%
- Over all Percentage 92
- empty 8
Rated /5 from 306930422379 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0693,0422,379 customer reviews.
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Reviews
481-493 of 3069 reviews
481-493 of 3042 reviews
481-493 of 2379 reviews
Trusted Customer - 7 years ago
I would like to cancel the policy but they insist...
Seniors Funeral Insurance Top Cover
Product Review
doesnt have enough cover and have a lot of bad review already when you look at their review online
Service Review
I would like to cancel the policy but they insist their product is one of the best in industry when reality is a lot of people give bad reviews
Rick Kosowski - 7 years ago
Great friendly staff polite and not pushy
Seniors Funeral Insurance Top Cover
Product Review
Good value for money good product
Service Review
Great friendly staff polite and not pushy
Raymond Stockwin - 7 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Product Review
i only got $3000 dollar cover and is what i want to suit my needs
Service Review
all was done in a great manner true to their word and very helpful
Trusted Customer - 7 years ago
The consultant was extremely helpful and concise in...
Seniors Funeral Insurance Top Cover
Service Review
The consultant was extremely helpful and concise in his explanations of the product. He was very easy to understand as his language was not accented.
Carol Hills - 7 years ago
Friendly well informed service received over the...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Friendly well informed service received over the phone. Any questions were answer promptly & very clearly.
Trusted Customer - 7 years ago
Yes i would recommend to friends and would use your...
Seniors Funeral Insurance Top Cover
Product Review
The product had everything I was looking for. Hope I don't have to use it for quite a few years yet.
Service Review
Yes I would recommend to friends and would use your company again.The young gentleman, Arli, was 100% customer orientated, knew the product, answered my questions all in all I am and was more than satisfied with my phone call.
Diane Jenkins - 7 years ago
Yes, i would. they were very helpful and kind, and...
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Product Review
Because the were very helpful
Service Review
Yes, I would. They were very helpful and kind, and they explained everything very clearly
Leanne Brown - 7 years ago
Very informative
Seniors Funeral Insurance Top Cover
Product Review
Peace of mind and security
Service Review
Very informative
Terrence Phillips - 7 years ago
Was promised a free will kit that i could edit but...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Was promised a free will kit that I could edit but none sent
Doreen Spence - 7 years ago
The young man was very clear and concise. he explained...
Seniors Funeral Insurance Top Cover
Service Review
The young man was very clear and concise. He explained things clearly I would recommend them .
Trusted Customer - 7 years ago
Very helpful and answered all our questions to our...
Seniors Funeral Insurance Top Cover
Service Review
very helpful and answered all our questions to our satisfaction
Trusted Customer - 7 years ago
Easy to deal with and understanding
Seniors Funeral Insurance Top Cover
Product Review
Easy to talk to and understanding
Service Review
Easy to deal with and understanding
Delija Whalley - 7 years ago
Great friendly very happy well put forward
Seniors Funeral Insurance Top Cover
Service Review
Great friendly very happy well put forward
Trusted Customer - 7 years ago
Excellent patience and easy to understand explanations.
Seniors Funeral Insurance Top Cover
Service Review
Excellent patience and easy to understand explanations.
Julia Vargas - 7 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Trusted Customer - 7 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Denis COCHRANE - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Peter Kershaw - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Elisa Troy - 7 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Sheree Baxter - 7 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Robert Dale - 7 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 7 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Deane Hewlett - 7 years ago
Dj explained very thoroughly the funeral plan that we...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained very thoroughly the funeral plan that we were interested in
RAEWYN AHIPENE - 7 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Trusted Customer - 7 years ago
I bought it and have told my friends about also
Seniors Funeral Insurance Top Cover
Product Review
i bought it and have told my friends about also
Shane Daniell - 7 years ago
Excellent customer relations
Seniors Funeral Insurance Top Cover
Product Review
Excellent customer relations
Gary Shaw - 7 years ago
Always room for improvement
Seniors Funeral Insurance Top Cover
Product Review
Always room for improvement
Harry Frost - 7 years ago
Seems ok to me.seems ok to me.
Seniors Funeral Insurance Top Cover
Product Review
Seems ok to me.seems ok to me.
Peter Robinson - 7 years ago
Seem good need to check with other funeral funds
Seniors Funeral Insurance Top Cover
Product Review
seem good need to check with other funeral funds
Henry Isaacs - 7 years ago
Rob changed my mind about my previous insurance.
Seniors Funeral Insurance Essential Cover
Product Review
Rob changed my mind about my previous insurance.
Trusted Customer - 7 years ago
Got what i wanted - ..........
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Product Review
Got what I wanted - ..........
Barbara Webb - 7 years ago
Ashley was most helpful and explained all the terms etc
Seniors Funeral Insurance Top Cover
Product Review
Ashley was most helpful and explained all the terms etc
Anne Barnes - 7 years ago
It covers my requirements.
Seniors Funeral Insurance Top Cover
Product Review
It covers my requirements.
Shelly Talbot - 7 years ago
Great options made available
Seniors Funeral Insurance Top Cover
Product Review
Great options Made available
Susan Wattle - 7 years ago
Best deal i have come across
Seniors Funeral Insurance Top Cover
Product Review
Best deal I have come across
Jeanne Parry - 7 years ago
The 1 factor missing was that when this policy reaches...
Seniors Funeral Insurance Top Cover
Product Review
The 1 factor missing was that when this policy reaches its paper value, in premiums, further premiums paid in should then cease, unless the policy holder wants to continue. Does that make sense?
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.