%
- Over all Percentage 92
- empty 8
Rated /5 from 676562845679 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,7656,2845,679 customer reviews.
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Reviews
805-817 of 6765 reviews
805-817 of 6284 reviews
805-817 of 5679 reviews
Trusted Customer - 12 months ago
Very difficult to remain listening to the operator
Seniors Life Insurance
Product Review
Repetatve information I know operators are required to follow script but it was so painful and slow
Service Review
Very difficult to remain listening to the operator
Trusted Customer - 12 months ago
As before excellent
Seniors Car Insurance
Product Review
Everything handled and explained very. Very polite. Many thanks. Michael
Service Review
As before excellent
Gavin Paul Parker - 12 months ago
Great service. easy to communicate. make changes, add...
Seniors Life Insurance
Product Review
Helpful staff. Easy to understand . All done very quickly. Know exactly where you stand.
Service Review
Great service. Easy to communicate. Make changes, Add imformation.
Debra Treiguts - 12 months ago
Informative,polite and not rushed
Seniors Car Insurance
Product Review
The phone consultation was informative and very helpful,the insurance we chose suits our needs and was by far the most affordable
Service Review
Informative,polite and not rushed
Trusted Customer - 12 months ago
Very good customer service very efficient provider ....
Seniors Life Insurance
Product Review
Promptly providing action to queries re insurance cover and assist during the application so far. Not leaving any hanging questions of the applicants to be answered on their questions.
Service Review
Very good customer service very efficient provider . Nothing mu h I can say at the moment considering that I am just a new policy owner.
Keith Nazareth - 12 months ago
With the exception of confusing automatic select menu,...
Seniors Car Insurance
Product Review
We were picking up our new car, a call to Aust Seniors and obtained a no fuss quote from Claire, which we accepted, and our cover began immediately. The price was more than competitive and we now have 2 policies with them, there is a possibilityvof a this d cover early next week.
Service Review
With the exception of confusing automatic select menu, once we got through to the correct dept the service we received from Claire was friendly, informative & succinct which helped us make a fast but informed decision moving forward for our new car.
Trusted Customer - 12 months ago
Excellent and very understanding
Seniors Life Insurance
Product Review
Service Review
Excellent and very understanding
Trusted Customer - 12 months ago
Person onthe phone was most helpful. answered all of...
Seniors Car Insurance
Product Review
very satisfied with the insurance
Service Review
person onthe phone was most helpful. Answered all of my questions
Trusted Customer - 12 months ago
Very good
Seniors Life Insurance
Product Review
I am happy now because I got life insurance for my 8 grandchildren I help them out what ever they need their money for
Service Review
Very good
Trusted Customer - 12 months ago
Excellent service via phone. respectful.
Seniors Car Insurance
Product Review
Very helpful person on phone explaining everything well
Service Review
Excellent service via phone. Respectful.
Trusted Customer - 12 months ago
Very courteous, patient and knowledgeable. very...
Seniors Life Insurance
Product Review
Happy with the service and plans. Would highly recommend.
Service Review
Very courteous, patient and knowledgeable. Very friendly and felt comfortable talking to the service officer.
Rodney Mellor - 12 months ago
I was originally very skeptical of talking to someone...
Seniors Home Insurance
Product Review
I was looking at home and contents insurance. The lass I spoke to was so helpful. She explained everything in detail. She went over our contents insured value to ensure we were not under-estimating values. I could speak highly enough of the service over the phone. she wasn't pushy and didn't try to upsell me as some do.
Service Review
I was originally very skeptical of talking to someone as I was comparing the market. Most times they try and sell you a product you don't really need. In this case, they were very helpful and took their time to explain in detail what the policy would mean to us. They guided me to links on their website giving more detail as she was explaining it. Great customer service and yes, switched to Australian Seniors' Insurance.
Peter Rivers - a year ago
The life insurance policy is too expensive. tried to...
Seniors Life Insurance
Service Review
The life insurance policy is too expensive. Tried to cancel the policy but can’t cancel immediately, have to wait for a service rep to call me within 48 hours of asking to cancel my policy. Most other companies can. Cancel policies immediately.
Karen Hall - a year ago
Most helpful and answered all of my questions. ...
Seniors Life Insurance
Service Review
Most helpful and answered all of my questions. Thank you, 👍😊
Trusted Customer - a year ago
Fantastic
Seniors Life Insurance
Service Review
Fantastic
Trusted Customer - a year ago
Great job
Seniors Car Insurance
Service Review
Great job
Trusted Customer - a year ago
Very helpful
Seniors Funeral Insurance
Service Review
Very helpful
Trusted Customer - a year ago
Fantastic, understood the policy as it was very well...
Seniors Home Insurance
Service Review
Fantastic, understood the policy as it was very well explained and saved us money. We now have a better policy for a lower price. Thank you Travis for your patients and support. You helped us choose a home and contents cover We are happy with. Thank you Elliot for your help and support with choosing the best car insurance.
Trusted Customer - a year ago
Excellent
Seniors Funeral Insurance
Service Review
Excellent
Trusted Customer - a year ago
Exceptional pretty hard to expand on that word.
Seniors Home Insurance
Service Review
Exceptional Pretty hard to expand on that word.
Trusted Customer - a year ago
Very good
Seniors Funeral Insurance
Service Review
Very good
Neale Anderson - a year ago
Well it’s all on line so i haven’t had any “service”...
Seniors Home Insurance
Service Review
Well it’s all on line so I haven’t had any “service” as such but the process was pretty easy. I did get a follow up call after I’d completed signing up. I didn’t have any Qs so it wasn’t useful at the time.
Barrie Vaughan - a year ago
No service as i did what was required on line
Seniors Car Insurance
Service Review
No service as I did what was required on line
Trusted Customer - a year ago
I have already done that.
Seniors Home Insurance
Service Review
I have already done that.
Trusted Customer - 12 months ago
Repetatve information i know operators are ...
Seniors Life Insurance
Product Review
Repetatve information I know operators are required to follow script but it was so painful and slow
Trusted Customer - 12 months ago
Everything handled and explained very. very...
Seniors Car Insurance
Product Review
Everything handled and explained very. Very polite. Many thanks. Michael
Gavin Paul Parker - 12 months ago
Helpful staff. easy to understand . all done very...
Seniors Life Insurance
Product Review
Helpful staff. Easy to understand . All done very quickly. Know exactly where you stand.
Debra Treiguts - 12 months ago
The phone consultation was informative and very...
Seniors Car Insurance
Product Review
The phone consultation was informative and very helpful,the insurance we chose suits our needs and was by far the most affordable
Trusted Customer - 12 months ago
Promptly providing action to queries re insurance...
Seniors Life Insurance
Product Review
Promptly providing action to queries re insurance cover and assist during the application so far. Not leaving any hanging questions of the applicants to be answered on their questions.
Keith Nazareth - 12 months ago
We were picking up our new car, a call to aust seniors...
Seniors Car Insurance
Product Review
We were picking up our new car, a call to Aust Seniors and obtained a no fuss quote from Claire, which we accepted, and our cover began immediately. The price was more than competitive and we now have 2 policies with them, there is a possibilityvof a this d cover early next week.
Trusted Customer - 12 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 12 months ago
Very satisfied with the insurance
Seniors Car Insurance
Product Review
very satisfied with the insurance
Trusted Customer - 12 months ago
I am happy now because i got life insurance for my 8...
Seniors Life Insurance
Product Review
I am happy now because I got life insurance for my 8 grandchildren I help them out what ever they need their money for
Trusted Customer - 12 months ago
Very helpful person on phone explaining everything well
Seniors Car Insurance
Product Review
Very helpful person on phone explaining everything well
Trusted Customer - 12 months ago
Happy with the service and plans. would highly...
Seniors Life Insurance
Product Review
Happy with the service and plans. Would highly recommend.
Rodney Mellor - 12 months ago
I was looking at home and contents insurance. the...
Seniors Home Insurance
Product Review
I was looking at home and contents insurance. The lass I spoke to was so helpful. She explained everything in detail. She went over our contents insured value to ensure we were not under-estimating values. I could speak highly enough of the service over the phone. she wasn't pushy and didn't try to upsell me as some do.
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