Reviews

1-12 of 3081 reviews

1-12 of 3050 reviews

1-12 of 2391 reviews

Trusted Customer - 7 years ago

Address issues that i raised on a number of occasions...

Seniors Funeral Insurance Top Cover

Service Review

Address issues that I raised on a number of occasions by email.


Rated: 3 out of 5

Vicki Swan - 8 years ago

Kelly was very helpful and informative. i found her...

Seniors Funeral Insurance Top Cover

Service Review

Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The products appear to be excellent and well priced...

Seniors Funeral Insurance Top Cover

Service Review

The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.


Rated: 5 out of 5

Trevor Teale - 7 years ago

She explain i need to know.

Seniors Funeral Insurance Essential Cover

Product Review

Can be cheaper for unemployed Since i am.

Service Review

She explain I need to know.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Friendly helpful service

Senior Funeral Insurance Plus

Product Review

Happy with the policy

Service Review

Friendly helpful service


Rated: 4.5 out of 5

GAVIN KEEVERS - 7 years ago

Prompt and easy to do and understand.everything...

Seniors Funeral Insurance Top Cover

Service Review

Prompt and easy to do and understand.everything explained in full


Rated: 5 out of 5

Ron Menzies - 7 years ago

I was explained everything about the insurance and...

Seniors Funeral Insurance Top Cover

Product Review

It is good value for money and it will help my kids out in a hard time

Service Review

I was explained everything about the insurance and wasn’t pressured into taking out the insurance


Rated: 5 out of 5

Raymond Stockwin - 7 years ago

All was done in a great manner true to their word and...

Seniors Funeral Insurance Top Cover

Product Review

i only got $3000 dollar cover and is what i want to suit my needs

Service Review

all was done in a great manner true to their word and very helpful


Rated: 5 out of 5

Trusted Customer - 7 years ago

Very easy to arrange, person very helpful as well.

Seniors Funeral Insurance Top Cover

Product Review

Very easy to organise and put in place

Service Review

Very easy to arrange, Person very helpful as well.


Rated: 5 out of 5

Trusted Customer - 6 years ago

Good service happy with custom service cheaper...

Seniors Funeral Insurance Top Cover

Product Review

The customer service was easy to be explained lovely young woman spoke on the phone easy out going happy person that does make the world more happy when you have happy people working in type work.

Service Review

Good service happy with custom service cheaper thenwhat I have been paying over the years


Rated: 5 out of 5

Caroline Black - 7 years ago

You can tell your sales reps to stop pushing people...

Seniors Funeral Insurance Top Cover

Product Review

I didn't want it and told the reps so multiple times give my money back

Service Review

You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated


Rated: 1 out of 5

Penelope Treloar - 7 years ago

Excellent service from dianne. she explained in plain...

Seniors Funeral Insurance Top Cover

Product Review

I was given some choices and so I chose the one I thought was suitable for me.

Service Review

excellent service from Dianne. She explained in plain English.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Address issues that i raised on a number of occasions...

Seniors Funeral Insurance Top Cover

Service Review

Address issues that I raised on a number of occasions by email.


Rated: 3 out of 5

Trusted Customer - 8 years ago

Great customer service

Senior Funeral Insurance Plus

Service Review

Great customer service


Rated: 5 out of 5

Peter Moore - 7 years ago

The service given was very good and informative - but...

Seniors Funeral Insurance Top Cover

Service Review

the service given was very good and informative - but and i mean but - i have not joined or confirmed my acceptance of joining as i was, at this time, only after information such as limits, conditions and fees etc. while i did give the phone consultant my bankcard details i made it very clear i was only after information so i could discuss them with my family and i was given verbal assurances nothing would proceed until confirmed by me. i was also hopeful that i was to be sent details of the policy discussed, again to review it with my family


Rated: 4 out of 5

Trusted Customer - 7 years ago

Everything was explained so you could understand, and...

Seniors Funeral Insurance Top Cover

Service Review

Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.


Rated: 5 out of 5

Leanne Brown - 7 years ago

Very informative

Seniors Funeral Insurance Top Cover

Service Review

Very informative


Rated: 5 out of 5

Paulette Samuel - 7 years ago

Very polite and patient with questions asked.sent...

Seniors Funeral Insurance Top Cover

Service Review

Very polite and patient with questions asked.Sent documents that I requested promptly.Im happy with the funeral insurance cover.


Rated: 5 out of 5

GEOFF WALKER - 8 years ago

Good customer service

Seniors Funeral Insurance Top Cover

Service Review

Good customer service


Rated: 4 out of 5

Raymond Mcanulty - 7 years ago

They were able to explain all of the benefits of the...

Seniors Funeral Insurance Top Cover

Service Review

They were able to explain all of the benefits of the insurance plan & the other insurance company i am with at the moment have nowhere near the same benefits. Cost.


Rated: 5 out of 5

ROBBIE WALKER - 7 years ago

Yes i would recommend. staff member was pleasant and...

Seniors Funeral Insurance Top Cover

Service Review

Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.


Rated: 4 out of 5

Robert Frost - 7 years ago

Did not receive $75 gift card

Seniors Funeral Insurance Top Cover

Service Review

did not receive $75 gift card


Rated: 3 out of 5

Trusted Customer - 7 years ago

I would recommend seniors insurance as all my...

Seniors Funeral Insurance Top Cover

Service Review

I would recommend seniors insurance as all my requirements were met in a most professional way.


Rated: 5 out of 5

Janice Stack - 7 years ago

Good customer service, spoke clearly, listened to me....

Seniors Funeral Insurance Top Cover

Service Review

Good customer service, spoke clearly, listened to me. Thank you


Rated: 4 out of 5

Trusted Customer - 2 years ago

Excellant service and was given what i needed to...

Seniors Funeral Insurance

Product Review

Excellant service and was given what I needed to know. Highly recommend to discuss any thing you need to know or ask and get good clear answers.


Rated: 5 out of 5

Shane Van Mierlo - 8 years ago

You people lie through your *****

Seniors Funeral Insurance Top Cover

Product Review

You people lie through your *****


Rated: 1 out of 5

Frederick Smith - 8 years ago

I have only just received my policy and still have to...

Seniors Funeral Insurance Essential Cover

Product Review

I have only just received my policy and still have to go through it but it seems to be what I required.


Rated: 4 out of 5

Graeme Grenfell - 8 years ago

Please cancel policy i don't want it

Seniors Funeral Insurance Top Cover

Product Review

Please cancel policy I don't want it


Rated: 1 out of 5

Trusted Customer - 8 years ago

If it wasn't for the fact that all the insurance...

Seniors Funeral Insurance Top Cover

Product Review

If it wasn't for the fact that all the insurance policies from the different companies are in fact one company it would be an excellent product


Rated: 4 out of 5

Trusted Customer - 8 years ago

Very good product and free will kit is helpful.

Seniors Funeral Insurance Top Cover

Product Review

Very good product and free will kit is helpful.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Pleased with over the phone service. happy with...

Senior Funeral Insurance Plus

Product Review

Pleased with over the phone service. Happy with fortnightly rates. Peace of mind..now..to know that my funeral costs wont be a financial burden on the kids. Thankyou Peter Hook


Rated: 5 out of 5

Trusted Customer - 9 years ago

Good prices with excellent benefits

Senior Funeral Insurance Plus

Product Review

good prices with excellent benefits


Rated: 5 out of 5

Trusted Customer - 9 years ago

Good value for the money.

Senior Funeral Insurance Plus

Product Review

Good value for the money.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 5 out of 5

Trusted Customer - 8 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 5 out of 5

Trusted Customer - 9 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

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