%
- Over all Percentage 94
- empty 8
Rated /5 from 797734715 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 797734715 customer reviews.
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Reviews
481-493 of 797 reviews
481-493 of 734 reviews
481-493 of 715 reviews
Gary Chenhall - 3 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 3 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 3 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 3 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Wayne Ronald - 3 years ago
They didnt do anything wrong
Seniors Home Insurance
Product Review
i found the price very competitive
Service Review
they didnt do anything wrong
Trusted Customer - 3 years ago
Pretty good but had to wait too long on the phone...
Seniors Home Insurance
Product Review
Good value for money I thought
Service Review
Pretty good but had to wait too long on the phone before it was answered
Trusted Customer - 3 years ago
Love that it's a one stop shop for all our needs
Seniors Home Insurance
Product Review
Service Review
Love that it's a one stop shop for all our needs
Trusted Customer - 3 years ago
Easy and helpful phone call after initial attempt
Seniors Home Insurance
Product Review
good price and easily done
Service Review
easy and helpful phone call after initial attempt
Trusted Customer - 3 years ago
I have just joined they made it very easy to join. i...
Seniors Home Insurance
Product Review
Service Review
I have just joined they made it very easy to join. I was with another insurance company the renewal was to higher premium so I switched insurer.
George Paidoussis - 3 years ago
The service was excellent and your rates are more than...
Seniors Home Insurance
Product Review
Could not believe my luck for joining your company for such a reasonable rate.
Service Review
The service was excellent and your rates are more than reasonable.I eas charged nearly half the amount asked by another company whom i have been a customer for years.
Trusted Customer - 3 years ago
Provided clear and concise information
Seniors Home Insurance
Product Review
competitive pricing and cover
Service Review
Provided clear and concise information
Trusted Customer - 3 years ago
Very friendly and helpful.
Seniors Home Insurance
Service Review
Very friendly and helpful.
Susan Hampton - 3 years ago
Amanda called me & explained the policy i picked in...
Seniors Home Insurance
Service Review
amanda called me & explained the policy I picked in terms I could understand. very helpful
Colin Campbell - 3 years ago
Maintain pricing.
Seniors Home Insurance
Service Review
Maintain pricing.
Katharine Stirling - 3 years ago
They were very friendly and informative with our...
Seniors Home Insurance
Service Review
They were very friendly and informative with our insurances.
Trusted Customer - 3 years ago
As soon as i filled out the online application for a...
Seniors Home Insurance
Service Review
As soon as i filled out the online application for a quote , I received a call from Australian Seniors a lovely lady on the phone explained everything in detail and helped me through the process from A-Z
Trusted Customer - 3 years ago
Easy to use website to obtain quote. friendly....
Seniors Home Insurance
Service Review
Easy to use website to obtain quote. Friendly. thorough customer service rep when I phone to clarify a few points Excellent premium rate - cheaper than others for the same cover & benefits
Gerald Cook - 3 years ago
Efficient service, reasonable cost and prompt response.
Seniors Home Insurance
Service Review
Efficient service, reasonable cost and prompt response.
Vojislav Bogic - 3 years ago
Very easy to work with
Seniors Home Insurance
Service Review
very easy to work with
Trusted Customer - 3 years ago
Pleasant young man led me thru' the list of...
Seniors Home Insurance
Service Review
Pleasant young man led me thru' the list of declarations I was required to give answers to, assisted where he could, and we came to an agreement whereby he offered a price that I found acceptable and we were done. Easy as.
Trusted Customer - 3 years ago
Rick was so helpful, happy with your pricing offered...
Seniors Home Insurance
Service Review
Rick was so helpful, happy with your pricing offered more than many other companies, value for money, would have preferred to have more options for payment though like BPAY or payment at a Post Office etc.
Trusted Customer - 3 years ago
Very helpful and pleasant to deal with
Seniors Home Insurance
Service Review
Very helpful and pleasant to deal with
Sandra Gosden - 3 years ago
Very easy to make , value, choice,and very easy to...
Seniors Home Insurance
Service Review
Very easy to make , value, choice,and very easy to deal with
Keith Wilkins - 3 years ago
There was a slightly cheaper motor policy from a...
Seniors Home Insurance
Product Review
There was a slightly cheaper motor policy from a competitor but much better than the one discontinued from another competitor. Otherwise 5 stars. Reviews on Australian Seniors via google also noted and from a neighbour.
Trusted Customer - 3 years ago
Easy to deal with. thanks
Seniors Home Insurance
Product Review
Easy to deal with. Thanks
Paul Tsikleas - 3 years ago
Seniors Home Insurance
Product Review
George Gibbins - 3 years ago
Seniors Home Insurance
Product Review
Paul Donker - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
It was only a quote so i was very unhappy to provide...
Seniors Home Insurance
Product Review
IT WAS ONLY A QUOTE SO I WAS VERY UNHAPPY TO PROVIDE MY CREDIT CARD DETAILS. VERY HAPPY WITH LYN WHO WAS VERY HELPFULL AND PATIENT
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Keith w - 3 years ago
So far so good will find out if i need to make a claim...
Seniors Home Insurance
Product Review
So far so good will find out if i need to make a claim and it just could be 5 stars.lets see??
Trusted Customer - 3 years ago
Will commence 27 april although paid
Seniors Home Insurance
Product Review
Will commence 27 April although paid
Trusted Customer - 3 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 3 years ago
Phone operator tony was clear, precise and well...
Seniors Home Insurance
Product Review
Phone operator Tony was clear, precise and well spoken. There was a lot to go through but he was very pleasant.
Jennifer Ealey - 3 years ago
I think it is good value and covers what i need
Seniors Home Insurance
Product Review
I think it is good value and covers what I need
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.