%
- Over all Percentage 92
- empty 8
Rated /5 from 1000883927 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 1,000883927 customer reviews.
Authentic reviews powered by Feefo
Reviews
505-517 of 1000 reviews
505-517 of 883 reviews
505-517 of 927 reviews
Trusted Customer - 2 years ago
They tried to increase my premium by over $100 because...
Seniors Car Insurance
Service Review
They tried to increase my premium by over $100 because I made an error in my 41 year old daughter’s year of birth. Tried to correct this 3 days later when the full policy was emailed and checked for correctness by myself. To no avail. Explanation was nonsensical in the circumstances and they were adamant I had to pay the higher premium. This all happened prior to the commencement date of the policy, so naturally I cancelled the policy and took my business elsewhere.
Christine Hutchinson - 2 years ago
All i tried todo was update an existing policy to...
Seniors Car Insurance
Product Review
Happy enough with this insurer and value is competitive but the process, for an existing customer, was a nightmare.
Service Review
All I tried todo was update an existing policy to cover a new car purchase. Staff were nice enough but the process ended up taking almost two hours. It didn’t help that I hung up in utter frustration once and left our new car, unknowingly, uncovered for a couple of days.
Luke Ryan - 2 years ago
Best insurance. customer service was excellent and...
Seniors Car Insurance
Product Review
best price and easy to alter if required with no hidden fees/agenda
Service Review
Best insurance. Customer service was excellent and explained all information clearly and concisely
Trusted Customer - 2 years ago
Great service to cancel the existing policy
Seniors Car Insurance
Product Review
Very competitive quote compared to your competitors
Service Review
Great service to cancel the existing policy
Lynette - 2 years ago
I was very happy with the service, the price was great...
Seniors Car Insurance
Product Review
Service Review
i was very happy with the service, the price was great and the customer service person was very good
Trusted Customer - 2 years ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Trusted Customer - 2 years ago
Very friendly service.
Seniors Car Insurance
Service Review
Very friendly service.
Nickela Brown - 2 years ago
Very easy to obtain car insurance online
Seniors Car Insurance
Product Review
Very easy to obtain car insurance online.
Service Review
Very easy to obtain car insurance online
Trusted Customer - 2 years ago
Very helpful and friendly, nice not talking to a...
Seniors Car Insurance
Service Review
Very helpful and friendly, nice not talking to a robot. The phone was answered promptly, didn’t have to wait for ages.
Trusted Customer - 2 years ago
The young lady i delt with aseela was really friendly...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Service Review
The young lady I delt with Aseela was really friendly as well as being very informative.
Trusted Customer - 2 years ago
Great to deal with
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Service Review
Great to deal with
Trusted Customer - 2 years ago
I rang twice. my second consultant was good with a...
Seniors Car Insurance
Service Review
I rang twice. My second consultant was good with a nice manner. My first consultant was hard work. Your questions are pretty bad, really black and white but life isn't. Asking if my six year old car has any damage. Define damage? what is reasonable to expect on a 6 year old car? No help from the consultant but then he is bounded by your processes.
Kenneth Bradley - 2 years ago
Easy website to use
Seniors Car Insurance
Service Review
Easy website to use
Trusted Customer - 2 years ago
Adam was very helpful in giving me a quote for car...
Seniors Car Insurance
Service Review
Adam was very helpful in giving me a quote for car insurance and setting up our monthly payment.
Trusted Customer - 2 years ago
I renewed my can insurance online and have a...
Seniors Car Insurance
Service Review
I renewed my can insurance online and have a reasonable premium this year.
Iris Cargill - 2 years ago
Excellent service provided by lady on phone.
Seniors Car Insurance
Service Review
Excellent service provided by lady on phone.
Trusted Customer - 2 years ago
Reasonably easy to follow process. good competitive...
Seniors Car Insurance
Service Review
Reasonably easy to follow process. Good competitive prices. Only a couple of things that I’d recommend changing on your questionnaire.
Belinda Mailhot - 2 years ago
All information and options clearly simply available...
Seniors Car Insurance
Service Review
All information and options clearly simply available for my consuderation
Ross Midgley - 2 years ago
Vicki changed our policy and was very efficient.
Seniors Car Insurance
Service Review
Vicki changed our policy and was very efficient.
Trusted Customer - 2 years ago
The self serve system is easy to use.
Seniors Car Insurance
Service Review
The self serve system is easy to use.
Trusted Customer - 2 years ago
They were helpful, explained well. called back as...
Seniors Car Insurance
Service Review
They were helpful, explained well. Called back as promised.
Ross - 2 years ago
Pleasant to speak to and yes i would recommend the...
Seniors Car Insurance
Service Review
Pleasant to speak to and yes I would recommend the service to others.
Peter Filmer - 2 years ago
Easy to use website and no trickery
Seniors Car Insurance
Service Review
Easy to use website and no trickery
Kay Nicholls - 2 years ago
Very thorough, cso covered all aspects of policy
Seniors Car Insurance
Service Review
Very thorough, cso covered all aspects of policy
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
John Reynolds - 2 years ago
Seniors Car Insurance
Product Review
Roslyn Browning - 2 years ago
Yes. i was insured with seniors for my mazda 3. on the...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Valerie Shaw - 2 years ago
Comparable pricing efficient service
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Trusted Customer - 2 years ago
Cheapest, friendly, helpful,
Seniors Car Insurance
Product Review
Cheapest, friendly, helpful,
Trusted Customer - 2 years ago
Easy process easy process
Seniors Car Insurance
Product Review
Easy process Easy process
Trusted Customer - 2 years ago
Reasonable value for the money
Seniors Car Insurance
Product Review
Reasonable value for the money
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
Sharon - 2 years ago
Great customer service and value for money, well done
Seniors Car Insurance
Product Review
Great customer service and value for money, well done
Trusted Customer - 2 years ago
Seniors Car Insurance
Product Review
Sam Toy - 2 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 2 years ago
Great prices for a senior. have recommended to a...
Seniors Car Insurance
Product Review
Great prices for a senior. Have recommended to a friend.
Drive with confidence today
For ultimate peace of mind on the road, get a quote from our friendly team today on 1300 760 157. You can also request a call-back at a time that suits you.