%
- Over all Percentage 92
- empty 8
Rated /5 from 303330172343 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0333,0172,343 customer reviews.
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Reviews
1-12 of 3033 reviews
1-12 of 3017 reviews
1-12 of 2343 reviews
Trusted Customer - 6 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
RAEWYN AHIPENE - 6 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Maurice Thompson - 7 years ago
Absolutely no follow up and after i made three phones...
Seniors Funeral Insurance Top Cover
Service Review
absolutely NO follow up and after I made three phones calls DURING work hours and promises of returning of the call, well, it hasn't happened, thus the reason for policy cancellation. The person who discussed this was definitely good at his job, however he turned out to be the opposite, as he did not get back to me after me leaving three messages with the operator who assured me he would; And the hurdles that I have experienced because of the cancellation of this policy has been extremely stressful and the staff have been most unhelpful as when the moment came to decide to cancel the policy they have just stonewalled me at every chance, Will certainly not recommend this firm to anyone
Trusted Customer - 5 years ago
Great service and great rates
Seniors Funeral Insurance Top Cover
Service Review
great service and great rates
Denise Saunders - 6 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Product Review
Very reasonable I first saw your add on the morning tv show now I have peace of mind and no more worry that I have no cover.
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Dianne Orange - 6 years ago
The lady in which i spoke to spoke very clearly a...
Seniors Funeral Insurance Top Cover
Product Review
Best offer I had after looking on line
Service Review
The lady in which I spoke to spoke very clearly a little fast at times but repeated nicely if I asked thank you
PETER MILLS - 6 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 6 years ago
Yes i would recommend to friends and would use your...
Seniors Funeral Insurance Top Cover
Product Review
The product had everything I was looking for. Hope I don't have to use it for quite a few years yet.
Service Review
Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.
Gillian Walker - 7 years ago
The service was good and helpful. my only complaint...
Seniors Funeral Insurance Top Cover
Product Review
Too expensive for people on pension
Service Review
The service was good and helpful. My only complaint was I felt obliged to purchase when I just wanted to get an idea of costs and discus it with my family. I was told I could cancel at any time , but why go to all that trouble. Which I ended up doing because I decided against purchasing.
Julie Lindur - 7 years ago
The lady i spoke to was informative, real and answered...
Seniors Funeral Insurance Top Cover
Service Review
The lady I spoke to was informative, real and answered all my questions with professionalism but was also down to earth. I would like her to receive an award for her good customer service.
Rick Kosowski - 6 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Product Review
Good value for money good product
Service Review
Great friendly staff polite and not pushy
Trusted Customer - 7 years ago
James was very helpful and not at all pushy. he...
Seniors Funeral Insurance Top Cover
Service Review
James was very helpful and not at all pushy. He explained everything for me to understand. He was very polite too. Thank you James 😊
Trusted Customer - 6 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Bronwen Emery - 6 years ago
Ash explained all the details of the policy very well....
Seniors Funeral Insurance Top Cover
Service Review
Ash explained all the details of the policy very well. He spoke clearly and did not rush me.
Trusted Customer - 6 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Saidi-jane Hoogendoorn - 7 years ago
Listened, understood and acted accordingly.
Seniors Funeral Insurance Top Cover
Service Review
Listened, understood and acted accordingly.
Sharon JACKSON - 6 years ago
Tim was excellent to deal with over the phone....
Seniors Funeral Insurance Top Cover
Service Review
Tim was excellent to deal with over the phone. Received email not long after I got off the phone. I will always deal with Australian Senior Insurance.
Doug Plant - 7 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Trusted Customer - 6 years ago
Clear explanation & spoke at a pace i could hear &...
Seniors Funeral Insurance Top Cover
Service Review
Clear explanation & spoke at a pace I could hear & decifer
Barry Bloomfield - 7 years ago
Polite and congenial.
Seniors Funeral Insurance Top Cover
Service Review
Polite and congenial.
Trusted Customer - 7 years ago
Everything was explained so you could understand, and...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.
Trusted Customer - 7 years ago
Very pushy - when someone only wants some information...
Seniors Funeral Insurance Top Cover
Service Review
very pushy - when someone only wants some information to review - they don't seem to want to supply it without that person agreeing to sign up for a policy
Trusted Customer - 6 years ago
It was first rate. no complaints
Seniors Funeral Insurance Top Cover
Service Review
It was first rate. No complaints
Darryl Mcdonald - 7 years ago
Very good.
Seniors Funeral Insurance Top Cover
Service Review
Very good.
Trusted Customer - 2 years ago
Excellant service and was given what i needed to...
Seniors Funeral Insurance
Product Review
Excellant service and was given what I needed to know. Highly recommend to discuss any thing you need to know or ask and get good clear answers.
Frederick Smith - 7 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Shane Van Mierlo - 7 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Graeme Grenfell - 7 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Trusted Customer - 8 years ago
Australian Seniors Final Expenses Insurance (Level + 5%)
Product Review
Trusted Customer - 8 years ago
Good price & good service
Senior Funeral Insurance Plus
Product Review
Good price & Good service
Trusted Customer - 8 years ago
Just exactly what i wanted
Senior Funeral Insurance Plus
Product Review
Just exactly what I wanted
Trusted Customer - 8 years ago
Jolly good
Senior Funeral Insurance Plus
Product Review
Jolly good
Trusted Customer - 8 years ago
More expensive than i thought it would be.
Senior Funeral Insurance Plus
Product Review
More expensive than I thought it would be.
Trusted Customer - 8 years ago
Good price for my request so im happy with result
Senior Funeral Insurance Plus
Product Review
good price for my request so im happy with result
Trusted Customer - 8 years ago
The plan is so generous that it caters in time of need.
Senior Funeral Insurance Plus
Product Review
The Plan is so generous that it caters in time of need.
Trusted Customer - 8 years ago
After hearing the speil, i joined up, because it was...
Senior Funeral Insurance Plus
Product Review
After hearing the speil, I joined up, because it was explained in a straight forward manner and I instantly liked the product.
Cover the people that matter most today
For total peace of mind for your entire family, call our friendly team now. We’re here between 8am and 8pm Monday to Friday on 1300 078 596. You can also request a call-back at a time that suits you.