Reviews

1-12 of 3108 reviews

1-12 of 3066 reviews

1-12 of 2418 reviews

Trusted Customer - 7 years ago

Address issues that i raised on a number of occasions...

Seniors Funeral Insurance Top Cover

Service Review

Address issues that I raised on a number of occasions by email.


Rated: 3 out of 5

Trusted Customer - 8 years ago

I have to wait and see once i get all the details

Seniors Funeral Insurance Top Cover

Product Review

seem good need to check with other funeral funds

Service Review

i have to wait and see once i get all the details


Rated: 3.5 out of 5

Trusted Customer - 8 years ago

The lady i spoke to was informative, real and answered...

Seniors Funeral Insurance Top Cover

Service Review

The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.


Rated: 5 out of 5

Trusted Customer - 6 years ago

We had young man named victor who was very helpful in...

Seniors Funeral Insurance Top Cover

Service Review

We had young Man named Victor who was very helpful in his explanation of your seniors funeral insurance we took out with you. It was pleasure to have someone who was patient and made we understood everything.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The consultant was extremely helpful and concise in...

Seniors Funeral Insurance Top Cover

Service Review

The consultant was extremely helpful and concise in his explanations of the product. He was very easy to understand as his language was not accented.


Rated: 5 out of 5

Trusted Customer - 8 years ago

I was well informed about the product that i wanted...

Seniors Funeral Insurance Top Cover

Product Review

Well explained very good service. Will definitely recommend Australian seniors.

Service Review

I was well informed about the product that I wanted to purchase. My consultant was clear easy to understand. He explained everything clearly. I was more then impressed. I would recommend Australian seniors to anyone in my age group.


Rated: 5 out of 5

Trusted Customer - 8 years ago

They told me what i wanted to know, were pleasant and...

Seniors Funeral Insurance Top Cover

Service Review

They told me what I wanted to know, were pleasant and polite


Rated: 5 out of 5

Trusted Customer - 8 years ago

Had a lovely young man who was very helpful he was...

Seniors Funeral Insurance Top Cover

Service Review

Had a lovely young man who was very helpful he was easy to understand and very willing to help very


Rated: 4 out of 5

Trusted Customer - 8 years ago

Absolutely no follow up and after i made three phones...

Seniors Funeral Insurance Top Cover

Service Review

absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone


Rated: 1 out of 5

Trusted Customer - 8 years ago

The service was good and helpful. my only complaint...

Seniors Funeral Insurance Top Cover

Product Review

Too expensive for people on pension

Service Review

The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.


Rated: 3 out of 5

Trusted Customer - 7 years ago

Great service and great rates

Seniors Funeral Insurance Top Cover

Service Review

great service and great rates


Rated: 5 out of 5

Trusted Customer - 8 years ago

Easy to understand once i told them what i needed,all...

Seniors Funeral Insurance Top Cover

Product Review

Simplicity,... easy to understand details,and an acceptable price !!

Service Review

Easy to understand once I told them what I needed,all done and arranged in the one phonecall :)


Rated: 5 out of 5

Trusted Customer - 7 years ago

Address issues that i raised on a number of occasions...

Seniors Funeral Insurance Top Cover

Service Review

Address issues that I raised on a number of occasions by email.


Rated: 3 out of 5

Trusted Customer - 8 years ago

The young man kirk who dealt with me was polite...

Seniors Funeral Insurance Top Cover

Service Review

The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy


Rated: 5 out of 5

Trusted Customer - 7 years ago

The lady in which i spoke to spoke very clearly a...

Seniors Funeral Insurance Top Cover

Service Review

The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you


Rated: 5 out of 5

Trusted Customer - 8 years ago

Absolutely no follow up and after i made three phones...

Seniors Funeral Insurance Top Cover

Service Review

absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone


Rated: 1 out of 5

Trusted Customer - 7 years ago

Great service and great rates

Seniors Funeral Insurance Top Cover

Service Review

great service and great rates


Rated: 5 out of 5

Trusted Customer - 8 years ago

Very good service and very helpful, well explained to...

Seniors Funeral Insurance Top Cover

Service Review

Very good service and very helpful, well explained to me and my son Elias,


Rated: 5 out of 5

Trusted Customer - 7 years ago

Great friendly staff polite and not pushy

Seniors Funeral Insurance Top Cover

Service Review

Great friendly staff polite and not pushy


Rated: 5 out of 5

Trusted Customer - 7 years ago

Rubbish, still waiting for a response from you after...

Seniors Funeral Insurance Top Cover

Service Review

Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills


Rated: 1 out of 5

Trusted Customer - 8 years ago

James was very helpful and not at all pushy. he...

Seniors Funeral Insurance Top Cover

Service Review

James was very helpful and not at all pushy. He explained everything for me to understand. He was very polite too. Thank you James 😊


Rated: 5 out of 5

Trusted Customer - 8 years ago

The service was good and helpful. my only complaint...

Seniors Funeral Insurance Top Cover

Service Review

The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.


Rated: 4 out of 5

Trusted Customer - 8 years ago

The lady i spoke to was informative, real and answered...

Seniors Funeral Insurance Top Cover

Service Review

The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Yes i would recommend to friends and would use your...

Seniors Funeral Insurance Top Cover

Service Review

Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Excellant service and was given what i needed to...

Seniors Funeral Insurance

Product Review

Excellant service and was given what I needed to know. Highly recommend to discuss any thing you need to know or ask and get good clear answers.


Rated: 5 out of 5

Trusted Customer - 8 years ago

I have only just received my policy and still have to...

Seniors Funeral Insurance Essential Cover

Product Review

I have only just received my policy and still have to go through it but it seems to be what I required.


Rated: 4 out of 5

Trusted Customer - 8 years ago

You people lie through your *****

Seniors Funeral Insurance Top Cover

Product Review

You people lie through your *****


Rated: 1 out of 5

Trusted Customer - 8 years ago

Please cancel policy i don't want it

Seniors Funeral Insurance Top Cover

Product Review

Please cancel policy I don't want it


Rated: 1 out of 5

Trusted Customer - 8 years ago

Explained really well nice to deal with people with...

Seniors Funeral Insurance Top Cover

Product Review

Explained really well nice to deal with people with humour


Rated: 5 out of 5

Trusted Customer - 9 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

Trusted Customer - 9 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

Trusted Customer - 10 years ago

Suits our needs

Australian Seniors Final Expenses Insurance

Product Review

Suits our needs


Rated: 5 out of 5

Trusted Customer - 9 years ago

We will see after reading the documentation.

Senior Funeral Insurance Plus

Product Review

WE WILL SEE AFTER READING THE DOCUMENTATION.


Rated: 4 out of 5

Trusted Customer - 9 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

Trusted Customer - 10 years ago

Ok

Senior Funeral Insurance Plus

Product Review

OK


Rated: 5 out of 5

Trusted Customer - 8 years ago

Australian Seniors Final Expenses Insurance

Product Review


Rated: 4 out of 5

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