seniors so far has been exceptional, to the point where I have moved my house and contents insurance to you as well! Not only is your price very competitive, but I really welcome the way I've been treated throughout the claims process. And in the end, that's the thing that matters most.
Trusted Customer - 3 years ago
Couldn’t believe the price. the woman i spoke with...
Seniors Home Insurance
Service Review
Couldn’t believe the price. The woman I spoke with was ver thorough. Happy my internet search found you.
Keith Nutton - 3 years ago
Amanda was great but lets face it insurance companies...
Seniors Home Insurance
Service Review
Amanda was great but lets face it insurance companies as a whole are out to make big profits Amanda on her own would of got a 5. will use them again provided they are in the ball park for pricing
David Patty Lawrance - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Value for money and very happy with the savings.
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Ross Coyle - 3 years ago
The insurance was considerably lower than my previous...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
David Atkinson - 3 years ago
Great product and service. friendly staff, very helpful
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Keith Hunt - 3 years ago
Seniors Home Insurance
Product Review
Wayne Kingston - 3 years ago
Very good policy easy to comprehend
Seniors Home Insurance
Product Review
Very good policy Easy to comprehend
Jennifer Collins - 3 years ago
The policy suited my needs.
Seniors Home Insurance
Product Review
The policy suited my needs.
Louise Thompson - 3 years ago
Absolutely on the ball and answered every question i...
Seniors Home Insurance
Product Review
Absolutely on the ball and answered every question I could think of
Trusted Customer - 3 years ago
Because i haven't had much to do with this product as...
Seniors Home Insurance
Product Review
Because I haven't had much to do with this product as yet. Not really as the policies have just started
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Because the home and contents insurance was a lot...
Seniors Home Insurance
Product Review
Because the home and contents insurance was a lot better than what Suncorp was offering.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.