%
- Over all Percentage 92
- empty 8
Rated /5 from 642560665339 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4256,0665,339 customer reviews.
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Reviews
2941-2953 of 6425 reviews
2941-2953 of 6066 reviews
2941-2953 of 5339 reviews
Trusted Customer - 4 years ago
Helpful and friendly. explained where i didn't...
Seniors Home Insurance
Product Review
I was able to insure the contents for what I wanted to and mot what the other insurer said was the minimum, also a loer excess and therefore at lower cost
Service Review
Helpful and friendly. Explained where I didn't understand. No problems
Trusted Customer - 4 years ago
Great experience . displaying interest in my personal...
Seniors Term Life Insurance
Service Review
Great experience . Displaying interest in my personal situation and needs. Friendly, easy and after multiple previous quotes these guys said 'yes' in preference to continually getting 'No'.
Trusted Customer - 4 years ago
They were on the phone, even before i had finished on...
Seniors Home Insurance
Service Review
They were on the phone, even before I had finished on the web site. Izzy was great, I had made my mind up,but she carried the sale through. Good pr.
Trusted Customer - 4 years ago
The almost equivalent product was nearly twice the...
Seniors Car Insurance
Product Review
Seems fine to me, but I have not had to make any claims as yet. the only option that was not provided for that was in my previous provider was the other glass cover, ie they covered your windscreen and all other window glass including the rear window screen with the no excess. this is covered with Australian Seniors, but only under your normal excess.
Service Review
The almost equivalent product was nearly twice the price at my current provider so I changed to Australian Seniors. Even when I compared my existing policy to Australian Seniors it was still $100 cheaper. So I have changed provider and updated my policy and still ended up paying less than my now previous provider. Thank you Australian Seniors for looking after us.
Trusted Customer - 4 years ago
Izzy was polite and helpful
Seniors Home Insurance
Product Review
The price was okay for the plan I chose
Service Review
Izzy was polite and helpful
John - 4 years ago
Daniel was most helpful when i phoned and corrected...
Seniors Car Insurance
Product Review
I did a comparison between a verbal quote and an online quote. The online quote was significantly cheaper.
Service Review
Daniel was most helpful when I phoned and corrected the error re car details.
Trusted Customer - 4 years ago
The young lady was very good with helping me change my...
Seniors Car Insurance
Product Review
Service Review
The young lady was very good with helping me change my insurance for my new car.
Katrina Bain - 4 years ago
The phone call took over an hour which is longer than...
Seniors Car Insurance
Product Review
It is a very small amount I have to pay monthly which is excellent. But I do not like the minimum Excess being $500, I don't have that amount of spare money ever! I'm on the poverty line.
Service Review
The phone call took over an hour which is longer than I was expecting, there were too many questions, and too much repetition.
Trusted Customer - 4 years ago
Friendly and patience and helpfull.
Seniors Home Insurance
Product Review
Reasonable rates but high access
Service Review
Friendly and patience and helpfull.
Trusted Customer - 4 years ago
The online experience process was smooth and clear....
Seniors Home Insurance
Product Review
I liked the options available.
Service Review
The online experience process was smooth and clear. The insurance options available were great as was the transparency of the policy.
Leigh Threlfall - 4 years ago
Pleased with the product but the customer service...
Seniors Term Life Insurance
Product Review
Competitive and understandable
Service Review
Pleased with the product but the customer service (Heidi) was excellent. Professional, detailed and extremely pleasant.
Rod - 4 years ago
Rebecca was very respectful and informative. easy to...
Seniors Term Life Insurance
Product Review
Rate was better than I expected given my age.
Service Review
Rebecca was Very respectful and informative. Easy to understand, and explained everything in simple terms.
Trusted Customer - 7 years ago
Very good service
Seniors Funeral Insurance Top Cover
Service Review
Very good service
Trusted Customer - 7 years ago
A very easy transaction very professional to deal...
Seniors Pet Insurance
Service Review
A very easy transaction very professional to deal with,have already had my car insured with Senior and recommend you to my friend.will be looking forward to dealing with you again and thank you to Irene for her friendly helpful way .Sincerly Maureen Aked
Trusted Customer - 7 years ago
At least i was able to talk to someone i understood...
Seniors Pet Insurance
Service Review
At least I was able to talk to someone I understood and if I needed to insure any more pets I would use them
Trusted Customer - 7 years ago
So far i am satisfied with the service however it is...
Seniors Funeral Insurance Top Cover
Service Review
So far I am satisfied with the service however it is quite a lot of information to take in in one phone call. I think that it might be better to send out the information for people to brouse before they sign up.
Trusted Customer - 7 years ago
Understanding and prompt
Seniors Funeral Insurance Top Cover
Service Review
Understanding and prompt
Trusted Customer - 7 years ago
Explained the policy well. helpful .
Seniors Pet Insurance
Service Review
explained the policy well. helpful .
Trusted Customer - 7 years ago
I only contacted "seniors insurance " online for a...
Seniors Funeral Insurance Top Cover
Service Review
I only contacted "Seniors Insurance " online for a quote within seconds of dulling out the form online I received a call from a young man from Seniors Insurance wanting to sign me up I did not get a chance to speak, he spoke so quickly I could not get a word in and before I knew it he had me signed up, and I was only wanting a quote, I was very pleased to learn that I have a 30 day cooling off period as I can weigh my options, as one thing I disagree on, is that you automatically assume that because someone goes on line to get a quote for Insurance that it is a Sale and I can assure you because of this assumption I will not be purchasing Seniors Insurance in this case as this is pressure selling and I totally disagree with this form of selling, as a Sales Consultant myself for about 30 years I abhor pressure selling, I have never done it and I do not like being pressured into signing up for something before fully considering my options.
Trusted Customer - 7 years ago
Kyle explained most things very well
Seniors Funeral Insurance Essential Cover
Service Review
Kyle explained most things very well
Trusted Customer - 7 years ago
Just a great company to be with
Seniors Funeral Insurance Top Cover
Service Review
Just a great company to be with
Trusted Customer - 7 years ago
Yes i would recommend. staff member was pleasant and...
Seniors Funeral Insurance Top Cover
Service Review
Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.
Trusted Customer - 7 years ago
I signed up with australian seniors funeral insurance...
Seniors Funeral Insurance Top Cover
Service Review
I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
Being is a tight financial position at present found...
Seniors Funeral Insurance Top Cover
Product Review
Being is a tight financial position at present found this particular policy most affordable.
Trusted Customer - 7 years ago
I don't know a lot about prices but seems ok
Seniors Funeral Insurance Top Cover
Product Review
I don't know a lot about prices but seems ok
Trusted Customer - 7 years ago
The seniors insurance suggested one amount & i said as...
Seniors Pet Insurance
Product Review
The Seniors Insurance suggested one amount & I said as I’m a veteran affairs widow, I’m getting this amount for my dogs. They dropped the price & waived centre items.
Trusted Customer - 7 years ago
Quick response and great rate.
Seniors Funeral Insurance Top Cover
Product Review
Quick response and great rate.
Trusted Customer - 7 years ago
Compares well with similar products offered by other...
Seniors Funeral Insurance Top Cover
Product Review
Compares well with similar products offered by other insurers
Trusted Customer - 7 years ago
After exploring the market, the product i purchased...
Seniors Funeral Insurance Top Cover
Product Review
After exploring the market, the product I purchased suited my needs and my budget
Trusted Customer - 7 years ago
It was exactly what i needed.
Seniors Funeral Insurance Top Cover
Product Review
It was exactly what I needed.
Trusted Customer - 7 years ago
Excellent coverage at an affordable price
Seniors Funeral Insurance Top Cover
Product Review
Excellent coverage at an affordable price
Trusted Customer - 7 years ago
Just goid price and service
Seniors Funeral Insurance Top Cover
Product Review
Just goid price and service
Trusted Customer - 7 years ago
It is good to feel secure
Seniors Funeral Insurance Top Cover
Product Review
It is good to feel secure
Trusted Customer - 7 years ago
I felt assured that by starting with australia seniors...
Seniors Funeral Insurance Top Cover
Product Review
I felt assured that by starting with Australia Seniors Funeral Insurance that my cover would get of the ground running and the security of knowing my loved ones safely stay in place! How much good joining at 50 years step into health and cover! Peace of mind!
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