%
- Over all Percentage 92
- empty 8
Rated /5 from 531253034226 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,3125,3034,226 customer reviews.
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Reviews
73-85 of 5312 reviews
73-85 of 5303 reviews
73-85 of 4226 reviews
Trusted Customer - 6 years ago
Worse service ever and would not recommend them, left...
Seniors Funeral Insurance Top Cover
Service Review
worse service ever and would not recommend them, left me on hold for almost 5 mins after they transfered me and some one typing and would not pick up to answer me
Trusted Customer - 3 years ago
Yes i would recommend ausseniors to my friends as i...
Seniors Term Life Insurance
Service Review
Yes I would recommend AusSeniors to my friends as I have done so in the past
RAEWYN AHIPENE - 6 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Maurice Thompson - 6 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Peter Moore - 6 years ago
The service given was very good and informative - but...
Seniors Funeral Insurance Top Cover
Service Review
the service given was very good and informative - but and i mean but - i have not joined or confirmed my acceptance of joining as i was, at this time, only after information such as limits, conditions and fees etc. while i did give the phone consultant my bankcard details i made it very clear i was only after information so i could discuss them with my family and i was given verbal assurances nothing would proceed until confirmed by me. i was also hopeful that i was to be sent details of the policy discussed, again to review it with my family
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 2 years ago
Excellent!
Seniors Term Life Insurance
Service Review
Excellent!
PETER MILLS - 6 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
ROBERT DALZIEL - 6 years ago
The gentleman i spoke to was very informative with all...
Seniors Funeral Insurance Top Cover
Service Review
The gentleman I spoke to was very informative with all aspects of the policy I was looking for he was very we spoken and answered all aspects of the policy and then some. Pleasure to do business with.
Trusted Customer - a year ago
Very knowledgeable with information provided
Seniors Term Life Insurance
Service Review
Very knowledgeable with information provided
Lynn Mcmillan - 6 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 2 years ago
Very pleasant and helpful lady i dealt with, very...
Seniors Home Insurance
Product Review
It seems to be very good, it's nice to know we are well protected.
Service Review
Very pleasant and helpful lady I dealt with, very knowledgeable about the policy I enquired about.
Kenn Zerner - 3 years ago
I had a lady called maggie and she was just wonderful...
Seniors Term Life Insurance
Service Review
I had a lady called Maggie and she was just wonderful very professional but also made me feel special great work would rec on mend
Trusted Customer - 6 years ago
It was first rate. no complaints
Seniors Funeral Insurance Top Cover
Service Review
It was first rate. No complaints
Peter Bramsen Bramsen - 5 years ago
It was quite good
Seniors Funeral Insurance Top Cover
Service Review
It was quite good
Trusted Customer - 2 months ago
This product was exactly what i needed, having looked...
Seniors Home Insurance
Service Review
this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.
Trusted Customer - 6 years ago
Very easy to arrange, person very helpful as well.
Seniors Funeral Insurance Top Cover
Service Review
Very easy to arrange, Person very helpful as well.
Paulette Samuel - 6 years ago
Very polite and patient with questions asked.sent...
Seniors Funeral Insurance Top Cover
Service Review
Very polite and patient with questions asked.Sent documents that I requested promptly.Im happy with the funeral insurance cover.
Janice Stack - 6 years ago
Good customer service, spoke clearly, listened to me....
Seniors Funeral Insurance Top Cover
Service Review
Good customer service, spoke clearly, listened to me. Thank you
Peter Robinson - 6 years ago
I have to wait and see once i get all the details
Seniors Funeral Insurance Top Cover
Service Review
i have to wait and see once i get all the details
Vikki Leaver - 2 months ago
Excellent customer service good communication.
Seniors Car Insurance
Service Review
Excellent customer service good communication.
Trusted Customer - 3 years ago
The online application was clear, uncomplicated and...
Seniors Car Insurance
Service Review
The online application was clear, uncomplicated and easy to complete. When I telephoned with a quick question and to confirm some details, I was most impressed that my call was answered immediately, and in person! The customer service consultant was very friendly and helpful, able to assist with my enquiry, knowledgeable about the product and services being offered. Besides getting a competitive quote this is a major reason I decided to change to Australian Seniors.
Phillip Bailey - 6 years ago
Yes i would
Seniors Funeral Insurance Top Cover
Service Review
Yes i would
Trusted Customer - 4 months ago
Service was great, no stress, no surprises and all...
Seniors Home Insurance
Service Review
Service was great, no stress, no surprises and all understanding and professional.
Trusted Customer - 3 years ago
I did a combined insurance
Seniors Home Insurance
Product Review
i did a combined insurance
Trusted Customer - 7 years ago
Just what i was looking for.
Senior Funeral Insurance Plus
Product Review
Just what I was looking for.
Trusted Customer - 7 years ago
Was told by phone when joining that my dog would be...
Seniors Pet Insurance
Product Review
Was told by phone when joining that my dog would be covered for all accidents from midnight on that day but when I made claim for an accidental poisoning that occurred 2 weeks later, it took 3 weeks and lots of headache, I received 5 letters saying claim had not been approved for services I hadn't claimed for, they said they hadn't received vet invoice that I sent priority post, then I emailed that invoice and heard nothing. Rang finally after claim had been 3 weeks to be told that accidental poisoning wasn't one of the 8 accidents that are covered by my policy during the first 30 days. None of this was mentioned during initial joining phone call OR found in policy. Will be cancelling policy as soon as possible. Horrendous experience!
Trusted Customer - 8 years ago
Suits our needs
Australian Seniors Final Expenses Insurance
Product Review
Suits our needs
KAREN ANN FEATHER - 6 years ago
I think this new policy will suit my husband and i...
Seniors Funeral Insurance Top Cover
Product Review
I think this new policy will suit my husband and I much better than the old one
Trusted Customer - 2 years ago
Easy to use and pay for all very self explanatory
Seniors Landlords Insurance
Product Review
Easy to use and pay for all very self explanatory
Robert Bruce Lucht - 6 years ago
Not as expensive as i thought
Seniors Funeral Insurance Top Cover
Product Review
Not as expensive as I thought
Trusted Customer - 6 years ago
What was said didn't happen
Seniors Funeral Insurance Essential Cover
Product Review
what was said didn't happen
Max Jensen - 2 years ago
Great value for money thank you
Seniors Car Insurance
Product Review
great value for money thank you
Charles Brown - 6 years ago
Some thing needed doing , that's all
Seniors Funeral Insurance Top Cover
Product Review
some thing needed doing , that's all
Arlene Gray - 6 years ago
I am happy with my purchase.
Seniors Funeral Insurance Top Cover
Product Review
I am happy with my purchase.
Trusted Customer - 6 years ago
You promised top send me immediately a copy of my...
Seniors Funeral Insurance Top Cover
Product Review
You promised top send me immediately a copy of my contract and you failed to for-fill this advice and I now wish to cancel my arrangement and have the funds you received from my Master Card returned to my account and the agreement/contract cancelled
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