%
- Over all Percentage 94
- empty 8
Rated /5 from 796734714 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 796734714 customer reviews.
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Reviews
181-193 of 796 reviews
181-193 of 734 reviews
181-193 of 714 reviews
Richard Browne - 10 months ago
Took two calls to finally get the quote to contain the...
Seniors Home Insurance
Product Review
Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.
Service Review
Took two calls to finally get the quote to contain the essential detail. Both consultants were courteous and helpful but it shouldn’t require two attempts.
Alice Idiculas - 10 months ago
I rang to get a quote for home and and contents. as i...
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
Service Review
I rang to get a quote for home and and contents. As I had read in the reviews, my call was also picked up almost immediately by Lyn. Lyn patiently worked with me on excesses and premiums options until I chose one. Lyn's has the level of customer service required that the target client group of seniors need and expect. Pleased with our purchase for now.
Trusted Customer - 10 months ago
Very good service
Seniors Home Insurance
Product Review
Very satisfied with the advice and the price .
Service Review
Very good service
Trusted Customer - 10 months ago
Seniors Home Insurance
Product Review
Very informative, helpful, very polite, I would recommend my family and friends to have a chat about their insurance needs. The price for my 3 insurances were amazing I should of looked into this much sooner. The lady I spoke to was very lovely answered all my questions and made sure I was happy and understood everything about my new policy's.. Thank you so much.
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
I went with Australian Seniors because I felt more comfortable dealing with a customer service based in Australia as distinct from some of their competitors. The service I received was at all times informed and very helpful.
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 11 months ago
Service was excellent.
Seniors Home Insurance
Product Review
I was very happy with being able to speak with Christian while deciding on which Insurer to go with. He was knowledgeable and personable and good to be able to speak with the same person on a number of occasions. The policy was also very competitive.
Service Review
Service was excellent.
Jane Lawton - 11 months ago
I left my other insurance company because to get a...
Seniors Home Insurance
Product Review
Better coverage at a better price. They answered the phone promptly
Service Review
I left my other insurance company because to get a question answered it took me over 2 hours on the phone. Australian Seniors answered the phone with a person within minutes.
Paul Hewitt - 11 months ago
Seniors Home Insurance
Product Review
Personal contact and helpful information. Good cover at a better price.
Gayner Buckley - 11 months ago
Excellent
Seniors Home Insurance
Product Review
The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful
Service Review
Excellent
Trusted Customer - 11 months ago
No problems
Seniors Home Insurance
Product Review
No trouble to organise insurance online
Service Review
No problems
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
Leslie O'Gorman - a year ago
You were prompt with your answers for our insurance...
Seniors Home Insurance
Service Review
You were prompt with your answers for our insurance problem
Leonie Bingham - a year ago
Professional. easy to understand. representative was...
Seniors Home Insurance
Service Review
Professional. Easy to understand. Representative was friendly and ensured I understood the policy. Representative did not rush the process.
Trusted Customer - a year ago
Service was great, no stress, no surprises and all...
Seniors Home Insurance
Service Review
Service was great, no stress, no surprises and all understanding and professional.
Mesrobe Arslanian - a year ago
I was given a comprehensive, detailed, point by point...
Seniors Home Insurance
Service Review
I was given a comprehensive, detailed, point by point about the 2 policies I selected. This was followed up with comprehensive details about both policies and links to download the policies to my laptop. The premiums are 20% less than my current policies.
Kristine Darwen - a year ago
Lyn was very patient and knowledgeable, nothing was...
Seniors Home Insurance
Service Review
Lyn was very patient and knowledgeable, nothing was too hard
Trusted Customer - a year ago
Friendly and very helpful. would definitely recommend...
Seniors Home Insurance
Service Review
Friendly and very helpful. Would definitely recommend to others.
Maureen Agars - a year ago
Yes i was happy with the payments i could afford
Seniors Home Insurance
Service Review
Yes I was happy with the payments I could afford
Juliet Anne Clapham - a year ago
Fantastic service
Seniors Home Insurance
Service Review
Fantastic service
Trusted Customer - a year ago
The representative did not listen and left off...
Seniors Home Insurance
Service Review
The representative did not listen and left off important personal effects I wanted insured - even though I told her many times I needed the cover. In her wisdom she left it off - the difference in premium meant I took my business elsewhere
Trusted Customer - a year ago
I have always been a loyal customer but decided to...
Seniors Home Insurance
Service Review
I have always been a loyal customer but decided to shop around after receiving my Home & Contents renewal with premium increased by over $900 (I have never had a claim). Australian Seniors was very competitive in premium price with incentive discount on premium for new customer. I was able to get their top policy which included accidental damage for same cost of standard policy with my existing insurance company. Will be interesting to see premium cost after first year. Was great to be able to talk to same representative on phone each time and follow up by Elliott was appreciated. Elliott was patient and courteous and policy explained well. I could not fault Australian Seniors customer service. I would definitely recommend to my friends.
Paul Beecroft - a year ago
Very thorough and helpful. expertly explained.
Seniors Home Insurance
Service Review
Very Thorough and helpful. Expertly explained.
Salih Tanol - a year ago
Good thank you
Seniors Home Insurance
Service Review
Good Thank you
Richard Browne - 10 months ago
Price of policy is very comparable to most others....
Seniors Home Insurance
Product Review
Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.
Alice Idiculas - 10 months ago
I rang to get a quote for home and contents insurance....
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
Trusted Customer - 10 months ago
Very satisfied with the advice and the price .
Seniors Home Insurance
Product Review
Very satisfied with the advice and the price .
Trusted Customer - 10 months ago
Very informative, helpful, very polite, i would...
Seniors Home Insurance
Product Review
Very informative, helpful, very polite, I would recommend my family and friends to have a chat about their insurance needs. The price for my 3 insurances were amazing I should of looked into this much sooner. The lady I spoke to was very lovely answered all my questions and made sure I was happy and understood everything about my new policy's.. Thank you so much.
Trusted Customer - 11 months ago
I went with australian seniors because i felt more...
Seniors Home Insurance
Product Review
I went with Australian Seniors because I felt more comfortable dealing with a customer service based in Australia as distinct from some of their competitors. The service I received was at all times informed and very helpful.
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 11 months ago
I was very happy with being able to speak with...
Seniors Home Insurance
Product Review
I was very happy with being able to speak with Christian while deciding on which Insurer to go with. He was knowledgeable and personable and good to be able to speak with the same person on a number of occasions. The policy was also very competitive.
Jane Lawton - 11 months ago
Better coverage at a better price. they answered the...
Seniors Home Insurance
Product Review
Better coverage at a better price. They answered the phone promptly
Paul Hewitt - 11 months ago
Personal contact and helpful information. good cover...
Seniors Home Insurance
Product Review
Personal contact and helpful information. Good cover at a better price.
Gayner Buckley - 11 months ago
The quote was so competitive i had to go ahead with...
Seniors Home Insurance
Product Review
The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful
Trusted Customer - 11 months ago
No trouble to organise insurance online
Seniors Home Insurance
Product Review
No trouble to organise insurance online
Trusted Customer - 11 months ago
Seniors Home Insurance
Product Review
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.