Reviews

13-25 of 3033 reviews

13-25 of 3017 reviews

13-25 of 2343 reviews

Trusted Customer - a month ago

Very good

Seniors Funeral Insurance

Product Review

Xena was the customer service consultant who took care of me . Good customer service and very clear on explaining the policy . I'm happy with the outcome ♥️

Service Review

Very good


Rated: 5 out of 5

Trusted Customer - a month ago

Excellent

Seniors Funeral Insurance

Product Review

Service Review

Excellent


Rated: 5 out of 5

Trusted Customer - 2 months ago

Seniors Funeral Insurance

Product Review

The young lady, I spoke to ( a Charmaine May be mi spelt ? ) made my call easy, understandable, and a pleasure she was. Yes, she actually made a big difference to my day. She is a credit o Australian Seniors Insurance. I send her my sincere best wishes in the road that lays ahead of her.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Great and never rushed to make a decision. very...

Seniors Funeral Insurance

Product Review

Very knowledgeable & informative. When asked anything they were not 100% sure of they always checked. I found them great to deal with.

Service Review

Great and never rushed to make a decision. Very pleased to Taylor a plan to our budget & needs.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Seniors Funeral Insurance

Product Review

The advice given to me from the consultant from Seniors Funeral Insurance. Then more information about when and how the conditions are in the additional paperwork, this will be sent to us.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Good

Seniors Funeral Insurance

Product Review

Good

Service Review

Good


Rated: 5 out of 5

Milena Stampek - 2 months ago

Seniors Funeral Insurance

Product Review

It was quick and easy


Rated: 5 out of 5

Trusted Customer - 2 months ago

Seniors Funeral Insurance

Product Review

I left my details Australian Seniors via an online enquiry. Just a day or two later a lady by the name of Cinta called us to follow up on our enquiry. Cinta was incredible. She's smart, polite, listens well and answered every question we had for her with ease. We ended up with exactly the right policies for our needs and were made fully aware of the policy details before agreeing to them. Cinta made the entire experience easy, even enjoyable. When we were done she put us onto someone else to organise our wills. An unexpected but necessary bonus that was.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Seniors Funeral Insurance

Product Review

The gentleman I spoke to was very helpful to me he took me through each step


Rated: 5 out of 5

Trusted Customer - 2 months ago

Seniors Funeral Insurance

Product Review

So very easy to communicate with and set up a policy. Also very helpful when I wanted to increase the policy due to increasing costs of funerals. They were always kind and helpful.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Seniors Funeral Insurance

Product Review

Website was easy to navigate and once my request was made I received a follow up phone call within 15 minutes. Customer service was excellent having the process explained fully. I would definitely recommend Seniors insurance.


Rated: 4 out of 5

Trusted Customer - 2 months ago

Excellent

Seniors Funeral Insurance

Product Review

I/we enquired about funeral insurance after just going through with a son's funeral. He had no money and we had very little, so this solution seemed obvious. The rates seem ok, but with us being pensioners time will tell. The time and patience spent by your rep was very good, thank you.

Service Review

Excellent


Rated: 5 out of 5

Trusted Customer - 2 months ago

Good

Seniors Funeral Insurance

Service Review

Good


Rated: 5 out of 5

Trusted Customer - 2 months ago

Excellent

Seniors Funeral Insurance

Service Review

Excellent


Rated: 5 out of 5

Ann Maria Luxford - 2 months ago

Great customer service

Seniors Funeral Insurance

Service Review

Great customer service


Rated: 5 out of 5

Rosangela M Williams - 3 months ago

Excellent very professional

Seniors Funeral Insurance

Service Review

Excellent very professional


Rated: 5 out of 5

Trusted Customer - 3 months ago

My cso was knowledgeable and understood my situation....

Seniors Funeral Insurance

Service Review

My CSO was knowledgeable and understood my situation. When I showed concern at the cost of the policy I felt there was a lack of concern or understanding either for my age (71yo) or the fact that I was not able to pay the suggested premium. She reduced the amount of cover so the premium was less but was still very high. I felt she was not empathetic at all and was exhibiting a "take it or leave it" attitude. I agreed to the policy but after thinking about the high premium, I have decided to cancel the policy.


Rated: 3 out of 5

Arthur Charles Dawson - 4 months ago

Straight forward

Seniors Funeral Insurance

Service Review

Straight forward


Rated: 4 out of 5

Lynn Ena Harkess - 4 months ago

I was very happy with the customer service officer...

Seniors Funeral Insurance

Service Review

I was very happy with the Customer Service Officer friendly and very clear with all I had asked.


Rated: 5 out of 5

Trusted Customer - 5 months ago

Very efficient.

Seniors Funeral Insurance

Service Review

Very efficient.


Rated: 5 out of 5

Trusted Customer - 5 months ago

Very happy with policy

Seniors Funeral Insurance

Service Review

Very happy with policy


Rated: 5 out of 5

Ranjith Anton Thomas - 5 months ago

Very good

Seniors Funeral Insurance

Service Review

Very good


Rated: 5 out of 5

Trusted Customer - 6 months ago

Dthe agent was amazing i felt a little daunted * mean...

Seniors Funeral Insurance

Service Review

Dthe agent was amazing I felt a little daunted * mean funeral insurance isn't exciting but the agen was amazing


Rated: 5 out of 5

Trusted Customer - 6 months ago

Very satisfaction!

Seniors Funeral Insurance

Service Review

Very satisfaction!


Rated: 5 out of 5

Trusted Customer - a month ago

Xena was the customer service consultant who took care...

Seniors Funeral Insurance

Product Review

Xena was the customer service consultant who took care of me . Good customer service and very clear on explaining the policy . I'm happy with the outcome ♥️


Rated: 5 out of 5

Trusted Customer - a month ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 months ago

The young lady, i spoke to ( a charmaine may be mi...

Seniors Funeral Insurance

Product Review

The young lady, I spoke to ( a Charmaine May be mi spelt ? ) made my call easy, understandable, and a pleasure she was. Yes, she actually made a big difference to my day. She is a credit o Australian Seniors Insurance. I send her my sincere best wishes in the road that lays ahead of her.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Very knowledgeable & informative. when asked anything...

Seniors Funeral Insurance

Product Review

Very knowledgeable & informative. When asked anything they were not 100% sure of they always checked. I found them great to deal with.


Rated: 5 out of 5

Trusted Customer - 2 months ago

The advice given to me from the consultant from...

Seniors Funeral Insurance

Product Review

The advice given to me from the consultant from Seniors Funeral Insurance. Then more information about when and how the conditions are in the additional paperwork, this will be sent to us.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Good

Seniors Funeral Insurance

Product Review

Good


Rated: 5 out of 5

Milena Stampek - 2 months ago

It was quick and easy

Seniors Funeral Insurance

Product Review

It was quick and easy


Rated: 5 out of 5

Trusted Customer - 2 months ago

I left my details australian seniors via an online...

Seniors Funeral Insurance

Product Review

I left my details Australian Seniors via an online enquiry. Just a day or two later a lady by the name of Cinta called us to follow up on our enquiry. Cinta was incredible. She's smart, polite, listens well and answered every question we had for her with ease. We ended up with exactly the right policies for our needs and were made fully aware of the policy details before agreeing to them. Cinta made the entire experience easy, even enjoyable. When we were done she put us onto someone else to organise our wills. An unexpected but necessary bonus that was.


Rated: 5 out of 5

Trusted Customer - 2 months ago

The gentleman i spoke to was very helpful to me he...

Seniors Funeral Insurance

Product Review

The gentleman I spoke to was very helpful to me he took me through each step


Rated: 5 out of 5

Trusted Customer - 2 months ago

So very easy to communicate with and set up a policy....

Seniors Funeral Insurance

Product Review

So very easy to communicate with and set up a policy. Also very helpful when I wanted to increase the policy due to increasing costs of funerals. They were always kind and helpful.


Rated: 5 out of 5

Trusted Customer - 2 months ago

Website was easy to navigate and once my request was...

Seniors Funeral Insurance

Product Review

Website was easy to navigate and once my request was made I received a follow up phone call within 15 minutes. Customer service was excellent having the process explained fully. I would definitely recommend Seniors insurance.


Rated: 4 out of 5

Trusted Customer - 2 months ago

I/we enquired about funeral insurance after just going...

Seniors Funeral Insurance

Product Review

I/we enquired about funeral insurance after just going through with a son's funeral. He had no money and we had very little, so this solution seemed obvious. The rates seem ok, but with us being pensioners time will tell. The time and patience spent by your rep was very good, thank you.


Rated: 5 out of 5

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