%
- Over all Percentage 92
- empty 8
Rated /5 from 642360655337 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4236,0655,337 customer reviews.
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Reviews
325-337 of 6423 reviews
325-337 of 6065 reviews
325-337 of 5337 reviews
Trusted Customer - 5 months ago
Great service made the process easy to understand and...
Seniors Life Insurance
Product Review
Very happy with the service and the cover. Peace of mind at a reasonable cost.
Service Review
Great service made the process easy to understand and less time consuming.
Trusted Customer - 5 months ago
Great the lady how served me new here everything
Seniors Home Insurance
Product Review
the person that served me was great
Service Review
great the lady how served me new here everything
Trusted Customer - 5 months ago
Good
Seniors Car Insurance
Product Review
Good deal
Service Review
Good
Trusted Customer - 5 months ago
Seniors Funeral Insurance
Product Review
Very prompt and very clear in explaining your product and believable. That’s why I sign up immediately, thank you
Brian Underwood - 5 months ago
Good
Seniors Funeral Insurance
Product Review
Service Review
Good
Michael Steven Janin - 5 months ago
Easy to deal with and friendly service
Seniors Life Insurance
Product Review
Service Review
Easy to deal with and friendly service
PM - 5 months ago
This review is for pay-as-you-drive car insurance. the...
Seniors Car Insurance
Product Review
This review is for pay-as-you-drive car insurance. The process of getting the on-line quote to payment of the new policy was easy. I had some questions so I rang the number on the quote and spoke to a team member, Christian. He was kind, informative, helpful, and patient as we went through all of the criteria. Although the quote was not the least expensive that I had received, it was a reasonable cost for a quality policy that is the most suitable for my needs. At this stage, I highly recommend Australian Seniors insurance.
Service Review
This review is for pay-as-you-drive car insurance. The process of getting the on-line quote to payment of the new policy was easy. I had some questions so I rang the number on the quote and spoke to a team member, Christian. He was kind, informative, helpful, and patient as we went through all of the criteria. Although the quote was not the least expensive that I had received, it was a reasonable cost for a quality policy that is the most suitable for my needs. At this stage, I highly recommend Australian Seniors insurance.
Jillian Crewes - 5 months ago
Jamie-lee was really excellent, kind , fun, ...
Seniors Funeral Insurance
Product Review
Excellent phone advice from Jamie-Lee, she really listened to my concerns, and answered my questions. She gave me time to consider the different pricing packages, and together we came up with a great fit. She explained what actually happens at time of death, re notifying the beneficiary, and their responsibility to handle the payments of not only the cremation, but the cremation certificate, and various other obligations.. And what happens to remaining money ! The details are important ! The insurance itself is reasonable, and will cover my needs amply.
Service Review
Jamie-Lee was really excellent, kind , fun, detail oriented, patience plus ! No question of mine was too difficult... the funeral policy was explained in great detail, at a slow steady pace. The beneficiary responsibility was made clear ; as was the cost of cremation, and other additional costs, and what happens to remaining money. I learned all about the definitions of accidental death, accidental serious injury, terminal illness ; what happens at age 85 ; and that the policy comes with a free Will, which I intend to take up ! Thankyou for great service, no stone left unturned.
Trusted Customer - 5 months ago
Excellent service, easy communication with a customer...
Seniors Car Insurance
Product Review
The consultant I spoke to was polite and professional and easy to understand. She knew her product and what I needed and when I didn't understand she was happy to go over again so I did. I was assured that I could organize my car insurance for a month in advance as I due to be away and wanted it sorted prior to to my departure. She was very helpful and understanding of my issues and I was pleased she was able to ensure that my car would be insured from the dated I needed.
Service Review
Excellent service, easy communication with a customer service officer who was easy to understand and very helpful
Trusted Customer - 5 months ago
Good quality service
Seniors Car Insurance
Product Review
conversation over the telephone was excellent, all questions to the fullest.
Service Review
Good quality service
Julie-anne Pettitt - 5 months ago
Great customer service , excellent product knowledge....
Seniors Car Insurance
Product Review
Great customer service very knowledgeable stafff, clear easy understand instructions and information
Service Review
Great customer service , excellent product knowledge. Very competitive pricing
Trusted Customer - 5 months ago
Very easy on line to get a quote that suits our needs.
Seniors Home Insurance
Product Review
For a second time in 12 months, I decided to review my insurance products. In this case, Household Contents Insurance. Been with the same crowd for over 15 years, no claim in that time, then the latest quote goes up by over $100 for the same sum insured and excess. Australian Seniors was over $200 less than what i was quoted by my long term insurer. Shop around is my advice and have look at Australian Seniors after you have looked at the rest.
Service Review
Very easy on line to get a quote that suits our needs.
Trusted Customer - 7 months ago
Operator ok
Seniors Landlords Insurance
Service Review
operator ok
Trusted Customer - 7 months ago
Excellent service and the staff had good product...
Seniors Funeral Insurance
Service Review
Excellent service and the staff had good product knowledge
Trusted Customer - 7 months ago
The cover that i took out seemed to cover what i...
Seniors Home Insurance
Service Review
the cover that I took out seemed to cover what I needed and was happy with the service
Hikatoa Nepe - 7 months ago
The online experience was not very good, as it was...
Seniors Home Insurance
Service Review
the online experience was not very good, as it was very hard to navigate, then I could not do what I wanted too, if i changed something I would have to start at the beginning. I then spoke to an agent, who got me through it without any issues, more than I could have done online, and more was explained. It seems more beneficial to go through an agent.
Trusted Customer - 7 months ago
I was initially a little annoyed, as i had given a...
Seniors Life Insurance
Service Review
I was initially a little annoyed, as I had given a date and time that I would make myself available to your staff, but was continually called out of those times while I had to concentrate on customers or specific tasks, however they finally managed to call me at an agreed time and I could spend some time with your staff member. (forgive me I can't remember their name) I've even looked at your motor vehicle insurance, but its quite a bit higher than the other one I'm looking at
Trusted Customer - 7 months ago
It was a good online experience
Seniors Car Insurance
Service Review
It was a good online experience
Trusted Customer - 7 months ago
Quick and easy
Seniors Funeral Insurance
Service Review
Quick and easy
Alan Smith - 7 months ago
Follow-up experience was frustrating. my policy date...
Seniors Car Insurance
Service Review
Follow-up experience was frustrating. My policy date starts tomorrow, but still no documentation received from Aust Seniors — they blame Australia Post who (according to them) has 15 business days to deliver their mail. (I'd call 15 business days "lost in the post"!) On top of that, Aust Seniors still hasn't deducted my payment, which apparently may take days AFTER the policy commences. However, they assure me I'm still covered, even though I haven't paid. (I somehow doubt that, if I made a claim, and hadn't yet paid, they'd cover me.) I had expected better from Aust Seniors - brilliant when selling the policy, less so now.
Valerie Higginson - 7 months ago
Follow up phone call to discuss my requirements was...
Seniors Landlords Insurance
Service Review
Follow up phone call to discuss my requirements was appreciated, informative & the representative was friendly, patient & knowledgeable
Trusted Customer - 7 months ago
Service was excellent
Seniors Life Insurance
Service Review
Service was excellent
Trusted Customer - 7 months ago
Australian seniors insurances good for age people
Seniors Car Insurance
Service Review
Australian seniors insurances good for age people
Trusted Customer - 7 months ago
Excellent operator knew the policy
Seniors Car Insurance
Service Review
Excellent operator knew the policy
Trusted Customer - 5 months ago
Very happy with the service and the cover. peace of...
Seniors Life Insurance
Product Review
Very happy with the service and the cover. Peace of mind at a reasonable cost.
Trusted Customer - 5 months ago
The person that served me was great
Seniors Home Insurance
Product Review
the person that served me was great
Trusted Customer - 5 months ago
Good deal
Seniors Car Insurance
Product Review
Good deal
Trusted Customer - 5 months ago
Very prompt and very clear in explaining your product...
Seniors Funeral Insurance
Product Review
Very prompt and very clear in explaining your product and believable. That’s why I sign up immediately, thank you
Brian Underwood - 5 months ago
Seniors Funeral Insurance
Product Review
Michael Steven Janin - 5 months ago
Seniors Life Insurance
Product Review
PM - 5 months ago
This review is for pay-as-you-drive car insurance. the...
Seniors Car Insurance
Product Review
This review is for pay-as-you-drive car insurance. The process of getting the on-line quote to payment of the new policy was easy. I had some questions so I rang the number on the quote and spoke to a team member, Christian. He was kind, informative, helpful, and patient as we went through all of the criteria. Although the quote was not the least expensive that I had received, it was a reasonable cost for a quality policy that is the most suitable for my needs. At this stage, I highly recommend Australian Seniors insurance.
Jillian Crewes - 5 months ago
Excellent phone advice from jamie-lee, she really ...
Seniors Funeral Insurance
Product Review
Excellent phone advice from Jamie-Lee, she really listened to my concerns, and answered my questions. She gave me time to consider the different pricing packages, and together we came up with a great fit. She explained what actually happens at time of death, re notifying the beneficiary, and their responsibility to handle the payments of not only the cremation, but the cremation certificate, and various other obligations.. And what happens to remaining money ! The details are important ! The insurance itself is reasonable, and will cover my needs amply.
Trusted Customer - 5 months ago
The consultant i spoke to was polite and professional...
Seniors Car Insurance
Product Review
The consultant I spoke to was polite and professional and easy to understand. She knew her product and what I needed and when I didn't understand she was happy to go over again so I did. I was assured that I could organize my car insurance for a month in advance as I due to be away and wanted it sorted prior to to my departure. She was very helpful and understanding of my issues and I was pleased she was able to ensure that my car would be insured from the dated I needed.
Trusted Customer - 5 months ago
Conversation over the telephone was excellent, all...
Seniors Car Insurance
Product Review
conversation over the telephone was excellent, all questions to the fullest.
Julie-anne Pettitt - 5 months ago
Great customer service very knowledgeable stafff,...
Seniors Car Insurance
Product Review
Great customer service very knowledgeable stafff, clear easy understand instructions and information
Trusted Customer - 5 months ago
For a second time in 12 months, i decided to review my...
Seniors Home Insurance
Product Review
For a second time in 12 months, I decided to review my insurance products. In this case, Household Contents Insurance. Been with the same crowd for over 15 years, no claim in that time, then the latest quote goes up by over $100 for the same sum insured and excess. Australian Seniors was over $200 less than what i was quoted by my long term insurer. Shop around is my advice and have look at Australian Seniors after you have looked at the rest.
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