%
- Over all Percentage 92
- empty 8
Rated /5 from 715865276072 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,1586,5276,072 customer reviews.
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Reviews
3409-3421 of 7158 reviews
3409-3421 of 6527 reviews
3409-3421 of 6072 reviews
Trusted Customer - 5 years ago
They were very efficient and thorough through our...
Seniors Car Insurance
Service Review
they were very efficient and thorough through our discussion re-my car insurance. They were able to accommodate my requirement to delay payment until the starting day in the insurance.
Trusted Customer - 5 years ago
I was very impressed with the patience and knowledge...
Seniors Car Insurance
Product Review
Simple and easy and was able to understand everything
Service Review
I was very impressed with the patience and knowledge of the customer service rep. I was able to pay by the month with pay as you go option.
MAUREEN MCALEER - 5 years ago
Staff friendly and informative. quote good and...
Seniors Home Insurance
Service Review
Staff friendly and informative. Quote good and comprehensive.
David Hauser - 5 years ago
Easy to manage
Seniors Car Insurance
Product Review
easy to manage and organize
Service Review
easy to manage
Trusted Customer - 5 years ago
The customer service person rang back several times...
Seniors Home Insurance
Product Review
Basic cover, good price compared with Budget Direct
Service Review
The Customer service person rang back several times and discussed the variables e.g. excess limits.
Trusted Customer - 5 years ago
I would recommend. product knowledge is excellent and...
Seniors Car Insurance
Product Review
Good product and staff thank you
Service Review
I would recommend. Product knowledge is excellent and answered questions well. I’m satisfied that I have purchased a very good product
Steve Williams - 5 years ago
Offered reasonably priced insurance. no i would not...
Seniors Car Insurance
Product Review
The website was a little clunky and it took half an hour for the confirmation of email address to get to me, but apart from that it was pretty seamless
Service Review
Offered reasonably priced insurance. No I would not recommend them to anyone, I never recommend anything to anyone.
Trusted Customer - 5 years ago
Easy to purchase insurance online quick and very...
Seniors Car Insurance
Product Review
Service Review
Easy to purchase insurance online quick and very competitive price
Peter Mallon - 5 years ago
Erin was fantastic to deal with, she was very patient...
Seniors Home Insurance
Product Review
The service was great and product competitive however without having experienced what it is like to make a claim with them it is difficult to rate the purchase. For this reason I have chosen average as while researching there were very few reviews in regards to claims.
Service Review
Erin was fantastic to deal with, she was very patient and explained things well and clearly. I would have thought she would have got a bit frustrated with the many calls I made but she was always polite, helpful and cheerful. A pleasure to deal with and a real asset to your organization. in the end I took out the Home and Contents Policy which was very competitive.
Trusted Customer - 5 years ago
I rang & was told someone would get back to me in 5-10...
Seniors Home Insurance
Product Review
Good. I purchased on line.
Service Review
I rang & was told someone would get back to me in 5-10 mins but I didn’t receive a phone call.
Terence John Carter - 5 years ago
The cso was extremely helpful and knowledgable in...
Seniors Term Life Insurance
Service Review
The CSO was extremely helpful and knowledgable in regards to the policy and information I needed
Paul Lakner - 5 years ago
The service was excellent and informative. your...
Seniors Term Life Insurance
Product Review
They gave me what I wanted and needed to help my family when I am gone. They gave me peace of mind. Thank you
Service Review
The service was excellent and Informative. Your representative was fantastic and helpful. Thanks
Trusted Customer - 8 years ago
Kyle explained most things very well
Seniors Funeral Insurance Essential Cover
Service Review
Kyle explained most things very well
Trusted Customer - 8 years ago
Just a great company to be with
Seniors Funeral Insurance Top Cover
Service Review
Just a great company to be with
Trusted Customer - 8 years ago
Yes i would recommend. staff member was pleasant and...
Seniors Funeral Insurance Top Cover
Service Review
Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Trusted Customer - 8 years ago
I signed up with australian seniors funeral insurance...
Seniors Funeral Insurance Top Cover
Service Review
I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
Yes i would, nice to spe
Seniors Funeral Insurance Top Cover
Service Review
Yes i would, nice to spe
Trusted Customer - 8 years ago
Yes
Seniors Funeral Insurance Essential Cover
Service Review
Yes
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
Excellent customer service,helpful, they work with you...
Seniors Funeral Insurance Top Cover
Service Review
Excellent customer service,helpful, they work with you to get the right insurance Thanks
Trusted Customer - 8 years ago
Yes.
Seniors Funeral Insurance Top Cover
Service Review
Yes.
Trusted Customer - 8 years ago
He knew the product and was not pushy
Seniors Funeral Insurance Top Cover
Service Review
he knew the product and was not pushy
Trusted Customer - 8 years ago
I was very impressed with the young man, how helped me...
Seniors Funeral Insurance Top Cover
Service Review
I was very impressed with the young man, how helped me understand fully what the policy was all about
Sharon Tucker - 5 years ago
Seniors Car Insurance
Product Review
Mervyn Cutchie - 5 years ago
They explained every detail meticulously very pleased...
Seniors Car Insurance
Product Review
They explained every detail meticulously Very pleased with our purchase as we saved a lot of money
ANDRE ADOLPHE - 5 years ago
Cost effective and quick servie. i am from brsbane and...
Seniors Car Insurance
Product Review
Cost effective and quick servie. I am from Brsbane and had to insure a car in Melbourne. II was able to save $150. On a quote from Melbourne and $290. On a similar quote from Brisbane. It pays to shop around. And the deal was done quickly online. I am a very satisfied customer.
John Holden - 5 years ago
I have been with australian seniors for3 yrs now, very...
Seniors Home Insurance
Product Review
I have been with Australian Seniors for3 yrs now, very competitive and no issues
Chee Meng Chan - 5 years ago
I hope next year my car insurance will not increase...
Seniors Car Insurance
Product Review
I hope next year my car insurance will not increase again because every year i have to contact my insurer and ask why that why i have to change insurer
Robert Jamieson - 5 years ago
Ease of online use and very competitive price.
Seniors Car Insurance
Product Review
Ease of online use and very competitive price.
June Marlow - 5 years ago
Competitive like for like quote with good new customer...
Seniors Home Insurance
Product Review
Competitive like for like quote with good new customer discount
Debbie Hoffman - 5 years ago
Seniors Car Insurance
Product Review
Julie Janson - 5 years ago
Meets the requirements i was looking for
Seniors Term Life Insurance
Product Review
Meets the requirements I was looking for
Michael Perez - 5 years ago
Seniors Term Life Insurance
Product Review
Robert Hall - 5 years ago
From an insurers point of view during a world wide...
Seniors Landlords Insurance
Product Review
From an insurers point of view during a world wide pandemic I understand why some aspects of the cover would be removed, however makes no appeal to the customer seeking protection for their investment. perhaps Ned Kelly was right, "Such Is Life".
Greg Moffat - 5 years ago
Seniors Car Insurance
Product Review
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