%
- Over all Percentage 92
- empty 8
Rated /5 from 642560665339 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4256,0665,339 customer reviews.
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Reviews
3433-3445 of 6425 reviews
3433-3445 of 6066 reviews
3433-3445 of 5339 reviews
Trusted Customer - 7 years ago
Thorough, professional and personable.. complete and...
Seniors Funeral Insurance Top Cover
Product Review
Seems good "on Paper' but as it's a new policy I claim the right to reserve my long term opinion..
Service Review
Thorough, professional and personable.. Complete and clear advice.
Trusted Customer - 7 years ago
So much to offer l need to wait till l receive my...
Seniors Funeral Insurance Top Cover
Service Review
So much to offer l need to wait till l receive my documents to be sure that what l was told transcripts on those documents. Then l will make my decision.
Trusted Customer - 7 years ago
Very helpful phone attendant
Seniors Funeral Insurance Top Cover
Service Review
Very helpful phone attendant
Trusted Customer - 7 years ago
The person on the phone was very helpful and made the...
Seniors Funeral Insurance Top Cover
Product Review
I got just the right cover for me
Service Review
The person on the phone was very helpful and made the whole process very easy.
Trusted Customer - 7 years ago
I received courteous friendly service, and efficient...
Seniors Funeral Insurance Top Cover
Product Review
It's a Cover which has the customer in mind, not just themselves (like a previous experience I had with another company.
Service Review
I received courteous friendly service, and efficient follow-up, as promised.
Trusted Customer - 7 years ago
It was very professional and informative
Seniors Funeral Insurance Top Cover
Product Review
Service Review
It was very professional and informative
Trusted Customer - 7 years ago
Very straight forward on the phone and friendly
Seniors Pet Insurance
Service Review
Very straight forward on the phone and friendly
Trusted Customer - 7 years ago
Just a load off my mind prompt service friendly staff
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Just a load off my mind prompt service friendly staff
Trusted Customer - 7 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trusted Customer - 7 years ago
Your customer service person, jake, was extremely...
Seniors Funeral Insurance Top Cover
Service Review
Your customer service person, Jake, was extremely patient, very clear, and well informed. He took the time to understand what I needed and was not at all "pushy". I appreciated the fact that he let your policy sell itself. Overall he made what could have been a daunting task a satisfying experience. You should investigate "cloning" him.....or, at least make sure he can train newer staff. ( I was a customer service officer for many years, Jake is one of the best to whom I have ever spoken.)
Trusted Customer - 7 years ago
It’s already very good.
Seniors Funeral Insurance Top Cover
Product Review
Just very goodxxxxxxxxxxxxxxxxxxxx
Service Review
It’s already very good.
Trusted Customer - 7 years ago
The operator i spoke with was very cheerful and...
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for. Sold.
Service Review
The operator I spoke with was very cheerful and explained everything that I asked with expertise. Good Job
Trusted Customer - 8 years ago
Very clear and easy to understand
Seniors Funeral Insurance Top Cover
Service Review
very clear and easy to understand
Trusted Customer - 8 years ago
Ash was very professional and when i asked him to ring...
Seniors Funeral Insurance Top Cover
Service Review
Ash was very professional and when I asked him to ring me back he would. Nothing never to hard for him.
Trusted Customer - 8 years ago
At last a company that speaks english
Seniors Funeral Insurance Top Cover
Service Review
At last a company that speaks English
Trusted Customer - 8 years ago
Amazing and literally immediate response by josh to my...
Seniors Funeral Insurance Top Cover
Service Review
Amazing and literally immediate response by Josh to my online request. Josh is well polished in his presentation and certainly knows his product and service. I congratulate Josh and Aus Seniors on such excellent customer service.
Trusted Customer - 8 years ago
Besides excellent customer service on both accounts,...
Seniors Funeral Insurance Top Cover
Service Review
Besides excellent customer service on both accounts, Daniel was a font of knowledge with regard to Funeral Insc whereas Renato was rather a disappointment with regard to Home&Contents Insc unfortunately. I might add however, this is thru no fault of his. As he explained to me at the time it is because of the stringent structure of your policy in that, to me as the end user, the premium quoted was $100+ over what I am presently enjoying with my current provider, despite the fact that the Bldg value was $385,455 and contents at $20,00 as opposed to $4043,727 and $64,011 respectively. What can I say? I am a pensioner and looking at the bottom line I trust you will appreciate my reasons for not wanting to use ASIA for Home&Contents which therefore also resulted in loosing my motor insurance I might add.
Trusted Customer - 8 years ago
Great customer service and friendly service and so not...
Seniors Funeral Insurance Top Cover
Service Review
Great customer service and friendly service and so not pushy abd knowledgeable
Trusted Customer - 8 years ago
Patience and understanding of teleperson
Seniors Funeral Insurance Top Cover
Service Review
Patience and understanding of teleperson
Trusted Customer - 8 years ago
The lady was efficient, told me the pertineant fact...
Seniors Funeral Insurance Top Cover
Service Review
the lady was efficient, told me the pertineant fact and was good
Trusted Customer - 8 years ago
Very courteous and efficient .
Seniors Pet Insurance
Service Review
Very courteous and efficient .
Trusted Customer - 8 years ago
The policy was explained to my satisfaction and the...
Seniors Pet Insurance
Service Review
The policy was explained to my satisfaction and the consultant was very patient and respectful at all time, I would recommend Seniors Pet Insurance to my friends without hesitation, outstanding service.
Trusted Customer - 8 years ago
All was good very nice to talk to yew will tell others
Seniors Funeral Insurance Top Cover
Service Review
All was good very nice to talk to yew will tell others
Trusted Customer - 8 years ago
Helpful and thorough
Seniors Funeral Insurance Top Cover
Service Review
Helpful and thorough
Trusted Customer - 8 years ago
Your customer service was excellent.
Seniors Funeral Insurance Top Cover
Product Review
Your Customer Service was excellent.
Trusted Customer - 8 years ago
Value for money. great options for policy holders.
Seniors Funeral Insurance Top Cover
Product Review
Value for money. Great options for policy holders.
Trusted Customer - 8 years ago
It was absolutely excellent
Seniors Funeral Insurance Top Cover
Product Review
It was absolutely excellent
Trusted Customer - 8 years ago
It was explained in language l could understand.
Seniors Funeral Insurance Top Cover
Product Review
It was explained in language l could understand.
Trusted Customer - 8 years ago
As above great customer service.
Seniors Funeral Insurance Top Cover
Product Review
As above great customer service.
Trusted Customer - 8 years ago
When i have recieved documents and read them i would...
Seniors Funeral Insurance Top Cover
Product Review
When i have recieved documents and read them i would be in a better position to evaluate the product
Trusted Customer - 8 years ago
Customer friendly, affordable and rewarding.
Seniors Funeral Insurance Top Cover
Product Review
Customer friendly, Affordable and Rewarding.
Trusted Customer - 8 years ago
Yes they give me all the information i asked for
Seniors Funeral Insurance Top Cover
Product Review
yes they give me all the information I asked for
Trusted Customer - 8 years ago
I was happy with what i got
Seniors Funeral Insurance Top Cover
Product Review
i was happy with what I got
Trusted Customer - 8 years ago
Premimium is affordable for me at this time
Seniors Funeral Insurance Top Cover
Product Review
premimium is affordable for me at this time
Trusted Customer - 8 years ago
Cant tell have not used the product yet
Seniors Funeral Insurance Top Cover
Product Review
Cant tell have not used the product yet
Trusted Customer - 8 years ago
Everything was explained politely and clearly. all...
Seniors Funeral Insurance Top Cover
Product Review
Everything was explained politely and clearly. All questions answered
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