Reviews

253-265 of 6543 reviews

253-265 of 6142 reviews

253-265 of 5457 reviews

Jennifer Prince - 4 months ago

It was excellent and knowing my family will be covered...

Seniors Life Insurance

Product Review

Easy to talk to and was very good at explaining everything I needed to know which made it easier to choose I’m so happy

Service Review

It was excellent and knowing my family will be covered makes me feel so happy


Rated: 5 out of 5

Trusted Customer - 4 months ago

Seniors Landlords Insurance

Product Review

Purchase Landlords insurance. Rachel was the lady dealing with this. She was clear and concise and pleasant and answered all questions. It is difficult dealing with a person that has English as a second language so I was delighted to speak to Rachel.


Rated: 5 out of 5

Trusted Customer - 4 months ago

Very clear and concise re conditions and polite and...

Seniors Life Insurance

Product Review

Very clear and concise re conditions. polite respectful and courteous and responsive to our concerns.

Service Review

Very clear and concise re conditions and polite and courteous. responsive in a caring way to our enquiries.


Rated: 5 out of 5

Trusted Customer - 4 months ago

Fair to good

Seniors Landlords Insurance

Product Review

Overall the purchase was good and reasonably pain free. The salesman seemed to have limited knowledge. He had no idea what cement/fibro cladding was in the house that is only 15 years old. He put it down as cement and when I received the policy I noticed this and when I pointed it out to Seniors they have now bumped up the monthly premium around 10 dollars a month. The other issue was the salesman would not complete the sale on the first call as he wanted me to send my mothers POA document through again even though Seniors already had this document from my mothers other house which is insured with them. I emailed it through the next day but didn’t hear anything for a week and I had to chase it up myself to get the insurance in place. It was nowhere near as easy as the initial house I insured with them earlier in the year.

Service Review

Fair to good


Rated: 4 out of 5

Nola Pearmain - 4 months ago

I didn't receive any service.

Seniors Car Insurance

Product Review

I purchased a motor vehicle insurance policy but found the next day I could get a better deal elsewhere. Tried to call to cancel the policy, however, found it much too difficult to manage to speak with someone. When you first phone up you are met with a five-minute spiel about Seniors insurance products. I tried four times to contact someone, but my phone kept dropping out. I am really quite annoyed that it is so difficult to get to speak with someone. I have sent emails and received replies, which are confusing to me.

Service Review

I didn't receive any service.


Rated: 1 out of 5

Trusted Customer - 4 months ago

Xxxl

Seniors Home Insurance

Product Review

Good

Service Review

Xxxl


Rated: 4 out of 5

Trusted Customer - 4 months ago

Seniors Home Insurance

Product Review

David responded to online enquiry for a quote within about 20 minutes. Very helpful. He rang back on time as arranged to give us a couple of days to decide. We saved about $700.


Rated: 5 out of 5

Thalith Wijenayake - 4 months ago

I was very happy with the service i received. the...

Seniors Car Insurance

Product Review

Good customer service.

Service Review

I was very happy with the service I received. The staff were friendly, professional, and took the time to explain everything clearly. I felt listened to and well cared for throughout the entire experience. Everything was handled efficiently, and the environment was clean and welcoming. I would definitely recommend this service to others.


Rated: 5 out of 5

Trusted Customer - 4 months ago

Very good

Seniors Funeral Insurance

Product Review

Very happy with the professional service

Service Review

Very good


Rated: 5 out of 5

Trusted Customer - 4 months ago

Friendly staff

Seniors Life Insurance

Product Review

The staff is very nice and friendly talking to me about my enquire,

Service Review

Friendly staff


Rated: 4 out of 5

Helen Pemberton - 4 months ago

I was impressed to receive a phone call just as i was...

Seniors Car Insurance

Product Review

I was seeking car insurance as the renewal premium offered by my current insurer seemed outrageous. I phoned them to query if a mistake had been made but was rebuffed. I enquired from family members and was given Seniors as one option. My online enquiry was followed up by a phone call from you and I completed the purchase as a result. I saved over $900.00 by not insuring with my previous provider. Caveat Emptor.

Service Review

I was impressed to receive a phone call just as I was completing an online purchase. I did the transaction with the phone call. This was a little tedious as I had already read all the terms and conditions but I was aware that the caller had to state them as part of


Rated: 5 out of 5

Trusted Customer - 4 months ago

Better than the rest and covers me exactly for my...

Seniors Home Insurance

Product Review

Nice to actually speak to PEOPLE. Quality policy at acceptable price

Service Review

Better than the rest and covers me exactly for my needs.


Rated: 4 out of 5

Martin Hoff - 6 months ago

Awesome service 10 out of 10

Seniors Life Insurance

Service Review

Awesome service 10 out of 10


Rated: 5 out of 5

Trusted Customer - 6 months ago

Immensely satisfied with the service provided instant...

Seniors Car Insurance

Service Review

Immensely satisfied with the service provided instant policy number and very competitive pricing with pay as you drive. Totally awesome highly recommended


Rated: 5 out of 5

Trusted Customer - 6 months ago

Perfect sums it up.

Seniors Car Insurance

Service Review

Perfect sums it up.


Rated: 5 out of 5

Trusted Customer - 6 months ago

Simple and straightforward. all aspects clearly...

Seniors Life Insurance

Service Review

Simple and straightforward. All aspects clearly explained.


Rated: 5 out of 5

Trusted Customer - 6 months ago

Lot of detail required - process somewhat arduous for...

Seniors Car Insurance

Service Review

Lot of detail required - process somewhat arduous for a simple 3rd party insurance - but we got there


Rated: 4 out of 5

Christopher Muthu - 6 months ago

Jumping the gun...!!!

Seniors Life Insurance

Service Review

Jumping the gun...!!!


Rated: 2 out of 5

Trusted Customer - 6 months ago

Information received was good.

Seniors Life Insurance

Service Review

Information received was good.


Rated: 4 out of 5

Trusted Customer - 6 months ago

Very helpful with the information received.

Seniors Life Insurance

Service Review

Very helpful with the information received.


Rated: 4 out of 5

Trusted Customer - 6 months ago

Great to talk to and was a very good experince...

Seniors Home Insurance

Service Review

great to talk to and was a very good experince changing all my covers, house and 2 car covers


Rated: 5 out of 5

Trusted Customer - 6 months ago

Very good..knowledgeable and well spoken and easy to...

Seniors Home Insurance

Service Review

Very good..knowledgeable and well spoken and easy to understand


Rated: 5 out of 5

Trusted Customer - 6 months ago

Brilliant. claire was very knowledgeable and a delight...

Seniors Home Insurance

Service Review

Brilliant. Claire was very knowledgeable and a delight to speak with.


Rated: 5 out of 5

Trusted Customer - 6 months ago

Good thanks

Seniors Car Insurance

Service Review

Good thanks


Rated: 4 out of 5

Jennifer Prince - 4 months ago

Easy to talk to and was very good at explaining...

Seniors Life Insurance

Product Review

Easy to talk to and was very good at explaining everything I needed to know which made it easier to choose I’m so happy


Rated: 5 out of 5

Trusted Customer - 4 months ago

Purchase landlords insurance. rachel was the lady...

Seniors Landlords Insurance

Product Review

Purchase Landlords insurance. Rachel was the lady dealing with this. She was clear and concise and pleasant and answered all questions. It is difficult dealing with a person that has English as a second language so I was delighted to speak to Rachel.


Rated: 5 out of 5

Trusted Customer - 4 months ago

Very clear and concise re conditions. polite...

Seniors Life Insurance

Product Review

Very clear and concise re conditions. polite respectful and courteous and responsive to our concerns.


Rated: 5 out of 5

Trusted Customer - 4 months ago

Overall the purchase was good and reasonably pain...

Seniors Landlords Insurance

Product Review

Overall the purchase was good and reasonably pain free. The salesman seemed to have limited knowledge. He had no idea what cement/fibro cladding was in the house that is only 15 years old. He put it down as cement and when I received the policy I noticed this and when I pointed it out to Seniors they have now bumped up the monthly premium around 10 dollars a month. The other issue was the salesman would not complete the sale on the first call as he wanted me to send my mothers POA document through again even though Seniors already had this document from my mothers other house which is insured with them. I emailed it through the next day but didn’t hear anything for a week and I had to chase it up myself to get the insurance in place. It was nowhere near as easy as the initial house I insured with them earlier in the year.


Rated: 4 out of 5

Nola Pearmain - 4 months ago

I purchased a motor vehicle insurance policy but found...

Seniors Car Insurance

Product Review

I purchased a motor vehicle insurance policy but found the next day I could get a better deal elsewhere. Tried to call to cancel the policy, however, found it much too difficult to manage to speak with someone. When you first phone up you are met with a five-minute spiel about Seniors insurance products. I tried four times to contact someone, but my phone kept dropping out. I am really quite annoyed that it is so difficult to get to speak with someone. I have sent emails and received replies, which are confusing to me.


Rated: 1 out of 5

Trusted Customer - 4 months ago

Good

Seniors Home Insurance

Product Review

Good


Rated: 4 out of 5

Trusted Customer - 4 months ago

David responded to online enquiry for a quote within...

Seniors Home Insurance

Product Review

David responded to online enquiry for a quote within about 20 minutes. Very helpful. He rang back on time as arranged to give us a couple of days to decide. We saved about $700.


Rated: 5 out of 5

Thalith Wijenayake - 4 months ago

Good customer service.

Seniors Car Insurance

Product Review

Good customer service.


Rated: 5 out of 5

Trusted Customer - 4 months ago

Very happy with the professional service

Seniors Funeral Insurance

Product Review

Very happy with the professional service


Rated: 5 out of 5

Trusted Customer - 4 months ago

The staff is very nice and friendly talking to me...

Seniors Life Insurance

Product Review

The staff is very nice and friendly talking to me about my enquire,


Rated: 4 out of 5

Helen Pemberton - 4 months ago

I was seeking car insurance as the renewal premium...

Seniors Car Insurance

Product Review

I was seeking car insurance as the renewal premium offered by my current insurer seemed outrageous. I phoned them to query if a mistake had been made but was rebuffed. I enquired from family members and was given Seniors as one option. My online enquiry was followed up by a phone call from you and I completed the purchase as a result. I saved over $900.00 by not insuring with my previous provider. Caveat Emptor.


Rated: 5 out of 5

Trusted Customer - 4 months ago

Nice to actually speak to people. quality policy at...

Seniors Home Insurance

Product Review

Nice to actually speak to PEOPLE. Quality policy at acceptable price


Rated: 4 out of 5

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