%
- Over all Percentage 92
- empty 8
Rated /5 from 663862065552 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,6386,2065,552 customer reviews.
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Reviews
1633-1645 of 6638 reviews
1633-1645 of 6206 reviews
1633-1645 of 5552 reviews
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 2 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 2 years ago
Considerate, helpful.
Seniors Term Life Insurance
Product Review
Suits my needs. Reasonable terms.
Service Review
Considerate, helpful.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 2 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Product Review
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 2 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - 2 years ago
Very friendly and helpful
Seniors Landlords Insurance
Product Review
Saved $400 by changing insurers.
Service Review
Very friendly and helpful
Trusted Customer - 2 years ago
Great service and online experience
Seniors Landlords Insurance
Product Review
Service Review
Great service and online experience
Michael Moelder - 2 years ago
Very informative and helpful
Seniors Car Insurance
Product Review
Good price and value for money
Service Review
Very informative and helpful
Gillian Davenport-lang - 2 years ago
Very efficient and helpful
Seniors Car Insurance
Product Review
Service Review
Very efficient and helpful
Beresford D'silva - 2 years ago
Good service
Seniors Landlords Insurance
Product Review
Service Review
good service
Trusted Customer - 3 years ago
Highly recommend australian seniors for insurance....
Seniors Car Insurance
Service Review
Highly recommend Australian Seniors for insurance. Compared policies and premiums. Both car insurance and home/contents insurance were the best value. Calls answered promptly and the staff were pleasant and helpful. Wish I'd insured with them years ago.
THOMAS OCONNOR - 3 years ago
Explained the process and cost in clear and precise...
Seniors Term Life Insurance
Service Review
Explained the process and cost in clear and precise manner.
Roger Oldham - 3 years ago
Provided an insurance level that i wanted, not told...
Seniors Home Insurance
Service Review
Provided an insurance level that I wanted, not told what I had to have. A simple online interface that was easy to follow.
Trusted Customer - 3 years ago
Competitive pricing and good follow up service
Seniors Landlords Insurance
Service Review
Competitive pricing and good follow up service
Trusted Customer - 3 years ago
Guy was very professional through the whole process....
Seniors Term Life Insurance
Service Review
Guy was very professional through the whole process. He was very kind in explaining the process which I appreciated.
Nila Desai - 3 years ago
I was given information which helped to consider...
Seniors Term Life Insurance
Service Review
I was given information which helped to consider buying their product of life insurance. Excellent customer service.
Trusted Customer - 3 years ago
We found your costs very high and although the person...
Seniors Term Life Insurance
Service Review
We found your costs very high and although the person we spoke to was very well spoken and nice to deal with he did not know what he was selling . He did not know his product and asked us to wait on hold at least 5 times while he found out the answers to our quite simple questions. He just needs to know his product better because another person might not have been so patient with him and gone elsewhere.
Trusted Customer - 3 years ago
The telephonist call taker provided me with ...
Seniors Home Insurance
Service Review
the telephonist call taker provided me with attentive, polite and informative services.
Trusted Customer - 3 years ago
5 star purely on price.
Seniors Landlords Insurance
Service Review
5 Star purely on price.
Trusted Customer - 3 years ago
Did better than some other insurance companys
Seniors Home Insurance
Service Review
did better than some other insurance companys
Trusted Customer - 3 years ago
All information was helpful and clearly explained.
Seniors Home Insurance
Service Review
All information was helpful and clearly explained.
Brian Koop - 3 years ago
Wait time on phone twenty minutes. crackles and...
Seniors Car Insurance
Service Review
Wait time on phone twenty minutes. Crackles and cutting out. Wrong information given by team. Rudeness by team.
Mark Hodges - 2 years ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - 2 years ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Marilyn Benisano - 2 years ago
The rate is good and excellent and affordable for us.
Seniors Term Life Insurance
Product Review
The rate is good and excellent and affordable for us.
Trusted Customer - 2 years ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - 2 years ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Trusted Customer - 2 years ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Trusted Customer - 2 years ago
Easy to get covered and peace of mind
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Steve Marshall - 2 years ago
Seniors Car Insurance
Product Review
Graeme Gartside - 2 years ago
Because the lady i spoke to was so helpful and...
Seniors Term Life Insurance
Product Review
Because the lady I spoke to was so helpful and friendly and made sure I was happy with the option I took.She is number one in my book!
Rita Harwood - 2 years ago
Good product, very good value
Seniors Home Insurance
Product Review
Good product, very good value
michael simington - 2 years ago
Unlike most other companies that are overpriced your...
Seniors Home Insurance
Product Review
Unlike most other companies that are overpriced your premiums are somewhat more realistic.
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