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- Over all Percentage 92
- empty 8
Rated /5 from 612458705038 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,1245,8705,038 customer reviews.
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Reviews
1117-1129 of 6124 reviews
1117-1129 of 5870 reviews
1117-1129 of 5038 reviews
Trusted Customer - 2 years ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 2 years ago
The entire process was easy all information was...
Seniors Funeral Insurance
Product Review
Very easy and informative to make decision to purchase.
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 2 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 2 years ago
Considerate, helpful.
Seniors Term Life Insurance
Product Review
Suits my needs. Reasonable terms.
Service Review
Considerate, helpful.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 2 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Product Review
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 2 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - 2 years ago
Very friendly and helpful
Seniors Landlords Insurance
Product Review
Saved $400 by changing insurers.
Service Review
Very friendly and helpful
Trusted Customer - 2 years ago
Great service and online experience
Seniors Landlords Insurance
Product Review
Service Review
Great service and online experience
Michael Moelder - 2 years ago
Very informative and helpful
Seniors Car Insurance
Product Review
Good price and value for money
Service Review
Very informative and helpful
Paul Wootton - 2 years ago
Easy to talk with, polite
Seniors Home Insurance
Service Review
Easy to talk with, polite
Trusted Customer - 2 years ago
The online quote was very easy to use and the price...
Seniors Car Insurance
Service Review
The online quote was very easy to use and the price quoted was very good
Trusted Customer - 2 years ago
Answered the call quickly and we’re very helpful and...
Seniors Car Insurance
Service Review
Answered the call quickly and we’re very helpful and easy to understand
George Hopa - 2 years ago
It’s a yes fantastic service very professional and...
Seniors Term Life Insurance
Service Review
It’s a yes fantastic service very professional and quick found it easy going and could understand what he was selling me was absolutely worth while oh yeah
Michael Corcoran - 2 years ago
Very helpful and precise with all details.customer...
Seniors Term Life Insurance
Service Review
VERY HELPFUL AND PRECISE WITH ALL DETAILS.CUSTOMER SERVICE WAS EXCELLENT.VERY HAPPY OVER ALL.
Barry Taylor - 2 years ago
Filed to get pone back on time advised
Seniors Home Insurance
Service Review
Filed to get pone back on time advised
Davenell Kevin Brohier - 2 years ago
Very prompt and efficient
Seniors Term Life Insurance
Service Review
Very prompt and efficient
Dianne Mannell - 2 years ago
Very easy to understand pleasant experience online no...
Seniors Home Insurance
Service Review
Very easy to understand pleasant experience online no problems .Saved quite a lot changing my insurance wish I had of did it earlier
Wayne Richardson - 2 years ago
Very easy and competitive prices
Seniors Car Insurance
Service Review
Very easy and competitive prices
Barry Jenkins - 2 years ago
Excellent on-line application easy to follow and...
Seniors Home Insurance
Service Review
Excellent on-line application easy to follow and tailor to one's needs and extremely pleasing outcome.
James Goble - 2 years ago
Very pleasant helpful staff. explained all the...
Seniors Funeral Insurance
Service Review
Very pleasant helpful staff. Explained all the options, benefits and features. Took the time to listen.
Christopher - 2 years ago
Great service, great people, great price, easy to...
Seniors Car Insurance
Service Review
Great service, great people, great price, easy to apply, and friendly
Trusted Customer - 2 years ago
Professional & experience
Seniors Funeral Insurance
Product Review
Professional & experience
Michael Needham - 2 years ago
The price was better than other companies
Seniors Home Insurance
Product Review
The price was better than other companies
Mark Hodges - 2 years ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - 2 years ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Marilyn Benisano - 2 years ago
The rate is good and excellent and affordable for us.
Seniors Term Life Insurance
Product Review
The rate is good and excellent and affordable for us.
Trusted Customer - 2 years ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - 2 years ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Trusted Customer - 2 years ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Trusted Customer - 2 years ago
Easy to get covered and peace of mind
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Steve Marshall - 2 years ago
Seniors Car Insurance
Product Review
Graeme Gartside - 2 years ago
Because the lady i spoke to was so helpful and...
Seniors Term Life Insurance
Product Review
Because the lady I spoke to was so helpful and friendly and made sure I was happy with the option I took.She is number one in my book!
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