%
- Over all Percentage 92
- empty 8
Rated /5 from 711965046033 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,1196,5046,033 customer reviews.
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Reviews
829-841 of 7119 reviews
829-841 of 6504 reviews
829-841 of 6033 reviews
Jennifer Prince - 10 months ago
It was excellent and knowing my family will be covered...
Seniors Life Insurance
Product Review
Easy to talk to and was very good at explaining everything I needed to know which made it easier to choose I’m so happy
Service Review
It was excellent and knowing my family will be covered makes me feel so happy
Trusted Customer - 10 months ago
Seniors Landlords Insurance
Product Review
Purchase Landlords insurance. Rachel was the lady dealing with this. She was clear and concise and pleasant and answered all questions. It is difficult dealing with a person that has English as a second language so I was delighted to speak to Rachel.
Trusted Customer - 10 months ago
Very clear and concise re conditions and polite and...
Seniors Life Insurance
Product Review
Very clear and concise re conditions. polite respectful and courteous and responsive to our concerns.
Service Review
Very clear and concise re conditions and polite and courteous. responsive in a caring way to our enquiries.
Trusted Customer - 10 months ago
Fair to good
Seniors Landlords Insurance
Product Review
Overall the purchase was good and reasonably pain free. The salesman seemed to have limited knowledge. He had no idea what cement/fibro cladding was in the house that is only 15 years old. He put it down as cement and when I received the policy I noticed this and when I pointed it out to Seniors they have now bumped up the monthly premium around 10 dollars a month. The other issue was the salesman would not complete the sale on the first call as he wanted me to send my mothers POA document through again even though Seniors already had this document from my mothers other house which is insured with them. I emailed it through the next day but didn’t hear anything for a week and I had to chase it up myself to get the insurance in place. It was nowhere near as easy as the initial house I insured with them earlier in the year.
Service Review
Fair to good
Nola Pearmain - 10 months ago
I didn't receive any service.
Seniors Car Insurance
Product Review
I purchased a motor vehicle insurance policy but found the next day I could get a better deal elsewhere. Tried to call to cancel the policy, however, found it much too difficult to manage to speak with someone. When you first phone up you are met with a five-minute spiel about Seniors insurance products. I tried four times to contact someone, but my phone kept dropping out. I am really quite annoyed that it is so difficult to get to speak with someone. I have sent emails and received replies, which are confusing to me.
Service Review
I didn't receive any service.
Trusted Customer - 10 months ago
Xxxl
Seniors Home Insurance
Product Review
Good
Service Review
Xxxl
Trusted Customer - 10 months ago
Seniors Home Insurance
Product Review
David responded to online enquiry for a quote within about 20 minutes. Very helpful. He rang back on time as arranged to give us a couple of days to decide. We saved about $700.
Thalith Wijenayake - 10 months ago
I was very happy with the service i received. the...
Seniors Car Insurance
Product Review
Good customer service.
Service Review
I was very happy with the service I received. The staff were friendly, professional, and took the time to explain everything clearly. I felt listened to and well cared for throughout the entire experience. Everything was handled efficiently, and the environment was clean and welcoming. I would definitely recommend this service to others.
Trusted Customer - 10 months ago
Very good
Seniors Funeral Insurance
Product Review
Very happy with the professional service
Service Review
Very good
Trusted Customer - 10 months ago
Friendly staff
Seniors Life Insurance
Product Review
The staff is very nice and friendly talking to me about my enquire,
Service Review
Friendly staff
Helen Pemberton - 10 months ago
I was impressed to receive a phone call just as i was...
Seniors Car Insurance
Product Review
I was seeking car insurance as the renewal premium offered by my current insurer seemed outrageous. I phoned them to query if a mistake had been made but was rebuffed. I enquired from family members and was given Seniors as one option. My online enquiry was followed up by a phone call from you and I completed the purchase as a result. I saved over $900.00 by not insuring with my previous provider. Caveat Emptor.
Service Review
I was impressed to receive a phone call just as I was completing an online purchase. I did the transaction with the phone call. This was a little tedious as I had already read all the terms and conditions but I was aware that the caller had to state them as part of
Trusted Customer - 10 months ago
Better than the rest and covers me exactly for my...
Seniors Home Insurance
Product Review
Nice to actually speak to PEOPLE. Quality policy at acceptable price
Service Review
Better than the rest and covers me exactly for my needs.
David Kelly - a year ago
Fully engaged by consultant assessing my needs
Seniors Car Insurance
Service Review
Fully engaged by consultant assessing my needs
Trusted Customer - a year ago
Explained very well polite well and clear spoken
Seniors Life Insurance
Service Review
Explained very well Polite well and CLEAR spoken
Joao Carlos Correia - a year ago
Quick and easy friendly and helpful
Seniors Funeral Insurance
Service Review
Quick and easy Friendly and helpful
Trusted Customer - a year ago
Profesional
Seniors Home Insurance
Service Review
Profesional
Trusted Customer - a year ago
The person that helped me was very helpful and polite...
Seniors Life Insurance
Service Review
The person that helped me was very helpful and polite . He helped me and explained all my options before i made my decision about which policy I would like to purchase.
Samuel Brittain - a year ago
Good service and understanding
Seniors Home Insurance
Service Review
Good service and understanding
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Service Review
Excellent
Trusted Customer - a year ago
Good service
Seniors Life Insurance
Service Review
Good service
Trusted Customer - a year ago
Excellent service seniors life insurance company. i...
Seniors Life Insurance
Service Review
Excellent Service Seniors Life Insurance Company. I really appreciate the help and opportunity that this has given my Children in their Life's. Thankyou Seniors Life Insurance Company for your Policy for my six beautiful Children. Hopefully they will be honoured in receiving a payment from Seniors Life Insurance Company. Thankyou very much Seniors Life Insurance Company. I am grateful and happy with the Service you have Provided for me. Your sincerely Toni Addison ❣
Geoff H - a year ago
Easy to access a department, don't have to wait for...
Seniors Home Insurance
Service Review
Easy to access a department, don't have to wait for hours to get to talk to someone. At the odd time I needed assistance with a policy or claim, the company is extremely easy to contact and to speak to Australian based representative. Highly recommend.
Trusted Customer - a year ago
Web quotes and a phone call from a real person which...
Seniors Home Insurance
Service Review
web quotes and a phone call from a real person which made me feel important.
Trusted Customer - a year ago
Initial contact great
Seniors Life Insurance
Service Review
Initial contact great
Jennifer Prince - 10 months ago
Easy to talk to and was very good at explaining...
Seniors Life Insurance
Product Review
Easy to talk to and was very good at explaining everything I needed to know which made it easier to choose I’m so happy
Trusted Customer - 10 months ago
Purchase landlords insurance. rachel was the lady...
Seniors Landlords Insurance
Product Review
Purchase Landlords insurance. Rachel was the lady dealing with this. She was clear and concise and pleasant and answered all questions. It is difficult dealing with a person that has English as a second language so I was delighted to speak to Rachel.
Trusted Customer - 10 months ago
Very clear and concise re conditions. polite...
Seniors Life Insurance
Product Review
Very clear and concise re conditions. polite respectful and courteous and responsive to our concerns.
Trusted Customer - 10 months ago
Overall the purchase was good and reasonably pain...
Seniors Landlords Insurance
Product Review
Overall the purchase was good and reasonably pain free. The salesman seemed to have limited knowledge. He had no idea what cement/fibro cladding was in the house that is only 15 years old. He put it down as cement and when I received the policy I noticed this and when I pointed it out to Seniors they have now bumped up the monthly premium around 10 dollars a month. The other issue was the salesman would not complete the sale on the first call as he wanted me to send my mothers POA document through again even though Seniors already had this document from my mothers other house which is insured with them. I emailed it through the next day but didn’t hear anything for a week and I had to chase it up myself to get the insurance in place. It was nowhere near as easy as the initial house I insured with them earlier in the year.
Nola Pearmain - 10 months ago
I purchased a motor vehicle insurance policy but found...
Seniors Car Insurance
Product Review
I purchased a motor vehicle insurance policy but found the next day I could get a better deal elsewhere. Tried to call to cancel the policy, however, found it much too difficult to manage to speak with someone. When you first phone up you are met with a five-minute spiel about Seniors insurance products. I tried four times to contact someone, but my phone kept dropping out. I am really quite annoyed that it is so difficult to get to speak with someone. I have sent emails and received replies, which are confusing to me.
Trusted Customer - 10 months ago
Good
Seniors Home Insurance
Product Review
Good
Trusted Customer - 10 months ago
David responded to online enquiry for a quote within...
Seniors Home Insurance
Product Review
David responded to online enquiry for a quote within about 20 minutes. Very helpful. He rang back on time as arranged to give us a couple of days to decide. We saved about $700.
Thalith Wijenayake - 10 months ago
Good customer service.
Seniors Car Insurance
Product Review
Good customer service.
Trusted Customer - 10 months ago
Very happy with the professional service
Seniors Funeral Insurance
Product Review
Very happy with the professional service
Trusted Customer - 10 months ago
The staff is very nice and friendly talking to me...
Seniors Life Insurance
Product Review
The staff is very nice and friendly talking to me about my enquire,
Helen Pemberton - 10 months ago
I was seeking car insurance as the renewal premium...
Seniors Car Insurance
Product Review
I was seeking car insurance as the renewal premium offered by my current insurer seemed outrageous. I phoned them to query if a mistake had been made but was rebuffed. I enquired from family members and was given Seniors as one option. My online enquiry was followed up by a phone call from you and I completed the purchase as a result. I saved over $900.00 by not insuring with my previous provider. Caveat Emptor.
Trusted Customer - 10 months ago
Nice to actually speak to people. quality policy at...
Seniors Home Insurance
Product Review
Nice to actually speak to PEOPLE. Quality policy at acceptable price
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