%
- Over all Percentage 92
- empty 8
Rated /5 from 289628962221 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 2,8962,8962,221 customer reviews.
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Reviews
1-12 of 2896 reviews
1-12 of 2896 reviews
1-12 of 2221 reviews
Trusted Customer - 4 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Trusted Customer - 4 years ago
Very pushy - when someone only wants some information...
Seniors Funeral Insurance Top Cover
Service Review
very pushy - when someone only wants some information to review - they don't seem to want to supply it without that person agreeing to sign up for a policy
Doug Plant - 4 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Product Review
The product may have had some good points but I was put off by your pushy salesman
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Trusted Customer - 4 years ago
It was first rate. no complaints
Seniors Funeral Insurance Top Cover
Product Review
The srvice they gave was really good
Service Review
It was first rate. No complaints
Trusted Customer - 4 years ago
Clear explanation & spoke at a pace i could hear &...
Seniors Funeral Insurance Top Cover
Product Review
Not sure as I have yet to compare with others
Service Review
Clear explanation & spoke at a pace I could hear & decifer
Sharon JACKSON - 4 years ago
Tim was excellent to deal with over the phone....
Seniors Funeral Insurance Top Cover
Product Review
these days you need cover and it's quick and simple for people to understand. Funerals can be more expensive then buying a car. Cover helps the families when they may not have enough themselves.
Service Review
Tim was excellent to deal with over the phone. Received email not long after I got off the phone. I will always deal with Australian Senior Insurance.
Trusted Customer - 5 years ago
I had my daughter do this for me and she was very...
Seniors Funeral Insurance Top Cover
Product Review
The gentleman on the phone was very informative and knew his products well. Well done. Very helpful.
Service Review
I had my daughter do this for me and she was very happy with the service provided.
Bronwen Emery - 4 years ago
Ash explained all the details of the policy very well....
Seniors Funeral Insurance Top Cover
Product Review
I am still doing comparisons but it seems to be what I am looking for.
Service Review
Ash explained all the details of the policy very well. He spoke clearly and did not rush me.
Leanne Brown - 4 years ago
Very informative
Seniors Funeral Insurance Top Cover
Product Review
Peace of mind and security
Service Review
Very informative
Darryl Mcdonald - 5 years ago
Very good.
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very good.
Trusted Customer - 4 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Product Review
I am still awaiting the mailing and once I get this which will incude the PDS I will make up my mind if I proceed with purchasing the product.
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Barry Bloomfield - 4 years ago
Polite and congenial.
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for.
Service Review
Polite and congenial.
Trusted Customer - 4 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Karen Pedron - 4 years ago
The lady i spoke with was very helpful explained every...
Seniors Funeral Insurance Top Cover
Service Review
the lady i spoke with was very helpful explained every thing clearly so i understood exactly what i was buying
GAVIN KEEVERS - 4 years ago
Prompt and easy to do and understand.everything...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and easy to do and understand.everything explained in full
Ron Menzies - 4 years ago
I was explained everything about the insurance and...
Seniors Funeral Insurance Top Cover
Service Review
I was explained everything about the insurance and wasn't pressured into taking out the insurance
Trusted Customer - 4 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Penelope Treloar - 4 years ago
Excellent service from dianne. she explained in plain...
Seniors Funeral Insurance Top Cover
Service Review
excellent service from Dianne. She explained in plain English.
Trusted Customer - 5 years ago
Friendly helpful service
Senior Funeral Insurance Plus
Service Review
Friendly helpful service
RAEWYN AHIPENE - 4 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Vicki Swan - 5 years ago
Kelly was very helpful and informative. i found her...
Seniors Funeral Insurance Top Cover
Service Review
Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.
Caroline Black - 4 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trevor Teale - 4 years ago
She explain i need to know.
Seniors Funeral Insurance Essential Cover
Service Review
She explain I need to know.
Raymond Stockwin - 4 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Service Review
all was done in a great manner true to their word and very helpful
Frederick Smith - 5 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Shane Van Mierlo - 5 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Graeme Grenfell - 4 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Trusted Customer - 5 years ago
If it wasn't for the fact that all the insurance...
Seniors Funeral Insurance Top Cover
Product Review
If it wasn't for the fact that all the insurance policies from the different companies are in fact one company it would be an excellent product
Trusted Customer - 5 years ago
Very good product and free will kit is helpful.
Seniors Funeral Insurance Top Cover
Product Review
Very good product and free will kit is helpful.
Trusted Customer - 5 years ago
Pleased with over the phone service. happy with...
Senior Funeral Insurance Plus
Product Review
Pleased with over the phone service. Happy with fortnightly rates. Peace of mind..now..to know that my funeral costs wont be a financial burden on the kids. Thankyou Peter Hook
Trusted Customer - 6 years ago
Good prices with excellent benefits
Senior Funeral Insurance Plus
Product Review
good prices with excellent benefits
Trusted Customer - 6 years ago
Good value for the money.
Senior Funeral Insurance Plus
Product Review
Good value for the money.
Robert Bruce Wilkins - 5 years ago
Liked the prompt correspondence
Seniors Funeral Insurance Top Cover
Product Review
Liked the prompt correspondence
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.