Reviews

481-493 of 3136 reviews

481-493 of 3086 reviews

481-493 of 2446 reviews

Trusted Customer - 8 years ago

Understanding and prompt

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Product Review

Service Review

Understanding and prompt


Rated: 5 out of 5

Trusted Customer - 8 years ago

I only contacted "seniors insurance " online for a...

Seniors Funeral Insurance Top Cover

Product Review

Service Review

I only contacted "Seniors Insurance " online for a quote within seconds of dulling out the form online I received a call from a young man from Seniors Insurance wanting to sign me up I did not get a chance to speak, he spoke so quickly I could not get a word in and before I knew it he had me signed up, and I was only wanting a quote, I was very pleased to learn that I have a 30 day cooling off period as I can weigh my options, as one thing I disagree on, is that you automatically assume that because someone goes on line to get a quote for Insurance that it is a Sale and I can assure you because of this assumption I will not be purchasing Seniors Insurance in this case as this is pressure selling and I totally disagree with this form of selling, as a Sales Consultant myself for about 30 years I abhor pressure selling, I have never done it and I do not like being pressured into signing up for something before fully considering my options.


Rated: 3 out of 5

Trusted Customer - 8 years ago

Kyle explained most things very well

Seniors Funeral Insurance Essential Cover

Product Review

It appears to be a reasonable cost for what I am after. It is not the cheapest I have looked at, but I think it meets my needs

Service Review

Kyle explained most things very well


Rated: 4 out of 5

Trusted Customer - 8 years ago

Just a great company to be with

Seniors Funeral Insurance Top Cover

Product Review

They are great to be with

Service Review

Just a great company to be with


Rated: 4 out of 5

Trusted Customer - 8 years ago

Yes i would recommend. staff member was pleasant and...

Seniors Funeral Insurance Top Cover

Service Review

Yes i would recommend. Staff member was pleasant and understanding. Was not at all pushy.


Rated: 4 out of 5

Trusted Customer - 8 years ago

I signed up with australian seniors funeral insurance...

Seniors Funeral Insurance Top Cover

Product Review

Same as Real Insurance which I thougt I was purchasing

Service Review

I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.


Rated: 1 out of 5

Trusted Customer - 8 years ago

Yes i would, nice to spe

Seniors Funeral Insurance Top Cover

Service Review

Yes i would, nice to spe


Rated: 5 out of 5

Trusted Customer - 8 years ago

Yes

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Product Review

I received excellent customer service with good advice & information

Service Review

Yes


Rated: 5 out of 5

Trusted Customer - 8 years ago

Excellent customer service,helpful, they work with you...

Seniors Funeral Insurance Top Cover

Product Review

Service Review

Excellent customer service,helpful, they work with you to get the right insurance Thanks


Rated: 5 out of 5

Trusted Customer - 8 years ago

Yes.

Seniors Funeral Insurance Top Cover

Product Review

Suits my needs perfectly. Nothing hidden. Well explained by service representative.

Service Review

Yes.


Rated: 5 out of 5

Trusted Customer - 8 years ago

He knew the product and was not pushy

Seniors Funeral Insurance Top Cover

Product Review

to much of a swell head otherwise

Service Review

he knew the product and was not pushy


Rated: 4 out of 5

Trusted Customer - 8 years ago

I was very impressed with the young man, how helped me...

Seniors Funeral Insurance Top Cover

Service Review

I was very impressed with the young man, how helped me understand fully what the policy was all about


Rated: 5 out of 5

Trusted Customer - 8 years ago

We found help very good for us thankyou

Seniors Funeral Insurance Top Cover

Service Review

we found help very good for us thankyou


Rated: 5 out of 5

Trusted Customer - 8 years ago

Very informative and friendly

Seniors Funeral Insurance Top Cover

Service Review

Very informative and friendly


Rated: 5 out of 5

Trusted Customer - 8 years ago

Having never dealt with funeral insurance before i...

Seniors Funeral Insurance Top Cover

Service Review

Having never dealt with funeral insurance before I wasn’t sure how it would feel, but Rosie explained it all very clearly and it was sorted in no time, no hassles.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Excellenty and well done

Seniors Funeral Insurance Top Cover

Service Review

Excellenty and well done


Rated: 5 out of 5

Trusted Customer - 8 years ago

I do not intend to take up this insurance, having...

Seniors Funeral Insurance Top Cover

Service Review

I do not intend to take up this insurance, having spoken to one of my daughter's in law, as it sounds, to her, quite expensive and she says I can't afford it.


Rated: 5 out of 5

Trusted Customer - 8 years ago

The products appear to be excellent and well priced...

Seniors Funeral Insurance Top Cover

Service Review

The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Very helpful and informative

Seniors Funeral Insurance Essential Cover

Service Review

Very helpful and informative


Rated: 5 out of 5

Trusted Customer - 8 years ago

Rubbish, still waiting for a response from you after...

Seniors Funeral Insurance Top Cover

Service Review

Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills


Rated: 1 out of 5

Trusted Customer - 8 years ago

Excellent service explained every thing in a way that...

Seniors Funeral Insurance Top Cover

Service Review

Excellent service explained every thing in a way that an elderly person could understand


Rated: 5 out of 5

Trusted Customer - 8 years ago

Very efficient and helpful service.

Seniors Funeral Insurance Top Cover

Service Review

Very efficient and helpful service.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Everything was explained so well and gave me a chance...

Seniors Funeral Insurance Essential Cover

Service Review

Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.


Rated: 5 out of 5

Trusted Customer - 8 years ago

The lady i initially spoke to was professional helpful...

Seniors Funeral Insurance Top Cover

Service Review

The lady I initially spoke to was professional helpful charming personable and very understanding


Rated: 5 out of 5

Trusted Customer - 8 years ago

The cost i found a bit high, does not cater for...

Seniors Funeral Insurance Top Cover

Product Review

The cost I found a bit high, does not cater for pensioner income.


Rated: 4 out of 5

Trusted Customer - 8 years ago

See comments in customer experience.

Seniors Funeral Insurance Top Cover

Product Review

See comments in customer experience.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Seniors Funeral Insurance Top Cover

Product Review


Rated: 5 out of 5

Trusted Customer - 8 years ago

Again, simplicity. operator explained everything...

Seniors Funeral Insurance Top Cover

Product Review

Again, simplicity. Operator explained everything clearly.


Rated: 5 out of 5

Trusted Customer - 8 years ago

It is just what i need to finish my end of life...

Seniors Funeral Insurance Top Cover

Product Review

It is just what I need to finish my end of life knowing my kids and my new partner will not be out of pocket and this will ease any burdon they may encounter


Rated: 5 out of 5

Trusted Customer - 8 years ago

Just what i wanted at a fair price.

Seniors Funeral Insurance Top Cover

Product Review

Just what I wanted at a fair price.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Seniors Funeral Insurance Top Cover

Product Review


Rated: 5 out of 5

Trusted Customer - 8 years ago

Same as i said earlier they are good

Seniors Funeral Insurance Top Cover

Product Review

Same as I said earlier they are good


Rated: 5 out of 5

Trusted Customer - 8 years ago

It was what could offord and gave me peace of mind

Seniors Funeral Insurance Top Cover

Product Review

It was what could offord and gave me peace of mind


Rated: 4 out of 5

Trusted Customer - 8 years ago

Seems good "on paper' but as it's a new policy i claim...

Seniors Funeral Insurance Top Cover

Product Review

Seems good "on Paper' but as it's a new policy I claim the right to reserve my long term opinion..


Rated: 4 out of 5

Trusted Customer - 8 years ago

I got just the right cover for me

Seniors Funeral Insurance Top Cover

Product Review

I got just the right cover for me


Rated: 5 out of 5

Trusted Customer - 8 years ago

It's a cover which has the customer in mind, not just...

Seniors Funeral Insurance Top Cover

Product Review

It's a Cover which has the customer in mind, not just themselves (like a previous experience I had with another company.


Rated: 5 out of 5

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For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.