%
- Over all Percentage 92
- empty 8
Rated /5 from 310130602411 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1013,0602,411 customer reviews.
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Reviews
493-505 of 3101 reviews
493-505 of 3060 reviews
493-505 of 2411 reviews
Trusted Customer - 7 years ago
Joe was very helpful and worked with me to find cover...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Joe was very helpful and worked with me to find cover I could afford
Trusted Customer - 7 years ago
Everything was very clearly explained go me and i was...
Seniors Funeral Insurance Top Cover
Service Review
Everything was very clearly explained go me and I was left knowing I have been adequately informed.as aove
Trusted Customer - 7 years ago
Yes definitely i received excellent service thank you....
Seniors Funeral Insurance Top Cover
Product Review
I received everything I asked for and very responsible
Service Review
Yes definitely I received excellent service thank you. Very friendly and knew their job very well. Nice experience
Trusted Customer - 7 years ago
We found help very good for us thankyou
Seniors Funeral Insurance Top Cover
Product Review
we think it was we needed for us both
Service Review
we found help very good for us thankyou
Trusted Customer - 7 years ago
Very informative and friendly
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very informative and friendly
Trusted Customer - 7 years ago
Having never dealt with funeral insurance before i...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Having never dealt with funeral insurance before I wasn’t sure how it would feel, but Rosie explained it all very clearly and it was sorted in no time, no hassles.
Trusted Customer - 7 years ago
Excellenty and well done
Seniors Funeral Insurance Top Cover
Product Review
Told me all I needed to koow
Service Review
Excellenty and well done
Trusted Customer - 7 years ago
I do not intend to take up this insurance, having...
Seniors Funeral Insurance Top Cover
Service Review
I do not intend to take up this insurance, having spoken to one of my daughter's in law, as it sounds, to her, quite expensive and she says I can't afford it.
Trusted Customer - 7 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trusted Customer - 7 years ago
Very helpful and informative
Seniors Funeral Insurance Essential Cover
Product Review
Exactly what i wanted and needed.
Service Review
Very helpful and informative
Trusted Customer - 7 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 7 years ago
Excellent service explained every thing in a way that...
Seniors Funeral Insurance Top Cover
Product Review
Right package for me perfect cover
Service Review
Excellent service explained every thing in a way that an elderly person could understand
Trusted Customer - 7 years ago
Very good serivce very helpfull
Seniors Funeral Insurance Top Cover
Service Review
very good serivce very helpfull
Trusted Customer - 7 years ago
It was all made easily understandable, and done...
Seniors Funeral Insurance Top Cover
Service Review
It was all made easily understandable, and done quickly and efficiently.
Trusted Customer - 7 years ago
They were very helpful thorough and friendly
Seniors Funeral Insurance Top Cover
Service Review
They were very helpful thorough and friendly
Trusted Customer - 7 years ago
It was quick, helpful and the young man i spoke with...
Seniors Funeral Insurance Top Cover
Service Review
It was quick, helpful and the young man I spoke with was polite and went through the different amounts of cover and what I could afford.
Trusted Customer - 7 years ago
Clear precise explanation of all aspects and benefits....
Seniors Funeral Insurance Top Cover
Service Review
Clear precise explanation of all aspects and benefits. Extreme patience when I needed more clarity on some points. At no time did I feel pressured to sign up. Courteous female staff member Sophie.
Trusted Customer - 7 years ago
Fast, friendly and efficient.
Seniors Funeral Insurance Top Cover
Service Review
fast, friendly and efficient.
Trusted Customer - 7 years ago
Great friendly very happy well put forward
Seniors Funeral Insurance Top Cover
Service Review
Great friendly very happy well put forward
Trusted Customer - 7 years ago
Excellent patience and easy to understand explanations.
Seniors Funeral Insurance Top Cover
Service Review
Excellent patience and easy to understand explanations.
Trusted Customer - 7 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Trusted Customer - 7 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 7 years ago
Good product and easy to set up.
Seniors Funeral Insurance Top Cover
Product Review
Good product and easy to set up.
Trusted Customer - 7 years ago
The cover for my children is very affordable
Seniors Funeral Insurance Top Cover
Product Review
the cover for my children is very affordable
Trusted Customer - 7 years ago
Easy to understand. not easy to cancel.
Seniors Funeral Insurance Top Cover
Product Review
Easy to understand. Not easy to cancel.
Trusted Customer - 7 years ago
L already have explained how l feel & do not want to...
Seniors Funeral Insurance Top Cover
Product Review
l already have explained how l feel & do not want to repeat it again
Trusted Customer - 7 years ago
First time thought of funeral insurance.. hope it will...
Seniors Funeral Insurance Top Cover
Product Review
first time thought of funeral insurance.. hope it will be worth
Trusted Customer - 7 years ago
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Seniors Funeral Insurance Top Cover
Product Review
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Trusted Customer - 7 years ago
Friendly helpful trustworthy
Seniors Funeral Insurance Top Cover
Product Review
Friendly helpful trustworthy
Trusted Customer - 7 years ago
Best of many i checked out.
Seniors Funeral Insurance Top Cover
Product Review
Best of many I checked out.
Trusted Customer - 8 years ago
I have the cover i felt i need, keeping in mind this...
Seniors Funeral Insurance Top Cover
Product Review
I have the cover I felt I need, keeping in mind this is not the most pleasant purchase you make in life, it was made an easier decision that had been put off to many years.
Trusted Customer - 8 years ago
As a senior, the consultant made to feel comfortable...
Seniors Funeral Insurance Top Cover
Product Review
As a senior, the consultant made to feel comfortable was able to ask questions to make sure that I was getting the best coverage for my needs.
Trusted Customer - 8 years ago
I was given some choices and so i chose the one i...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Trusted Customer - 8 years ago
Good customer service, really? i said my reason in the...
Seniors Funeral Insurance Top Cover
Product Review
Good customer service, really? I said my reason in the first part! Lol. Thank you
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.