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- Over all Percentage 92
- empty 8
Rated /5 from 654661455461 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,5466,1455,461 customer reviews.
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Reviews
1537-1549 of 6546 reviews
1537-1549 of 6145 reviews
1537-1549 of 5461 reviews
Eddie Coleman - 2 years ago
Easy and quick to get quote and sign the
Seniors Car Insurance
Product Review
Service Review
Easy and quick to get quote and sign the
Trusted Customer - 2 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Trusted Customer - 2 years ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 2 years ago
The entire process was easy all information was...
Seniors Funeral Insurance
Product Review
Very easy and informative to make decision to purchase.
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 2 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 2 years ago
Considerate, helpful.
Seniors Term Life Insurance
Product Review
Suits my needs. Reasonable terms.
Service Review
Considerate, helpful.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 2 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Product Review
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 2 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - 2 years ago
Very friendly and helpful
Seniors Landlords Insurance
Product Review
Saved $400 by changing insurers.
Service Review
Very friendly and helpful
Trusted Customer - 3 years ago
Easy to navigate website, emails for product purchases...
Seniors Car Insurance
Service Review
Easy to navigate website, emails for product purchases sent quickly.
Trusted Customer - 3 years ago
The consultant was very pleasant n took her time to...
Seniors Term Life Insurance
Service Review
The consultant was very pleasant n took her time to explain to me what I needed to know. One of my best experience with a customer service representative.
Trusted Customer - 3 years ago
The support team was fabulous and great customer...
Seniors Term Life Insurance
Service Review
The Support Team was fabulous and great customer service and respect - I had to get transferred to another section,as I wanted to check out other policies being offered, I then changed the type of policy - young man was on the job and so helpful - as an Indiginous Elder I was able to make an informed decision this being due to the clear and presice language used - With absolute well manners for all the silly questions I asked him.
Julian Mcgarry - 3 years ago
It was all done online but the software seemed to work...
Seniors Car Insurance
Service Review
It was all done online but the software seemed to work well.
Trusted Customer - 3 years ago
The representive that i spoke to was very helpful ...
Seniors Term Life Insurance
Service Review
The representive that i spoke to was very helpful and freindly explain every thing 100%
Trusted Customer - 3 years ago
Good competitive offer and easy to get a quote
Seniors Home Insurance
Service Review
Good competitive offer and easy to get a quote
Trusted Customer - 3 years ago
Jospeh was friendly, knowledgable and professional who...
Seniors Term Life Insurance
Service Review
Jospeh was Friendly, knowledgable and professional who made tye whooe provess very simple.
Trusted Customer - 3 years ago
Easy to get quote for what i needed
Seniors Car Insurance
Service Review
Easy to get quote for what I needed
Trusted Customer - 3 years ago
Service was efficient and helpful. polite and...
Seniors Car Insurance
Service Review
Service was efficient and helpful. Polite and informative
Trusted Customer - 3 years ago
Patience . felt she didn't like to repeat anything....
Seniors Home Insurance
Service Review
Patience . Felt she didn't like to repeat anything. Sometimes we don't always grasp things first time.
James Coombs - 3 years ago
It all worked
Seniors Home Insurance
Service Review
It all worked
Emma Stockdale - 3 years ago
I'm happy with the benefits that you providing to all...
Seniors Funeral Insurance
Service Review
I'm happy with the benefits that you providing to all insured members. Customer service person explained so well all details clearly. Insured number has to be clearly aware of what benefits they will receive so there is no conflict later on
Trusted Customer - 2 years ago
Because i liked the price quoted and was treated very...
Seniors Home Insurance
Product Review
Because I liked the price quoted and was treated very well
Trusted Customer - 2 years ago
No knowledge of them apart from this procedure of...
Seniors Home Insurance
Product Review
No knowledge of them apart from this procedure of taking up insurance with them. I will hold my judgement for now.
Trusted Customer - 2 years ago
Professional & experience
Seniors Funeral Insurance
Product Review
Professional & experience
Michael Needham - 2 years ago
The price was better than other companies
Seniors Home Insurance
Product Review
The price was better than other companies
Mark Hodges - 2 years ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - 2 years ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Marilyn Benisano - 2 years ago
The rate is good and excellent and affordable for us.
Seniors Term Life Insurance
Product Review
The rate is good and excellent and affordable for us.
Trusted Customer - 2 years ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - 2 years ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Trusted Customer - 2 years ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Trusted Customer - 2 years ago
Easy to get covered and peace of mind
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Get cover today and you could save
Call our friendly team to discuss your needs today. You can also get a quote online in minutes and save up to 20% on selected products.