%
- Over all Percentage 92
- empty 8
Rated /5 from 695164005865 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,9516,4005,865 customer reviews.
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Reviews
1393-1405 of 6951 reviews
1393-1405 of 6400 reviews
1393-1405 of 5865 reviews
Peter Rivers - 2 years ago
The life insurance policy is too expensive. tried to...
Seniors Life Insurance
Product Review
Over priced for the amount offered to me. Tried to cancel the policy but have to wait for a customer service rep to call me within 48 hours. Still waiting. Most insurance companies can cancel your policy on the spot when you phone to cancel a policy.
Service Review
The life insurance policy is too expensive. Tried to cancel the policy but can’t cancel immediately, have to wait for a service rep to call me within 48 hours of asking to cancel my policy. Most other companies can. Cancel policies immediately.
Karen Hall - 2 years ago
Most helpful and answered all of my questions. ...
Seniors Life Insurance
Product Review
All my questions were answered by a very competent person and I am more than satisfied with my result. Thank you 👍😊
Service Review
Most helpful and answered all of my questions. Thank you, 👍😊
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Good Job.
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
Just the best one for car insurance
Trusted Customer - 2 years ago
Fantastic
Seniors Life Insurance
Product Review
Very helpful.
Service Review
Fantastic
Trusted Customer - 2 years ago
Great job
Seniors Car Insurance
Product Review
We are regular customers with Aust.Snr.Ins. & very happy with them. We have just purchased a new Mercedes & was in the showroom to collect. A young lady called Lauren helped us, she was very patient & helpful. Lauren spent alot of time with us, as the car had only just been registered with RTA 1 hr previosly & was able to sign us up. Thank you
Service Review
Great job
Stella Taylor - 2 years ago
Seniors Home Insurance
Product Review
Well done straightforward and thank you for your service
Trusted Customer - 2 years ago
Very helpful
Seniors Funeral Insurance
Product Review
Clear and easy to understand
Service Review
Very helpful
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Staff responsive and knowledgeable.
Trusted Customer - 2 years ago
Fantastic, understood the policy as it was very well...
Seniors Home Insurance
Product Review
Very happy with the person that helped me to make the correct decision. Explained and answered all my questions. Professional, supportive, respectful also with the knowledge Of what is happening in our country. People are struggling to survive financially and feed their families. I was most impressed with your leadership and response in helping us save money on our home and contents insurance, so we also got our car insurance transferred with Australian Seniors. Much appreciated yours truly MM
Service Review
Fantastic, understood the policy as it was very well explained and saved us money. We now have a better policy for a lower price. Thank you Travis for your patients and support. You helped us choose a home and contents cover We are happy with. Thank you Elliot for your help and support with choosing the best car insurance.
Trusted Customer - 2 years ago
Excellent
Seniors Funeral Insurance
Product Review
Easy to discus options with friendly staff member, easy to understand and very helpful
Service Review
Excellent
Trusted Customer - 2 years ago
Seniors Life Insurance
Product Review
Exceptional standard of efficient customer service was experienced. Many thanks.
Trusted Customer - 3 years ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 3 years ago
The entire process was easy all information was...
Seniors Funeral Insurance
Service Review
The entire process was easy all information was explained clearly and I felt absolutely confident and was able to make an informed decision well done and thank you David.
Ross Coyle - 3 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Trusted Customer - 3 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Trusted Customer - 3 years ago
Considerate, helpful.
Seniors Term Life Insurance
Service Review
Considerate, helpful.
David Atkinson - 3 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Service Review
listened to our needs and assisted in achieving required results.
Catherine Brooks - 3 years ago
Absolutely! loved the chair cover, speedy delivery,...
Seniors Funeral Insurance
Service Review
Absolutely! loved the chair cover, speedy delivery, definitely recommend Frugo, good quality, would buy from again.
Keith Hunt - 3 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Ronald Balaam - 3 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Derek Gerdis - 3 years ago
Very friendly and helpful
Seniors Landlords Insurance
Service Review
Very friendly and helpful
Trusted Customer - 3 years ago
Great service and online experience
Seniors Landlords Insurance
Service Review
Great service and online experience
Michael Moelder - 3 years ago
Very informative and helpful
Seniors Car Insurance
Service Review
Very informative and helpful
Peter Rivers - 2 years ago
Over priced for the amount offered to me. tried to...
Seniors Life Insurance
Product Review
Over priced for the amount offered to me. Tried to cancel the policy but have to wait for a customer service rep to call me within 48 hours. Still waiting. Most insurance companies can cancel your policy on the spot when you phone to cancel a policy.
Karen Hall - 2 years ago
All my questions were answered by a very competent...
Seniors Life Insurance
Product Review
All my questions were answered by a very competent person and I am more than satisfied with my result. Thank you 👍😊
Trusted Customer - 2 years ago
Good job.
Seniors Life Insurance
Product Review
Good Job.
Trusted Customer - 2 years ago
Just the best one for car insurance
Seniors Car Insurance
Product Review
Just the best one for car insurance
Trusted Customer - 2 years ago
Very helpful.
Seniors Life Insurance
Product Review
Very helpful.
Trusted Customer - 2 years ago
We are regular customers with aust.snr.ins. & very...
Seniors Car Insurance
Product Review
We are regular customers with Aust.Snr.Ins. & very happy with them. We have just purchased a new Mercedes & was in the showroom to collect. A young lady called Lauren helped us, she was very patient & helpful. Lauren spent alot of time with us, as the car had only just been registered with RTA 1 hr previosly & was able to sign us up. Thank you
Stella Taylor - 2 years ago
Well done straightforward and thank you for your...
Seniors Home Insurance
Product Review
Well done straightforward and thank you for your service
Trusted Customer - 2 years ago
Clear and easy to understand
Seniors Funeral Insurance
Product Review
Clear and easy to understand
Trusted Customer - 2 years ago
Staff responsive and knowledgeable.
Seniors Home Insurance
Product Review
Staff responsive and knowledgeable.
Trusted Customer - 2 years ago
Very happy with the person that helped me to make the...
Seniors Home Insurance
Product Review
Very happy with the person that helped me to make the correct decision. Explained and answered all my questions. Professional, supportive, respectful also with the knowledge Of what is happening in our country. People are struggling to survive financially and feed their families. I was most impressed with your leadership and response in helping us save money on our home and contents insurance, so we also got our car insurance transferred with Australian Seniors. Much appreciated yours truly MM
Trusted Customer - 2 years ago
Easy to discus options with friendly staff member,...
Seniors Funeral Insurance
Product Review
Easy to discus options with friendly staff member, easy to understand and very helpful
Trusted Customer - 2 years ago
Exceptional standard of efficient customer service was...
Seniors Life Insurance
Product Review
Exceptional standard of efficient customer service was experienced. Many thanks.
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