%
- Over all Percentage 92
- empty 8
Rated /5 from 309430572404 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0943,0572,404 customer reviews.
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Reviews
493-505 of 3094 reviews
493-505 of 3057 reviews
493-505 of 2404 reviews
Trusted Customer - 7 years ago
I do not intend to take up this insurance, having...
Seniors Funeral Insurance Top Cover
Service Review
I do not intend to take up this insurance, having spoken to one of my daughter's in law, as it sounds, to her, quite expensive and she says I can't afford it.
Trusted Customer - 7 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trusted Customer - 7 years ago
Very helpful and informative
Seniors Funeral Insurance Essential Cover
Product Review
Exactly what i wanted and needed.
Service Review
Very helpful and informative
Trusted Customer - 7 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 7 years ago
Excellent service explained every thing in a way that...
Seniors Funeral Insurance Top Cover
Product Review
Right package for me perfect cover
Service Review
Excellent service explained every thing in a way that an elderly person could understand
Trusted Customer - 7 years ago
Very efficient and helpful service.
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very efficient and helpful service.
Trusted Customer - 7 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Product Review
Very reasonable I first saw your add on the morning tv show now I have peace of mind and no more worry that I have no cover.
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 7 years ago
The lady i initially spoke to was professional helpful...
Seniors Funeral Insurance Top Cover
Product Review
Ha not finished reading it yet but appears comprehensive
Service Review
The lady I initially spoke to was professional helpful charming personable and very understanding
Trusted Customer - 7 years ago
Did a dam good job over the phone and 2 days later...
Seniors Funeral Insurance Essential Cover
Product Review
As l said before all good
Service Review
Did a dam good job over the phone and 2 days later called me as they said they would and finalized the transaction
Trusted Customer - 7 years ago
Everything was exvellent .. a pleasure to speak to the...
Seniors Funeral Insurance Top Cover
Product Review
Simply because of the way it was explained .. everything I was covered firb
Service Review
Everything was exvellent .. a pleasure to speak to the person on the phone ... I felt very happy
Trusted Customer - 7 years ago
Very clear info, explanation of what is on offer
Seniors Funeral Insurance Top Cover
Product Review
Clear, concise, lots offered and covered.
Service Review
Very clear info, explanation of what is on offer
Trusted Customer - 7 years ago
The service that i was given was so helpful. the...
Seniors Funeral Insurance Top Cover
Product Review
I was given good service.
Service Review
The service that I was given was so helpful. The person I spoke with was so nice and made me feel good about the decision I made.
Trusted Customer - 7 years ago
It was quick, helpful and the young man i spoke with...
Seniors Funeral Insurance Top Cover
Service Review
It was quick, helpful and the young man I spoke with was polite and went through the different amounts of cover and what I could afford.
Trusted Customer - 7 years ago
Clear precise explanation of all aspects and benefits....
Seniors Funeral Insurance Top Cover
Service Review
Clear precise explanation of all aspects and benefits. Extreme patience when I needed more clarity on some points. At no time did I feel pressured to sign up. Courteous female staff member Sophie.
Trusted Customer - 7 years ago
Fast, friendly and efficient.
Seniors Funeral Insurance Top Cover
Service Review
fast, friendly and efficient.
Trusted Customer - 7 years ago
Great friendly very happy well put forward
Seniors Funeral Insurance Top Cover
Service Review
Great friendly very happy well put forward
Trusted Customer - 7 years ago
Excellent patience and easy to understand explanations.
Seniors Funeral Insurance Top Cover
Service Review
Excellent patience and easy to understand explanations.
Trusted Customer - 7 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Trusted Customer - 7 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 7 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 7 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 7 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 7 years ago
Best of many i checked out.
Seniors Funeral Insurance Top Cover
Product Review
Best of many I checked out.
Trusted Customer - 7 years ago
I have the cover i felt i need, keeping in mind this...
Seniors Funeral Insurance Top Cover
Product Review
I have the cover I felt I need, keeping in mind this is not the most pleasant purchase you make in life, it was made an easier decision that had been put off to many years.
Trusted Customer - 7 years ago
As a senior, the consultant made to feel comfortable...
Seniors Funeral Insurance Top Cover
Product Review
As a senior, the consultant made to feel comfortable was able to ask questions to make sure that I was getting the best coverage for my needs.
Trusted Customer - 7 years ago
I was given some choices and so i chose the one i...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Trusted Customer - 7 years ago
Good customer service, really? i said my reason in the...
Seniors Funeral Insurance Top Cover
Product Review
Good customer service, really? I said my reason in the first part! Lol. Thank you
Trusted Customer - 7 years ago
Have not received the gift card
Seniors Funeral Insurance Top Cover
Product Review
have not received the gift card
Trusted Customer - 7 years ago
Very easy to organise and put in place
Seniors Funeral Insurance Top Cover
Product Review
Very easy to organise and put in place
Trusted Customer - 7 years ago
Can be cheaper for unemployed since i am.
Seniors Funeral Insurance Essential Cover
Product Review
Can be cheaper for unemployed Since i am.
Trusted Customer - 7 years ago
It meets all the requirements of our needs in the...
Seniors Funeral Insurance Top Cover
Product Review
It meets all the requirements of our needs in the future.
Trusted Customer - 7 years ago
Not sure as i have yet to compare with others
Seniors Funeral Insurance Top Cover
Product Review
Not sure as I have yet to compare with others
Trusted Customer - 7 years ago
The customer service officer i spoke with was very...
Seniors Funeral Insurance Essential Cover
Product Review
The customer service officer I spoke with was very nice and explained to me everything I needed to know. Extremely pleased.
Trusted Customer - 7 years ago
It is good value for money and it will help my kids...
Seniors Funeral Insurance Top Cover
Product Review
It is good value for money and it will help my kids out in a hard time
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.