Reviews

157-169 of 861 reviews

157-169 of 771 reviews

157-169 of 779 reviews

Trusted Customer - 8 months ago

Efficient and courteous phone communication. pleasing...

Seniors Home Insurance

Product Review

Straightforward process to take out a home and contents policy. Good to have the option to add specified portable valuables (hearing aids) to the policy. When I needed to confirm a couple of issues by phone, my queries were handled efficiently and courteously.

Service Review

Efficient and courteous phone communication. Pleasing that there was no pressure to sell a policy.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 8 months ago

Digitally easy even for an eighty year old.

Seniors Home Insurance

Product Review

Very smooth and easy to follow.

Service Review

Digitally easy even for an eighty year old.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Home Insurance

Product Review

straight forward process no pressure. tried an online quote then received a phone call all enquiries answered.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Excellent service, thank you

Seniors Home Insurance

Product Review

It was an easy process to insure our property, it was also done professionally - much appreciated.

Service Review

Excellent service, thank you


Rated: 5 out of 5

Malcolm Macdonald - 8 months ago

Initially ok follow up poor

Seniors Home Insurance

Product Review

My new policy says we have no alarm This is incorrect I tried calling, cut off midway through listening to very long spiel Tried calling again...another ridiculously long spiel, finally get on to Angeline who hangs up on me Maybe I made a mistake going with this Company

Service Review

Initially OK Follow up poor


Rated: 2 out of 5

Trusted Customer - 8 months ago

Seniors Home Insurance

Product Review

I was extremely happy with with your help on setting up my policy


Rated: 5 out of 5

Trusted Customer - 8 months ago

Excellent.

Seniors Home Insurance

Product Review

I found your phone consultant Clair very knowledgeable and helpful during the process of taking out a new home and contents insurance policy.

Service Review

Excellent.


Rated: 4 out of 5

Giancarlo Novello - 9 months ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Keith Duley - 9 months ago

See above

Seniors Home Insurance

Product Review

Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.

Service Review

See above


Rated: 3 out of 5

Trusted Customer - 9 months ago

Seniors Home Insurance

Product Review

Was so easy to navigate the online application process. Great product, great price.


Rated: 5 out of 5

Susan - 9 months ago

Professional and able to provide the required...

Seniors Home Insurance

Product Review

Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.

Service Review

Professional and able to provide the required information.


Rated: 5 out of 5

Trusted Customer - a year ago

Excellent

Seniors Home Insurance

Service Review

Excellent


Rated: 5 out of 5

Michael Galea - a year ago

Price for vehicle insurance good. requirement for 2...

Seniors Home Insurance

Service Review

Price for vehicle insurance good. Requirement for 2 quotes because local regional township business is not on your list. In any event, our local regional township business needs to be happy with you too, if not, I would rather keep my more expensive insurer. There did not seem to be any opportunity to change this. Going to the next township to get another quote is not convenient.


Rated: 1 out of 5

Trusted Customer - a year ago

Excellent device and pricing

Seniors Home Insurance

Service Review

Excellent device and pricing


Rated: 5 out of 5

Trusted Customer - a year ago

Excellent

Seniors Home Insurance

Service Review

Excellent


Rated: 5 out of 5

Trusted Customer - a year ago

No trouble understanding what i needed

Seniors Home Insurance

Service Review

No trouble understanding what i needed


Rated: 5 out of 5

David Lidlow - a year ago

Very good all round customer services with competitive...

Seniors Home Insurance

Service Review

Very good all round customer services with competitive priced products. I changed from my existing insurance provider that I had had been with for many years. Cost saving was considerable. Shows there is very little reward for staying a loyal long-term customer.


Rated: 5 out of 5

Tatyana Byron - a year ago

Rang after quote and then follow up as promised. made...

Seniors Home Insurance

Service Review

Rang after quote and then follow up as promised. made it much easier.


Rated: 5 out of 5

Peter John Brady - a year ago

Very satisfying polite conversation.

Seniors Home Insurance

Service Review

Very satisfying polite conversation.


Rated: 5 out of 5

Ian Ratcliffe - a year ago

Good experience no pressure 👍

Seniors Home Insurance

Service Review

Good experience no pressure 👍


Rated: 5 out of 5

Richard Browne - a year ago

Took two calls to finally get the quote to contain the...

Seniors Home Insurance

Service Review

Took two calls to finally get the quote to contain the essential detail. Both consultants were courteous and helpful but it shouldn’t require two attempts.


Rated: 3 out of 5

Alice Idiculas - a year ago

I rang to get a quote for home and and contents. as i...

Seniors Home Insurance

Service Review

I rang to get a quote for home and and contents. As I had read in the reviews, my call was also picked up almost immediately by Lyn. Lyn patiently worked with me on excesses and premiums options until I chose one. Lyn's has the level of customer service required that the target client group of seniors need and expect. Pleased with our purchase for now.


Rated: 5 out of 5

Trusted Customer - a year ago

Very good service

Seniors Home Insurance

Service Review

Very good service


Rated: 5 out of 5

Trusted Customer - 8 months ago

Straightforward process to take out a home and...

Seniors Home Insurance

Product Review

Straightforward process to take out a home and contents policy. Good to have the option to add specified portable valuables (hearing aids) to the policy. When I needed to confirm a couple of issues by phone, my queries were handled efficiently and courteously.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 8 months ago

Very smooth and easy to follow.

Seniors Home Insurance

Product Review

Very smooth and easy to follow.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Straight forward process no pressure. tried an online...

Seniors Home Insurance

Product Review

straight forward process no pressure. tried an online quote then received a phone call all enquiries answered.


Rated: 5 out of 5

Trusted Customer - 8 months ago

It was an easy process to insure our property, it was...

Seniors Home Insurance

Product Review

It was an easy process to insure our property, it was also done professionally - much appreciated.


Rated: 5 out of 5

Malcolm Macdonald - 8 months ago

My new policy says we have no alarm this is...

Seniors Home Insurance

Product Review

My new policy says we have no alarm This is incorrect I tried calling, cut off midway through listening to very long spiel Tried calling again...another ridiculously long spiel, finally get on to Angeline who hangs up on me Maybe I made a mistake going with this Company


Rated: 2 out of 5

Trusted Customer - 8 months ago

I was extremely happy with with your help on setting...

Seniors Home Insurance

Product Review

I was extremely happy with with your help on setting up my policy


Rated: 5 out of 5

Trusted Customer - 8 months ago

I found your phone consultant clair very knowledgeable...

Seniors Home Insurance

Product Review

I found your phone consultant Clair very knowledgeable and helpful during the process of taking out a new home and contents insurance policy.


Rated: 4 out of 5

Giancarlo Novello - 9 months ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Keith Duley - 9 months ago

Expensive, slow, cumbersome. your customer service...

Seniors Home Insurance

Product Review

Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.


Rated: 3 out of 5

Trusted Customer - 9 months ago

Was so easy to navigate the online application...

Seniors Home Insurance

Product Review

Was so easy to navigate the online application process. Great product, great price.


Rated: 5 out of 5

Susan - 9 months ago

Everyone i dealt with while making my decision to take...

Seniors Home Insurance

Product Review

Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.


Rated: 5 out of 5

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