%
- Over all Percentage 92
- empty 8
Rated /5 from 652461285438 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,5246,1285,438 customer reviews.
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Reviews
3409-3421 of 6524 reviews
3409-3421 of 6128 reviews
3409-3421 of 5438 reviews
Trusted Customer - 7 years ago
I signed up with australian seniors funeral insurance...
Seniors Funeral Insurance Top Cover
Product Review
Same as Real Insurance which I thougt I was purchasing
Service Review
I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
Yes i would, nice to spe
Seniors Funeral Insurance Top Cover
Service Review
Yes i would, nice to spe
Trusted Customer - 7 years ago
Yes
Seniors Funeral Insurance Essential Cover
Product Review
I received excellent customer service with good advice & information
Service Review
Yes
Trusted Customer - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
Excellent customer service,helpful, they work with you...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Excellent customer service,helpful, they work with you to get the right insurance Thanks
Trusted Customer - 7 years ago
Yes.
Seniors Funeral Insurance Top Cover
Product Review
Suits my needs perfectly. Nothing hidden. Well explained by service representative.
Service Review
Yes.
Trusted Customer - 7 years ago
He knew the product and was not pushy
Seniors Funeral Insurance Top Cover
Product Review
to much of a swell head otherwise
Service Review
he knew the product and was not pushy
Trusted Customer - 7 years ago
I was very impressed with the young man, how helped me...
Seniors Funeral Insurance Top Cover
Service Review
I was very impressed with the young man, how helped me understand fully what the policy was all about
Trusted Customer - 7 years ago
The young gentleman that helped me through gaining pet...
Seniors Pet Insurance
Product Review
Service Review
The young gentleman that helped me through gaining pet insurance for my dog Duke yesterday 17th July 2018 Unfortunately I cannot remember his name however he was so helpful and patient and explained everything to me. A credit to Australian Seniors. Regards Melitta Dawson
Trusted Customer - 7 years ago
Excellent, waterproof in returning a, able to answer...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Excellent, waterproof in returning a, able to answer all my questions
Trusted Customer - 7 years ago
Joel was fantastic, he made me feel in charge which is...
Seniors Funeral Insurance Top Cover
Product Review
Experienced staff with excellent customer service and excellent product knowledge and a good policy
Service Review
Joel was fantastic, he made me feel in charge which is what I like . Joel explained everything to me .. I understood everything and If I had any queries Joel took my back and re explained everything. I signed up straight away and understood my paper work would come to me on deciding who would be my benificieries .. an easy transaction and Joel had expert product knowledge. thank you Joel
Trusted Customer - 8 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Trusted Customer - 8 years ago
The service was beyond awesome things were explained...
Seniors Funeral Insurance Top Cover
Service Review
The service was beyond awesome things were explained so easily I understood everything made my decisions very easy I have recommended this service to my friends and some customers of mine as well thank you for all your help
Trusted Customer - 8 years ago
Make sure policy holder's name is spelled correctly...
Seniors Funeral Insurance Top Cover
Service Review
Make sure policy holder's name is spelled correctly especially after it was already pointed out to them
Trusted Customer - 8 years ago
The lady she u what she was talking abouth seniors ...
Seniors Funeral Insurance Top Cover
Service Review
the lady she u what she was talking abouth seniors funeral insurance thank,s u mr phillip harrison
Trusted Customer - 8 years ago
Fast efficient friendly service
Seniors Funeral Insurance Top Cover
Service Review
Fast efficient friendly service
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
He was very friendly and explained the policy in...
Seniors Funeral Insurance Top Cover
Service Review
He was very friendly and explained the policy in laymans terns
Trusted Customer - 8 years ago
Yes i would recommend them the sales person was...
Seniors Funeral Insurance Top Cover
Service Review
yes I would recommend them the sales person was pleasant and respectful It was especially nice to talk with what seemed to be an Aussie
Trusted Customer - 8 years ago
I was not impressed that funds were taken out of my...
Seniors Funeral Insurance Top Cover
Service Review
I was not impressed that funds were taken out of my account when I and my husband had not fully read the information sent out. I did not authorise this and was not happy about it. When you are only enquiring, why do you ask for the potential customer's bank account details when they may or may not agree to take up a policy.
Trusted Customer - 8 years ago
Jol was great he went thru the lot well done
Seniors Funeral Insurance Top Cover
Service Review
jol was great he went thru the lot well done
Trusted Customer - 8 years ago
Unbelievably prompt service! i received a phone call...
Seniors Funeral Insurance Top Cover
Service Review
Unbelievably prompt service! I received a phone call literally the second I made my online inquiry. The sales consultant explained everything clearly & was very courteous & friendly. The deal sounds very positive to me.
Trusted Customer - 8 years ago
Daniel was very helpful and he knows the products and...
Seniors Funeral Insurance Top Cover
Service Review
Daniel was very helpful and he knows the products and explained to me very well.
Trusted Customer - 8 years ago
My purchase suited my needs , got good information as...
Seniors Funeral Insurance Top Cover
Product Review
My purchase suited my needs , got good information as to this purchase being right for me.
Trusted Customer - 8 years ago
Very happy glad i am with senior insurance thankyou
Seniors Funeral Insurance Top Cover
Product Review
very happy glad I am with senior insurance thankyou
Trusted Customer - 8 years ago
I have already told you in the first question
Seniors Funeral Insurance Top Cover
Product Review
I have already told you in the first question
Trusted Customer - 8 years ago
Perfect product for my age group
Seniors Funeral Insurance Top Cover
Product Review
Perfect product for my age group
Trusted Customer - 8 years ago
Good product compared to many others
Seniors Pet Insurance
Product Review
good product compared to many others
Trusted Customer - 8 years ago
Suitable for my needs. staff friendly, patient and...
Seniors Funeral Insurance Top Cover
Product Review
Suitable for my needs. Staff friendly, patient and helpful
Trusted Customer - 8 years ago
You could have it a bit lower in price.
Seniors Funeral Insurance Top Cover
Product Review
You could have it a bit lower in price.
Trusted Customer - 8 years ago
Awesome from what i enjoy right now with real insc,...
Seniors Funeral Insurance Top Cover
Product Review
Awesome from what I enjoy right now with Real Insc, the bottom line being I have been guaranteed that premiums will not rise ever, going forward!!!!
Trusted Customer - 8 years ago
Just because of the way policy explained. friendly...
Seniors Funeral Insurance Top Cover
Product Review
Just because of the way policy explained. Friendly agent and helped me so much nothing was a trouble to him
Trusted Customer - 8 years ago
Happy with cover recieved
Seniors Funeral Insurance Top Cover
Product Review
Happy with cover recieved
Trusted Customer - 8 years ago
Compares favourably with others
Seniors Pet Insurance
Product Review
Compares favourably with others
Trusted Customer - 8 years ago
Outstanding service without a doubt.
Seniors Pet Insurance
Product Review
Outstanding service without a doubt.
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