%
- Over all Percentage 92
- empty 8
Rated /5 from 310630652416 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1063,0652,416 customer reviews.
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Reviews
997-1009 of 3106 reviews
997-1009 of 3065 reviews
997-1009 of 2416 reviews
Trusted Customer - 8 years ago
Was the very standard call center obviously, let down...
Seniors Funeral Insurance Top Cover
Product Review
Product is what im after , explanation of full product range lacking though bit disappointed but I go cover and you at least go the sale reluctantly or not
Service Review
Was the very standard call center obviously, let down though that the rep didnt mention the standard cover , Not till I asked did he even divulge that there was such option available. Which is a lesser cost ect for min differce then when asked he almost dismissed it as trival. So i went with the Top. If was a chiose available I would have liked to be informed of it. So at best now I've 30 days to pull out or not . You could have an agent call explane the differences between policies and if suitable may change. As a operation that services the older community you seem to be totally unaware or dont care for the pensioner part of that community in retrospect I view the transaction as one done with a company that is driven by profits NOT servicing you clients . Recommendations?? Thankyou Tim barlow
Trusted Customer - 8 years ago
Fine. professional. polite
Seniors Funeral Insurance Top Cover
Service Review
Fine. Professional. Polite
Trusted Customer - 8 years ago
Very helpful, i asked questions that where explained...
Seniors Funeral Insurance Top Cover
Product Review
The policy is simple and easy to understand
Service Review
Very helpful, I asked questions that where explained well
Trusted Customer - 8 years ago
Very well explained and prompt
Seniors Funeral Insurance Top Cover
Product Review
It is just what I was looking for
Service Review
Very well explained and prompt
Trusted Customer - 8 years ago
She was very polite and concise and thoughtful
Seniors Funeral Insurance Top Cover
Product Review
I would have liked bigger but budget would not allow
Service Review
she was very polite and concise and thoughtful
Trusted Customer - 8 years ago
Yes i would recommend them.
Seniors Funeral Insurance Essential Cover
Product Review
we haven't received the policy yet.
Service Review
Yes I would recommend them.
Trusted Customer - 8 years ago
Friendly and helpful did not feel he was telling me...
Seniors Funeral Insurance Top Cover
Product Review
It met my needs it was what I was looking for.
Service Review
Friendly and helpful did not feel he was telling me lies.
Trusted Customer - 8 years ago
Disha was very helpful and explained everything to my...
Seniors Funeral Insurance Top Cover
Service Review
Disha was very helpful and explained everything to my satisfaction.She answered my questions and I am happy I decided to take a funeral policy with Seniors
Trusted Customer - 8 years ago
Victa explained everything in full detail and was very...
Seniors Funeral Insurance Top Cover
Product Review
I liked the fact that the payment decreases
Service Review
Victa explained everything in full detail and was very helpful
Trusted Customer - 8 years ago
The person i spoke to explained the policy clearly and...
Seniors Funeral Insurance Top Cover
Product Review
I thought value for money was very good
Service Review
The person I spoke to explained the policy clearly and precisely in a way that was understandable
Trusted Customer - 8 years ago
Explained what was included with policy
Seniors Funeral Insurance Top Cover
Service Review
explained what was included with policy
Trusted Customer - 8 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
yes
Trusted Customer - 8 years ago
Yes i would
Seniors Funeral Insurance Top Cover
Service Review
Yes I would
Trusted Customer - 8 years ago
The whole experience was very positive. the lady told...
Seniors Funeral Insurance Top Cover
Service Review
The whole experience was very positive. The lady told me what I needed to know and I was signed up within minutes no lengthy paper work.I was very happy!
Trusted Customer - 8 years ago
Polite and friendly.
Seniors Funeral Insurance Top Cover
Service Review
Polite and friendly.
Trusted Customer - 8 years ago
I was contacted yesterday about buying a policy and...
Seniors Funeral Insurance Top Cover
Service Review
I WAS CONTACTED YESTERDAY ABOUT BUYING A POLICY AND AFTER GOING THROUGH THE PROCEDURE i WAS PROMISED THAT A COPY OF THE CONTRACT WOULD BE SENT TO ME IMMEDIATELY. NO COPY HAS BEEN RECEIVED AND I NOW WISH TO CANCEL THE ARRANGEMENT AND HAVE MY FIRST PAYMENT RETURNED TO MY ACCOUNT
Trusted Customer - 8 years ago
I was very impressed with the customer service...
Seniors Funeral Insurance Top Cover
Service Review
I was very impressed with the Customer Service especially the Life insurance department. Everyone was very polite and helpful and explained all the insurances to help me to decide to purchase your products.
Trusted Customer - 8 years ago
Very friendly and ensured everything was fully...
Seniors Funeral Insurance Top Cover
Service Review
Very friendly and ensured everything was fully explained.
Trusted Customer - 8 years ago
It was absolutely excellent 100%
Seniors Funeral Insurance Top Cover
Service Review
It was absolutely excellent 100%
Trusted Customer - 8 years ago
2 stars only because policy no 650007121 was cancelled...
Seniors Funeral Insurance Top Cover
Service Review
2 Stars only because policy No 650007121 was cancelled on the 28th Nov. NOT COMMENCED. The service upfront on this day was 4 star.
Trusted Customer - 8 years ago
They were very helpful and understanding.
Seniors Funeral Insurance Top Cover
Service Review
They were very helpful and understanding.
Trusted Customer - 8 years ago
This person was extremely pleasant, courteous and...
Seniors Funeral Insurance Top Cover
Service Review
This person was extremely pleasant, courteous and informative and easy to talk to! 👌
Trusted Customer - 8 years ago
Not sure yet to i get the paperwork
Seniors Funeral Insurance Top Cover
Service Review
Not sure yet to i get the paperwork
Trusted Customer - 8 years ago
Very helpful, fully explained everything
Seniors Funeral Insurance Top Cover
Service Review
Very helpful, fully explained everything
Trusted Customer - 8 years ago
Again, very happy with the product i purchased. glad i...
Seniors Funeral Insurance Top Cover
Product Review
Again, very happy with the product I purchased. Glad I contacted you!
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
My child is everything to me and your organisation has...
Seniors Funeral Insurance Top Cover
Product Review
My child is everything to me and your organisation has made it possible for me to say goodbye to him when his time comes with dignity
Trusted Customer - 8 years ago
I felt like it was an honest exchange from both...
Seniors Funeral Insurance Top Cover
Product Review
I felt like it was an honest exchange from both sides...and your rep didn't have to sell me on product,simply answered my questions...that counted a lot with me...can't stand being salesmaned
Trusted Customer - 8 years ago
Premiums quite reasonable.
Seniors Funeral Insurance Top Cover
Product Review
Premiums quite reasonable.
Trusted Customer - 8 years ago
Already have in my last reply, thank you
Seniors Funeral Insurance Top Cover
Product Review
already have in my last reply, thank you
Trusted Customer - 8 years ago
Good cover and great options.
Seniors Funeral Insurance Top Cover
Product Review
Good cover and great options.
Trusted Customer - 8 years ago
Great and easy to understand
Seniors Funeral Insurance Top Cover
Product Review
Great and easy to understand
Trusted Customer - 8 years ago
It is a form of dual insurance
Seniors Funeral Insurance Top Cover
Product Review
It is a form of dual insurance
Trusted Customer - 8 years ago
Its peace of mind and looks goods
Seniors Funeral Insurance Top Cover
Product Review
its peace of mind and looks goods
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
I think i made a right decision to purchase my seniors...
Seniors Funeral Insurance Top Cover
Product Review
I think I made a right decision to purchase my Seniors Funeral Insurance Top Cover, knowing that my family don't have to worry about my funeral expenses and any other expenses that I might leave behind.
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.