%
- Over all Percentage 92
- empty 8
Rated /5 from 313630862446 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1363,0862,446 customer reviews.
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Reviews
529-541 of 3136 reviews
529-541 of 3086 reviews
529-541 of 2446 reviews
Trusted Customer - 8 years ago
Everything was very clearly explained go me and i was...
Seniors Funeral Insurance Top Cover
Service Review
Everything was very clearly explained go me and I was left knowing I have been adequately informed.as aove
Trusted Customer - 8 years ago
Yes definitely i received excellent service thank you....
Seniors Funeral Insurance Top Cover
Product Review
I received everything I asked for and very responsible
Service Review
Yes definitely I received excellent service thank you. Very friendly and knew their job very well. Nice experience
Trusted Customer - 8 years ago
We found help very good for us thankyou
Seniors Funeral Insurance Top Cover
Product Review
we think it was we needed for us both
Service Review
we found help very good for us thankyou
Trusted Customer - 8 years ago
Very informative and friendly
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very informative and friendly
Trusted Customer - 8 years ago
Having never dealt with funeral insurance before i...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Having never dealt with funeral insurance before I wasn’t sure how it would feel, but Rosie explained it all very clearly and it was sorted in no time, no hassles.
Trusted Customer - 8 years ago
Excellenty and well done
Seniors Funeral Insurance Top Cover
Product Review
Told me all I needed to koow
Service Review
Excellenty and well done
Trusted Customer - 8 years ago
I do not intend to take up this insurance, having...
Seniors Funeral Insurance Top Cover
Service Review
I do not intend to take up this insurance, having spoken to one of my daughter's in law, as it sounds, to her, quite expensive and she says I can't afford it.
Trusted Customer - 8 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trusted Customer - 8 years ago
Very helpful and informative
Seniors Funeral Insurance Essential Cover
Product Review
Exactly what i wanted and needed.
Service Review
Very helpful and informative
Trusted Customer - 8 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 8 years ago
Excellent service explained every thing in a way that...
Seniors Funeral Insurance Top Cover
Product Review
Right package for me perfect cover
Service Review
Excellent service explained every thing in a way that an elderly person could understand
Trusted Customer - 8 years ago
Very efficient and helpful service.
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very efficient and helpful service.
Trusted Customer - 8 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 8 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 8 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 8 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 8 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 8 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Trusted Customer - 8 years ago
Dj explained very thoroughly the funeral plan that we...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained very thoroughly the funeral plan that we were interested in
Trusted Customer - 8 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Trusted Customer - 8 years ago
I would recommend them join senior's
Seniors Funeral Insurance Top Cover
Service Review
I would recommend them join Senior's
Trusted Customer - 8 years ago
Thorough, professional and personable.. complete and...
Seniors Funeral Insurance Top Cover
Service Review
Thorough, professional and personable.. Complete and clear advice.
Trusted Customer - 8 years ago
So much to offer l need to wait till l receive my...
Seniors Funeral Insurance Top Cover
Service Review
So much to offer l need to wait till l receive my documents to be sure that what l was told transcripts on those documents. Then l will make my decision.
Trusted Customer - 8 years ago
Very helpful phone attendant
Seniors Funeral Insurance Top Cover
Service Review
Very helpful phone attendant
Trusted Customer - 8 years ago
The cover for my children is very affordable
Seniors Funeral Insurance Top Cover
Product Review
the cover for my children is very affordable
Trusted Customer - 8 years ago
Easy to understand. not easy to cancel.
Seniors Funeral Insurance Top Cover
Product Review
Easy to understand. Not easy to cancel.
Trusted Customer - 8 years ago
L already have explained how l feel & do not want to...
Seniors Funeral Insurance Top Cover
Product Review
l already have explained how l feel & do not want to repeat it again
Trusted Customer - 8 years ago
First time thought of funeral insurance.. hope it will...
Seniors Funeral Insurance Top Cover
Product Review
first time thought of funeral insurance.. hope it will be worth
Trusted Customer - 8 years ago
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Seniors Funeral Insurance Top Cover
Product Review
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Trusted Customer - 8 years ago
Friendly helpful trustworthy
Seniors Funeral Insurance Top Cover
Product Review
Friendly helpful trustworthy
Trusted Customer - 8 years ago
Best of many i checked out.
Seniors Funeral Insurance Top Cover
Product Review
Best of many I checked out.
Trusted Customer - 8 years ago
I have the cover i felt i need, keeping in mind this...
Seniors Funeral Insurance Top Cover
Product Review
I have the cover I felt I need, keeping in mind this is not the most pleasant purchase you make in life, it was made an easier decision that had been put off to many years.
Trusted Customer - 8 years ago
As a senior, the consultant made to feel comfortable...
Seniors Funeral Insurance Top Cover
Product Review
As a senior, the consultant made to feel comfortable was able to ask questions to make sure that I was getting the best coverage for my needs.
Trusted Customer - 8 years ago
I was given some choices and so i chose the one i...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Trusted Customer - 8 years ago
Good customer service, really? i said my reason in the...
Seniors Funeral Insurance Top Cover
Product Review
Good customer service, really? I said my reason in the first part! Lol. Thank you
Trusted Customer - 8 years ago
Have not received the gift card
Seniors Funeral Insurance Top Cover
Product Review
have not received the gift card
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.