%
- Over all Percentage 92
- empty 8
Rated /5 from 634460155258 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,3446,0155,258 customer reviews.
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Reviews
1333-1345 of 6344 reviews
1333-1345 of 6015 reviews
1333-1345 of 5258 reviews
David Patty Lawrance - 2 years ago
Great friendly service, good rates and very...
Seniors Home Insurance
Product Review
Service Review
Great friendly service, good rates and very understanding
Christine Anne Camilleri - 2 years ago
Great service and well explained and helpful. thank...
Seniors Funeral Insurance
Product Review
Great insurance plan. Very well informed by Alfie. Feel safe with this funeral plan.
Service Review
Great service and well explained and helpful. Thank you to Alfie for his phone call and help.
Eddie Coleman - 2 years ago
Easy and quick to get quote and sign the
Seniors Car Insurance
Product Review
Service Review
Easy and quick to get quote and sign the
Trusted Customer - 2 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Trusted Customer - 2 years ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 2 years ago
The entire process was easy all information was...
Seniors Funeral Insurance
Product Review
Very easy and informative to make decision to purchase.
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 2 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 2 years ago
Considerate, helpful.
Seniors Term Life Insurance
Product Review
Suits my needs. Reasonable terms.
Service Review
Considerate, helpful.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 2 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Product Review
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Trusted Customer - 2 years ago
Benefits, flexibility of premium and amount insured. ...
Seniors Term Life Insurance
Service Review
Benefits, flexibility of premium and amount insured. Positive attitude of sales rep. All queries answered.
David Currie - 2 years ago
Recommended
Seniors Term Life Insurance
Service Review
Recommended
Trusted Customer - 2 years ago
Excellent very thorough and very friendly
Seniors Funeral Insurance
Service Review
Excellent very thorough and very friendly
Rob Bruce - 2 years ago
Would definitely recommend to others and will use...
Seniors Car Insurance
Service Review
Would definitely recommend to others and will use again. Great pricing and ease of navigation on the website.
Chariklia Acton - 2 years ago
Fast, efficient and pleasant, customer service person...
Seniors Funeral Insurance
Service Review
Fast, efficient and pleasant, customer service person was polite and explained the service I was looking for clearly and clarified anything that I was unsure of. Very Happy
Walter Puawai McDermott - 2 years ago
Provided good information easy to follow and yes i...
Seniors Home Insurance
Service Review
Provided good information easy to follow and yes I would definately recommend
Trusted Customer - 2 years ago
I rang to provide more information on my car insurance...
Seniors Car Insurance
Service Review
I rang to provide more information on my car insurance policy, John was on the ball understood what I required and immediately made amendments to my policy. I was pleased to be talking to a clear English speaking person that I could understand.
Trusted Customer - 2 years ago
Clear, concise and patient
Seniors Home Insurance
Service Review
Clear, concise and patient
Christine Taylor - 2 years ago
Very helpful and knowledgeable.price was good.
Seniors Car Insurance
Service Review
Very helpful and knowledgeable.Price was good.
Trusted Customer - 2 years ago
So far, so good. the process was smooth and the cost...
Seniors Car Insurance
Service Review
So far, so good. The process was smooth and the cost was very competitive.
Trusted Customer - 2 years ago
Would recommend & consider signing up with them again....
Seniors Home Insurance
Service Review
Would recommend & consider signing up with them again. Lynn was very helpful, & am happy with premium offered.
Trusted Customer - 2 years ago
Very competitive pricing with great features. very...
Seniors Car Insurance
Service Review
Very competitive pricing with great features. Very pleased we could take advantage of this insurance.
Trusted Customer - 2 years ago
Saved $300. that's a lot!
Seniors Home Insurance
Product Review
Saved $300. That's a lot!
Nickela Brown - 2 years ago
Very easy to obtain car insurance online.
Seniors Car Insurance
Product Review
Very easy to obtain car insurance online.
Trusted Customer - 2 years ago
Because i liked the price quoted and was treated very...
Seniors Home Insurance
Product Review
Because I liked the price quoted and was treated very well
Trusted Customer - 2 years ago
No knowledge of them apart from this procedure of...
Seniors Home Insurance
Product Review
No knowledge of them apart from this procedure of taking up insurance with them. I will hold my judgement for now.
Trusted Customer - 2 years ago
Professional & experience
Seniors Funeral Insurance
Product Review
Professional & experience
Michael Needham - 2 years ago
The price was better than other companies
Seniors Home Insurance
Product Review
The price was better than other companies
Mark Hodges - 2 years ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - 2 years ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Marilyn Benisano - 2 years ago
The rate is good and excellent and affordable for us.
Seniors Term Life Insurance
Product Review
The rate is good and excellent and affordable for us.
Trusted Customer - 2 years ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - 2 years ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Trusted Customer - 2 years ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
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