%
- Over all Percentage 92
- empty 8
Rated /5 from 633960135253 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,3396,0135,253 customer reviews.
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Reviews
1333-1345 of 6339 reviews
1333-1345 of 6013 reviews
1333-1345 of 5253 reviews
Trusted Customer - 2 years ago
The entire process was easy all information was...
Seniors Funeral Insurance
Product Review
Very easy and informative to make decision to purchase.
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 2 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 2 years ago
Considerate, helpful.
Seniors Term Life Insurance
Product Review
Suits my needs. Reasonable terms.
Service Review
Considerate, helpful.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 2 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Product Review
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 2 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - 2 years ago
Very friendly and helpful
Seniors Landlords Insurance
Product Review
Saved $400 by changing insurers.
Service Review
Very friendly and helpful
Trusted Customer - 2 years ago
Great service and online experience
Seniors Landlords Insurance
Product Review
Service Review
Great service and online experience
Michael Moelder - 2 years ago
Very informative and helpful
Seniors Car Insurance
Product Review
Good price and value for money
Service Review
Very informative and helpful
Gillian Davenport-lang - 2 years ago
Very efficient and helpful
Seniors Car Insurance
Product Review
Service Review
Very efficient and helpful
Trusted Customer - 2 years ago
Excellent very thorough and very friendly
Seniors Funeral Insurance
Service Review
Excellent very thorough and very friendly
Rob Bruce - 2 years ago
Would definitely recommend to others and will use...
Seniors Car Insurance
Service Review
Would definitely recommend to others and will use again. Great pricing and ease of navigation on the website.
Chariklia Acton - 2 years ago
Fast, efficient and pleasant, customer service person...
Seniors Funeral Insurance
Service Review
Fast, efficient and pleasant, customer service person was polite and explained the service I was looking for clearly and clarified anything that I was unsure of. Very Happy
Walter Puawai McDermott - 2 years ago
Provided good information easy to follow and yes i...
Seniors Home Insurance
Service Review
Provided good information easy to follow and yes I would definately recommend
Trusted Customer - 2 years ago
I rang to provide more information on my car insurance...
Seniors Car Insurance
Service Review
I rang to provide more information on my car insurance policy, John was on the ball understood what I required and immediately made amendments to my policy. I was pleased to be talking to a clear English speaking person that I could understand.
Trusted Customer - 2 years ago
Clear, concise and patient
Seniors Home Insurance
Service Review
Clear, concise and patient
Christine Taylor - 2 years ago
Very helpful and knowledgeable.price was good.
Seniors Car Insurance
Service Review
Very helpful and knowledgeable.Price was good.
Trusted Customer - 2 years ago
So far, so good. the process was smooth and the cost...
Seniors Car Insurance
Service Review
So far, so good. The process was smooth and the cost was very competitive.
Trusted Customer - 2 years ago
Would recommend & consider signing up with them again....
Seniors Home Insurance
Service Review
Would recommend & consider signing up with them again. Lynn was very helpful, & am happy with premium offered.
Trusted Customer - 2 years ago
Very competitive pricing with great features. very...
Seniors Car Insurance
Service Review
Very competitive pricing with great features. Very pleased we could take advantage of this insurance.
Trusted Customer - 2 years ago
Easy to use web page , insurance is a good price as...
Seniors Car Insurance
Service Review
Easy to use web page , insurance is a good price as well and affordable , we have been with seniors insurance for 4 years
Gary Zwanenburg - 2 years ago
Felt that everything was done to assist me in securing...
Seniors Home Insurance
Service Review
Felt that everything was done to assist me in securing a New Policy. Painless and very informative. Thank You.
Michael Needham - 2 years ago
The price was better than other companies
Seniors Home Insurance
Product Review
The price was better than other companies
Mark Hodges - 2 years ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - 2 years ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Marilyn Benisano - 2 years ago
The rate is good and excellent and affordable for us.
Seniors Term Life Insurance
Product Review
The rate is good and excellent and affordable for us.
Trusted Customer - 2 years ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - 2 years ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Trusted Customer - 2 years ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Trusted Customer - 2 years ago
Easy to get covered and peace of mind
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Steve Marshall - 2 years ago
Seniors Car Insurance
Product Review
Graeme Gartside - 2 years ago
Because the lady i spoke to was so helpful and...
Seniors Term Life Insurance
Product Review
Because the lady I spoke to was so helpful and friendly and made sure I was happy with the option I took.She is number one in my book!
Rita Harwood - 2 years ago
Good product, very good value
Seniors Home Insurance
Product Review
Good product, very good value
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