%
- Over all Percentage 92
- empty 8
Rated /5 from 693763925851 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,9376,3925,851 customer reviews.
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Reviews
1345-1357 of 6937 reviews
1345-1357 of 6392 reviews
1345-1357 of 5851 reviews
Trusted Customer - 2 years ago
Very easy service to navigate. great experience
Seniors Home Insurance
Product Review
Easy to purchase, realistic price for your average wage earners! Thank you ☺️
Service Review
Very easy service to navigate. Great experience
Trusted Customer - 2 years ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Lorraine Mccloughan - 2 years ago
Well done
Seniors Car Insurance
Product Review
The man I spoke to was very patient with me and guided me through, well done Australian Seniors
Service Review
Well done
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Trusted Customer - 2 years ago
Very good
Seniors Home Insurance
Product Review
Found reasonable home and contents cover.
Service Review
Very good
Trusted Customer - 2 years ago
Great service from a staff member who was polite and...
Seniors Car Insurance
Product Review
Great purchase and staff were fantastic with their help getting the required insurance for our vehicle. A big thank you to the staff member we dealt with. She answered all our questions.
Service Review
Great service from a staff member who was polite and helpful to make sure we achieved the outcome. The insurance price was so much below other companies.
Robert Butterly - 2 years ago
Very straightforward and no sales talk
Seniors Life Insurance
Product Review
Excellent service.
Service Review
Very straightforward and no sales talk
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
Staff were very knowledgeable and helpful
Trusted Customer - 2 years ago
Straightforward internet application, so no issues. i...
Seniors Car Insurance
Product Review
Much better value than my previous insurer. Straightforward process of getting quote. Clear and precise information in going forward.
Service Review
Straightforward internet application, so no issues. I was able to proceed to a satisfactory completion.
Sharon Kilby - 2 years ago
Excellent customer service, thankyou adam you made...
Seniors Car Insurance
Product Review
Excellent customer service. Thankyou Adam, you made the process very easy and you were patient to help me with support along the way. ⭐⭐⭐⭐⭐Five star review
Service Review
Excellent customer service, thankyou Adam You made the new car insurance policy very helpful, with lots of experience, very professional on approach, shared a couple laughs. Very nice experience, thankyou
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
Pauline Matene - 2 years ago
Great, very professional
Seniors Life Insurance
Product Review
He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount
Service Review
Great, very professional
Tanya Cauchi - 2 years ago
Excellent customer service, very easy to understand...
Seniors Funeral Insurance
Service Review
Excellent customer service, very easy to understand and very helpful thank you
Trusted Customer - 2 years ago
Happy with phone assistance. very professional and...
Seniors Home Insurance
Service Review
Happy with phone assistance. Very professional and well spoken representative with full description of insurance policy and coverage.
Frederik Preisler - 2 years ago
I wanted to give zero stars
Seniors Home Insurance
Service Review
I wanted to give zero stars
Michael Raftopoulos - 2 years ago
Great service
Seniors Term Life Insurance
Service Review
Great service
Trusted Customer - 2 years ago
The lady that i dealt with was so helpful and...
Seniors Car Insurance
Service Review
The lady that I dealt with was so helpful and extremely nice. She sorted out all my insurance needs and the whole experience was so much easier than I have had with other insurers. The phone call didn't take too long and thank you Seniors as you made it an enjoyable experience.....💜
Bernie Kummer - 2 years ago
Nothing seemed to stand out as better than others, but...
Seniors Car Insurance
Service Review
nothing seemed to stand out as better than others, but the options to reduce my premiums was much better, yet before I could shake a stick someone from the company called and harrassed me. I really wanted to pay my premium by BPAY becasue I do not want you to get or keep my card or bank account details - as that's a sure recipe for hackers.
Trusted Customer - 2 years ago
Well commuicated and ran through all my avalible types...
Seniors Home Insurance
Service Review
Well commuicated and ran through all my avalible types of polisies
Trusted Customer - 2 years ago
Competitive pricing for home and contents insurance.
Seniors Home Insurance
Service Review
Competitive pricing for home and contents insurance.
Trusted Customer - 2 years ago
Definitely would recommend to our friends, good...
Seniors Home Insurance
Service Review
Definitely would recommend to our friends, good customer service and friendly staff.
Trusted Customer - 2 years ago
Useless and unhelpful staff! one gave me a quote to...
Seniors Car Insurance
Service Review
Useless and unhelpful staff! One gave me a quote to change the car on my policy which was 50% higher than my current premium and 45% higher than an identical policy with Australian Seniors I obtained online. Another rang me to discuss the online quote but wouldn’t allow me to take out the cover until I provided them the odometer reading on the new car. I explained, it was a brand new car and that I would be collecting next week and needed the certificate on collection. I also explained that it was new so would have less than 50km on the clock and to put a note on the policy to confirm the actual reading at the first convenient time. Her response was that this wasn’t possible and that I should ring from the dealership with the reading! As it would be late on a Friday evening, I wasn’t confident they would provide the certificate in time for me to drive away. As if I didn’t have enough to contend with the car change over!
Wendy Pullen - 2 years ago
Zinta was so lovely i was getting quotes from lots of...
Seniors Funeral Insurance
Service Review
ZINTA was so lovely I was getting quotes from lots of funeral insurance companies. But she was the one that sold me on yours.
Thien Lim - 2 years ago
Good service
Seniors Home Insurance
Service Review
Good Service
Trusted Customer - 2 years ago
Easy to purchase, realistic price for your average...
Seniors Home Insurance
Product Review
Easy to purchase, realistic price for your average wage earners! Thank you ☺️
Trusted Customer - 2 years ago
The policy was very much like other offers from other...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Lorraine Mccloughan - 2 years ago
The man i spoke to was very patient with me and guided...
Seniors Car Insurance
Product Review
The man I spoke to was very patient with me and guided me through, well done Australian Seniors
Trusted Customer - 2 years ago
Good and clear communication with the...
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Trusted Customer - 2 years ago
Found reasonable home and contents cover.
Seniors Home Insurance
Product Review
Found reasonable home and contents cover.
Trusted Customer - 2 years ago
Great purchase and staff were fantastic with their...
Seniors Car Insurance
Product Review
Great purchase and staff were fantastic with their help getting the required insurance for our vehicle. A big thank you to the staff member we dealt with. She answered all our questions.
Robert Butterly - 2 years ago
Excellent service.
Seniors Life Insurance
Product Review
Excellent service.
Trusted Customer - 2 years ago
Staff were very knowledgeable and helpful
Seniors Car Insurance
Product Review
Staff were very knowledgeable and helpful
Trusted Customer - 2 years ago
Much better value than my previous insurer....
Seniors Car Insurance
Product Review
Much better value than my previous insurer. Straightforward process of getting quote. Clear and precise information in going forward.
Sharon Kilby - 2 years ago
Excellent customer service. thankyou adam, you made...
Seniors Car Insurance
Product Review
Excellent customer service. Thankyou Adam, you made the process very easy and you were patient to help me with support along the way. ⭐⭐⭐⭐⭐Five star review
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
Pauline Matene - 2 years ago
He knew what he was talking about. very polite, very...
Seniors Life Insurance
Product Review
He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount
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