%
- Over all Percentage 92
- empty 8
Rated /5 from 309430572404 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,0943,0572,404 customer reviews.
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Reviews
529-541 of 3094 reviews
529-541 of 3057 reviews
529-541 of 2404 reviews
Trusted Customer - 7 years ago
They were very helpful thorough and friendly
Seniors Funeral Insurance Top Cover
Product Review
Service Review
They were very helpful thorough and friendly
Trusted Customer - 7 years ago
It was quick, helpful and the young man i spoke with...
Seniors Funeral Insurance Top Cover
Product Review
It fitted what I could afford at the moment with the option to increase the cover in the future.
Service Review
It was quick, helpful and the young man I spoke with was polite and went through the different amounts of cover and what I could afford.
Trusted Customer - 7 years ago
Clear precise explanation of all aspects and benefits....
Seniors Funeral Insurance Top Cover
Product Review
Ability to increase amount of insurance in $1000 lots compared to other companies in $5000 lots.
Service Review
Clear precise explanation of all aspects and benefits. Extreme patience when I needed more clarity on some points. At no time did I feel pressured to sign up. Courteous female staff member Sophie.
Trusted Customer - 7 years ago
Fast, friendly and efficient.
Seniors Funeral Insurance Top Cover
Product Review
Meets my needs at this time in my life. Peace of mind for my children
Service Review
fast, friendly and efficient.
Trusted Customer - 7 years ago
Great friendly very happy well put forward
Seniors Funeral Insurance Top Cover
Product Review
Excellent service and well informed
Service Review
Great friendly very happy well put forward
Trusted Customer - 7 years ago
Excellent patience and easy to understand explanations.
Seniors Funeral Insurance Top Cover
Product Review
Good deal for money over a period of time
Service Review
Excellent patience and easy to understand explanations.
Trusted Customer - 7 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Product Review
The cost I found a bit high, does not cater for pensioner income.
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Trusted Customer - 7 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Trusted Customer - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Product Review
See comments in customer experience.
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 7 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 7 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Product Review
Again, simplicity. Operator explained everything clearly.
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 7 years ago
Fantastic and well explained by rene, the consultant,...
Seniors Funeral Insurance Top Cover
Service Review
Fantastic and well explained by Rene, the consultant, received documentation via email shortly after consultation. Overall, a pleased and caring environment. Thank You
Trusted Customer - 7 years ago
I found the quick response to my enquiry re purchasing...
Seniors Funeral Insurance Top Cover
Service Review
I found the quick response to my enquiry re purchasing a policy very impressive. The plain English explanation of the policy was easy to follow. I haven't received the paperwork by mail yet, but have printed off the email insurance papers. As you say Perfect!
Trusted Customer - 7 years ago
Polite, knowledgeable about the service, helpful. not...
Seniors Funeral Insurance Top Cover
Service Review
Polite, knowledgeable about the service, helpful. NOT pushy. Gave the impression of wanting to assist, without being, as I said, "Pushy".
Trusted Customer - 7 years ago
Was really good
Seniors Funeral Insurance Essential Cover
Service Review
Was really good
Trusted Customer - 7 years ago
I was very happy with the customer service and...
Seniors Funeral Insurance Top Cover
Service Review
I was very happy with the Customer Service and information I received by the employee who I dealt with.Thankyou😉
Trusted Customer - 7 years ago
Friendly and easy conversation with no pressure.
Seniors Funeral Insurance Top Cover
Service Review
Friendly and easy conversation with no pressure.
Trusted Customer - 7 years ago
The person had a good knowledge of the subject and...
Seniors Funeral Insurance Top Cover
Service Review
THE PERSON HAD A GOOD KNOWLEDGE OF THE SUBJECT AND EXPLAINED DETAILS WELL
Trusted Customer - 7 years ago
Zane was very knowledgeable and helpful
Seniors Funeral Insurance Essential Cover
Service Review
Zane was very knowledgeable and helpful
Trusted Customer - 7 years ago
Zane was very articulate and helpful
Seniors Funeral Insurance Essential Cover
Service Review
Zane was very articulate and helpful
Trusted Customer - 7 years ago
It was such an easy process and the customer service...
Seniors Funeral Insurance Top Cover
Service Review
It was such an easy process and the customer service officer was lovely and very efficient and very knowledgeable about the product.
Trusted Customer - 7 years ago
Sales consultant was professional, friendly and has...
Seniors Funeral Insurance Top Cover
Service Review
Sales consultant was professional, friendly and has excellent product knowledge.
Trusted Customer - 7 years ago
Easy to understand and follow
Seniors Funeral Insurance Top Cover
Service Review
easy to understand and follow
Trusted Customer - 7 years ago
I thought the product was competitively priced and...
Seniors Funeral Insurance Top Cover
Product Review
I thought the product was competitively priced and will get cheaper rather than more expensive
Trusted Customer - 7 years ago
I just feel that i would like to wait until i receive...
Seniors Funeral Insurance Top Cover
Product Review
I just feel that I would like to wait until I receive the documents in the mail, but from what I have read in the email, it all looks like what we are wanting. So all should be good.
Trusted Customer - 7 years ago
Excellent policy, i was with another provider and...
Seniors Funeral Insurance Top Cover
Product Review
Excellent policy, I was with another provider and realised that if I was paying the premium for 30years my beneficiary would still only receive the $5,000 benefit. How outrageous if it wasn't for my daughter finding this out I would still be paying the premium and my daughter would receive just the $5,000.
Trusted Customer - 7 years ago
Easy to read policy and suits my needs.
Seniors Funeral Insurance Top Cover
Product Review
Easy to read policy and suits my needs.
Trusted Customer - 7 years ago
Good service. good policy. good price.
Seniors Funeral Insurance Top Cover
Product Review
Good service. Good policy. Good price.
Trusted Customer - 7 years ago
Value for money with a total win-win for both parties....
Seniors Funeral Insurance Top Cover
Product Review
Value for money with a total win-win for both parties. Customer can't lose.
Trusted Customer - 7 years ago
It was much more than i expected, pleasant surprise
Seniors Funeral Insurance Top Cover
Product Review
It was much more than I expected, pleasant surprise
Trusted Customer - 7 years ago
Better than the other companies i spoke to that day
Seniors Funeral Insurance Top Cover
Product Review
Better than the other companies I spoke to that day
Trusted Customer - 7 years ago
Four is a high score for me.
Seniors Funeral Insurance Top Cover
Product Review
Four is a high score for me.
Trusted Customer - 7 years ago
Hope that the policy is all that was explained
Seniors Funeral Insurance Top Cover
Product Review
Hope that the policy is all that was explained
Trusted Customer - 7 years ago
As previously stated. efficient staff.
Seniors Funeral Insurance Essential Cover
Product Review
as previously stated. Efficient staff.
Trusted Customer - 7 years ago
No fuss and fitted our needs
Seniors Funeral Insurance Top Cover
Product Review
No fuss and fitted our needs
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.