%
- Over all Percentage 92
- empty 8
Rated /5 from 676562845679 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,7656,2845,679 customer reviews.
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Reviews
829-841 of 6765 reviews
829-841 of 6284 reviews
829-841 of 5679 reviews
Trusted Customer - 12 months ago
Operator ok
Seniors Landlords Insurance
Product Review
Purchased new landlord policy.Started online and finished by-phone.l found terms of payment misleading as l was expecting a discount for paying full 12 months but that was not the case.Wording on payment needs clarification.
Service Review
operator ok
Trusted Customer - 12 months ago
Excellent service and the staff had good product...
Seniors Funeral Insurance
Product Review
Excellent service and the product is good value for us
Service Review
Excellent service and the staff had good product knowledge
Trusted Customer - 12 months ago
The cover that i took out seemed to cover what i...
Seniors Home Insurance
Product Review
I did a quote review about house and contents insurance and was happy with the cover so phoned and organised it and was happy with the response
Service Review
the cover that I took out seemed to cover what I needed and was happy with the service
Hikatoa Nepe - 12 months ago
The online experience was not very good, as it was...
Seniors Home Insurance
Product Review
Service Review
the online experience was not very good, as it was very hard to navigate, then I could not do what I wanted too, if i changed something I would have to start at the beginning. I then spoke to an agent, who got me through it without any issues, more than I could have done online, and more was explained. It seems more beneficial to go through an agent.
Trusted Customer - 12 months ago
Seniors Home Insurance
Product Review
Insurance consultant Jonathon was very personable,confident in his insurance knowledge and that flowed through to us.Made the switch from NRMA easy.
Trusted Customer - 12 months ago
I was initially a little annoyed, as i had given a...
Seniors Life Insurance
Product Review
Service Review
I was initially a little annoyed, as I had given a date and time that I would make myself available to your staff, but was continually called out of those times while I had to concentrate on customers or specific tasks, however they finally managed to call me at an agreed time and I could spend some time with your staff member. (forgive me I can't remember their name) I've even looked at your motor vehicle insurance, but its quite a bit higher than the other one I'm looking at
Trusted Customer - 12 months ago
Seniors Home Insurance
Product Review
SO FAR SO GOOD. I haven't received anything as yet, so hard to comment, at this stage
Trusted Customer - 12 months ago
It was a good online experience
Seniors Car Insurance
Product Review
My online quote for car insurance was easy to navigate through. Making my decision to accept the quote a lot easier.
Service Review
It was a good online experience
Trusted Customer - 12 months ago
Quick and easy
Seniors Funeral Insurance
Product Review
All good for now new customer
Service Review
Quick and easy
Alan Smith - 12 months ago
Follow-up experience was frustrating. my policy date...
Seniors Car Insurance
Product Review
Good coureous service by the gentleman who phoned.
Service Review
Follow-up experience was frustrating. My policy date starts tomorrow, but still no documentation received from Aust Seniors — they blame Australia Post who (according to them) has 15 business days to deliver their mail. (I'd call 15 business days "lost in the post"!) On top of that, Aust Seniors still hasn't deducted my payment, which apparently may take days AFTER the policy commences. However, they assure me I'm still covered, even though I haven't paid. (I somehow doubt that, if I made a claim, and hadn't yet paid, they'd cover me.) I had expected better from Aust Seniors - brilliant when selling the policy, less so now.
Valerie Higginson - 12 months ago
Follow up phone call to discuss my requirements was...
Seniors Landlords Insurance
Product Review
I appreciated the call to my online quote. The representative who rang was excellent. She understood my needs, clarified my queries which enabled me to obtain the appropriate insurance required
Service Review
Follow up phone call to discuss my requirements was appreciated, informative & the representative was friendly, patient & knowledgeable
Trusted Customer - 12 months ago
Seniors Car Insurance
Product Review
Very happy with the assistance given.
Trusted Customer - a year ago
Did not speak to anyone just insured my car on website.
Seniors Car Insurance
Service Review
Did not speak to anyone just insured my car on website.
Trusted Customer - a year ago
Very helpful and kept us in the loop throughout the...
Seniors Car Insurance
Service Review
Very helpful and kept us in the loop throughout the whole process. Any questions we had were answered without hesitation.
Trusted Customer - a year ago
Clear and informative communication. the time taken...
Seniors Home Insurance
Service Review
Clear and informative communication. The time taken to explain and work through our enquiry was comforting and considerate.
Michael Swain - a year ago
Good information provided during the lengthy process.
Seniors Home Insurance
Service Review
Good information provided during the lengthy process.
Trusted Customer - a year ago
Great service
Seniors Life Insurance
Service Review
Great service
Trusted Customer - a year ago
I got the insurance i needed and the customer service...
Seniors Car Insurance
Service Review
i got the insurance i needed and the customer service person, Zac Finch was very helpful.
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Trusted Customer - a year ago
Excellent efficient easy
Seniors Life Insurance
Service Review
Excellent Efficient Easy
Maria Pak - 2 years ago
Good value
Seniors Home Insurance
Service Review
Good value
Martin Walters - 2 years ago
See my previous comments on the page before.
Seniors Home Insurance
Service Review
See my previous comments on the page before.
Trusted Customer - 2 years ago
I called to get details of their home contents...
Seniors Home Insurance
Service Review
I called to get details of their home contents insurance. All our concerns were answered clearly and honestly. We were happy to change to this insurer after the phone call. Good service and a good value product.
Trusted Customer - 12 months ago
Purchased new landlord policy.started online and...
Seniors Landlords Insurance
Product Review
Purchased new landlord policy.Started online and finished by-phone.l found terms of payment misleading as l was expecting a discount for paying full 12 months but that was not the case.Wording on payment needs clarification.
Trusted Customer - 12 months ago
Excellent service and the product is good value for us
Seniors Funeral Insurance
Product Review
Excellent service and the product is good value for us
Trusted Customer - 12 months ago
I did a quote review about house and contents...
Seniors Home Insurance
Product Review
I did a quote review about house and contents insurance and was happy with the cover so phoned and organised it and was happy with the response
Hikatoa Nepe - 12 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 12 months ago
Insurance consultant jonathon was very...
Seniors Home Insurance
Product Review
Insurance consultant Jonathon was very personable,confident in his insurance knowledge and that flowed through to us.Made the switch from NRMA easy.
Trusted Customer - 12 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 12 months ago
So far so good. i haven't received anything as yet, so...
Seniors Home Insurance
Product Review
SO FAR SO GOOD. I haven't received anything as yet, so hard to comment, at this stage
Trusted Customer - 12 months ago
My online quote for car insurance was easy to...
Seniors Car Insurance
Product Review
My online quote for car insurance was easy to navigate through. Making my decision to accept the quote a lot easier.
Trusted Customer - 12 months ago
All good for now new customer
Seniors Funeral Insurance
Product Review
All good for now new customer
Alan Smith - 12 months ago
Good coureous service by the gentleman who phoned.
Seniors Car Insurance
Product Review
Good coureous service by the gentleman who phoned.
Valerie Higginson - 12 months ago
I appreciated the call to my online quote. the...
Seniors Landlords Insurance
Product Review
I appreciated the call to my online quote. The representative who rang was excellent. She understood my needs, clarified my queries which enabled me to obtain the appropriate insurance required
Trusted Customer - 12 months ago
Very happy with the assistance given.
Seniors Car Insurance
Product Review
Very happy with the assistance given.
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