%
- Over all Percentage 92
- empty 8
Rated /5 from 311830722428 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 3,1183,0722,428 customer reviews.
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Reviews
517-529 of 3118 reviews
517-529 of 3072 reviews
517-529 of 2428 reviews
Trusted Customer - 8 years ago
I do not intend to take up this insurance, having...
Seniors Funeral Insurance Top Cover
Service Review
I do not intend to take up this insurance, having spoken to one of my daughter's in law, as it sounds, to her, quite expensive and she says I can't afford it.
Trusted Customer - 8 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trusted Customer - 8 years ago
Very helpful and informative
Seniors Funeral Insurance Essential Cover
Product Review
Exactly what i wanted and needed.
Service Review
Very helpful and informative
Trusted Customer - 8 years ago
Rubbish, still waiting for a response from you after...
Seniors Funeral Insurance Top Cover
Product Review
See customer experience above
Service Review
Rubbish, still waiting for a response from you after my phone enquiry 12 days ago. Peter mills
Trusted Customer - 8 years ago
Excellent service explained every thing in a way that...
Seniors Funeral Insurance Top Cover
Product Review
Right package for me perfect cover
Service Review
Excellent service explained every thing in a way that an elderly person could understand
Trusted Customer - 8 years ago
Very efficient and helpful service.
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very efficient and helpful service.
Trusted Customer - 8 years ago
Everything was explained so well and gave me a chance...
Seniors Funeral Insurance Essential Cover
Product Review
Very reasonable I first saw your add on the morning tv show now I have peace of mind and no more worry that I have no cover.
Service Review
Everything was explained so well and gave me a chance to ask questions about my policy.the gentleman was so polite and did his job well over the phone.
Trusted Customer - 8 years ago
The lady i initially spoke to was professional helpful...
Seniors Funeral Insurance Top Cover
Product Review
Ha not finished reading it yet but appears comprehensive
Service Review
The lady I initially spoke to was professional helpful charming personable and very understanding
Trusted Customer - 8 years ago
Did a dam good job over the phone and 2 days later...
Seniors Funeral Insurance Essential Cover
Product Review
As l said before all good
Service Review
Did a dam good job over the phone and 2 days later called me as they said they would and finalized the transaction
Trusted Customer - 8 years ago
Everything was exvellent .. a pleasure to speak to the...
Seniors Funeral Insurance Top Cover
Product Review
Simply because of the way it was explained .. everything I was covered firb
Service Review
Everything was exvellent .. a pleasure to speak to the person on the phone ... I felt very happy
Trusted Customer - 8 years ago
Very clear info, explanation of what is on offer
Seniors Funeral Insurance Top Cover
Product Review
Clear, concise, lots offered and covered.
Service Review
Very clear info, explanation of what is on offer
Trusted Customer - 8 years ago
The service that i was given was so helpful. the...
Seniors Funeral Insurance Top Cover
Product Review
I was given good service.
Service Review
The service that I was given was so helpful. The person I spoke with was so nice and made me feel good about the decision I made.
Trusted Customer - 8 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 8 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 8 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 8 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Trusted Customer - 8 years ago
Dj explained very thoroughly the funeral plan that we...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained very thoroughly the funeral plan that we were interested in
Trusted Customer - 8 years ago
The young man kirk who dealt with me was polite...
Seniors Funeral Insurance Top Cover
Service Review
The young man Kirk who dealt with me was polite courteous and very respectful which made me feel at ease as he was also really knowledgable. I decided to take out my Insurance with Australian Seniors due to his handling of my inquiry. Thank you Kirk you made my decision very easy
Trusted Customer - 8 years ago
I would recommend them join senior's
Seniors Funeral Insurance Top Cover
Service Review
I would recommend them join Senior's
Trusted Customer - 8 years ago
Thorough, professional and personable.. complete and...
Seniors Funeral Insurance Top Cover
Service Review
Thorough, professional and personable.. Complete and clear advice.
Trusted Customer - 8 years ago
So much to offer l need to wait till l receive my...
Seniors Funeral Insurance Top Cover
Service Review
So much to offer l need to wait till l receive my documents to be sure that what l was told transcripts on those documents. Then l will make my decision.
Trusted Customer - 8 years ago
Very helpful phone attendant
Seniors Funeral Insurance Top Cover
Service Review
Very helpful phone attendant
Trusted Customer - 8 years ago
The person on the phone was very helpful and made the...
Seniors Funeral Insurance Top Cover
Service Review
The person on the phone was very helpful and made the whole process very easy.
Trusted Customer - 8 years ago
I received courteous friendly service, and efficient...
Seniors Funeral Insurance Top Cover
Service Review
I received courteous friendly service, and efficient follow-up, as promised.
Trusted Customer - 8 years ago
Best of many i checked out.
Seniors Funeral Insurance Top Cover
Product Review
Best of many I checked out.
Trusted Customer - 8 years ago
I have the cover i felt i need, keeping in mind this...
Seniors Funeral Insurance Top Cover
Product Review
I have the cover I felt I need, keeping in mind this is not the most pleasant purchase you make in life, it was made an easier decision that had been put off to many years.
Trusted Customer - 8 years ago
As a senior, the consultant made to feel comfortable...
Seniors Funeral Insurance Top Cover
Product Review
As a senior, the consultant made to feel comfortable was able to ask questions to make sure that I was getting the best coverage for my needs.
Trusted Customer - 8 years ago
I was given some choices and so i chose the one i...
Seniors Funeral Insurance Top Cover
Product Review
I was given some choices and so I chose the one I thought was suitable for me.
Trusted Customer - 8 years ago
Good customer service, really? i said my reason in the...
Seniors Funeral Insurance Top Cover
Product Review
Good customer service, really? I said my reason in the first part! Lol. Thank you
Trusted Customer - 8 years ago
Have not received the gift card
Seniors Funeral Insurance Top Cover
Product Review
have not received the gift card
Trusted Customer - 8 years ago
Very easy to organise and put in place
Seniors Funeral Insurance Top Cover
Product Review
Very easy to organise and put in place
Trusted Customer - 8 years ago
Can be cheaper for unemployed since i am.
Seniors Funeral Insurance Essential Cover
Product Review
Can be cheaper for unemployed Since i am.
Trusted Customer - 8 years ago
It meets all the requirements of our needs in the...
Seniors Funeral Insurance Top Cover
Product Review
It meets all the requirements of our needs in the future.
Trusted Customer - 8 years ago
Not sure as i have yet to compare with others
Seniors Funeral Insurance Top Cover
Product Review
Not sure as I have yet to compare with others
Trusted Customer - 8 years ago
The customer service officer i spoke with was very...
Seniors Funeral Insurance Essential Cover
Product Review
The customer service officer I spoke with was very nice and explained to me everything I needed to know. Extremely pleased.
Trusted Customer - 8 years ago
It is good value for money and it will help my kids...
Seniors Funeral Insurance Top Cover
Product Review
It is good value for money and it will help my kids out in a hard time
Cover the people that matter most today
For total peace of mind for your entire family, get a quote from our friendly team today on 1300 078 596. You can also request a call-back at a time that suits you.