Reviews
1-12 of 3108 reviews
1-12 of 3066 reviews
1-12 of 2418 reviews
Trusted Customer - 7 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Trusted Customer - 8 years ago
I have to wait and see once i get all the details
Seniors Funeral Insurance Top Cover
Product Review
seem good need to check with other funeral funds
Service Review
i have to wait and see once i get all the details
Trusted Customer - 8 years ago
The lady i spoke to was informative, real and answered...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.
Trusted Customer - 6 years ago
We had young man named victor who was very helpful in...
Seniors Funeral Insurance Top Cover
Service Review
We had young Man named Victor who was very helpful in his explanation of your seniors funeral insurance we took out with you. It was pleasure to have someone who was patient and made we understood everything.
Trusted Customer - 7 years ago
The consultant was extremely helpful and concise in...
Seniors Funeral Insurance Top Cover
Service Review
The consultant was extremely helpful and concise in his explanations of the product. He was very easy to understand as his language was not accented.
Trusted Customer - 8 years ago
I was well informed about the product that i wanted...
Seniors Funeral Insurance Top Cover
Product Review
Well explained very good service. Will definitely recommend Australian seniors.
Service Review
I was well informed about the product that I wanted to purchase. My consultant was clear easy to understand. He explained everything clearly. I was more then impressed. I would recommend Australian seniors to anyone in my age group.
Trusted Customer - 8 years ago
They told me what i wanted to know, were pleasant and...
Seniors Funeral Insurance Top Cover
Service Review
They told me what I wanted to know, were pleasant and polite
Trusted Customer - 8 years ago
Had a lovely young man who was very helpful he was...
Seniors Funeral Insurance Top Cover
Service Review
Had a lovely young man who was very helpful he was easy to understand and very willing to help very
Trusted Customer - 8 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 8 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Product Review
Too expensive for people on pension
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Trusted Customer - 7 years ago
Great service and great rates
Seniors Funeral Insurance Top Cover
Service Review
great service and great rates
Trusted Customer - 8 years ago
Easy to understand once i told them what i needed,all...
Seniors Funeral Insurance Top Cover
Product Review
Simplicity,... easy to understand details,and an acceptable price !!
Service Review
Easy to understand once I told them what I needed,all done and arranged in the one phonecall :)
Trusted Customer - 7 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Trusted Customer - 8 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Trusted Customer - 7 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
Trusted Customer - 8 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 7 years ago
Great service and great rates
Seniors Funeral Insurance Top Cover
Service Review
great service and great rates
Trusted Customer - 8 years ago
Very good service and very helpful, well explained to...
Seniors Funeral Insurance Top Cover
Service Review
Very good service and very helpful, well explained to me and my son Elias,
Trusted Customer - 7 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Service Review
Great friendly staff polite and not pushy
Trusted Customer - 7 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 8 years ago
James was very helpful and not at all pushy. he...
Seniors Funeral Insurance Top Cover
Service Review
James was very helpful and not at all pushy. He explained everything for me to understand. He was very polite too. Thank you James 😊
Trusted Customer - 8 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Trusted Customer - 8 years ago
The lady i spoke to was informative, real and answered...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.
Trusted Customer - 7 years ago
Yes i would recommend to friends and would use your...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.
Trusted Customer - 3 years ago
Excellant service and was given what i needed to...
Seniors Funeral Insurance
Product Review
Excellant service and was given what I needed to know. Highly recommend to discuss any thing you need to know or ask and get good clear answers.
Trusted Customer - 8 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Trusted Customer - 8 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Trusted Customer - 8 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Trusted Customer - 8 years ago
Explained really well nice to deal with people with...
Seniors Funeral Insurance Top Cover
Product Review
Explained really well nice to deal with people with humour
Trusted Customer - 9 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 9 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 10 years ago
Suits our needs
Australian Seniors Final Expenses Insurance
Product Review
Suits our needs
Trusted Customer - 9 years ago
We will see after reading the documentation.
Senior Funeral Insurance Plus
Product Review
WE WILL SEE AFTER READING THE DOCUMENTATION.
Trusted Customer - 9 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 10 years ago
Ok
Senior Funeral Insurance Plus
Product Review
OK
Trusted Customer - 8 years ago
Australian Seniors Final Expenses Insurance
Product Review
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.