%
- Over all Percentage 92
- empty 8
Rated /5 from 655161485466 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,5516,1485,466 customer reviews.
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Reviews
2137-2149 of 6551 reviews
2137-2149 of 6148 reviews
2137-2149 of 5466 reviews
Trusted Customer - 3 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Product Review
Covers all that I require
Service Review
Have several policies and have never had any dramas
Trusted Customer - 3 years ago
Efficiency in setting us up and constant staying in...
Seniors Term Life Insurance
Product Review
Pleased with the policy we signed for
Service Review
Efficiency in setting us up and constant staying in touch with us
Trusted Customer - 3 years ago
The "agreed value" motor vehicle insurance readily...
Seniors Car Insurance
Product Review
Relevant questions and display of agreed value
Service Review
The "agreed value" motor vehicle insurance readily displayed the quantum of that "Agreed Value" which no other quote had done. All of the questions were relevant
Carole Arundell - 3 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 3 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 3 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 3 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 3 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 3 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Trusted Customer - 3 years ago
Great customer service good follow up
Seniors Term Life Insurance
Product Review
Service Review
Great customer service good follow up
Trusted Customer - 3 years ago
Easy to deal with customer service. could understand...
Seniors Car Insurance
Product Review
Well, I don't know how good the product is until I need to make a claim. We will see....... hopefully not soon
Service Review
Easy to deal with customer service. Could understand customer service officers.
George Lim - 3 years ago
I had lodged my claim in november last year and i'm...
Seniors Term Life Insurance
Product Review
Not happy with my water damaged claim as I am still waiting for the settlement since it was lodged in November last year.
Service Review
I had lodged my claim in November last year and I'm still waiting for the settlement of this claim. The company handling the claim is Hollard Insurance. I had to constantly chasing for the reply to my emails. Their customer service is hopeless. Very disappointing...
Robert Hawkins - 4 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Kenneth Hall - 4 years ago
Very efficient staff and quotation
Seniors Landlords Insurance
Service Review
Very efficient staff and quotation
Tony Wood - 4 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Patrick - 4 years ago
Asi provided me with a website which is easy to...
Seniors Car Insurance
Service Review
ASI provided me with a website which is easy to navigate, very competitive rates, and courteous service when required.
Trusted Customer - 4 years ago
Service was outstanding, but i am cancelling policy, i...
Seniors Term Life Insurance
Service Review
Service was outstanding, but I am cancelling policy, I have found higher cover for less + included my children + I do not need to extend policy
Trusted Customer - 4 years ago
Easy to use online and excellent pricing for my...
Seniors Landlords Insurance
Service Review
Easy to use online and excellent pricing for my insurance needs
Andy Stewart - 4 years ago
Was stepped through the whole thing by a very polite...
Seniors Home Insurance
Service Review
was stepped through the whole thing by a very polite happy lady nothing was a problem
William Gilks - 4 years ago
I recieved a lot of information over the phone and had...
Seniors Term Life Insurance
Service Review
I recieved a lot of information over the phone and had my questions answered in a way I could understand which helped me make the decision to go with Australian Seniors.
Ali B Yati - 4 years ago
Quick answer and friendly staff
Seniors Home Insurance
Service Review
Quick answer and friendly staff
Trusted Customer - 4 years ago
The service on the phone, the young lady explained...
Seniors Funeral Insurance
Service Review
The service on the phone, the young lady explained everything to me .
Trusted Customer - 4 years ago
Good customer service
Seniors Home Insurance
Service Review
Good customer service
Paul Simmons - 4 years ago
Easy to use "on-line" system with "human" help...
Seniors Car Insurance
Service Review
Easy to use "on-line" system with "human" help available if needed.
Paul Tsikleas - 4 years ago
Seniors Home Insurance
Product Review
Norma Wannell - 4 years ago
Seniors Term Life Insurance
Product Review
John Hallworth - 4 years ago
Good value easy to follow policy
Seniors Landlords Insurance
Product Review
Good value easy to follow policy
Laurette Pink - 4 years ago
The policy i have undertaken suits my need
Seniors Car Insurance
Product Review
The policy I have undertaken suits my need
Haydn Cave - 4 years ago
Se previous comment above
Seniors Car Insurance
Product Review
Se previous comment above
George Gibbins - 4 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 4 years ago
Seniors Term Life Insurance
Product Review
Christoffel Ayres - 4 years ago
Not too many questions and hastles with sign up....
Seniors Term Life Insurance
Product Review
Not too many questions and hastles with sign up. Everything seems good.
ELIZABETH ORMSBY - 4 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 4 years ago
Smooth and easy purchase process. friendly and helpful...
Seniors Landlords Insurance
Product Review
Smooth and easy purchase process. Friendly and helpful customer support staff such as Amanda.
Alan Almond - 4 years ago
Maybe a bit expensive, we will see..
Seniors Term Life Insurance
Product Review
Maybe a bit expensive, we will see..
Trusted Customer - 4 years ago
Excellent service and very professional and friendly...
Seniors Term Life Insurance
Product Review
Excellent service and very professional and friendly manner by Ken the gentleman who looked after me!! He answered all my queries and questions!! Will recommend Seniors insurance to all my friends!!
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