%
- Over all Percentage 92
- empty 8
Rated /5 from 628759875201 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,2875,9875,201 customer reviews.
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Reviews
3397-3409 of 6287 reviews
3397-3409 of 5987 reviews
3397-3409 of 5201 reviews
Trusted Customer - 7 years ago
I thought the lady i dealt with was very polite and...
Seniors Funeral Insurance Top Cover
Service Review
i thought the lady i dealt with was very polite and genuine. the cost of the policy is good for my budget
Trusted Customer - 7 years ago
Worse service ever and would not recommend them, left...
Seniors Funeral Insurance Top Cover
Service Review
worse service ever and would not recommend them, left me on hold for almost 5 mins after they transfered me and some one typing and would not pick up to answer me
Trusted Customer - 7 years ago
So very helpful and obliging
Seniors Funeral Insurance Top Cover
Product Review
Best deal I have come across
Service Review
So very helpful and obliging
Alan Ross - 7 years ago
The product appears ok . we will know more when we see...
Seniors Pet Insurance
Product Review
I' will tell you in 9 years time
Service Review
The product appears OK . We will know more when we see the fine print. The pet insurance market has a significant problem with the perception that there is a limited number of underwriters which supports an appearance that the value for consumers is not well tested by competition. So your competitors using other underwriters are more expensive, sure, but when I calculate the risk of expense for my young dog over a reasonable life expectancy, the costs, in the order of $10K, are likely to be very high. Our experience of other insurers for other pets - they became invisible when the dogs turned 9 - makes us very wary of the long term prospects for service: perhaps Seniors will be better, but they all look good up front.
Trusted Customer - 7 years ago
Vella was an excellent young lady made me feel relaxed...
Seniors Funeral Insurance Top Cover
Service Review
Vella was an excellent young Lady made me feel relaxed I could tell she had my interest at heart . That was very important to me . I believed Vella 100% don’t anyone else could have or would have sighed me up yesterday 12/4/2018.Vella is
Trusted Customer - 7 years ago
Your consultant explained all details clearly and...
Seniors Funeral Insurance Top Cover
Product Review
The 1 factor missing was that when this policy reaches its paper value, in premiums, further premiums paid in should then cease, unless the policy holder wants to continue. Does that make sense?
Service Review
Your consultant explained all details clearly and succinctly.
Trusted Customer - 7 years ago
Quick response good explanation good product
Seniors Funeral Insurance Top Cover
Service Review
Quick response Good explanation Good product
Trusted Customer - 7 years ago
Great customer service clear speech easy to understand...
Seniors Funeral Insurance Top Cover
Product Review
Ticks all boxes for me Gives me peace of mind
Service Review
Great customer service clear speech easy to understand and importantly easily heard even by me being half deaf
Ray Bensley - 7 years ago
Very pushey will no take notice of you answer i only...
Seniors Funeral Insurance Top Cover
Product Review
I have one just as good but cheaper
Service Review
very pushey will no take notice of you answer I only required a quote but in mthe end I got insurance I can not afford.I tried to cancel but again will not allow me to do so.
Trusted Customer - 7 years ago
Yes
Seniors Funeral Insurance Top Cover
Product Review
very happy with content and staff member
Service Review
yes
Trusted Customer - 7 years ago
It was a great experience. staff were courteous,...
Seniors Funeral Insurance Top Cover
Product Review
After a bad experience with another provider, I was presently surprised and extremely happy with my purchase.
Service Review
It was a great experience. Staff were courteous, friendly and professional.
Trusted Customer - 7 years ago
This insurance allows me to help cover my funeral...
Seniors Funeral Insurance Top Cover
Service Review
This Insurance allows me to help cover my funeral expenses, by not putting pressure on myself according to my income. many thanks...P.S.
Trusted Customer - 7 years ago
My sales person had alot of knowledge regarding this...
Seniors Funeral Insurance Top Cover
Service Review
My sales person had alot of knowledge regarding this product. I'm most impressed with the funeral plan that I purchased and extremely happy with the customer service provided to me by ERIN.
Trusted Customer - 7 years ago
Whilst the people were very pleasant i was forced to...
Seniors Funeral Insurance Top Cover
Service Review
Whilst the people were very pleasant I was forced to endure a long explanation of what they covered and ddidn't cover etc despite having watched a lengthy commercial stating all these facts over and over again for months. When I finally decided to call and "arrange a quote in minutes" I was on the phone for an extended amount of time. I explained to the girl that I knew all this and could probably recite her spiel she had to continue. An enquiry turned into a sale very quickly. Now I have to cancel.
Trusted Customer - 7 years ago
The young lady who called me back was extremely happy,...
Seniors Pet Insurance
Service Review
The young lady who called me back was extremely happy, very helpful and more than enthusiastic to answer my questions, She had an excellent grasp on the product and the product disclosure document which she used to assist my queries. She gave me confidence in purchasing our Pet Insurance for our new puppy Amber (Sorry I had to add puppy spam).
Trusted Customer - 7 years ago
They recommended a new policy which we thought was...
Seniors Funeral Insurance Top Cover
Service Review
They recommended a new policy which we thought was great but after consideration we have decided to cancel the new policy and keep the old policy going Thank you for all you have done but the extra money per month is too much for us to pay.
Trusted Customer - 7 years ago
Yes very helpful and polite
Seniors Pet Insurance
Service Review
Yes very helpful and polite
Julie Billington - 7 years ago
I asked to cancel due to no money
Seniors Funeral Insurance Top Cover
Service Review
I asked to cancel due to no money
Trusted Customer - 7 years ago
Left me with a great feeling of been able to have my...
Seniors Funeral Insurance Top Cover
Service Review
Left me with a great feeling of been able to have my funeral plans all settled and every detail explained totally so I could understand I may relax knowing my Daughter will have no money worries when it is time for my good bye Truely happy
Trusted Customer - 7 years ago
Yes michael was curtiouse ,and patient with the...
Seniors Pet Insurance
Service Review
Yes Michael was curtiouse ,and patient with the transaction ,and explaining details
Trusted Customer - 7 years ago
Confident and professional service - thankyou
Seniors Funeral Insurance Top Cover
Service Review
Confident and professional service - Thankyou
Trusted Customer - 7 years ago
The service was excellent, i learned everything that i...
Seniors Funeral Insurance Top Cover
Service Review
The service was excellent, I learned everything that I was wanting to know. I was alarmed to find out at the end of the conversation that I had already purchased the insurance cover that I was enquiring about. All i really wanted was to find out about the cover,
Trusted Customer - 7 years ago
Very friendly and well presented which helped me with...
Seniors Funeral Insurance Top Cover
Service Review
Very friendly and well presented which helped me with my decision
Trusted Customer - 7 years ago
All my needs are met. happy have patience in...
Seniors Funeral Insurance Top Cover
Service Review
All my needs are met. Happy have patience in explaining in details
Kingsley Barker - 8 years ago
Extremely happy and was given a sense at welcoming as...
Seniors Pet Insurance
Product Review
Extremely happy and was given a sense at welcoming as a client not just another number
Cheryl Fraser - 8 years ago
You don't have an excess, which is a winner, as we...
Seniors Pet Insurance
Product Review
You don't have an excess, which is a winner, as we very rarely claim for our dog, so when we did make a claim with the other insurer we didn't get any benefit back and they didn't bother to advise that the claim has been processed and finalised. Plus the fortnightly payment is 50% less than our last insurer.
Trusted Customer - 8 years ago
The product seemed ok for what i want
Australian Seniors Final Expenses Insurance
Product Review
The product seemed ok for what I want
Jennifer Halls - 8 years ago
Even though the premiums are costly, what they cover...
Seniors Funeral Insurance Top Cover
Product Review
Even though the premiums are costly, what they cover is worth while.
Christine Edwards - 8 years ago
Extremely happy and have piece of mind
Seniors Pet Insurance
Product Review
Extremely Happy and Have piece of Mind
Kevin Beresford - 8 years ago
Excellent service and product
Seniors Funeral Insurance Top Cover
Product Review
Excellent service and product
Trusted Customer - 8 years ago
Easy to initiate over the phone with friendly helpful...
Seniors Funeral Insurance Top Cover
Product Review
easy to initiate over the phone with friendly helpful staff
Trusted Customer - 8 years ago
Seems ok at this stage.haven't yet read all the details
Australian Seniors Final Expenses Insurance
Product Review
seems ok at this stage.Haven't yet read all the details
Trusted Customer - 8 years ago
Haven't used this service before and as yet not sure...
Seniors Funeral Insurance Top Cover
Product Review
Haven't used this service before and as yet not sure of this cover.
SUSAN THOMSON - 8 years ago
Yes. i never purchased this policy. your overly keen...
Seniors Funeral Insurance Top Cover
Product Review
Yes. I never purchased this policy. Your overly keen caller was so keen to "close the deal" that he didn't attempt to contact me when our line dropped out. He just went ahead and "closed the deal" himself. I am furious at this outcome and as stated before I demand that any funds removed from my account be replaced immediately.
Trusted Customer - 8 years ago
Good returns and incentives. i like the continuing...
Seniors Funeral Insurance Top Cover
Product Review
Good returns and incentives. I like the continuing reduction in premiums
Cathy Harvey - 8 years ago
Pleased with purchase of policy
Seniors Funeral Insurance Top Cover
Product Review
Pleased with purchase of policy
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