%
- Over all Percentage 92
- empty 8
Rated /5 from 716165296075 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,1616,5296,075 customer reviews.
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Reviews
553-565 of 7161 reviews
553-565 of 6529 reviews
553-565 of 6075 reviews
Trusted Customer - 6 months ago
Staff was great 👍
Seniors Life Insurance
Product Review
Service Review
Staff was Great 👍
Trusted Customer - 6 months ago
Simple, easy and competitive
Seniors Home Insurance
Product Review
Brilliant. Quick, simple and competitive
Service Review
Simple, easy and competitive
Clifford Carr - 6 months ago
* professional service * very helpful and nothing was...
Seniors Car Insurance
Product Review
The service that I received from Lyn (I am not sure if I have spelt her name correctly - she works within in Sales), was very good indeed. Lyn is very knowledgable about Seniors Car Insurance and very thorough. She explained all options and the costs of such very clearly and methodically. In addition, I was not ready to insure a new car but Lyn called me back to see if my circumstance had changed , which was appreciated. Then, when I had sufficient information about the new vehicle I rang Lyn and everything went smoothly. I said to Lyn that I would inform her management that she did a great job and that I appreciated her service very much.
Service Review
* Professional service * Very helpful and nothing was too much trouble * Insurance options and costs were clearly communicated * Good follow up service * Ensured that I understood all, including policy and the like * Pleasant and good demeanor * Good ambassador for the business
Norman Price - 6 months ago
See previous comments.
Seniors Home Insurance
Product Review
Very happy with the product & value for money compared with my previous insurer. The website is easy to navigate. No exorbitant hold times on the phone. Very courteous & helpful staff. Overall a pleasant experience.
Service Review
See previous comments.
Trusted Customer - 6 months ago
Very informative and helpful
Seniors Car Insurance
Product Review
Very happy with my quote
Service Review
Very informative and helpful
Debra Phillips - 6 months ago
Like i said in the previous comments i think...
Seniors Life Insurance
Product Review
I found it easy to understand plus it was easy to apply. The lady was very helpful and she explained everything I wanted to know answered all my concerns in a very positive and friendly attitude. I think companies need more staff like her customers can understand in plain English not me having to say I think I need a interpreter to tell me what your saying but anyway Australian seniors are doing the right things putting good people to talk on there phones.
Service Review
Like I said in the previous comments I think Australian seniors are looking after there customers by supplying a very good service
Trusted Customer - 6 months ago
Seniors Life Insurance
Product Review
Service was great and had good communication and customer service
Nige - 6 months ago
As previously mentioned, the customer service i...
Seniors Car Insurance
Product Review
The customer service I received from Leah was absolutely sensational. Leah waited on the line with me while the loading of an EPOA was successfully completed, so I could action my aging parents policy. The annoying part of my issue was the limitations of your website and not being able to add myself as an authorised representative against my parents customer profile. Then because I cancelled their existing policy and created a new quote, which was cheaper I might add even with improved parameters, meant I had to resend the EPOA for this new policy. Why isn't the EPOA loaded against my parents names so any future policies automatically fall under the EPOA........that's a very frustrating feature. Improve your website so we can add authorised users ourselves.
Service Review
As previously mentioned, the customer service I received from Leah was excellent.
Sandra Chilly - 6 months ago
Very friendly and helpful..both gentlemen i spoke with...
Seniors Life Insurance
Product Review
IAM happy with how everything went, all my enquiries were met with straight forward answers, the two gentlemen I spoke with were both helpful and friendly.. Thank you to both for getting my new policy sorted.
Service Review
Very friendly and helpful..both gentlemen I spoke with were most polite and got everything sorted for me.
Trusted Customer - 6 months ago
Very good.
Seniors Car Insurance
Product Review
Straightforward and efficient.
Service Review
Very good.
Trusted Customer - 6 months ago
Good service elliot was very good at explaining
Seniors Car Insurance
Product Review
Haven’t locked itinyetnotduetill2026
Service Review
Good service Elliot was very good at explaining
Trusted Customer - 6 months ago
Hi just want to thank the guy that explains me the...
Seniors Life Insurance
Product Review
Hi, thank you for accepting my life insurance, and I really appreciate the one I was talking on the phone, sorry not good at remembering names. so I have been so busy at this time, but I will try and sent back my forms before I go for my holiday on Tuesday the 9th. Yes I love the deal that was explained to me thank you. Kindly Regards Mataurike Moeroa
Service Review
Hi just want to thank the guy that explains me the benefit of this life insurance. My first time and looking forward on the result that I put myself to. Thank you for your service. Kindly Regards Mataurike Moeroa
Trusted Customer - 11 months ago
Good customer service
Seniors Home Insurance
Service Review
Good customer service
Trusted Customer - 11 months ago
Ummm
Seniors Home Insurance
Service Review
Ummm
Trusted Customer - 11 months ago
The person i spoke to was very helpful
Seniors Life Insurance
Service Review
The person I spoke to was very helpful
Trusted Customer - 11 months ago
Service was excellent. customer service officer was...
Seniors Home Insurance
Service Review
Service was excellent. Customer Service Officer was patient and understanding
Trusted Customer - 11 months ago
Awesome price
Seniors Car Insurance
Service Review
AWESOME PRICE
Trusted Customer - 11 months ago
Good, a little too much hard sale and repetition but...
Seniors Home Insurance
Service Review
Good, a little too much hard sale and repetition but the product sounds good
Trusted Customer - 11 months ago
Good customer service, easy to understand
Seniors Funeral Insurance
Service Review
Good customer service, easy to understand
Robert Clarke - 11 months ago
Very helpful information
Seniors Life Insurance
Service Review
Very helpful information
Rachelle Dawkins - 11 months ago
I really appreciated the great customer service that i...
Seniors Life Insurance
Service Review
I really appreciated the great customer service that I experienced. It was a great personalised experience to work out the life insurance that suited my circumstances. The application process was easy with clear terms and conditions and I was able to add my beneficiary at the same time which saved me having to do this at a later date.
Trusted Customer - 11 months ago
Fairly easy
Seniors Funeral Insurance
Service Review
Fairly easy
Trusted Customer - 11 months ago
Excellent
Seniors Landlords Insurance
Service Review
Excellent
Trusted Customer - 11 months ago
The service was most informative anf helpful
Seniors Funeral Insurance
Service Review
The service was most informative anf helpful
Trusted Customer - 6 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 6 months ago
Brilliant. quick, simple and competitive
Seniors Home Insurance
Product Review
Brilliant. Quick, simple and competitive
Clifford Carr - 6 months ago
The service that i received from lyn (i am not sure if...
Seniors Car Insurance
Product Review
The service that I received from Lyn (I am not sure if I have spelt her name correctly - she works within in Sales), was very good indeed. Lyn is very knowledgable about Seniors Car Insurance and very thorough. She explained all options and the costs of such very clearly and methodically. In addition, I was not ready to insure a new car but Lyn called me back to see if my circumstance had changed , which was appreciated. Then, when I had sufficient information about the new vehicle I rang Lyn and everything went smoothly. I said to Lyn that I would inform her management that she did a great job and that I appreciated her service very much.
Norman Price - 6 months ago
Very happy with the product & value for money compared...
Seniors Home Insurance
Product Review
Very happy with the product & value for money compared with my previous insurer. The website is easy to navigate. No exorbitant hold times on the phone. Very courteous & helpful staff. Overall a pleasant experience.
Trusted Customer - 6 months ago
Very happy with my quote
Seniors Car Insurance
Product Review
Very happy with my quote
Debra Phillips - 6 months ago
I found it easy to understand plus it was easy to...
Seniors Life Insurance
Product Review
I found it easy to understand plus it was easy to apply. The lady was very helpful and she explained everything I wanted to know answered all my concerns in a very positive and friendly attitude. I think companies need more staff like her customers can understand in plain English not me having to say I think I need a interpreter to tell me what your saying but anyway Australian seniors are doing the right things putting good people to talk on there phones.
Trusted Customer - 6 months ago
Service was great and had good communication and...
Seniors Life Insurance
Product Review
Service was great and had good communication and customer service
Nige - 6 months ago
The customer service i received from leah was...
Seniors Car Insurance
Product Review
The customer service I received from Leah was absolutely sensational. Leah waited on the line with me while the loading of an EPOA was successfully completed, so I could action my aging parents policy. The annoying part of my issue was the limitations of your website and not being able to add myself as an authorised representative against my parents customer profile. Then because I cancelled their existing policy and created a new quote, which was cheaper I might add even with improved parameters, meant I had to resend the EPOA for this new policy. Why isn't the EPOA loaded against my parents names so any future policies automatically fall under the EPOA........that's a very frustrating feature. Improve your website so we can add authorised users ourselves.
Sandra Chilly - 6 months ago
Iam happy with how everything went, all my enquiries...
Seniors Life Insurance
Product Review
IAM happy with how everything went, all my enquiries were met with straight forward answers, the two gentlemen I spoke with were both helpful and friendly.. Thank you to both for getting my new policy sorted.
Trusted Customer - 6 months ago
Straightforward and efficient.
Seniors Car Insurance
Product Review
Straightforward and efficient.
Trusted Customer - 6 months ago
Haven’t locked itinyetnotduetill2026
Seniors Car Insurance
Product Review
Haven’t locked itinyetnotduetill2026
Trusted Customer - 6 months ago
Hi, thank you for accepting my life insurance, and i...
Seniors Life Insurance
Product Review
Hi, thank you for accepting my life insurance, and I really appreciate the one I was talking on the phone, sorry not good at remembering names. so I have been so busy at this time, but I will try and sent back my forms before I go for my holiday on Tuesday the 9th. Yes I love the deal that was explained to me thank you. Kindly Regards Mataurike Moeroa
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