%
- Over all Percentage 96
- empty 8
Rated /5 from 734676635 Reviews
Australian Seniors Reviews
969692% of our customers are pleased with our products and services out of 734676635 customer reviews.
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Reviews
145-157 of 734 reviews
145-157 of 676 reviews
145-157 of 635 reviews
Trusted Customer - 9 months ago
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - 9 months ago
In a few words, the gentleman concerned was thorough;...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
Service Review
In a few words, the gentleman concerned was thorough; not pushy, ie., took his time to explain the policy(s) thoroughly also! An excellent manner - you have a great member! Don’t lose him!!
June Andrew - 9 months ago
Prompt and helpful
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Service Review
prompt and helpful
Trusted Customer - 9 months ago
Communication was clear and concise, with helpful...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Service Review
Communication was clear and concise, with helpful advice
Trusted Customer - 9 months ago
Thursday, 03 october, service was excellent, with the...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Service Review
Thursday, 03 October, service was excellent, with the promise of a follow-up phone call for my wife to provide her details at 3pm on the Friday, but we did not receive that call. I called back at 4:40pm on Friday 04 October, and received a very polite gentleman, as was the first one, who was going to ensure we received that phone call within approx. 15 minutes. If we had received the 3pm call today, the rate would have been excellent.
Sam Coleman - 9 months ago
The product came up affordable
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Service Review
The product came up affordable
Trusted Customer - 9 months ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Service Review
Just signed up, let see how we go
Keith Alan Lepley - 9 months ago
The response was quick and professional going through...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Service Review
The response was quick and professional going through however I could ask questions at any time
Trusted Customer - 9 months ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Trusted Customer - 9 months ago
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Robert Butterly - 9 months ago
Very straightforward and no sales talk
Seniors Life Insurance
Product Review
Excellent service.
Service Review
Very straightforward and no sales talk
Pauline Matene - 9 months ago
Great, very professional
Seniors Life Insurance
Product Review
He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount
Service Review
Great, very professional
Trusted Customer - a year ago
Very good service. thank you.
Seniors Life Insurance
Service Review
Very good service. Thank You.
Trusted Customer - a year ago
Terrible
Seniors Life Insurance
Service Review
Terrible
Trusted Customer - a year ago
The sevise is excellent they helped me with all of my...
Seniors Life Insurance
Service Review
The sevise is excellent they helped me with all of my inquiry's Australia seniors life insurance is awesome
Brian O'reilly - a year ago
Excellent service and advice. met our needs perfectly.
Seniors Life Insurance
Service Review
Excellent Service and advice. Met our needs perfectly.
Trusted Customer - a year ago
The person i dealt with was extremely helpful and...
Seniors Life Insurance
Service Review
The person i dealt with was extremely helpful and knowledge in her field.
Trusted Customer - a year ago
The life insurance which does include access on death...
Seniors Life Insurance
Service Review
The life insurance which does include access on death for funeral costs was exactly what I was seeking at this stage of my life, with little fuss.
Trusted Customer - a year ago
Very helpful and knowledgeable
Seniors Life Insurance
Service Review
Very helpful and knowledgeable
Collette - a year ago
Well mannered & very helpful young lady. knew what she...
Seniors Life Insurance
Service Review
Well mannered & very helpful young lady. Knew what she was talking about & was very informative.
Trusted Customer - a year ago
I’m happy with the service i received and i...
Seniors Life Insurance
Service Review
I’m happy with the service I received and I appreciated that to help senior people to manage their finances after the death But we will wait until that .
Shaun Edwards - a year ago
I am happy to be with you also i will never miss a...
Seniors Life Insurance
Service Review
i am happy to be with you also i will never miss a payment from Shaun Edwards all the best
Vaiao Polaia - a year ago
All good easy to access 👍 online. great service. easy...
Seniors Life Insurance
Service Review
All good easy to access 👍 online. Great service. Easy to understand and staff very friendly and helpful.
Jan - a year ago
Each person i spoke to was professional as well as...
Seniors Life Insurance
Service Review
Each person I spoke to was professional as well as being kind, friendly and understanding. Products offered were very good. I would highly recommend Australian Seniors.
Trusted Customer - 9 months ago
Excellent service
Seniors Life Insurance
Product Review
excellent service
Trusted Customer - 9 months ago
Being a pensioner with a partner that’s on full...
Seniors Life Insurance
Product Review
Being a pensioner with a partner that’s on Full Disability plus I’m her Carer. Most of her medications are NOT on the PBS even though the government has included several others, but not the meds she requires; there’s very little money left in the very strict budget! Should “I go” before her, God forbid; @ least she’ll have a small amount to keep her going!
June Andrew - 9 months ago
Cameron the gentleman who phoned back promptly after...
Seniors Life Insurance
Product Review
Cameron the gentleman who phoned back promptly after my request for a quote was very helpful and explained everything so no problems understanding. I was happy with the cover I decided to take.
Trusted Customer - 9 months ago
As i am new to this service, i can qualify my purchase...
Seniors Life Insurance
Product Review
As I am new to this service, I can qualify my purchase as time goes by
Trusted Customer - 9 months ago
Life assurance policy purchased, with a follow-up call...
Seniors Life Insurance
Product Review
Life assurance policy purchased, with a follow-up call for my wife's cover at 3pm on Friday 04 October. Clearly the department was busy, because at 4:40pm we still had not received the phone call to take my wife's details and verify everything, so I called to advise that she had not received the phone call. The gentleman I spoke with yesterday was pleasant and informative, as was the one I spoke with today, but I was a bit disappointed with the non-follow-up. I am hoping this is not going to be an example of the service in future, and I feel confident that it will not be.
Sam Coleman - 9 months ago
Have always shyed away from taken any offer to insure...
Seniors Life Insurance
Product Review
Have always shyed away from taken any offer to insure life, I am thankful the gentleman who called me on the phone really brought it home to my basic understanding ... thanks again
Trusted Customer - 9 months ago
Just signed up, let see how we go
Seniors Life Insurance
Product Review
Just signed up, let see how we go
Keith Alan Lepley - 9 months ago
I chose life assurance because i am getting older and...
Seniors Life Insurance
Product Review
I chose life assurance because I am getting older and need to make sure my family is financially secure
Trusted Customer - 9 months ago
The policy was very much like other offers from other...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Trusted Customer - 9 months ago
Good and clear communication with the...
Seniors Life Insurance
Product Review
Good and clear communication with the representative.... very professional and knows how to deal with seniors and Pensioners elders of Australia.... especially with the diversity and in our various communities in Australia. My partner and I are looking forward to our long term relationship with our chosen insurance group (Australia Senior insurance)... Mr/Mrs Reupena.
Robert Butterly - 9 months ago
Excellent service.
Seniors Life Insurance
Product Review
Excellent service.
Pauline Matene - 9 months ago
He knew what he was talking about. very polite, very...
Seniors Life Insurance
Product Review
He knew what he was talking about. Very polite, very happy about terms and conditions. I’m happy about the fortnightly payments amount
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